Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Steering
Electrical system
Power train
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| DP14002 opened Sep 2014 | closed Apr 2015 | Fuel System, Gasoline | Engine Stall After Refueling This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform... |
| EA04031 opened Nov 2004 | closed Apr 2005 | Latches/Locks/Linkages | POWER LIFTGATE LATCH - led to recall 05V134000 THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004... |
| PE04054 opened Jul 2004 | closed Nov 2004 | Latches/Locks/Linkages | POWER LIFTGATE LATCH THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 05V134000 | Latches/Locks/Linkages | ON CERTAIN MINIVANS, THE POWER LIFTGATE (PLG) LATCH MAY NOT ENGAGE THE STRIKER ALLOWING THE LIFTGATE TO OPEN WHILE DRIVING. | Normally free |
| 04V386000 | Steering | ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2005103 2005-04-11 | Other | 3,069 | On certain vehicles, the power lift-gate (PLG) latch may become stuck in an unopened state and may not cinch on the striker during a PLG closing cycle. |
| 2004276 2004-08-04 | Steering | 150,116 | On certain minivans equipped with a 3.3L or 3.8L engine, the upper power steering cooler hose could split, causing a fluid leak. Power steering fluid leakage in the presence of an ignition source can result in an underhood fire. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 9004275 Jul 2020 | Electrical System | KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. | |
| 23-015-20 Apr 2020 | Equipment | Disinfectant Solution Recommended for COVID-19 | |
| 08-049-20 Apr 2020 | Equipment | Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary. | |
| 31-006-19 Nov 2019 | Structure | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. | |
| 31-003-19 Nov 2019 | Equipment | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 31-005-19 Nov 2019 | Equipment | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. | |
| 3100619 Nov 2019 | Equipment | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. | |
| 3100319 Nov 2019 | Structure | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. | |
| 3100519 Nov 2019 | Structure | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. | |
| 9003623 Nov 2016 | Equipment | Wiper If Mopar OE wipers are unavailable, the below alternatives can be offered instead. 05066964A$ = WBRW0011A$ 05066973A$ = WB000019A$ or WBF00019A$ 05096134A$ = WB000027A$ or WBF00028A$ 55154762A$ = WB000013A$ 68001330A$ = WB000019A$ or WBF00019A$ 05012611A$ = WB000021A$ or... | |
| 23027 Aug 2016 | Electrical System | Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. | |
| 23137 Aug 2016 | Equipment | Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for identifying suspect stock. | |
| 23104 Aug 2016 | Exterior Lighting | 05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. | |
| 20244 Aug 2016 | Equipment | CBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock and available for order. | |
| Volume 2, Issue Aug 2016 | Equipment | Warranty Operations Newsletter Updates from Warranty Operations | |
| 22892 Aug 2016 | Equipment | Return: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 55372082AA. | |
| 22867 Aug 2016 | Electrical System | Inspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB. | |
| 22958 Aug 2016 | Electrical System | 1NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifying suspect stock. | |
| 20616 Aug 2016 | Electrical System | P/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached. | |
| Volume 2, Issue Jun 2016 | Equipment | Warranty Operations Newsletter Updates from Warranty Operations | |
| R2118796A Feb 2016 | Engine And Engine Cooling | Valve Body. These may cause over drive cycling. | |
| 9003215 Feb 2015 | Equipment | Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application. | |
| 9002519 Mar 2013 | Equipment | 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois,... | |
| 2302007 Sep 2007 | Structure | POWER SLIDING DOOR ADJUSTMENT AND DIAGNOSIS AID. *KB UPDATED 10/26/07. *NJ | |
| 1400207 Apr 2007 | Fuel System | CLEANING PROCEDURE FOR THE MECHANICAL THROTTLE BODY. *KB | |
| 0500106A Sep 2006 | Service Brakes | SNOW/WATER INGESTION INTO REAR BRAKE DRUM. *KB | |
| 0803006 Aug 2006 | Power Train | POWERTRAIN CONTROL MODULE INITIALIZATION. *KB | |
| 0500305 Mar 2006 | Service Brakes | SNOW/WATER INGESTION INTO REAR BRAKE DRUM. *TT | |
| 1900805 Nov 2005 | Steering | REVISED POWER STEERING SYSTEM BLEEDING PROCEDURES. *SC | |
| 2100903 Oct 2005 | Power Train | AUTOMATIC TRANSMISSION DIAGNOSTIC TEARDOWN PROCEDURE. VARIOUS MODELS INCLUDING THE 2004 RAM TRUCK, DURANGO, SEBRING CONVERTIBLE, CHEROKEE, VISION, NEON, AND VOYAGER. *TT *SC | |
| 1900403 Aug 2005 | Steering | STEERING SHUDDER. *TT | |
| 0500204 Jun 2005 | Service Brakes | SNOW/WATER INGESTION INTO REAR BRAKE DRUM. *TT | |
| 0200405 May 2005 | Suspension | CREAKING/SQUAWKING SOUND FROM FRONT STRUT AREA. *TT | |
| 0200305 Mar 2005 | Suspension | RATTLE/KNOCKING SOUND FROM THE FRONT SUSPENSION. *SC | |
| 0801505 Mar 2005 | Power Train | POWERTRAIN CONTROL MODULE INITIALIZATION. *SC | |
| 0200403 Feb 2005 | Suspension | MUFFLED RATTLE SOUND FROM FRONT SUSPENSION. 2004 VOYAGER INCLUDED. *TT | |
| 0800505 Jan 2005 | Electrical System | POWER LIFTGATE (PLG) SERVICE. *TT | |
| 0500404 Dec 2004 | Service Brakes | ANTI-LOCK BRAKE REAR WHEEL SPEED SENSOR REPLACEMENT. *TT | |
| 1900504 Oct 2004 | Steering | POP/TRICK/CREAK SOUND IN STEERING COLUMN. *MJ *EH | |
| 2100804 Oct 2004 | Electrical System | MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION -DIAGNOSTIC TROUBLE CODE (DTC) P1776 SOLENOID SWITCH VALVE LATCHED IN LR POSITION. *MJ THIS BULLETIN REPLACES 21-008-04 DATED JUNE 1, 2004. *TT | |
| 2301004 Sep 2004 | Structure | PASSENGER COMPARTMENT FLOOR WATER LEAK. *TT THIS BULLETIN SUPERSEDES BULLETIN 23-010-04 DATED 04-29-04. *TT | |
| 2400503 Jun 2004 | Equipment | AIR CONDITIONER COMPRESSOR FAILURE. *TT | |
| 2100503 May 2004 | Power Train | DELAYED OR TEMPORARY LOSS OF TRANSMISSION ENGAGEMENT AFTER INITIAL START UP ON VARIOUS MODELS INCLUDING THE 2004 PACIFICA, SEBRING CONVERTIBLE, SEBRING SEDAN, INTREPID AND 2003 SX2.0. *TT *MJ | |
| 0802103 Apr 2004 | Electrical System | VEHICLES NOT EQUIPPED WITH ANTI-LOCK BRAKE SYSTEM (ABS) BRAKES MAY HAVE THE ABS, BRAKE, AND TRAC OFF LAMPS ILLUMINATED ON THE INSTRUMENT CLUSTER OR VEHICLES NOT EQUIPPED WITH SENTRY KEY IMMOBILIZER (SKIM) MAY HAVE THE SECURITY/VTA LAMP ILLUMINATED ON THE INSTRUMENT CLUSTER. *TT | |
| 0803403 Mar 2004 | Electrical System | NEW SPARK PLUG FOR 2.4L ENGINE. *MJ | |
| 0800604 Feb 2004 | Electrical System | INSTRUMENT PANEL ILLUMINATION. *TT | |
| 1800504 Feb 2004 | Engine And Engine Cooling | NO-START, START & STALL MALFUNCTION INDICATOR LAMP ILLUMINATION, DIAGNOSTIC TROUBLE CODES (DTCS) P0508/P0509. *TT | |
| 0800504 Feb 2004 | Electrical System | ERRONEOUS ACTUATION OF HORNS, HEADLAMPS, AND PARKING LAMPS WHILE VEHICLE IS PARKED. *TT | |
| 1900603 Sep 2003 | Steering | KNOCKING SOUND FROM LOWER STEERING COLUMN. *TT | |
| 1802603A Sep 2003 | Engine And Engine Cooling | ENGINE NO START (ENGINE WILL START IMMEDIATELY AFTER CYCLING THE IGNITION KEY), MALFUNCTION INDICATOR LAMP ILLUMINATION WITH FALSE DIAGNOSTIC TROUBLE CODES (DTC) P0016, P0116, P0335, P0339, P0340, P0462, P0498, P0499, P0522, P0622, P1604, P1681, P1686, P1698. *TT | |
| 0500403 Aug 2003 | Service Brakes | ANTI-LOCK BRAKE REAR WHEEL SPEED SENSOR REPLACEMENT. *TT | |
| 2100603A Aug 2003 | Power Train | TRANSMISSION HARSH 4-3 DOWNSHIFT. *TT | |
| 2100503A Aug 2003 | Power Train | DELAYED OR TEMPORARY LOSS OF TRANSMISSION ENGAGEMENT AFTER INITIAL START UP ON VARIOUS MODELS INCLUDING THE 2004 PACIFICA, SEBRING CONVERTIBLE, SEBRING SEDAN, INTREPID AND 2003 SX2.0. *TT | |
| 1802803 Jul 2003 | Engine And Engine Cooling | VEHICLE WITH PROPERLY FUNCTIONING EVAPORATIVE EMISSIONS SYSTEM REPEATEDLY SETS DIAGNOSTIC TROUBLE CODE P0456 WHEN CUSTOMER REGULARLY COMMUTES ON A STEEP GRADE. *TT | |
| 0703 Jul 2003 | Structure | PROCEDURE TO REMOVE THE INSTRUMENT PANEL WHEN SERVICING THE FRONT BLOWER MOTOR WITHOUT REMOVING THE HVAC ASSEMBLY. UPDATE. *TT | |
| 1802603 Jun 2003 | Engine And Engine Cooling | ENGINE NO START (ENGINE WILL START IMMEDIATELY AFTER CYCLING THE IGNITION KEY), MALFUNCTION INDICATOR LAMP ILLUMINATION WITH FALSE DIAGNOSTIC TROUBLE CODES (DTC) P0016, P0335, P0339, P0340, P0462, P0498, P0499. *TT | |
| 1802303 Jun 2003 | Electrical System | BATTERY LIGHT ILLUMINATION, ERRONEOUS DIAGNOSTIC TROUBLE CODE (DTC) P1594. *TT | |
| 2100603 Jun 2003 | Power Train | TRANSMISSION HARSH 4-3 DOWNSHIFT ON VARIOUS MODELS INCLUDING THE 2004 PACIFICA, SEBRING, INTREPID AND 2003 SX2.0. *TT | |
| C20 Jun 2003 | Steering | POWER STEERING FLUID COOLER HOSES MAY SPLIT AND CAUSE A LOSS OF POWER ASSIST - CUSTOMER SATISFACTION NOTIFICATION NO. C20. *TT | |
| 1900103 May 2003 | Steering | POP/TICK SOUND IN STEERING WHEEL AREA. *TT *MJ |
Showing 60 of 74 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Drive one straight highway stretch and one slow parking lot.Wander or a shimmy over bumps at speed, and heavy or dropped assist at low speed, are the two faces of this vehicle's steering cluster. A clunk on turn-in points at the linkage.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Run the VIN against open recalls before you negotiate.This vehicle has 2 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Chrysler Town And Country →