Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Electrical system
Lighting
Power train
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA06019 opened Nov 2006 | closed Nov 2007 | Exterior Lighting | HEADLIGHT FAILURE THIS EA WAS OPENED AFTER RECEIVING REPORTS THAT THE MULTIFUNCTION SWITCH ON THESE VEHICLES WOULD FAIL, CAUSING A LOSS OF HEADLIGHT ILLUMINATION.SOME COMPLAINANTS REPORT LOSS OF HEADLIGHT FUNCTION WHILE FOR OTHERS TEMPORARY LIGHTING WAS AVAILABLE BY PULLING ON... |
| PE06028 opened Jul 2006 | closed Nov 2006 | Exterior Lighting | HEADLIGHT FAILURE ODI HAS REVIEWED COMPLAINTS FROM CONSUMERS STATING THAT THEY DO NOT HAVE HEADLIGHT FUNCTION WHILE OPERATING THEIR VEHICLE.THE REPORTS INDICATE THAT A LOSS OF BOTH HIGH AND LOW BEAM HEADLIGHTS IS THE RESULT OF PROBLEMS WITH THE VEHICLES MULTIFUNCTION SWITCH... |
| PE02082 opened Nov 2002 | closed Apr 2003 | Seat Belts | SAFETY BELT CINCHING LATCH PLATE THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED... |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 9004275 Jul 2020 | Electrical System | KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. | |
| 23-015-20 Apr 2020 | Equipment | Disinfectant Solution Recommended for COVID-19 | |
| 08-049-20 Apr 2020 | Equipment | Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary. | |
| 31-006-19 Nov 2019 | Structure | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. | |
| 31-003-19 Nov 2019 | Equipment | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. |
Show 41 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 31-005-19 Nov 2019 | Equipment | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. | |
| 3100619 Nov 2019 | Equipment | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. | |
| 3100319 Nov 2019 | Structure | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. | |
| 3100519 Nov 2019 | Structure | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. | |
| 68332810 Sep 2016 | Engine And Engine Cooling | Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan T-joints.~ 2. | |
| R2118796A Feb 2016 | Engine And Engine Cooling | Valve Body. These may cause over drive cycling. | |
| 9003215 Feb 2015 | Engine And Engine Cooling | Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application. | |
| 9002519 Mar 2013 | Equipment | 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois,... | |
| 21-001-13 Jan 2013 | Electrical System | MIL Illumination - DTC P1776 Solenoid Switch Valve Latched in LR Position | |
| 0803006 Aug 2006 | Power Train | POWERTRAIN CONTROL MODULE INITIALIZATION. *KB | |
| 1900805 Nov 2005 | Steering | REVISED POWER STEERING SYSTEM BLEEDING PROCEDURES. *SC | |
| 0802801 Aug 2005 | Exterior Lighting | MOISTURE ACCUMULATION INSIDE A VENTED HEADLAMP ASSEMBLY CONDITION. *TT | |
| 0801505 Mar 2005 | Power Train | POWERTRAIN CONTROL MODULE INITIALIZATION. *SC | |
| 1100105 Jan 2005 | Engine And Engine Cooling | DUAL EXHAUST TIPS ARE NOT IN EQUAL FORE/AFT ALIGNMENT. *EH | |
| 2100804 Oct 2004 | Electrical System | MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION -DIAGNOSTIC TROUBLE CODE (DTC) P1776 SOLENOID SWITCH VALVE LATCHED IN LR POSITION. *MJ THIS BULLETIN REPLACES 21-008-04 DATED JUNE 1, 2004. *TT | |
| 0300604 Sep 2004 | Power Train | FRONT HUB/HALF SHAFT CLICK/POP SOUND. *TT | |
| 1900204 Aug 2004 | Steering | STEERING COLUMN CLICK SOUND. *TT | |
| 2100503 May 2004 | Power Train | DELAYED OR TEMPORARY LOSS OF TRANSMISSION ENGAGEMENT AFTER INITIAL START UP ON VARIOUS MODELS INCLUDING THE 2004 PACIFICA, SEBRING CONVERTIBLE, SEBRING SEDAN, INTREPID AND 2003 SX2.0. *TT *MJ | |
| 1900702 Apr 2004 | Steering | LOWER STEERING COLUMN CLICK SOUND. *TT | |
| 1801204 Mar 2004 | Engine And Engine Cooling | WOT ACCELERATION STUMBLE/NUMBER 4 SPARK PLUG WIRE APPEARANCE. *TT | |
| 0900704 Mar 2004 | Engine And Engine Cooling | IRREGULAR ENGINE SNAPPING SOUND. *TT | |
| 1100104 Feb 2004 | Engine And Engine Cooling | EXHAUST TIP ALIGNMENT. 2004 NEON SRT4 ALSO INCLUDED. *TT | |
| 110014 Feb 2004 | Engine And Engine Cooling | EXHAUST TIP ALIGNMENT. 2004 NEON SRT4 ALSO INCLUDED. *TT | |
| 1802603A Sep 2003 | Engine And Engine Cooling | ENGINE NO START (ENGINE WILL START IMMEDIATELY AFTER CYCLING THE IGNITION KEY), MALFUNCTION INDICATOR LAMP ILLUMINATION WITH FALSE DIAGNOSTIC TROUBLE CODES (DTC) P0016, P0116, P0335, P0339, P0340, P0462, P0498, P0499, P0522, P0622, P1604, P1681, P1686, P1698. *TT | |
| C24 Sep 2003 | Equipment | OWNER'S MANUAL ENGINE OIL RECOMMENDATION CORRECTION - CUSTOMER SATISFACTION NOTIFICATION C24. *TT | |
| 2100603A Aug 2003 | Power Train | TRANSMISSION HARSH 4-3 DOWNSHIFT. *TT | |
| 2100503A Aug 2003 | Power Train | DELAYED OR TEMPORARY LOSS OF TRANSMISSION ENGAGEMENT AFTER INITIAL START UP ON VARIOUS MODELS INCLUDING THE 2004 PACIFICA, SEBRING CONVERTIBLE, SEBRING SEDAN, INTREPID AND 2003 SX2.0. *TT | |
| 0703 Jul 2003 | Electrical System | HORN MOUNTING CHANGE. *TT | |
| 1802603 Jun 2003 | Engine And Engine Cooling | ENGINE NO START (ENGINE WILL START IMMEDIATELY AFTER CYCLING THE IGNITION KEY), MALFUNCTION INDICATOR LAMP ILLUMINATION WITH FALSE DIAGNOSTIC TROUBLE CODES (DTC) P0016, P0335, P0339, P0340, P0462, P0498, P0499. *TT | |
| 2100603 Jun 2003 | Power Train | TRANSMISSION HARSH 4-3 DOWNSHIFT ON VARIOUS MODELS INCLUDING THE 2004 PACIFICA, SEBRING, INTREPID AND 2003 SX2.0. *TT | |
| 0801303 May 2003 | Electrical System | ERRONEOUS AIRBAG DIAGNOSTIC TROUBLE CODE (DTC) - LOSS OF IGNITION RUN/START. *TT | |
| 0801003 Apr 2003 | Seat Belts | SEAT BELT CINCH BAR SERVICE FOR VARIOUS MODELS INCLUDING 2004 MODELS. *TT | |
| 1801803 Apr 2003 | Electrical System | MALFUNCTION INDICATOR LAMP ILLUMINATION (MIL), ERRONEOUS DIAGNOSTIC TROUBLE CODES (DTC). *TT | |
| 03005 Mar 2003 | Structure | RIGHT SIDE COWL WATER LEAK. RAPID RESPONSE TRANSMITTAL. *TT | |
| 03004 Mar 2003 | Engine And Engine Cooling | IMPROPER RIGHT MOTOR MOUNT THROUGH BOLT THAT COULD RESULT IN A LOSS OF BOLT TORQUE. *TT | |
| 08 Mar 2003 | Power Train | COMPUTER DRIVER CHIP THAT COULD FAIL. REPLACE POWERTRAIN CONTROL MODULE. *TT | |
| 02025 Dec 2002 | Interior Lighting | MALFUNCTION INDICATOR LAMP ILLUMINATION / TRANSMISSION LIMP-IN CONDITION. *TT | |
| 02020 Oct 2002 | Power Train | DELAYED TRANSAXLE ENGAGEMENT AFTER INITIAL START UP. *TT | |
| 1802902 Oct 2002 | Engine And Engine Cooling | ENGINE NO START (ENGINE WILL START IMMEDIATELY AFTER CYCLING THE IGNITION KEY), MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION WITH DIAGNOSTIC TROUBLE CODE (DTC) P0016, P0335, P0339, P0340, P0462, P0498, P0499, P0522, P0622, P1604, P1681, P1686. *TT | |
| 1802002 Jun 2002 | Unknown Or Other | FLASH PROGRAMMING FAILURE RECOVERY. *SLC | |
| 2200102 Mar 2002 | Unknown Or Other | CHROME WHEEL CARE. *SLC |
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Do a full walk-around with every light on.Condensation inside a lens, a dim side, or a flickering tail light match this vehicle's lighting cluster.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Dodge Neon →