Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Lighting
Wheels
Suspension
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| PE15028 opened Aug 2015 | closed Jan 2016 | Exterior Lighting | Loss of headlights - led to recall 15V861000 The Office of Defects Investigation (ODI) opened an investigation concerning the loss of headlights in model year (MY) 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles. |
| DP15002 opened Apr 2015 | closed Aug 2015 | Exterior Lighting | Loss of headlamp/exterior lighting In a letter dated October 2, 2014 the Office of Defects Investigation (ODI) was initially petitioned by the North Carolina Consumers Council, Inc. |
| PE08066 opened Nov 2008 | closed Mar 2009 | Exterior Lighting | LOSS OF HEADLIGHT FUNCTION THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF COMPLAINT REPORTS, FIELD AND TECHNICAL DATA PROVIDED BY FORD AND COMPLAINANT INTERVIEWS. |
| DP05005 opened Sep 2005 | closed Jan 2006 | Engine And Engine Cooling | SPARK PLUG EJECTION FROM CYLINDER HEAD ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE... |
| RQ04007 opened Aug 2004 | closed Dec 2004 | Wheels | FRACTURE OF THE STEEL WHEEL RIM DURING A SEPTEMBER 23, 2004 MEETING AND IN SUBSEQUENT DISCUSSIONS IN NOVEMBER, FORD ADVISED THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF THEIR PLANS TO INTRODUCE AN IMPROVED STEEL WHEEL FOR MANUFACTURING AND SERVICE COMPONENT USE ON THE SUBJECT VEHICLES,... |
Show 4 more closed investigations
| Investigation | Status | Component | Subject |
|---|---|---|---|
| PE04010 opened Jan 2004 | closed Jul 2004 | Power Train | REAR AXLE FRACTURE - led to recall 04V328000 THIS PE WAS OPENED AFTER ODI BECAME AWARE OF TWO ALLEGATIONS CONCERNING REAR AXLE FRACTURE AND PARTIAL WHEEL SEPARATION INVOLVING MY 2003 FORD CROWN VICTORIA POLICE INTERCEPTORS (CVPI).INITIALLY, THE PE'S SCOPE INVOLVED ALL MY 2003 GRAND MARQUIS, CROWN... |
| PE03009 opened Feb 2003 | closed Aug 2003 | Wheels | FRACTURE OF THE STEEL WHEEL RIM - led to recall 03V279000 THE SUBJECT WHEEL (NEW FOR MY 2003) IS USED ON CROWN VICTORIA (CV) AND GRAND MARQUIS.COMPLAINT DATA INDICATES THAT WHEEL FAILURE AFFECTS PRIMARILY THE COMMERCIAL SPECIFICATION CV MODEL (POLICE AND TAXI) WHICH HAS UNIQUE DESIGN CHARACTERISTICS AND IS GENERALLY... |
| EA03001 opened Jan 2003 | closed Nov 2003 | Fuel System, Gasoline | CNG TANK EXPLOSION - led to recall 03V472000 IN SEPTEMBER 2002, A FUEL CYLINDER IN A NATURAL GAS POWERED VEHICLE (NGV) EXPLODED DURING A FIRE.FORD AND VRTC TEST ENGINEERS JOINTLY EXAMINED THE INCIDENT VEHICLE AND REVIEWED TESTING TO DETERMINE WHETHER THE PERFORMANCE OF THE PRESSURE RELIEF VALVE (PRD)... |
| PE02071 opened Oct 2002 | closed Jan 2003 | Fuel System, Gasoline | CNG TANK EXPLODING IN A FIRE AN EXPLOSION OF A COMPRESSED NATURAL GAS (CNG) TANK SHOULD NOT BE ABLE TO OCCUR, AS THE TANK IS FITTED WITH A PRESSURE RELIEF DEVICE (PRD). |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 15V861000 | Exterior Lighting | Ford Motor Company (Ford) is recalling certain model year 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles manufactured October 3, 2001, to August 2, 2005. | Normally free |
| 05V206000 | Electrical System | ON CERTAIN POLICE INTERCEPTORS (CVPI) AND COMMERCIAL HEAVY DUTY (TAXI) VEHICLES, AT EXTREMELY HIGH OPERATING TEMPERATURES, THE SOUND INSULATING PANEL, LOCATED UNDER THE VEHICLE POSITIONED BETWEEN THE EXHAUST SYSTEM AND... | Normally free |
| 04V328000 | Suspension | CERTAIN POLICE, COMMERCIAL, AND PASSENGER VEHICLES SOLD TO FLEETS TYPICALLY INPUT HIGHER LOADS INTO THE VEHICLE CHASSIS OVERLOADING THE WHEEL BEARINGS AND AXLES. | Normally free |
| 03V472000 | Fuel System, Other | ON CERTAIN NATURAL GAS VEHICLES, IF A FLAME FROM A VEHICLE INTERIOR FIRE BECOMES LOCALLY DIRECTED AT THE NATURAL GAS FUEL TANK LOCATED IMMEDIATELY BEHIND THE REAR SEAT, THE FLAME COULD DAMAGE THE FIBERGLASS WRAP ON THE... | Normally free |
| 03V279000 | Wheels | ON CERTAIN POLICE AND TAXI VEHICLES EQUIPPED WITH STEEL WHEELS, SOME OF THE WHEELS MAY DEVELOP CRACKS IN THE RIM NEAR THE WELD LINE THAT CONNECTS THE RIM TO THE DISK. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2015610 2015-12-21 | Electrical | 14,714 | On certain vehicles, a defect in the Lighting Control Module could cause the headlight high and low beams to become inoperative without warning, causing the headlights to revert to reduced-voltage daytime running light function. |
| 2007055 2007-03-02 | Wheels | 5,408 | The wheels of certain Police Interceptor vehicles may crack, particularly when exposed to severe loading in high speed pursuit situations. |
| 2005146 2005-05-16 | Other | 5,541 | On certain Police Interceptors and Commercial Heavy Duty (Taxi) vehicles, the dash outer sound insulator could sag and possibly contact the surface of the light-off catalyst. |
| 2004236 2004-07-09 | Suspension | 1,233 | Certain Crown Victoria Police Interceptors, Crown Victoria commercial vehicles and Lincoln Town Car fleet vehicles. |
| 2003274 2003-11-07 | Fuel System | 278 | On certain natural gas vehicles, in the rare circumstance that a flame from a vehicle interior fire becomes locally directed at the natural gas tank located immediately behind the rear seat, the locally directed flame could damage the... |
Show 1 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2003191 2003-08-11 | Wheels | 852 | On certain vehicles in police and taxi applications, the steel wheels could crack due to loads input to the wheels as a result of the unique tires and suspensions used. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| TSB 20-2233 Jul 2020 | Structure | This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. | |
| TSB 19-2026 Feb 2019 | Structure | Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. | |
| ASI-45182 Jun 2015 | Electrical System | SUMMARY TO BE PROVIDED ON A FUTURE DATE. | |
| CSP-14-N-01 Apr 2014 | Exterior Lighting | FORD: THE LIGHTING CONTROL MODULE HAS EXTENDED WARRANTY COVERAGE, ON CERTAIN VEHICLES, DUE TO A POSSIBLE CRACK ON SOLDER JOINT THAT CONNECTS RELAY TO CIRCUIT BOARD. MODEL 2003-2005 CROWN VICTORIA, GRAND MARQUIS. *PE | |
| CSP-14N01 Apr 2014 | Equipment | FORD: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION REGARDING THE LIGHTING CONTROL MODULE EXTENDED WARRANTY COVERAGE, FOR SOME VEHICLES, TO 15 YEARS OR 250,000 MILES, WHICHEVER OCCURS FIRST. MODEL 2003-2005 VICTORIA, GRAND MARQUIS. *PE |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 07212 Oct 2007 | Engine And Engine Cooling | SOME 1997-2008 VEHICLES EQUIPPED WITH A 4.6L 2V, 5.4L 2V, OR 6.8L 2V ENGINE--SPARK PLUG THREAD REPAIR PROCEDURE--NOT COVERED UNDER NEW VEHICLE LIMITED WARRANTY. *NJ THIS INCLUDES F-53 MOTORHOME CHASSIS. UPDATED 2/23/10. *PE | |
| 06216 Jan 2006 | Power Train | LIMITED SLIP AXLE CHATTER, SHUDDER, BINDING SENSATION, OR VIBRATION DURING LOW SPEED TURNING MANEUVERS. *TT | |
| 041601 Nov 2005 | Engine And Engine Cooling | WDS COP KIT DIAGNOSTIC TIP - COIL ON PLUG (COP) IGNITION SYSTEMS - ENGINE MISFIRE OR ROUGH RUNNING. *TT | |
| 042421 Jun 2005 | Seat Belts | SAFETY BELT RETRACTION SPEED. *TT | |
| 020503 Mar 2005 | Fuel System | GUIDANCE FOR CNG TANK INSPECTION FOR VEHICLES PRODUCED AFTER DECEMBER 2, 1996. *TT UPDATE. *TT | |
| 0549 Mar 2005 | Visibility | UNCOMMANDED WINDSHIELD WIPER OPERATION. *TT | |
| 05310 Feb 2005 | Seat Belts | SAFETY BELT WEB STOP BUTTON SERVICE. *EH | |
| 0524 Feb 2005 | Engine And Engine Cooling | IDLE VIBRATION VEHICLES EQUIPPED WITH SINGLE EXHAUST. *EH | |
| 18426 Feb 2005 | Equipment | AM FM AND CELLULAR PHONE RECEPTION INTERFERENCE . *EH | |
| 18383 Jan 2005 | Electrical System | AM/FM AND CELLULAR PHONE RECEPTION INTERFERENCE - SERVICE TIP. *TT | |
| 042407 Jan 2005 | Service Brakes | NUMEROUS ANTI-LOCK BRAKE SYSTEM (ABS) WHEEL SPEED SENSOR (WSS) DTCS, SUCH AS C1145, C1155, C1165, C1175, C1296, C1297, C1298, C1299 AND C1222. *TT | |
| 04136 Dec 2004 | Electrical System | DIAGNOSTIC TROUBLE CODE B1342 (RESTRAINTS CONTROL MODULE (RCM) FAULT. *TT UPDATE. *TT | |
| 04251 Dec 2004 | Structure | ALUMINUM CORROSION - SERVICE TIP. *TT | |
| 04189 Dec 2004 | Visibility | REAR WINDOW DEFROSTER GRID/INTEGRAL ANTENNA DIAGNOSIS AND REPAIR - TERMINAL TAB REPAIR. *TT | |
| 04247 Dec 2004 | Service Brakes | NUMEROUS ANTI-LOCK BRAKE SYSTEM (ABS) WHEEL SPEED SENSOR (WSS) DIAGNOSTIC TROUBLE CODES (DTCS). *TT | |
| 042107 Dec 2004 | Power Train | GENERAL (PCM) POWER TRAIN CONTROL MODULE PROGRAMMING PROCEDURES. *TT | |
| 04M05 Dec 2004 | Wheels | CUSTOMER SATISFACTION PROGRAM 04M05. STEEL WHEEL ADDITIONAL COVERAGE. *TT | |
| 03M03 Nov 2004 | Wheels | CUSTOMER SATISFACTION PROGRAM 03M03 - STEEL WHEEL ADDITIONAL COVERAGE. *TT ADVANCE NOTICE. *TT | |
| 042111 Nov 2004 | Electrical System | MALFUNCTION INDICATOR LAMPAND P0460 DTC IN MEMORY. *EH | |
| 042123 Nov 2004 | Electrical System | CHARGING SYSTEM - HIGH OUTPUT GENERATOR NOW AVAILABLE FOR SERVICING 2003 POLICE INTERCEPTOR VEHICLES. *TT | |
| 18222 Oct 2004 | Electrical System | MALFUNCTION INDICATOR LAMP (MIL) ON WITH DIAGNOSTIC TROUBLE CODE (DTC) P0460 IN CONTINUOUS MEMORY. OASIS. *TT | |
| 04174 Sep 2004 | Electrical System | MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED - SYSTEM LEAN DIAGNOSTIC TROUBLE CODES (DTC'S) - SERVICE TIPS. VARIOUS MODELS INCLUDING 2004 F-SERIES. *TT | |
| 04E12 Sep 2004 | Engine And Engine Cooling | EMISSION RELATED SERVICE ACTION 04E12. VEHICLES SERVICED WITH AN INCORRECT RIGHT HAND CATALYTIC CONVERTER. INSPECT AND REPLACE RIGHT HAND CATALYTIC CONVERTER. ATTACHMENTS I-III AND CUSTOMER NOTIFICATION LETTER. *TT | |
| 031404 Aug 2004 | Engine And Engine Cooling | ENGINE MISFIRE OR RUNNING - COIL ON PLUG (COP) IGNITION SYSTEMS - WDS COP KIT DIAGNOSTIC TIPS. TO INCLUDE VARIOUS 2005 MODELS. * AR THIS ARTICLE 04161 SUPERSEDES TSB 03-14-04. | |
| 04155 Aug 2004 | Suspension | SQUEAK OR RUBBING NOISE FROM FRONT SUSPENSION - FRONT SPRING INSULATOR REVISED. *TT | |
| 041514 Aug 2004 | Visibility | REAR WINDOW DEFROSTER GRID/INTEGRAL ANTENNA DIAGNOSIS AND REPAIR - TERMINAL TAB REPAIR. *TT | |
| 041515 Aug 2004 | Electrical System | DIAGNOSTIC TROUBLE CODE (DTC) P0442. *TT | |
| 031501 Jul 2004 | Visibility | INOPERATIVE ELECTRIC REAR WINDOW DEFROSTER (HEATED BACKLITE) GRID LINES, INTEGRAL ANTENNA CONCERNS. *TT | |
| 17876 Jun 2004 | Electrical System | MALFUNCTION INDICATOR LAMP (MIL) ON WITH DIAGNOSTIC TROUBLE CODE (DTC) P0442 OR P0456. *TT | |
| 17745 May 2004 | Electrical System | DIAGNOSTIC TROUBLE CODE (DTC) P1233 WITH POSSILE DRIVEABILITY OR NO START CONDITION. *TT | |
| 17809 May 2004 | Electrical System | A NO CRANK/NO START. CONNECTOR C192 OR C146 NOT FULLY CONNECTED. *TT | |
| 17810 May 2004 | Power Train | TRANSMISSION FAILURE WHERE THERE IS A LARGE AMOUNT OF METAL OR DEBRIS IN THE PAN. *TT | |
| 17694 Apr 2004 | Engine And Engine Cooling | REDUCTION IN POWER AT WIDE OPEN THROTTLE (WOT) AFTER EXTENDED IDLE. *TT | |
| 17737 Apr 2004 | Electrical System | IGNITION SWITCH BINDING. *TT | |
| 17757 Apr 2004 | Exterior Lighting | INTERMITTENT RAPID FLASHING OF THE TURN SIGNALS. *TT | |
| 17611 Mar 2004 | Electrical System | LOW CHARGING SYSTEM VOLTAGE AFTER EXTENDED IDLE. *TT | |
| 0421 Feb 2004 | Engine And Engine Cooling | ENGINE KNOCK DURING INITIAL COLD START, THE KNOCK WILL CEASE AFTER THE ENGINE IS FULLY WARMED UP. *TT | |
| 17543 Feb 2004 | Electrical System | INTERMITTENT HORN SELF-ACTIVATION. *MJ | |
| 17545 Feb 2004 | Suspension | COSMETIC CRACKING OF LOWER CONTROL ARM BUSHING SLEEVE. *MJ | |
| 17468 Jan 2004 | Structure | COSMETIC CRACKING OF THE CENTER FLOOR PAN. *TT | |
| 17502 Jan 2004 | Visibility | SLOW OR BINDING SIDE DOOR GLASS OPERATION. *TT | |
| 17516 Jan 2004 | Electrical System | INTERMITTENT HORN SELF-ACTIVATION. *TT | |
| 0476 Jan 2004 | Electrical System | NOISE-CLIMATE CONTROL-REGISTER VENT RATTLE WITH A/C BLOWER ON. *MJ | |
| 04144 Jan 2004 | Electrical System | IGNITION LOCK CYLINDER BINDING ON POLICE INTERCEPTORS BUILT BEFORE 10/31/2003. *TT | |
| 04145 Jan 2004 | Engine And Engine Cooling | ENGINE VIBRATION AT IDLE ON VEHICLES EQUIPPED WITH SINGLE EXHAUST. *TT | |
| 03256 Dec 2003 | Engine And Engine Cooling | ENGINE-ROMEO BUILT 4.6L 2V-TICK NOISE FROM ENGINE-ENGINES BUILT BEFORE 9/17/2003. *MJ | |
| 03142 Dec 2003 | Electrical System | BATTERY WARNING LAMP ON WITH A DIAGNOSTIC TROUBLE CODE P1246 (GENERATOR LOAD INPUT FAILED) IN THE POWERTRAIN CONTROL MODULE (PCM). *TT | |
| 03228 Nov 2003 | Equipment | LACK OF AIR CONDITIONER (A/C) COOLING AND RESTRICTED/REDUCED AIR FLOW THROUGH THE A/C VENTS TYPICALLY DURING EXTENDED IDLING CONDITIONS. *TT | |
| 02B02 Nov 2003 | Equipment | INSTALLATION OF OPTIONAL POLICE INTERCEPTOR PACKAGE UPGRADE KIT. *TT UPDATE PART 2. EXPIRATION DATE REMOVED. *TT | |
| 17313 Nov 2003 | Steering | STEERING NIBBLE - SERVICE TIP. *TT | |
| 17360 Nov 2003 | Engine And Engine Cooling | LACKS POWER AT WIDE OPEN THROTTLE (WOT) AFTER EXTENDED IDLE. *TT | |
| 03206 Oct 2003 | Engine And Engine Cooling | SOME DEDICATED CNG VEHICLES MAY EXHIBIT VARIOUS DRIVEABILITY CONDITIONS DUE TO A LOSS OF INJECTOR PERFORMANCE, RESULTING FROM FUEL QUALITY. | |
| 17295 Oct 2003 | Electrical System | FLICKERING ELECTRONIC INSTRUMENT CLUSTER DISPLAY, ELECTRONIC AUTOMATIC TEMPERATURE CONTROL DISPLAY, RADIO DISPLAY, AND/OR OVERHEAD CONSOLE DISPLAY. *TT | |
| 17297 Oct 2003 | Steering | PASSIVE ANTI-THEFT SYSTEM (PATS) DO NOT COME WITH A STEERING WHEEL LOCK. *TT | |
| 03193 Sep 2003 | Exterior Lighting | EXCESSIVE MOISTURE IN THE HEADLAMP ASSEMBLY. *TT |
Showing 60 of 116 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Do a full walk-around with every light on.Condensation inside a lens, a dim side, or a flickering tail light match this vehicle's lighting cluster.
- Check for a TPMS light and look at each wheel rim.Bent or corroded rims and sensors that will not clear are this vehicle's wheel complaints.
- Find the roughest road nearby.Clunks over bumps, a droning hum that changes when the car leans, or a corner that sits low are this vehicle's suspension complaints. Wheel bearings and control arm bushings lead the parts list.
- Run the VIN against open recalls before you negotiate.This vehicle has 5 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Ford Crown Victoria →