Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Air bags
Glass & wipers
Brakes
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| RQ14001 opened May 2014 | closed Nov 2015 | Air Bags | Jeep inadvertent air bag deployment - led to recall 15V673000 The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of inadvertent air bag deployments (IABD) occurring after the recall remedy for NHTSA recall 12V-527 had been installed on recalled model year (MY ) 2002-2003 Jeep... |
| EA12005 opened Jun 2012 | closed Nov 2014 | Fuel System, Gasoline | Crash Related Fuel Tank Fires - led to recall 13V252000 ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak... |
| PE10031 opened Aug 2010 | closed Jun 2012 | Fuel System, Gasoline | Crash Related Fuel Tank Fires NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). |
| DP09005 opened Nov 2009 | closed Aug 2010 | Fuel System, Gasoline | Fuel Storage System Crash Related Fires In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 15V046000 | Air Bags | Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23... | Normally free |
| 12V527000 | Air Bags | Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001,... | Normally free |
| 09V117000 | Seats | CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). | Normally free |
| 06V197000 | Seats | ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HEATED SEATS, THE FRONT PASSENGER SEAT ELECTRIC HEATER ELEMENT COULD OVERHEAT. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2015040 2015-01-28 | Airbag | 49,870 | On certain vehicles, a defect in the supplemental restraint system (SRS) could result in an inadvertent deployment of the front airbag, side curtain airbag and/or seatbelt pretensioner. |
| 2013222 2013-06-26 | Structure | 62,760 | Chrysler Canada has determined that an opportunity to incrementally improve performance in certain types of low-speed impacts may exist in certain vehicles. |
| 2012378 2012-11-09 | Airbag | 45,433 | On certain vehicles, a defect in the supplemental restraint system could result in an inadvertent deployment of the front airbag, side curtain airbag and/or seatbelt pretensioner. |
| 2009109 2009-04-14 | Other | 5,000 | On certain vehicles, the front seat electric heater elements provided as a repair for recall 2006135 (Chrysler F17), or provided as an aftermarket service part, may overheat and cause a fire. |
| 2006135 2006-06-08 | Electrical | 5,877 | On certain vehicles, the front seat electric heating element may overheat and cause a fire. Correction: Dealers will replace the heated seat elements with updated elements that feed back temperature to the existing control module to... |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 9100645 Aug 2025 | Unknown Or Other | Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only. | |
| 101232 Oct 2024 | Power Train | Plate - Planetary | |
| 9001784 Feb 2021 | Equipment | Mechanical rocker arm, intake, 1.7 ratio. | |
| 9004275 Jul 2020 | Electrical System | KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. | |
| 23-015-20 Apr 2020 | Equipment | Disinfectant Solution Recommended for COVID-19 |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 08-049-20 Apr 2020 | Equipment | Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary. | |
| 31-006-19 Nov 2019 | Structure | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. | |
| 31-003-19 Nov 2019 | Equipment | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. | |
| 31-005-19 Nov 2019 | Equipment | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. | |
| 3100619 Nov 2019 | Structure | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. | |
| 3100319 Nov 2019 | Structure | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. | |
| 3100519 Nov 2019 | Structure | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. | |
| R2118796A Feb 2016 | Engine And Engine Cooling | Valve Body. These may cause over drive cycling. | |
| SB-N47 Sep 2015 | Equipment | 1999-2004 JEEP GRAND CHEROKEE REAR STRUCTURE PERFORMANCE MAY BE ADVERSELY AFFECTED DURING CERTAIN LOW SPEED REAR COLLISIONS ON AFTERMARKET TRAILER HITCH *CN | |
| N47 Sep 2015 | Trailer Hitches | The aftermarket trailer hitch on about 1,443,000 of the above vehicles may adversely affect the rear structure performance during certain low speed rear collisions. Vehicles equipped with a trailer hitch must be inspected and replaced if required. | |
| 9003215 Feb 2015 | Engine And Engine Cooling | Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application. | |
| 9002849 Sep 2014 | Structure | Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA. | |
| M3511082012 Nov 2013 | Electrical System | Advanced Field Action Communication ? M3511082012 Chrysler Group LLC (Chrysler) announced a safety recall on 2002 and 2003 model year (KJ) Jeep Liberty vehicles built through March 28, 2003 and 2002 through 2004 model year (WJ) Jeep Grand Cherokee vehicles built through May 23,... | |
| N47062013 Jun 2013 | Trailer Hitches | New CSN Advanced Communication ? N47062013 Chrysler Group LLC (Chrysler) announced a Customer Satisfaction Notification (CSN) on 1999 through 2004 Jeep® Grand Cherokee vehicles. | |
| 9002519 Mar 2013 | Equipment | 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois,... | |
| 21-001-13 Jan 2013 | Electrical System | MIL Illumination - DTC P1776 Solenoid Switch Valve Latched in LR Position | |
| 0803006 Aug 2006 | Power Train | POWERTRAIN CONTROL MODULE INITIALIZATION. *KB | |
| 2100903 Oct 2005 | Power Train | AUTOMATIC TRANSMISSION DIAGNOSTIC TEARDOWN PROCEDURE. VARIOUS MODELS INCLUDING THE 2004 RAM TRUCK, DURANGO, SEBRING CONVERTIBLE, CHEROKEE, VISION, NEON, AND VOYAGER. *TT *SC | |
| 2101505 Sep 2005 | Power Train | 45RFE/545RFE TRANS - DELAYED ENGAGEMENT DUE TO COOLER RETURN FILTER REPLACEMENT. *SC | |
| 2401305 Aug 2005 | Equipment | AIR CONDITIONING (A/C) COOLING COIL ODOR. *TT | |
| 0900205 Jun 2005 | Engine And Engine Cooling | ENGINE OIL WEEPAGE AT THE ENGINE OIL FITLER ADAPTOR HOSE CONNECTION(S). *TT | |
| 05002 Apr 2005 | Engine And Engine Cooling | NEW WATER PUMP FOR 3.7L ENGINE - NO LONGER COMMON WITH 4.7L. ADVANCED SERVICE INFORMATION #05-002. *TT | |
| 2100905 Mar 2005 | Electrical System | MIL (MALFUNCTION INDICATOR LAMP) ILLUMINATION FOR DTC'S (DIAGNOSTIC TROUBLE CODES) P0750, P0755, P0760, P0765, P0846, P0871 OR P0841. 2004-2005 JEEP CHEROKEE AND 2005 CHRYSLER 300/MAGNUM *SC | |
| 0801505 Mar 2005 | Power Train | POWERTRAIN CONTROL MODULE INITIALIZATION. *SC | |
| 1804504 Dec 2004 | Engine And Engine Cooling | WARM ENGINE ROUGH IDLE. 4.7L. *TT | |
| 1900504 Oct 2004 | Steering | POP/TRICK/CREAK SOUND IN STEERING COLUMN. *MJ *EH | |
| 2100804 Oct 2004 | Electrical System | MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION -DIAGNOSTIC TROUBLE CODE (DTC) P1776 SOLENOID SWITCH VALVE LATCHED IN LR POSITION. *MJ THIS BULLETIN REPLACES 21-008-04 DATED JUNE 1, 2004. *TT | |
| 2301004 Sep 2004 | Structure | PASSENGER COMPARTMENT FLOOR WATER LEAK. *TT THIS BULLETIN SUPERSEDES BULLETIN 23-010-04 DATED 04-29-04. *TT | |
| 0200102 Aug 2004 | Suspension | SPECIAL BALL JOINT, ALLOWS ADJUSTMENT TO CASTER AND CAMBER ANGLES. *SLC THIS BULLETIN REPLACES 02-001-02 DATED 06/10/02. ALSO TO INCLUDE 2005 JEEP WRANGLER. *TT | |
| 0200204 May 2004 | Suspension | A SQUEAK OR SQUAWK-LIKE SOUND MAY BE PRESENT IN THE FRONT OR REAR SUSPENSION. *TT | |
| 2300204 Apr 2004 | Visibility | FLIP-UP GLASS MAY OPEN AFTER VEHICLE HAS BEEN EXPOSED TO VERY WET CONDITIONS. *TT *MJ | |
| 020199 Mar 2004 | Suspension | SUSPENSION SQUEAK/SQUAWK - STABILIZER BUSHING. *MJ | |
| 2300904 Mar 2004 | Structure | POPPING OR CLICKING-LIKE SOUND IN AREA OF FRONT SEAT FRAME. *TT | |
| 0900704 Mar 2004 | Engine And Engine Cooling | IRREGULAR ENGINE SNAPPING SOUND. *TT | |
| 2400104 Jan 2004 | Visibility | NEW HVAC SUB-ASSEMBLY REPLACES BLEND OR RECIRC DOOR COMPONENTS. *TT | |
| 0800204 Jan 2004 | Electrical System | INTERMITTENT HORN CHIRP WHEN CUSTOMER ATTEMPTS TO ENTER OR UNLOCK VEHICLE. *MN | |
| 1900703 Nov 2003 | Steering | STEERING SHUDDER WHEN PERFORMING PARKING LOT MANEUVERS. *PH | |
| 2100803A Oct 2003 | Power Train | HIGH SPEED GRUMBLE SOUND. *TT | |
| 2500203 Sep 2003 | Engine And Engine Cooling | NEW EVAPORATIVE CANISTER INLET FILTER FOR USE IN SEVERE DEBRIS ENVIRONMENTS. *TT | |
| 1803103 Sep 2003 | Engine And Engine Cooling | 4.0L ROUGH ENGINE IDLE AFTER RESTART FOLLOWING A HOT SOAK. *TT | |
| 2100803 Sep 2003 | Power Train | HIGH SPEED GRUMBLE SOUND. *TT | |
| 0300203 Aug 2003 | Power Train | FLUID WEEPAGE PAST REAR AXLE VENT LINE JIGGLE CAP. *TT | |
| 1802503A Aug 2003 | Engine And Engine Cooling | MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION, DIAGNOSTIC TROUBLE CODE (DTC) P0110, FUEL GAUGE STUCK, IMPROVED COLD ENGINE PERFORMANCE. *TT | |
| 2100603A Aug 2003 | Power Train | TRANSMISSION HARSH 4-3 DOWNSHIFT. *TT | |
| 2100703 Aug 2003 | Power Train | NEW FASTENERS TO PREVENT POSSIBLE 42RLE TRANSMISSION FLUID WEEPAGE. *TT | |
| 0600203 Aug 2003 | Power Train | CLUTCH SLIPPING. 2004 CHEROKEE INCLUDED. *TT | |
| 0900303 Aug 2003 | Engine And Engine Cooling | 4.0L MULTIPLE CYLINDER MISFIRE. *TT | |
| 2100503A Aug 2003 | Power Train | DELAYED OR TEMPORARY LOSS OF TRANSMISSION ENGAGEMENT AFTER INITIAL START UP ON VARIOUS MODELS INCLUDING THE 2004 PACIFICA, SEBRING CONVERTIBLE, SEBRING SEDAN, INTREPID AND 2003 SX2.0. *TT | |
| 1800503B Jul 2003 | Vehicle Speed Control | TRANSMISSION SHIFT/SPEED CONTROL IMPROVEMENTS/POSSIBLE MALFUNCTION INDICATOR LAMP ILLUMINATION. *TT | |
| 1802503 Jun 2003 | Engine And Engine Cooling | MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION, DIAGNOSTIC TROUBLE CODE (DTC) P0110, FUEL GAUGE STUCK, IMPROVED COLD ENGINE PERFORMANCE. *TT | |
| 0801603 Jun 2003 | Air Bags | NEW AIRBAG CONTROL MODULE OPTIMIZED FOR CURRENT AND PRIOR MODEL YEAR USE. *TT | |
| 0801503 Jun 2003 | Electrical System | INTRUSION ALARM WHEN IN ITS ARMED MODE MAY CAUSE A FALSE ALARM. *TT | |
| 2301503 Jun 2003 | Structure | WIND-LIKE SOUND AT TOP REAR CORNER OF FRONT DOOR. *TT | |
| 2301303 May 2003 | Structure | OPTIMUM ROOF RACK CROSS BAR POSITION TO PREVENT AIR TURBULENCE CONCERNS. *TT | |
| 1900103 May 2003 | Steering | POP/TICK SOUND IN STEERING WHEEL AREA. *TT *MJ |
Showing 60 of 80 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Watch the airbag warning light through a full key cycle.It should light on start and go out within seconds. A light that stays on, or never lights at all, means the system needs attention. Run the VIN for inflator recalls specifically.
- Run the wipers and washers, and test every window.Slow or stuck regulators, streaking wipers, and windshield cracks are this vehicle's visibility complaints.
- Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
- Run the VIN against open recalls before you negotiate.This vehicle has 4 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Jeep Grand Cherokee →