Vehicles / Jeep / Liberty / 2003

2003 Jeep Liberty

1,351 federal complaints (1,733 component records) · 7 recall campaigns on file · 8 federal investigations · 53 service bulletins · 7 Canadian recalls
See all 13 model years of the Jeep Liberty →
Engine
2.4L 4-cyl
Fuel
Regular
Drive
RWD
EPA economy
17 city / 22 hwy
Federal complaints
1,351
Recall campaigns
7
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Suspension
467
Air bags
392
Fuel system
172
Body & structure
111
Glass & wipers
97
Electrical system
74
Engine & cooling
67
Power train
65
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 71 complaints01 years old: 63 complaints2 years old: 52 complaints3 years old: 202 complaints4 years old: 94 complaints5 years old: 41 complaints56 years old: 37 complaints7 years old: 62 complaints8 years old: 43 complaints9 years old: 79 complaints10 years old: 148 complaints1011 years old: 126 complaints12 years old: 145 complaints13 years old: 71 complaints14 years old: 26 complaints15 years old: 22 complaints1516 years old: 16 complaints17 years old: 11 complaints18 years old: 5 complaints19 years old: 6 complaints20+ years old: 15 complaints20+
Years between the model year and the owner's reported failure date. Based on 1,335 of 1,351 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 72 complaints020,000 - 40,000 miles: 113 complaints40,000 - 60,000 miles: 129 complaints40k60,000 - 80,000 miles: 121 complaints80,000 - 100,000 miles: 80 complaints80k100,000 - 120,000 miles: 87 complaints120,000 - 140,000 miles: 74 complaints120k140,000 - 160,000 miles: 57 complaints160,000 - 180,000 miles: 45 complaints160k180,000 - 200,000 miles: 21 complaints200,000+ miles: 21 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 820 of 1,351 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Suspension

467 complaint records37 crash reports
"THE UPPER AND LOWER BALL JOINTS ARE MAKING NOISES AND SEPARATING AND YOU'VE HAD THIS PROBLEM WITH A FEW 2003 JEEP LIBERTY'S..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse suspension parts in the directory →

Air bags

392 complaint records1 fire report73 crash reports
"WIFE WAS TAVELLING IN 2003 JEEP LIBERTY, WAS INVOLVED IN FRONT END COLLISION AT APPROX 40 MPH, AIR BAGS DID NOT DEPLOY.*AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse air bags parts in the directory →

Fuel system

172 complaint records2 fire reports2 crash reports
"I RECEIVED THE RECALL NOTIFICATION IN 2013. NO DEALER HAS THE PARTS TO FIX THE PROBLEM. HOW MUCH LONGER DO I HAVE TO WAIT? *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse fuel system parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
RQ14001
opened May 2014
closed Nov 2015Air BagsJeep inadvertent air bag deployment - led to recall 15V673000
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of inadvertent air bag deployments (IABD) occurring after the recall remedy for NHTSA recall 12V-527 had been installed on recalled model year (MY ) 2002-2003 Jeep...
EA12005
opened Jun 2012
closed Nov 2014Fuel System, GasolineCrash Related Fuel Tank Fires - led to recall 13V252000
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak...
EA12001
opened Jan 2012
closed Feb 2013Air BagsInadvertent Air Bag Deployment - led to recall 13V040000
The investigation was opened based on reports of frontal air bag inadvertent deployments (ABIDs) on model year (MY) 2002-2003 Jeep Liberty vehicles.Data provided by Chrysler indicate that the air bag squib filter circuitry inside the Occupant Restraint...
PE11035
opened Sep 2011
closed Jan 2012Air BagsInadvertent Air Bag Deployment
Based on analysis of Chrysler's response, and including ODI's consumer complaints, ODI has identified 87 reports of air bag inadvertent deployment incidents resulting in 50 alleged injuries.The injuries consists of burn/cuts and bruises to the upper body...
PE11013
opened Apr 2011
closed Sep 2011SuspensionRear Suspension Control Arm Failure
During Preliminary Evaluation (PE11-013), the Office of Defects Investigation (ODI) conducted an analysis of consumer field data from its Vehicle Owner Questionnaire (VOQ) database and from complaint data submitted to ODI by Chrysler.
Show 3 more closed investigations
InvestigationStatusComponentSubject
EA08008
opened Apr 2008
closed Apr 2009SuspensionUPPER BALL JOINT SEPARATION - led to recall 09V119000
ON APRIL 7, 2009, CHRYSLER LLC SUBMITTED TO ODI A DEFECT INFORMATION REPORT INDICATING THAT IT WOULD RECALL APPROXIMATELY 42,469 MODEL YEAR 2002 THROUGH 2003 JEEP LIBERTY VEHICLES TO REMEDY A DEFECT THAT CAN RESULT IN UPPER BALL JOINT SEPARATION WHILE DRIVING...
PE07062
opened Dec 2007
closed Apr 2008SuspensionUPPER BALL JOINT SEPARATION
ODI HAS RECEIVED 22 COMPLAINTS OF UPPER BALL JOINT SEPARATION ON MODEL YEAR 2002 AND 2003 JEEP LIBERTY 4X4 VEHICLES.THE SEPARATION OF AN UPPER BALL JOINT ON EITHER OF THE FRONT WHEELS CAN RESULT IN THE AFFECTED FRONT WHEEL COLLAPSING, POSSIBLY RESULTING IN...
EA06008
opened May 2006
closed Aug 2006SuspensionFRONT SUSPENSION BALL JOINT SEPARATION - led to recall 06V288000
ON JANUARY 6, 2006, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION TO INVESTIGATE ALLEGED FRONT SUSPENSION LOWER BALL JOINT SEPARATIONIN CERTAIN MODEL YEAR (MY) 2004 JEEP LIBERTY VEHICLES.ODI SENT A LETTER TO THE MANUFACTURER ON...

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
15V673000Air BagsChrysler (FCA US LLC) is recalling certain model year 2003 Jeep Liberty vehicles manufactured March 29, 2003, to July 3, 2003, and 2004 Jeep Grand Cherokee vehicles manufactured May 27, 2003, to May 20, 2004.Normally free
15V046000Air BagsChrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23...Normally free
13V252000StructureChrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles.Normally free
12V527000Air BagsChrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001,...Normally free
09V119000SuspensionCHRYSLER IS RECALLING 42,469 MY 2002-2003 JEEP LIBERTY VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN SALT BELT STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, KENTUCKY, MASSACHUSETTS, MAINE, MARYLAND,...Normally free
06V288000SuspensionON CERTAIN TRUCKS, THE CONSTANT TENSION FRONT LOWER BALL JOINTS MAY EXPERIENCE CONTAMINATION. IF THE VEHICLE IS OPERATED FOR AN EXTENDED PERIOD WITH THIS CONDITION, THE BALL JOINT MAY EVENTUALLY EXPERIENCE WEAR AND...Normally free
03V460000SuspensionON CERTAIN SPORT UTILITY VEHICLES, THE LOWER CONTROL ARM BALL JOINTS CAN EXPERIENCE A LOSS OF LUBRICATION THAT CAN LEAD TO CORROSION, ACCELERATED WEAR, AND POSSIBLE SEPARATION FROM THE STEERING KNUCKLE.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2015479
2015-10-16
Airbag13,720On certain vehicles, a defect in the supplemental restraint system (SRS) could result in an inadvertent deployment of the front airbag, side curtain airbag and/or seatbelt pretensioner.
2015040
2015-01-28
Airbag49,870On certain vehicles, a defect in the supplemental restraint system (SRS) could result in an inadvertent deployment of the front airbag, side curtain airbag and/or seatbelt pretensioner.
2013220
2013-06-26
Structure167,318Chrysler Canada has determined that an opportunity to incrementally improve performance in certain types of low-speed impacts may exist in certain vehicles.
2012378
2012-11-09
Airbag45,433On certain vehicles, a defect in the supplemental restraint system could result in an inadvertent deployment of the front airbag, side curtain airbag and/or seatbelt pretensioner.
2009110
2009-04-14
Suspension7,391On certain vehicles, the front upper ball joints may experience a loss of lubrication which can lead to corrosion, accelerated wear and possible separation.
Show 2 more Canadian recalls
RecallSystemUnits (CA)Summary
2006190
2006-08-02
Steering65,809On certain vehicles, the front lower ball joints may become contaminated. With continued operation, the contamination can lead to corrosion, accelerated wear, and possibly separation from the steering knuckle, causing a loss of vehicle...
2003270
2003-11-07
Suspension29,011On certain vehicles, the front lower control arm ball joints may be susceptible to a loss of lubrication which can lead to corrosion, accelerated wear and possible separation from the steering knuckle.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
9001784
Feb 2021
EquipmentMechanical rocker arm, intake, 1.7 ratio.
9004275
Jul 2020
Electrical SystemKEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms.
23-015-20
Apr 2020
EquipmentDisinfectant Solution Recommended for COVID-19
08-049-20
Apr 2020
EquipmentCharging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
DOR-J8B5R-06
Mar 2020
EquipmentThis SKU is a Ball Joint. The customer communication requested return of unsold inventory to inspect the cup material. Plastic cup material has the potential to have a shorter service life than the metal.
Show 48 more bulletins
BulletinTypeComponentSummary
DOR-K3F3K-06
Mar 2020
EquipmentThis SKU is a Ball Joint. The customer communication requested return of unsold inventory to inspect the cup material. Plastic cup material has the potential to have a shorter service life than the metal.
31-006-19
Nov 2019
StructureRepair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
31-003-19
Nov 2019
EquipmentUse of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
31-005-19
Nov 2019
EquipmentUse of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100619
Nov 2019
StructureRepair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100319
Nov 2019
StructureUse of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100519
Nov 2019
StructureUse of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
R2118796A
Feb 2016
Engine And Engine CoolingValve Body. These may cause over drive cycling.
9003215
Feb 2015
Engine And Engine CoolingPart Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application.
13-002-14
Dec 2014
Trailer HitchesJEEP GRAND CHEROKEE 1993-1998, JEEP LIBERTY 2002-2007. SERVICE BULLETIN REGARDING THE VEHICLES WITH N45 OR N46 TRAILER HITCH ASSEMBLY. THE NEW TRAILER HITCH ASSEMBLY HAS BEEN INSTALLED. *LJ
1300214
Dec 2014
Trailer HitchesTowing Capacity For Vehicles Modified With N45 Or N46 Trailer-Hitch Assembly This bulletin specifies the approved tow rating for vehicles not equipped with trailer tow package that have received a trailer-hitch assembly as a result of the N45 or N46 Campaign.
9003192
Dec 2014
WheelsPart Description: wheel hub cap Issue Description: This hubcap is installed directly to the wheel using screws; PN 00154236. This part is not currently listed in the catalog
9002849
Sep 2014
StructurePart Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA.
M3511082012
Nov 2013
Electrical SystemAdvanced Field Action Communication ? M3511082012 Chrysler Group LLC (Chrysler) announced a safety recall on 2002 and 2003 model year (KJ) Jeep Liberty vehicles built through March 28, 2003 and 2002 through 2004 model year (WJ) Jeep Grand Cherokee vehicles built through May 23,...
N45062013
Jun 2013
Trailer HitchesNew Safety Recall Advanced Communication ? N45062013 During recent discussions, the National Highway Traffic Safety Administration (?NHTSA?) and Chrysler Group LLC (?Chrysler?) mutually identified an opportunity to incrementally improve the performance of 1993 through 1998 model...
9002519
Mar 2013
Equipment82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois,...
21-001-13
Jan 2013
Electrical SystemMIL Illumination - DTC P1776 Solenoid Switch Valve Latched in LR Position
2500108
Jan 2008
Engine And Engine CoolingPOSITIVE CRANKCASE VENTILATION (PCV) SYSTEM FREEZES IN EXTREME COLD AMBIENT TEMPERATURES -- INVOLVES INSTALLING REVISED PCV SYSTEM COMPONENTS. *NJ
0800107
Feb 2007
Air BagsPASSENGER AIR BAG DEACTIVATION. *KB
0803006
Aug 2006
Power TrainPOWERTRAIN CONTROL MODULE INITIALIZATION. *KB
1900805
Nov 2005
SteeringREVISED POWER STEERING SYSTEM BLEEDING PROCEDURES. *SC
2101505
Sep 2005
Power Train45RFE/545RFE TRANS - DELAYED ENGAGEMENT DUE TO COOLER RETURN FILTER REPLACEMENT. *SC
2401305
Aug 2005
EquipmentAIR CONDITIONING (A/C) COOLING COIL ODOR. *TT
05002
Apr 2005
Engine And Engine CoolingNEW WATER PUMP FOR 3.7L ENGINE - NO LONGER COMMON WITH 4.7L. ADVANCED SERVICE INFORMATION #05-002. *TT
2100905
Mar 2005
Electrical SystemMIL (MALFUNCTION INDICATOR LAMP) ILLUMINATION FOR DTC'S (DIAGNOSTIC TROUBLE CODES) P0750, P0755, P0760, P0765, P0846, P0871 OR P0841. 2004-2005 JEEP CHEROKEE AND 2005 CHRYSLER 300/MAGNUM *SC
0801505
Mar 2005
Power TrainPOWERTRAIN CONTROL MODULE INITIALIZATION. *SC
2100804
Oct 2004
Electrical SystemMALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION -DIAGNOSTIC TROUBLE CODE (DTC) P1776 SOLENOID SWITCH VALVE LATCHED IN LR POSITION. *MJ THIS BULLETIN REPLACES 21-008-04 DATED JUNE 1, 2004. *TT
16
Jun 2004
Electrical SystemTHE REAR FLIP-UP WINDOW SWITCH MAY BE IMPROPERLY SEALED AND COULD ALLOW WATER TO ENTER INTO THE SWITCH. THIS CAN CAUSE THE FLIP-UP WINDOW TO OPEN UNINTENTIONALLY IF IT IS LEFT UNLOCKED. CUSTOMER SATISFACTION D16. *TT
2300204
Apr 2004
VisibilityFLIP-UP GLASS MAY OPEN AFTER VEHICLE HAS BEEN EXPOSED TO VERY WET CONDITIONS. *TT *MJ
050304
Apr 2004
Service BrakesDOMESTIC FRONT DISC BRAKES PAD KIT AVAILABILITY. *TT
0900704
Mar 2004
Engine And Engine CoolingIRREGULAR ENGINE SNAPPING SOUND. *TT
0803403
Mar 2004
Electrical SystemNEW SPARK PLUG FOR 2.4L ENGINE. *MJ
0500104
Jan 2004
Service BrakesTHE CUSTOMER MAY EXPERIENCE A REAR BRAKE MOAN-LIKE SOUND DURING LIGHT OR NO BRAKE APPLICATION PRESSURE. *MN
0500303
Aug 2003
Service BrakesREAR DISC BRAKE MOAN-LIKE SOUND. *TT
2100603A
Aug 2003
Power TrainTRANSMISSION HARSH 4-3 DOWNSHIFT. *TT
2100703
Aug 2003
Power TrainNEW FASTENERS TO PREVENT POSSIBLE 42RLE TRANSMISSION FLUID WEEPAGE. *TT
0600203
Aug 2003
Power TrainCLUTCH SLIPPING. 2004 CHEROKEE INCLUDED. *TT
2100503A
Aug 2003
Power TrainDELAYED OR TEMPORARY LOSS OF TRANSMISSION ENGAGEMENT AFTER INITIAL START UP ON VARIOUS MODELS INCLUDING THE 2004 PACIFICA, SEBRING CONVERTIBLE, SEBRING SEDAN, INTREPID AND 2003 SX2.0. *TT
1800503B
Jul 2003
Vehicle Speed ControlTRANSMISSION SHIFT/SPEED CONTROL IMPROVEMENTS/POSSIBLE MALFUNCTION INDICATOR LAMP ILLUMINATION. *TT
03010
Apr 2003
Engine And Engine CoolingSCORED 3.7L ENGINE CRANKSHAFT. *TT
15
Apr 2003
Fuel SystemEMISSION RECALL TO INSPECT AND REPLACE THE FUEL PUMP ASSEMBLY WHICH MAY CAUSE VEHICLE TO EMIT HYDROCARBON (HC) AND CARBON MONOXIDE (CO) LEVELS ABOVE THE ALLOWABLE LIMITS. *TT
1800503C
Mar 2003
Power TrainTRANSMISSION SHIFT / SPEED CONTROL IMPROVEMENTS / POSSIBLE MALFUNCTION INDICATOR LAMP ILLUMINATION. *TT
1800503
Mar 2003
Vehicle Speed ControlTRANSMISSION SHIFT/SPEED CONTROL IMPROVEMENTS. *JB
03001
Jan 2003
StructureCOWL PLENUM BODY SEAM MAY LACK SUFFICIENT BODY SEALER. *TT
02024
Nov 2002
Power TrainHARSH SHIFTS DUE TO A STICKING PRESSURE SENSOR TRANSDUCER. *TT
02014
Aug 2002
EquipmentOVERHEAD CONSOLE ELECTRONIC VEHICLE INFORMATION CENTER (EVIC) MAY HAVE THE SERVICE INTERVAL FEATURE SET HIGHER THAN 6,000 MILES, ON CERTAIN EARLY 2003 MODELS. *TT
1802002
Jun 2002
Unknown Or OtherFLASH PROGRAMMING FAILURE RECOVERY. *SLC
2200102
Mar 2002
Unknown Or OtherCHROME WHEEL CARE. *SLC

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Find the roughest road nearby.Clunks over bumps, a droning hum that changes when the car leans, or a corner that sits low are this vehicle's suspension complaints. Wheel bearings and control arm bushings lead the parts list.
  2. Watch the airbag warning light through a full key cycle.It should light on start and go out within seconds. A light that stays on, or never lights at all, means the system needs attention. Run the VIN for inflator recalls specifically.
  3. Smell for fuel and watch the first restart when hot.Hard starting when warm, hesitation under load, or any fuel odor near the tank or engine bay match this vehicle's fuel-system cluster. Check the recall table for fuel pump campaigns.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 7 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Jeep Liberty →