2003 Mercury Mountaineer

152 federal complaints (220 component records) · 0 recall campaigns on file · 2 federal investigations · 119 service bulletins
See all 15 model years of the Mercury Mountaineer →
Engine
4.6L 8-cyl
Fuel
Regular
Drive
RWD
EPA economy
13 city / 18 hwy
Federal complaints
152
Recall campaigns
0
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Body & structure
62
Power train
45
Suspension
12
Engine & cooling
11
Electrical system
11
Speed control
10
Brakes
10
Air bags
9
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 12 complaints01 years old: 11 complaints2 years old: 12 complaints3 years old: 15 complaints4 years old: 7 complaints5 years old: 15 complaints56 years old: 23 complaints7 years old: 11 complaints8 years old: 7 complaints9 years old: 10 complaints10 years old: 5 complaints1011 years old: 6 complaints12 years old: 7 complaints13 years old: 3 complaints14 years old: 2 complaints15 years old: 0 complaints1516 years old: 1 complaints17 years old: 1 complaints18 years old: 0 complaints19 years old: 1 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 149 of 152 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 7 complaints020,000 - 40,000 miles: 15 complaints40,000 - 60,000 miles: 15 complaints40k60,000 - 80,000 miles: 22 complaints80,000 - 100,000 miles: 26 complaints80k100,000 - 120,000 miles: 11 complaints120,000 - 140,000 miles: 6 complaints120k140,000 - 160,000 miles: 5 complaints160,000 - 180,000 miles: 3 complaints160k180,000 - 200,000 miles: 1 complaints200,000+ miles: 3 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 114 of 152 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Body & structure

62 complaint records
"LIFTGATE CRACKED. NO DAMAGE DONE TO VEHICLE. NOTICE CRACK STARTING BELOW WINDOW GOING DOWN THROUGH THE MERCURY EMBLEM. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse body & structure parts in the directory →

Power train

45 complaint records3 fire reports5 crash reports
"I HAVE SPENT THOUSANDS OF DOLLARS ON THE TRANSMISSION REPAIR AND NO MATTER WHAT I DO THERE ALWAYS A PROBLEM SHIFTING GEARS..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →

Suspension

12 complaint records
"WHEN REPLACING WHEEL BEARINGS (ANOTHER INFAMOUS FORD DEFECT ON THESE VEHICLES), NOTICED BOTH REAR COIL SPRINGS BROKEN IN MULTIPLE PLACES AT TOP OF SPRING, WHERE COILS DUG INTO EACH OTHER AND CREATED A STRESS RISER. THIS CAN EVENTUALLY CAUSE A LOSS OF VEHICLE CONTROL. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse suspension parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
EA09013
opened Aug 2009
closed Feb 2013SteeringVehicle Rollaway Allegations
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however...
DP05005
opened Sep 2005
closed Jan 2006Engine And Engine CoolingSPARK PLUG EJECTION FROM CYLINDER HEAD
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE...

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
TSB 19-2026
Feb 2019
StructureSome 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended.
TSB-08-19-3
May 2009
Power TrainFORD: SOME VEHICLES MAY EXHIBIT OIL SEPARATION FROM THE INTERNAL LUBE FOUND IN THE UNITIZED CARTRIDGE SEAL. OIL SEPARATION APPEARS TO BE AND IS OFTEN MISDIAGNOSED, AS AN AXLE LUBE LEAK. *PE
07212
Oct 2007
Engine And Engine CoolingSOME 1997-2008 VEHICLES EQUIPPED WITH A 4.6L 2V, 5.4L 2V, OR 6.8L 2V ENGINE--SPARK PLUG THREAD REPAIR PROCEDURE--NOT COVERED UNDER NEW VEHICLE LIMITED WARRANTY. *NJ THIS INCLUDES F-53 MOTORHOME CHASSIS. UPDATED 2/23/10. *PE
06216
Jan 2006
Power TrainLIMITED SLIP AXLE CHATTER, SHUDDER, BINDING SENSATION, OR VIBRATION DURING LOW SPEED TURNING MANEUVERS. *TT
05213
Jan 2006
Fuel SystemMALFUNCTION INDICATOR LAMP ON WITH PCM DIAGNOSTIC TROUBLE CODE P0463 AND/OR IC DIAGNOSTIC TROUBLE CODE B1201 - FUEL GAUGE DROPS TO EMPTY OR SLOW TO UPDATE AFTER REFUELING. *TT
Show 55 more bulletins
BulletinTypeComponentSummary
0637
Jan 2006
TiresLOW TIRE INDICATOR ON - TPMS SYSTEM SENSOR WAKE UP. *TT
041601
Nov 2005
Engine And Engine CoolingWDS COP KIT DIAGNOSTIC TIP - COIL ON PLUG (COP) IGNITION SYSTEMS - ENGINE MISFIRE OR ROUGH RUNNING. *TT
042115
Oct 2005
Fuel SystemFUEL GAUGE SLOW TO UPDATE AFTER REFUELING. *EH
051710
Oct 2005
SuspensionNOISE FROM REAR WHEEL HUB BEARINGS. *TT
18719
Jul 2005
Fuel SystemMALFUNCTION INDICATOR LAMP COMING ON WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0171, P0172, P0174 AND/OR P0175 (FUEL SYSTEM TOO RICH OR LEAN). *TT
04105
Jun 2005
Power TrainAXLE SEAL LEAKS. LEAKS FROM REAR HALFSHAFT AXLE SEAL. SERVICE TIPS. *TT
0537
Jun 2005
Power TrainDRIVELINE 1ST ORDER VIBRATION/BOOM/DRONE. *TT
042421
Jun 2005
Seat BeltsSAFETY BELT RETRACTION SPEED. *TT
18572
Apr 2005
Engine And Engine CoolingNO START/HARD START N HOT SOAK RESTART. *TT
05618
Apr 2005
Power TrainREAR AXLE NOISE REPAIR. *TT
05416
Mar 2005
SeatsFRONT SEAT(S) SLIGHT MOVEMENT WHEN ACCELERATING AND/OR DECELERATING. *TT
04259
Jan 2005
VisibilityREAR POWER WINDOW(S) INOPERATIVE. *TT
0485
Jan 2005
StructureLIFTGATE GLASS APPLIQUE DAMAGED/CRACKED. SERVICE PROCEDURE. *TT
18381
Jan 2005
Electrical SystemOPEN FUSE F2.20 (5 AMP) AND/OR F2.1 (30 AMP) WHICH MAY RESULT IN LOSS OF FUNCTION OF SEVERAL SYSTEMS INCLUDING POWER SEATS, ADJUSTABLE PEDALS AND POWER DOOR LOCKS. *TT
050618
Jan 2005
SuspensionREAR AXLE NOISE REPAIR. *SC
051313
Jan 2005
Engine And Engine CoolingHARD START/NO START CONDITION DURING COLD AMBEINT TEMPERATURES AFTER SHORT HOT SOAK PERIOD-4.0L ENGINE. *SC
05136
Jan 2005
VisibilityBACKGLASS DIFFICULT TO CLOSE AND AN INTERMITTENT DOOR AJAR LAMP. *TT
0471
Dec 2004
Electrical SystemWARNING INDICATORS-PARKING AID-REVERSE SENSING SYSTEM (RSS) AND FORWARD SENSING SYSTEM (FSS)-FALSE ACTIVATION OF WARNING TONE-SERVICE TIPS. *MJ UPDATE. *TT
04251
Dec 2004
StructureALUMINUM CORROSION - SERVICE TIP. *TT
04189
Dec 2004
VisibilityREAR WINDOW DEFROSTER GRID/INTEGRAL ANTENNA DIAGNOSIS AND REPAIR - TERMINAL TAB REPAIR. *TT
042107
Dec 2004
Power TrainGENERAL (PCM) POWER TRAIN CONTROL MODULE PROGRAMMING PROCEDURES. *TT
042212
Nov 2004
Power TrainGEAR SELECTOR LEVER - INCREASED EFFORT TO SHIFT FROM DRIVE TO PARK. *TT
04217
Nov 2004
Power TrainGENERAL POWER TRAIN CONTROL MODULE (PCM) PROGRAMMING PROCEDURES. *TT
041910
Oct 2004
Engine And Engine CoolingOIL LEAK FROM OIL FILTER ADAPTER - 4.0L SOHC ENGINE BUILT BEFORE 4/1/2004. *TT
18215
Oct 2004
StructureBROKEN REAR CARGO STORAGE DOOR LIFT HANDLE. VARIOUS MODELS INCLUDING 2005 EXPLORER/MOUNTAINEER. *TT
18217
Oct 2004
Fuel SystemMULTIPLE VEHICLES - FUEL LEVEL INDICATION CONCERNS - SERVICE TIP. VARIOUS MODELS INCLUDING 2005 SUPER DUTY F-SERIES, EXCURSION, EXPEDITION, EXPLORER, MOUNTAINEER AND AVIATOR. *TT
18221
Oct 2004
Power TrainREAR AXLE NOISE. OASIS. VARIOUS MODELS INCLUDING 2005 EXPLORER, MOUNTAINEER AND AVIATOR. *TT
18224
Oct 2004
Fuel SystemRUNS ROUGH OR MISFIRE - DIAGNOSTIC TROUBLE CODES P0300-P0308 OR P0316. *TT
18254
Oct 2004
Vehicle Speed ControlSPEED CONTROL INOPERATIVE OR NOT HOLDING THE SET SPEED. OASIS. VARIOUS MODELS INCLUDING 2005 EXPLORER, SPORT TRAC, MOUNTAINEER AND AVIATOR. *TT
03198
Sep 2004
Power TrainCHATTER, SHUDDER, A BINDING SENSATION, OR VIBRATION DURING LOW SPEED TURNS ON VEHICLES EQUIPPED WITH THE 9.75 INCH OR 8.8 INCH LIMITED SLIP REAR AXLE. *TT
04174
Sep 2004
Electrical SystemMALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED - SYSTEM LEAN DIAGNOSTIC TROUBLE CODES (DTC'S) - SERVICE TIPS. VARIOUS MODELS INCLUDING 2004 F-SERIES. *TT
041715
Sep 2004
Power TrainFRONT AXLE TUBE LEAK. *EH
18121
Sep 2004
Fuel SystemFUEL GAUGE SLOW TO UPDATE. *TT
18123
Sep 2004
Power TrainUPDATED REAR HALFSHAFT REMOVAL PROCEDURE. *TT
18171
Sep 2004
Electrical SystemNO CRANK/NO START CONDITION WHEN VEHICLE TEMPERATURE IS BELOW FREEZING (32F/0C). *TT
031404
Aug 2004
Engine And Engine CoolingENGINE MISFIRE OR RUNNING - COIL ON PLUG (COP) IGNITION SYSTEMS - WDS COP KIT DIAGNOSTIC TIPS. TO INCLUDE VARIOUS 2005 MODELS. * AR THIS ARTICLE 04161 SUPERSEDES TSB 03-14-04.
041514
Aug 2004
VisibilityREAR WINDOW DEFROSTER GRID/INTEGRAL ANTENNA DIAGNOSIS AND REPAIR - TERMINAL TAB REPAIR. *TT
031501
Jul 2004
VisibilityINOPERATIVE ELECTRIC REAR WINDOW DEFROSTER (HEATED BACKLITE) GRID LINES, INTEGRAL ANTENNA CONCERNS. *TT
17905
Jul 2004
Power TrainMULTIPLE VEHICLES USING FEHP REAR AXLE FLUID. FLUID USAGE CHANGE. *TT
04111
Jun 2004
Electrical SystemSTREAMLINED DIAGNOSTIC PROCEDURE FOR VEHICLES WITH MALFUNCTION INDICATOR LAMP (MIL) ON AND DIAGNOSTIC TROUBLE CODES (DTCS) P0401, P0402, P1400 OR P1401. ADDITIONAL SYMPTOMS MAY INCLUDE RUNS ROUGH, LACKS POWER, SURGE, POOR FUEL ECONOMY. *TT
02M01
Jun 2004
Engine And Engine CoolingCUSTOMER SATISFACTION PROGRAM 02M01 SUPPLEMENT #4. CERTAIN FORD 2000 THROUGH 2003 VEHICLES EQUIPPED WITH A TUBE-MOUNTED EGR PRESSURE SENSOR - ADDITIONAL EGR PRESSURE SENSOR WARRANTY COVERAGE. *TT SUPPLEMENT #3. *MJ SUPPLEMENT #6. *TT
04B15
May 2004
Power TrainREAR AXLE DATE CODE INSPECTION AND SERVICE. VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPER MIX OF REAR AXLE LUBRICANT AND FRICTION MODIFIER ADDITIVE. IF SO, THE CUSTOMER MAY EXPERIENCE NOISE AND VIBRATION WHILE DRIVING. *TT *MJ
17717
Apr 2004
Power TrainREAR AXLE CHATTER, SHUDDER, BINDING SENSATION, OR VIBRATION DURING LOW SPEED TURNS. *TT
17729
Apr 2004
EquipmentMESSAGE CENTER DISPLAYS COMPUTING FUEL INSTEAD OF DISTANCE TO EMPTY. *TT
17736
Apr 2004
Power TrainREAR AXLE NOISE. *TT
17621
Mar 2004
TiresTIRE PRESSURE MONITORING SYSTEM (TPMS) LOW TIRE OR TIRE VERY LOW MESSAGE AND/OR THE TPMS LIGHT ON. *TT
17640
Mar 2004
Air BagsPOOR FIT BETWEEN DRIVER AIR BAG AND STEERING WHEEL. *TT
17641
Mar 2004
Power TrainREAR 3.55 AXLE NOISE. CERTIFIED REAR AXLE OR IMPROVED GEAR SET AVAILABLE. *TT
17544
Feb 2004
Engine And Engine CoolingGENERATOR NOISE IN COLD AMBIENT TEMPERATURES. *MJ
17555
Feb 2004
Power TrainCERTIFIED REAR AXLE AVAILABLE. *MJ
17558
Feb 2004
Electrical SystemINTERMITTENT AIR BAG WARNING LAMP ON, MEMORY SEAT, AND/OR ADJUSTABLE PEDAL CONCERNS. *MJ
17560
Feb 2004
Power TrainREAR AXLE NOISE. ALSO INCLUDES LINCOLN AVIATOR 2002. *MJ
17494
Jan 2004
Fuel SystemDISTANCE TO EMPTY NOT DISPLAYED. *TT
04181
Jan 2004
WheelsCLEAR COAT PEEL OFF THE WHEEL OR CRACKS THAT LOOK LIKE SPIDER WEBS UNDER THE CLEAR COAT - 16 INCH WHEELS. *TT
03256
Dec 2003
Engine And Engine CoolingENGINE-ROMEO BUILT 4.6L 2V-TICK NOISE FROM ENGINE-ENGINES BUILT BEFORE 9/17/2003. *MJ

Showing 60 of 119 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Walk the body slowly in daylight.Panel gaps, rust at the rockers and wheel arches, and cracked trim are this vehicle's structure complaints. Open and close the liftgate or trunk and look at the latch area.
  2. Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
  3. Find the roughest road nearby.Clunks over bumps, a droning hum that changes when the car leans, or a corner that sits low are this vehicle's suspension complaints. Wheel bearings and control arm bushings lead the parts list.
  4. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Mercury Mountaineer →