Engine
3.6L 6-cyl
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Years between the model year and the owner's reported failure date. Based on 215 of 216 complaints with a usable failure date.
Odometer when the failure occurred
Owner-reported mileage at failure, in 20,000-mile bands. Based on 170 of 216 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Stability control
54 complaint records
"THE STABILITY SYSTEM ENGAGED KEEPS COMING ON IN DASH. CAUSING IT TO PULL ONE WAY OR THE OTHER. THE VEHICLE WAS IN MOTION AT TIME ON HIGHWAY...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse stability control parts in the directory →
Electrical system
36 complaint records1 crash report
"IGNITION SWITCH PROBLEMS DESCRIBED IN 2014 RECALL, BUT VIN IS NOT LISTED IN THE RECALL. ENGINE SHUTS OFF WHILE DRIVING DOWN THE FREEWAY...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →
Engine & cooling
35 complaint records1 fire report
"WHILE LEANING INSIDE OF THE VEHICLE, THE EXHAUST PIPE BURNED THE OCCUPANT'S LEG. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB *TS..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA06001 opened Jan 2006 | closed Dec 2006 | Visibility | SUNROOF GLASS FAILURE ODI'S INVESTIGATION OF THE CADILLAC SRX GLASS ROOF DID NOT IDENTIFY ANY DEFECTIVE MANUFACTURING PROCESS, DESIGN, OR QUALITY CONTROL ISSUE WITH THE SRX GLASS ROOF SYSTEM.GM BELIEVES THAT THE MOST LIKELY CAUSE OF BREAKAGE IS STONE OR SHARP OBJECT IMPACT AGAINST... |
| PE05052 opened Sep 2005 | closed Jan 2006 | Visibility | SUN ROOF GLASS FAILURE OF THE 17 COMPLAINTS, THERE WERE 9 INJURY INCIDENTS RESULTING IN 19 INDIVIDUALS BEING INJURED.THE INJURIES CONSIST OF CUTS AND SCRAPES TO OCCUPANT'S FACE, ARM, HAND OR LEG.SOME INJURIES WERE THE DIRECT RESULT OF THE FALLING GLASS FRAGMENTS WHILE OTHER... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 14V394000 | Electrical System | This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. | Normally free |
| 08V527000 | Power Train | GM IS RECALLING 17,301 MY 2004 CADILLAC SRX VEHICLES EQUIPPED WITH AN AUTOMATIC TRANSMISSION. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH THE TRANSMISSION SHIFT LEVER CAN BE MOVED FROM THE "PARK" POSITION WITH THE... | Normally free |
| 05V046000 | Vehicle Speed Control | CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. | Normally free |
| 05V024000 | Air Bags | ON CERTAIN PASSENGER VEHICLES, AN INTERACTION BETWEEN THE SENSING AND DIAGNOSTIC MODULE AND VEHICLE'S ELECTRICAL SYSTEM MAY CAUSE THE DRIVER'S FRONTAL AIR BAG AND/OR ROOF-MOUNTED SIDE IMPACT AIR BAG TO DEPLOY WHEN THE... | Normally free |
| 04V273000 | Steering | ON CERTAIN PASSENGER VEHICLES INVOLVED IN THIS CAMPAIGN, THE LOWER CONTROL ARM BALL STUD NUT/WASHER ASSEMBLIES WITH WASHERS WERE MADE OF THE WRONG MATERIAL. | Normally free |
| 04V151000 | Service Brakes, Hydraulic | ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH ALL WHEEL DRIVE, THE ANTILOCK BRAKE SYSTEM (ABS) MAY IMPROPERLY TEMPORARILY ISOLATE THE DRIVER FROM THE FOUNDATION BRAKE SYSTEM FOR A MAXIMUM OF 1.25 SECONDS. | Normally free |
| 03V346000 | Seats | CERTAIN PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2014273 2014-07-02 | Electrical | 30,927 | On certain vehicles, there is a risk that some drivers may bump the ignition key with their knee and unintentionally move the key from out of the "run" position. |
| 2008373 2008-10-10 | Other | 693 | On certain vehicles equipped with an automatic transmission, the transmission shift lever can be moved from the PARK position with the ignition ON and without the operator depressing the brake pedal or in some cases with the ignition... |
| 2005034 2005-02-15 | Other | 1,611 | Certain vehicles do not comply with the requirements of CMVSS 124 - Accelerator Control Systems. The Electronic Throttle Control (ETC) accelerator pedal assembly may not return the engine to idle in three seconds or less at low ambient... |
| 2005015 2005-01-21 | Airbag | 3,290 | On certain CTS, CTS-V and SRX vehicles, an interaction between the Sensing and Diagnostic Module (SDM) and the vehicle electrical system may cause the driver's frontal airbag and/or roof rail airbag to deploy when the ignition key is... |
| 2004206 2004-06-07 | Suspension | 1,411 | Certain vehicles were produced with lower control arm ball stud nut/washer assemblies with washers made of the wrong steel material. The washers may fracture and become loose or fall away from the vehicle, reducing clamp load. |
Show 2 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2004118 2004-04-01 | Brakes | 542 | On certain vehicles equipped with All-Wheel Drive, the Antilock Brake System (ABS) may temporarily isolate the driver from the foundation brake system for a maximum of 1.25 seconds. |
| 2003228 2003-09-18 | Seats And Restraints | 201 | On certain vehicles, one or both front anchor tabs for the front seats may not be engaged in the floor pan reinforcement slots. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| PIP5601C Jul 2025 | Unknown Or Other | This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC. | |
| PIP4964F May 2025 | Unknown Or Other | This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. | |
| PIP5358D Feb 2025 | Unknown Or Other | This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. | |
| PIP4723J Oct 2024 | Electrical System | This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving... | |
| PIT5099H Sep 2024 | Unknown Or Other | This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| PIT3271P Sep 2024 | Unknown Or Other | This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. | |
| General Communication Aug 2024 | SERVICE CAMPAIGN | Electrical System | Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). |
| 24-NA-141 Jul 2024 | Power Train | GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. | |
| 16-NA-383 Jun 2024 | Engine | This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up. | |
| 18-NA-099 Jun 2024 | Unknown Or Other | This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim. | |
| 24-NA-098 Jun 2024 | Electrical System | This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information. | |
| 09-00-89-008G May 2024 | Unknown Or Other | This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process. | |
| 10-08-45-001H Mar 2024 | Electrical System | This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish. | |
| 16-NA-383 Mar 2024 | Engine And Engine Cooling | This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up. | |
| 22-NA-074 Feb 2024 | Engine And Engine Cooling | This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system. | |
| 18-NA-099 Jan 2024 | Equipment | This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim. | |
| 02-08-42-001J Jan 2024 | Exterior Lighting | This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage. | |
| PI1394B Jan 2024 | Power Train | This PI bulletin advises the technician on the proper way to install the pistons in an engine. | |
| PIP5601B Jan 2024 | Equipment | This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. | |
| 23-NA-219 Dec 2023 | Equipment | This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories. | |
| 03-00-91-001I Nov 2023 | Power Train | This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns. | |
| PIP4964E Oct 2023 | Electronic Stability Control | This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. | |
| 17-NA-170 Oct 2023 | Wheels | This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement. | |
| 10-00-89-006J Sep 2023 | Equipment | This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only). | |
| PIT5099G Sep 2023 | Visibility | This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. | |
| 07-08-49-020R Sep 2023 | Equipment | This informational bulletin provides information for the IPC odometer programming method quick reference guide. | |
| 23-NA-153 Sep 2023 | Engine And Engine Cooling | The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay. | |
| 18-NA-073 Aug 2023 | Engine And Engine Cooling | This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement. | |
| PIP5628G Aug 2023 | Engine | This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D | |
| PIP5358C Jul 2023 | Equipment | This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. | |
| 17-NA-170 Apr 2023 | Wheels | This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement. | |
| 19-NA-219 Apr 2023 | Engine And Engine Cooling | This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue. | |
| PIP5628F Apr 2023 | Engine And Engine Cooling | This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D | |
| 19-NA-219 Mar 2023 | Engine And Engine Cooling | This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue. | |
| 22-NA-009 Mar 2023 | Engine And Engine Cooling | This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters. | |
| 17-NA-073 Feb 2023 | Equipment | This warranty administration bulletin provides information regarding the field action courtesy transportation policy. | |
| 01-08-42-001O Feb 2023 | Exterior Lighting | This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines. | |
| PIP5628E Feb 2023 | Equipment | This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D | |
| 09-00-89-008F Dec 2022 | Equipment | This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process. | |
| PIP5540J Dec 2022 | Visibility | This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. | |
| 21-NA-124 Dec 2022 | Engine And Engine Cooling | This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set. | |
| PIT3271N Nov 2022 | Tires | This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. | |
| 22-NA-074 Nov 2022 | Engine And Engine Cooling | This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system. | |
| 22-NA-205 Oct 2022 | Electrical System | This service bulletin provides information on Module Harvesting. | |
| 10-00-89-006I Oct 2022 | Equipment | This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only). | |
| PIC5453D Sep 2022 | Unknown Or Other | This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. | |
| 22-NA-195 Sep 2022 | Equipment | This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada. | |
| 06-00-89-031H Sep 2022 | Engine And Engine Cooling | This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification. | |
| 22-NA-009 Sep 2022 | Engine And Engine Cooling | This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters. | |
| 22-NA-181 Sep 2022 | Power Train | This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission. | |
| PIP5640A Sep 2022 | Power Train | This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission. | |
| 20-NA-065 Aug 2022 | Engine And Engine Cooling | This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set. | |
| 22-NA-009 Jun 2022 | Engine And Engine Cooling | This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters. | |
| PIT5099F Jun 2022 | Visibility | This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. | |
| PIP5358B May 2022 | Structure | This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. | |
| 18-NA-099 May 2022 | Equipment | This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim. | |
| 12-00-89-003B May 2022 | Engine | This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only). | |
| 22-NA-074 Mar 2022 | Engine And Engine Cooling | This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system. | |
| 22-NA-009 Mar 2022 | Engine And Engine Cooling | This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters. | |
| PIT3271M Mar 2022 | Wheels | This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. |
Showing 60 of 579 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Check the stability and traction control lights on startup.A lit warning after the self-check, or a system that triggers on dry pavement, matches this vehicle's stability-control cluster.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Run the VIN against open recalls before you negotiate.This vehicle has 7 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Cadillac SRX →