Engine
3.5L 6-cyl
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Years between the model year and the owner's reported failure date. Based on 890 of 896 complaints with a usable failure date.
Odometer when the failure occurred
Owner-reported mileage at failure, in 20,000-mile bands. Based on 732 of 896 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Body & structure
328 complaint records1 fire report3 crash reports
"BOUGHT CAR IN FOR ROUTINE OIL CHANGE AND WAS INFORMED OF SEVERE RUST ON K FRAME ASSEMBLY AND THAT CAR WAS DANGEROUS TO DRIVE..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse body & structure parts in the directory →
Engine & cooling
260 complaint records13 fire reports4 crash reports
"INTERMITTENTLY WHILE TURNING CORNERS VEHICLE STALLED. VEHICLE HAD BEEN TO DEALER SIX TIMES, BUT PROBLEM RECURRED. *AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →
Suspension
126 complaint records1 crash report
"REAR GRINDS AND SMOKES. HEAVY VIBRATION THROUGH THE STEERING WHEEL THAT IS SO BAD THAT IT IS DIFFICULT TO HOLD THE STEERING WHEEL. *NM..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse suspension parts in the directory →
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA06010 opened Jun 2006 | closed Oct 2007 | Fuel System, Other | FUEL TANK PUNCTURES EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003... |
| RQ06002 opened Feb 2006 | closed Jun 2006 | Vehicle Speed Control | ENGINE STALLING ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER... |
| PE06009 opened Feb 2006 | closed Jun 2006 | Fuel System, Gasoline | FUEL TANK PUNCTURES ON FEBRUARY 22, 2006, ODI OPENED PE06-009 TO INVESTIGATE REPORTS THAT THE FUEL TANKS ON MODEL YEAR (MY) 2004 TO 2005 CHRYSLER PACIFICA VEHICLES MAY BE PUNCTURED BY CONTACT WITH ROAD DEBRIS.THE NUMBER OF REPORTS SUBMITTED BY CHRYSLER WAS SIGNIFICANTLY HIGHER... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 04V113000 | Power Train | ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A NGC-1 POWERTRAIN CONTROL MODULE, THE SOFTWARE PROTOCOLE USED TO TEST THE VEHICLE EXHAUST GAS RECIRCULATION (EGR) SYSTEM MAY LEAD TO ENGINE STALLING UNDER CERTAIN... | Normally free |
| 03V471000 | Fuel System, Gasoline | ON CERTAIN SPORT UTILITY VEHICLES, THE CHASSIS FUEL SUPPLY TUBE MAY HAVE BEEN INCORRECTLY MANUFACTURED. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2004086 2004-03-08 | Other | 2,236 | On certain vehicles built with the Next Generation Controller (NGC) version 1 Powertrain Control Module, the software protocol used to test the vehicle exhaust gas recirculation (EGR) system may lead to engine stalling during low speed,... |
| 2003271 2003-11-07 | Fuel System | 827 | On certain vehicles, the chassis fuel supply tube may have an improperly formed retention bead. Under certain engine and vehicle dynamic conditions the fuel line may separate, resulting in a fuel leak and an increased risk of a vehicle... |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| S2208000136 Jul 2022 | Electrical System | Security Module Lock Out After Entering the PIN to Unlock The Wireless Control Module (WCM) | |
| 9004275 Jul 2020 | Electrical System | KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. | |
| 23-015-20 Apr 2020 | Equipment | Disinfectant Solution Recommended for COVID-19 | |
| 08-049-20 Apr 2020 | Equipment | Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary. | |
| 31-006-19 Nov 2019 | Structure | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 31-003-19 Nov 2019 | Equipment | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. | |
| 31-005-19 Nov 2019 | Structure | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. | |
| 3100619 Nov 2019 | Equipment | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. | |
| 3100319 Nov 2019 | Structure | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. | |
| 3100519 Nov 2019 | Structure | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. | |
| 9003623 Nov 2016 | Equipment | Wiper If Mopar OE wipers are unavailable, the below alternatives can be offered instead. 05066964A$ = WBRW0011A$ 05066973A$ = WB000019A$ or WBF00019A$ 05096134A$ = WB000027A$ or WBF00028A$ 55154762A$ = WB000013A$ 68001330A$ = WB000019A$ or WBF00019A$ 05012611A$ = WB000021A$ or... | |
| 23027 Aug 2016 | Electrical System | Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. | |
| 23137 Aug 2016 | Equipment | Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for identifying suspect stock. | |
| 23104 Aug 2016 | Exterior Lighting | 05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. | |
| 20244 Aug 2016 | Equipment | CBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock and available for order. | |
| Volume 2, Issue Aug 2016 | Equipment | Warranty Operations Newsletter Updates from Warranty Operations | |
| 22892 Aug 2016 | Equipment | Return: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 55372082AA. | |
| 22867 Aug 2016 | Electrical System | Inspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB. | |
| 22958 Aug 2016 | Electrical System | 1NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifying suspect stock. | |
| 20616 Aug 2016 | Electrical System | P/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached. | |
| Volume 2, Issue Jun 2016 | Equipment | Warranty Operations Newsletter Updates from Warranty Operations | |
| 23-012-16 Mar 2016 | Structure | Magnesium Inner Liftgate Repair And Appearance Characteristics This bulletin involves discussing magnesium inner liftgate repair warnings and appearance characteristics. | |
| 2301216 Mar 2016 | Structure | Magnesium Inner Liftgate Repair And Appearance Characteristics | |
| R2118796A Feb 2016 | Engine And Engine Cooling | Valve Body. These may cause over drive cycling. | |
| 9003215 Feb 2015 | Equipment | Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application. | |
| 18-042-14 Jul 2014 | Electrical System | Generic Powertrain Control Module (PCM) Procedure This bulletin involves programming a generic PCM with software. | |
| 9001329 Feb 2014 | Parking Brake | Part Description: Seat Belt - Retaining Button Kits. Issue Description: Do not replace the entire seat belt if the seat belt web stop button is missing or damaged.~Belt Web Button:~ 1D1 - Light Graystone - 05093280AB Belt Web Button~1D5 - Medium Slate Gray - 05093280AB Belt Web... | |
| 9002519 Mar 2013 | Equipment | 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois,... | |
| 21-001-13 Jan 2013 | Electrical System | MIL Illumination - DTC P1776 Solenoid Switch Valve Latched in LR Position | |
| 13-001-12 Mar 2012 | Engine | CHRYSLER: THE CUSTOMER MAY EXPERIENCE A VEHICLE VIBRATION AND/OR SHAKE. THIS BULLETIN INVOLVES INSPECTING THE ENGINE CRADLE FOR PERFORATION AND IF NECESSARY REPLACE. *JS | |
| WB-D-10-34 Mar 2012 | Engine | CHRSYLER: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION REGARDING INSPECTION AND REPLACEMENT OF FRONT ENGINE CRADLE SHOWS EVIDENCE OF VIBRATION AND/OR SHAKING WHILE DRIVING DUE TO CORROSION OF FRONT ENGINE CRADLE. *PE | |
| 1802907 Apr 2007 | Power Train | GENERIC POWERTRAIN CONTROL MODULE (PCM) PROCEDURE. *KB | |
| 1400207 Apr 2007 | Fuel System | CLEANING PROCEDURE FOR THE MECHANICAL THROTTLE BODY. *KB | |
| 0900505 Sep 2006 | Engine And Engine Cooling | MULTIPLE CYLINDER MISFIRE OR ROUGH IDLE. *TT | |
| 0803006 Aug 2006 | Power Train | POWERTRAIN CONTROL MODULE INITIALIZATION. *KB | |
| 0803105 Mar 2006 | Seats | FLASH: FRONT HEATED SEATS DO NOT GET WARM ENOUGH. *TT | |
| 0803905 Mar 2006 | Electrical System | FRONT POWER AND/OR MEMORY SEAT INOPERATIVE. *TT | |
| 1800406 Mar 2006 | Engine And Engine Cooling | FLASH-NO START OR HARD START. *AK | |
| 1804005 Jan 2006 | Vehicle Speed Control | FLASH - NO START OR HARD START. *TT | |
| 1900805 Nov 2005 | Steering | REVISED POWER STEERING SYSTEM BLEEDING PROCEDURES. *SC | |
| 2101104 Oct 2005 | Power Train | POWER TRANSFER UNIT (PTU) CLICK/POP SOUND. *TT | |
| 2401305 Aug 2005 | Equipment | AIR CONDITIONING (A/C) COOLING COIL ODOR. *TT | |
| 2303205 Jun 2005 | Structure | FRONT DOOR GLASS SERVICE PROCEDURE REVISION. *TT | |
| 0200405 May 2005 | Suspension | CREAKING/SQUAWKING SOUND FROM FRONT STRUT AREA. *TT | |
| 2301405 Mar 2005 | Structure | DIP OR SAG IN THE CENTER OF THE INSTRUMENT PANEL (IP) *SC | |
| 0801505 Mar 2005 | Power Train | POWERTRAIN CONTROL MODULE INITIALIZATION. *SC | |
| 0200403 Feb 2005 | Suspension | MUFFLED RATTLE SOUND FROM FRONT SUSPENSION. 2004 VOYAGER INCLUDED. *TT | |
| 0801405 Feb 2005 | Electrical System | MOPAR ACCESSORY REMOTE STARTER INOPERATIVE DUE TO HOOD SWITCH. *TT | |
| 1900105 Jan 2005 | Steering | THE STEERING WHEEL TILT MECHANISM IS INOPERATIVE. *TT | |
| D39 Jan 2005 | Seats | CUSTOMER SATISFACTION NOTIFICATION D39. SEAT CONTROL MODULE AND DRIVER'S DOOR HANDLE. *TT | |
| 04028 Dec 2004 | Engine And Engine Cooling | ACCESSORY DRIVE BELT SQUEAKING/CHIRPING SOUND. RAPID RESPONSE TRANSMITTAL #04-028. *TT | |
| 0803804 Dec 2004 | Electrical System | INOPERATIVE DRIVER DOOR SWITCHES. *TT | |
| 1901004 Nov 2004 | Steering | POWER STEERING FLUID CONTAMINATION. *TT | |
| 2301703 Nov 2004 | Structure | FRONT SPLASH SHIELD TO FENDER RATTLE SOUND. *TT THIS BULLETIN SUPERSEDES BULLETIN 23-017-03, DATED 06/13/2003. *TT | |
| 1900804 Nov 2004 | Steering | IN AND OUT MOVEMENT IN STEERING COLUMN. *EH | |
| 0200704 Oct 2004 | Suspension | LOW SPEED RATTLE/CLUNK SOUND FROM FRONT SUSPENSION. *EH | |
| 10182004 Oct 2004 | Electrical System | P0508 AND P0509 DIAGNOSTIC TEST CALLOUT THE INCORRECT CIRCUIT IDS FOR IAC RETURN CIRCUIT AND IAC MOTOR CONTROL CIRCUIT. *EH | |
| 2100804 Oct 2004 | Electrical System | MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION -DIAGNOSTIC TROUBLE CODE (DTC) P1776 SOLENOID SWITCH VALVE LATCHED IN LR POSITION. *MJ THIS BULLETIN REPLACES 21-008-04 DATED JUNE 1, 2004. *TT | |
| 0900404A Sep 2004 | Engine And Engine Cooling | ACCESSORY DRIVE BELT SQUEAKING/CHIRPING SOUND. *TT *MJ THIS BULLETIN SUPERSEDES PREVIOUS BULLETIN DATED 05/25/04. *TT | |
| 2303504 Sep 2004 | Structure | WATER IN PASSENGER COMPARTMENT. *TT |
Showing 60 of 97 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Walk the body slowly in daylight.Panel gaps, rust at the rockers and wheel arches, and cracked trim are this vehicle's structure complaints. Open and close the liftgate or trunk and look at the latch area.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Find the roughest road nearby.Clunks over bumps, a droning hum that changes when the car leans, or a corner that sits low are this vehicle's suspension complaints. Wheel bearings and control arm bushings lead the parts list.
- Run the VIN against open recalls before you negotiate.This vehicle has 2 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Chrysler Pacifica →