2004 Dodge Grand Caravan

116 federal complaints (144 component records) · 1 recall campaigns on file · 1 federal investigation · 18 service bulletins · 2 Canadian recalls
See all 35 model years of the Dodge Grand Caravan →
Engine
2.4L 4-cyl
Fuel
Regular
Drive
FWD
EPA economy
17 city / 24 hwy
Federal complaints
116
Recall campaigns
1
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Fuel system
36
Engine & cooling
20
Brakes
19
Steering
14
Electrical system
13
Latches & locks
9
Air bags
5
Body & structure
4
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 14 complaints01 years old: 11 complaints2 years old: 7 complaints3 years old: 14 complaints4 years old: 8 complaints5 years old: 10 complaints56 years old: 10 complaints7 years old: 12 complaints8 years old: 9 complaints9 years old: 3 complaints10 years old: 7 complaints1011 years old: 5 complaints12 years old: 2 complaints13 years old: 1 complaints14 years old: 0 complaints15 years old: 1 complaints1516 years old: 0 complaints17 years old: 2 complaints18 years old: 0 complaints19 years old: 0 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 116 of 116 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 10 complaints020,000 - 40,000 miles: 12 complaints40,000 - 60,000 miles: 9 complaints40k60,000 - 80,000 miles: 11 complaints80,000 - 100,000 miles: 16 complaints80k100,000 - 120,000 miles: 13 complaints120,000 - 140,000 miles: 4 complaints120k140,000 - 160,000 miles: 4 complaints160,000 - 180,000 miles: 3 complaints160k180,000 - 200,000 miles: 3 complaints200,000+ miles: 5 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 90 of 116 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Fuel system

36 complaint records
"DT: THE CONSUMER STATED THE LOCATION OF THE FUEL TANK CAUSES IT TO BE SUSCEPTIBLE TO DAMAGE AND CAUSE LEAKING WHICH CAN LEAD TO A FIRE HAZARD. *JB..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse fuel system parts in the directory →

Engine & cooling

20 complaint records1 fire report
"AFTER GOING THROUGH WATER PUDDLES, THE CAR BECAME DIFFICULT TO STEER. THE WHEEL TURNED BUT AS IF THE ENGINE WAS OFF. THE CAR ALSO HESITATES AS IF THE ENGINE WILL STALL. *JS..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →

Brakes

19 complaint records2 crash reports
"DURING INSPECTION DEALERSHIP INFORMED THE CONSUMER THAT FRONT BRAKES WORE OUT PREMATURELY. THE BRAKES WERE REPLACED. *AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse brakes parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
DP14002
opened Sep 2014
closed Apr 2015Fuel System, GasolineEngine Stall After Refueling
This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform...

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
04V386000SteeringON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2019420
2019-08-21
Other5,327Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered.
2004276
2004-08-04
Steering150,116On certain minivans equipped with a 3.3L or 3.8L engine, the upper power steering cooler hose could split, causing a fluid leak. Power steering fluid leakage in the presence of an ignition source can result in an underhood fire.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
9004275
Jul 2020
Electrical SystemKEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms.
23-015-20
Apr 2020
EquipmentDisinfectant Solution Recommended for COVID-19
08-049-20
Apr 2020
EquipmentCharging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
31-006-19
Nov 2019
StructureRepair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
31-003-19
Nov 2019
EquipmentUse of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
Show 13 more bulletins
BulletinTypeComponentSummary
31-005-19
Nov 2019
EquipmentUse of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100619
Nov 2019
StructureRepair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100319
Nov 2019
StructureUse of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100519
Nov 2019
StructureUse of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
68332810
Sep 2016
Engine And Engine CoolingService - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan T-joints.~ 2.
R2118796A
Feb 2016
Engine And Engine CoolingValve Body. These may cause over drive cycling.
D-16-02
Jan 2016
Fuel System(X60) FUEL TANK/VAPOR CANISTER - 2004-2005-TOWN AND COUNTRY (RS) AND CARAVAN/GRAND CARAVAN (RS)
D-16-02 X60
Jan 2016
Fuel SystemExtended Warranty on the Fuel Tank/Vapor Cannister
D1602X60
Jan 2016
EquipmentExtended Warranty on the Fuel Tank/Vapor Cannister
9003215
Feb 2015
Engine And Engine CoolingPart Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application.
9002519
Mar 2013
Equipment82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois,...
21-001-13
Jan 2013
Electrical SystemMIL Illumination - DTC P1776 Solenoid Switch Valve Latched in LR Position
30
Nov 2003
Power TrainPOWERTRAIN CONTROL MODULE (PCM) ELECTRICAL CONNECTOR SEAL CUSTOMER SATISFACTION NOTIFICATION NO. C30. *TT

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Smell for fuel and watch the first restart when hot.Hard starting when warm, hesitation under load, or any fuel odor near the tank or engine bay match this vehicle's fuel-system cluster. Check the recall table for fuel pump campaigns.
  2. Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
  3. Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 1 recall campaign on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Dodge Grand Caravan →