Vehicles / Ford / Escape / 2004

2004 Ford Escape

499 federal complaints (715 component records) · 6 recall campaigns on file · 6 federal investigations · 47 service bulletins · 6 Canadian recalls
See all 27 model years of the Ford Escape →
Engine
2.0L 4-cyl
Fuel
Regular
Drive
FWD
EPA economy
20 city / 25 hwy
Federal complaints
499
Recall campaigns
6
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Suspension
154
Body & structure
139
Speed control
98
Engine & cooling
49
Air bags
45
Wheels
34
Electrical system
32
Brakes
30
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 27 complaints01 years old: 22 complaints2 years old: 18 complaints3 years old: 23 complaints4 years old: 18 complaints5 years old: 18 complaints56 years old: 19 complaints7 years old: 15 complaints8 years old: 35 complaints9 years old: 39 complaints10 years old: 94 complaints1011 years old: 66 complaints12 years old: 42 complaints13 years old: 25 complaints14 years old: 15 complaints15 years old: 5 complaints1516 years old: 4 complaints17 years old: 4 complaints18 years old: 3 complaints19 years old: 1 complaints20+ years old: 3 complaints20+
Years between the model year and the owner's reported failure date. Based on 496 of 499 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 26 complaints020,000 - 40,000 miles: 19 complaints40,000 - 60,000 miles: 33 complaints40k60,000 - 80,000 miles: 44 complaints80,000 - 100,000 miles: 63 complaints80k100,000 - 120,000 miles: 61 complaints120,000 - 140,000 miles: 60 complaints120k140,000 - 160,000 miles: 46 complaints160,000 - 180,000 miles: 28 complaints160k180,000 - 200,000 miles: 21 complaints200,000+ miles: 19 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 420 of 499 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Suspension

154 complaint records1 crash report
"RIGHT REAR WHEEL WELL IS TOTALLY RUSTED THROUGH, LEFT SIDE SLIGHTLY STARTED RUSTING, CAUSING SHOCKS TO BREAK FREE FROM FRAME..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse suspension parts in the directory →

Body & structure

139 complaint records2 fire reports6 crash reports
"THE RIGHT REAR WHEEL WELL THAT SUPPORTS THE SHOCK TOWER HAS COMPLETELY RUST OUT,THIS IS COMMON IN THE 2004-2006 ESCAPES. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse body & structure parts in the directory →

Speed control

98 complaint records4 fire reports23 crash reports
"WHILE BEING OPERATED ON AN EXPRESSWAY, THE ACCELERATOR PEDAL COULD NO LONGER BE CONTROLLED AND REMAINED IN AN OPEN AND HIGH SPEED POSITION. *PH (NAR) *CB..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse speed control parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
PE12019
opened Jul 2012
closed Feb 2013Vehicle Speed ControlStuck Throttle - led to recall 12V357000
In a letter dated July 25, 2012 Ford Motor Company (Ford) submitted a Defect Information Report (DIR), NHTSA Recall No.
DP12005
opened Jul 2012
closed Jul 2012Vehicle Speed ControlCruise Control Cable
On July 8, 2012, The Center for Auto Safety has petitioned NHTSA to open defect investigations on Model Year (MY) 2002 ?
AQ10001
opened Nov 2010
closed Dec 2015Unknown Or OtherFleet Vehicle Recall Completion Audit
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely...
EA10002
opened Jan 2010
closed Feb 2012Service Brakes, HydraulicEngine Compartment Fire - led to recall 12V016000
Ford and Mazda recalled model year (MY) 2001 through 2004 Ford Escape (07V-156) and Mazda Tribute (07V-157) vehicles due to non-crash fires or non-fire thermal events originating in the engine compartment at or near the ABS control module.Approximately...
RQ09002
opened Apr 2009
closed Jan 2010Service Brakes, HydraulicENGINE COMPARTMENT FIRE
IN LETTERS DATED MARCH 30, 2007, FORD MOTOR COMPANY (FORD) AND MAZDA NORTH AMERICAN OPERATIONS (MAZDA) NOTIFIED THE AGENCY THAT THEY WILL CONDUCT RECALLS 07V-156 AND 07V-157, RESPECTIVELY, TO REMEDY A SAFETY DEFECT THAT MAY RESULT IN FIRE IN A WIRING...
Show 1 more closed investigations
InvestigationStatusComponentSubject
DP09003
opened Apr 2009
closed Apr 2009Service Brakes, HydraulicENGINE COMPARTMENT FIRE
THE OFFICE OF DEFECTS INVESTIGATION (ODI) RECEIVED A DEFECT PETITION DATED MARCH 5, 2009 ALLEGING THAT THE PETITIONER NEVER RECEIVED THE RECALL REMEDY FOR 07V-156 AND THAT, AS A RESULT, THE PETITIONER'S MY2003 FORD ESCAPE CAUGHT FIRE AT THE ABS CONTROL...

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
15V606000Power TrainFord Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009.Normally free
14V165000StructureFord Motor Company (Ford) is recalling certain model year 2001-2004 Escape vehicles manufactured October 22, 1999, through January 23, 2004, originally sold, or currently registered in, Connecticut, Delaware, Illinois,...Normally free
12V353000Vehicle Speed ControlFord Motor Company is recalling certain model year 2001 through 2004 Escape vehicles equipped with 3.0L V6 engines and speed control manufactured from October 22, 1999, through January 23, 2004.Normally free
07V156000Service Brakes, HydraulicON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH ANTILOCK BRAKES (ABS), THE ABS MODULE CONNECTOR MAY HAVE MISSING OR DISLODGED WIRE SEALS.Normally free
04V602000Latches/Locks/LinkagesCERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE...Normally free
04V574000Vehicle Speed ControlON CERTAIN SPORT UTILITY VEHICLES BUILT WITH 3.0L V6 ENGINES, THE ACCELERATOR CABLE MAY PREVENT THE THROTTLE FROM RETURNING TO THE IDLE POSITION.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2015438
2015-09-29
Powertrain11A safety defect may exist in vehicles in which remanufactured automatic transmissions were installed as service replacement parts. The shift lever bolt may not have been torqued to the proper torque specification.
2014110
2014-04-02
Suspension36,694On certain vehicles registered and operated in areas where road salt is used on the roadways during winter months for extended time periods (Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island and Newfoundland-Labrador), the...
2012235
2012-07-25
Other44,653On certain vehicles equipped with a 3.0L V6 engine and speed control, inadequate clearance between the engine cover and the speed control cable connector could result in a stuck throttle when the accelerator pedal is fully or almost-fully...
2007107
2007-04-03
Brakes36,546On certain vehicles, the electrical wiring connector to the ABS module may have been manufactured incorrectly. Over time, contaminants can enter the ABS electrical connector interface and corrode the terminals.
2004441
2004-12-20
Other23,522Certain vehicles do not comply with the requirements of CMVSS 206 - Door Locks and Door Retention Components. The rear liftgate latching system does not meet the Technical Standards Document 206 Inertia Load requirement.
Show 1 more Canadian recalls
RecallSystemUnits (CA)Summary
2004426
2004-12-08
Engine38,034On certain vehicles equipped with 3.0L V6 engines, the accelerator cable's inner liner may, over time, migrate out of the conduit at the dash panel fitting during vehicle operation.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
SSM 46085
Sep 2016
Engine And Engine CoolingThe Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns.
16-0071
Apr 2016
Structure2001-2004 Escape vehicles Safety Recall 14S02 has been issued for vehicles that are operated in high corrosion areas for an extended period, where a corrosion-related separation of the forward attachment of the lower control arm (LCA) from the subframe may occur.
TSB160071
Apr 2016
SuspensionSafety recall 14S02 - Corrosion at forward attachment of lower control arm - requests for recall service action
TSB-14-0143
Aug 2014
SuspensionFORD: THE LOWER CONTROL ARM (LCA) FORWARD ATTACHMENT WILL SEPARATE FROM SUBFRAME, CAUSING DIMINISHING DIRECTIONAL CONTROL, DUE TO OPERATING IN HIGH CORROSION AREAS FOR EXTENDED PERIOD OF TIME. MODEL 2001-2004 ESCAPE. *PE
05252
Jan 2006
Trailer HitchesNEUTRAL TOW CAPABILITY -- SERVICE KIT REQUIREMENTS. *TT
Show 42 more bulletins
BulletinTypeComponentSummary
19016
Jan 2006
Engine And Engine CoolingREPLACE TIMING BELT IDLER PULLEY DURING 2.0L ZETEC ENGINE CYLINDER HEAD REPLACEMENT - SERVICE TIP. *TT
04208
Jan 2006
Engine And Engine CoolingCAMSHAFT TICK NOISE - 3.0L 4V ENGINE ONLY. *TT
0645
Jan 2006
Power TrainNEUTRAL TOW CAPABILITY - SERVICE KIT REQUIREMENTS. *TT
0693
Jan 2006
Electrical SystemPCM FAILURE - ELECTRICAL ACCESSORIES INTERMITTENT - INOPERATIVE. *TT
06116
Jan 2006
Engine And Engine CoolingPOSSIBLE ENGINE DAMAGE - INSTALL SPECIAL SERVICE TOOLS PRIOR TO REMOVING CRANKSHAFT PULLEY BOLT - SERVICE TIP. *TT
041601
Nov 2005
Engine And Engine CoolingWDS COP KIT DIAGNOSTIC TIP - COIL ON PLUG (COP) IGNITION SYSTEMS - ENGINE MISFIRE OR ROUGH RUNNING. *TT
04244
Oct 2005
Electrical SystemRESTRAINT SYSTEM - SAFETY BELT BUCKLE AND PRETENSIONER DIAGNOSTIC TROUBLE CODE (DTC) B1877 AND/OR B1881. *TT
042421
Jun 2005
Seat BeltsSAFETY BELT RETRACTION SPEED. *TT
05310
Feb 2005
Seat BeltsSAFETY BELT WEB STOP BUTTON SERVICE. *EH
052624
Jan 2005
WheelsVIBRATION DIAGNOSIS - TIRE/WHEEL RUNOUT. *TT
0471
Dec 2004
Electrical SystemWARNING INDICATORS-PARKING AID-REVERSE SENSING SYSTEM (RSS) AND FORWARD SENSING SYSTEM (FSS)-FALSE ACTIVATION OF WARNING TONE-SERVICE TIPS. *MJ UPDATE. *TT
042612
Dec 2004
Air BagsSIDE AIR BAG DIAGNOSTIC TROUBLE CODE (DTC) B1994 OR B1998. *TT
042513
Dec 2004
StructureSERVICEABILITY OF INSTRUMENT PANEL REGISTER VENTS. *TT
04191
Dec 2004
Seat BeltsSAFETY BELT BUCKLE AND PRETENSIONER DIAGNOSTIC TROUBLE CODE (DTC) B1877, B1881, B1885 OR B1886. *TT
04189
Dec 2004
VisibilityREAR WINDOW DEFROSTER GRID/INTEGRAL ANTENNA DIAGNOSIS AND REPAIR - TERMINAL TAB REPAIR. *TT
042107
Dec 2004
Power TrainGENERAL (PCM) POWER TRAIN CONTROL MODULE PROGRAMMING PROCEDURES. *TT
04232
Nov 2004
Power TrainWHEEL SPEED SENSOR REMOVAL TIP. *EH
04214
Nov 2004
SteeringSTEERING DRIFT/PULL - IMPROVED DIAGNOSTIC AND REPAIR PROCEDURE - SERVICE TIP. *TT
04217
Nov 2004
Power TrainGENERAL POWER TRAIN CONTROL MODULE (PCM) PROGRAMMING PROCEDURES. *TT
18280
Nov 2004
Air BagsAIR BAG WARNING LAMP ON . *EH
18281
Nov 2004
Exterior LightingCONDENSATION INSIDE THE FOGLAMPS. *EH
18284
Nov 2004
Air BagsHIGH AIRFLOW FROM DEFROSTER VENTS WHEN IN FLOOR OR FLOOR DEFROST MODES. *EH
032011
Oct 2004
Electrical SystemAIRBAG LAMP ILLUMINATED AND DIAGNOSTIC TROUBLE CODES (DTCS) B1877 (DRIVER PRETENSIONER CIRCUIT OPEN) OR B1881 (PASSENGER PRETENSIONER CIRCUIT OPEN). *TT THIS BULLETIN SUPERSEDES TSB 03-20-11 DATED 2003. *TT
18217
Oct 2004
Fuel SystemMULTIPLE VEHICLES - FUEL LEVEL INDICATION CONCERNS - SERVICE TIP. VARIOUS MODELS INCLUDING 2005 SUPER DUTY F-SERIES, EXCURSION, EXPEDITION, EXPLORER, MOUNTAINEER AND AVIATOR. *TT
04174
Sep 2004
Electrical SystemMALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED - SYSTEM LEAN DIAGNOSTIC TROUBLE CODES (DTC'S) - SERVICE TIPS. VARIOUS MODELS INCLUDING 2004 F-SERIES. *TT
18173
Sep 2004
Power TrainA FINAL DRIVE WHINE AT 25-45 MPH (40-72 KM/H). *TT
031404
Aug 2004
Engine And Engine CoolingENGINE MISFIRE OR RUNNING - COIL ON PLUG (COP) IGNITION SYSTEMS - WDS COP KIT DIAGNOSTIC TIPS. TO INCLUDE VARIOUS 2005 MODELS. * AR THIS ARTICLE 04161 SUPERSEDES TSB 03-14-04.
041514
Aug 2004
VisibilityREAR WINDOW DEFROSTER GRID/INTEGRAL ANTENNA DIAGNOSIS AND REPAIR - TERMINAL TAB REPAIR. *TT
031501
Jul 2004
VisibilityINOPERATIVE ELECTRIC REAR WINDOW DEFROSTER (HEATED BACKLITE) GRID LINES, INTEGRAL ANTENNA CONCERNS. *TT
17657
Mar 2004
Power TrainCLUTCH CHATTER WHEN COLD. *TT
17532
Feb 2004
SteeringLOW PRESSURE POWER STEERING LINE LEAK AFTER COLD SOAK IN TEMPERATURES OF -23C (-10) OR LOWER. *MJ
17457
Jan 2004
Service BrakesEXCESSIVE FRONT ROTOR WEAR AND/OR BRAKE DUST. *TT
17482
Jan 2004
Power TrainHARSH SHIFTS AND ENGAGEMENTS WITH ONLY DIAGNOSTIC TROUBLE CODE (DTC) P1502. *TT
04141
Jan 2004
Power TrainTRANSMISSION CONTROL INDICATOR LAMP (TCIL) ON WITH DIAGNOSTIC TROUBLE CODE P1783 AND/OR P0733 COLD CLIMATE SHIFT/ENGAGEMENT CONCERNS WITH A CD4E TRANSAXLE. *TT
03L17
Dec 2003
Engine And Engine CoolingDEMONSTRATION/DELIVERY HOLD - SPECIAL FIELD ACTION 03L17. REVISED SMOG EMISSIONS INFORMATION. *TT
17316
Nov 2003
Fuel SystemFUEL SIGNAL TO INSTRUMENT CLUSTER SERVICE TIP. *TT
17343
Nov 2003
Seat BeltsFRONT SAFETY BELT SLOW TO RETRACT AND/OR MISSING WEB STOP BUTTON. *TT
17366
Nov 2003
Power TrainFINAL DRIVE WHINE MOST NOTICEABLE AT 25-45 MPH DURING LIGHT ACCELERATION OR DECELERATION. *TT
03181
Sep 2003
Electrical SystemREMOTE KEYLESS ENTRY (RKE) - SERVICE TIPS. *TT
031513
Aug 2003
SteeringTIE ROD END INSPECTION PROCEDURE. *TT
03144
Jul 2003
Engine And Engine CoolingENGINE MISFIRE OR ROUGH RUNNING CONDITION WITH COIL ON PLUG (COP) IGNITION SYSTEMS MAY BE MORE ACCURATELY DIAGNOSED USING THE OPTIONAL WORLDWIDE DIAGNOSTIC SYSTEM (WDS) COIL ON PLUG (COP) KIT. 2003 SUPER DUTY F SERIES INCLUDED. *TT
16964
Jul 2003
Service BrakesEXCESSIVE BRAKE PAD/LINING DUST AND WEAR. *TT

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Find the roughest road nearby.Clunks over bumps, a droning hum that changes when the car leans, or a corner that sits low are this vehicle's suspension complaints. Wheel bearings and control arm bushings lead the parts list.
  2. Walk the body slowly in daylight.Panel gaps, rust at the rockers and wheel arches, and cracked trim are this vehicle's structure complaints. Open and close the liftgate or trunk and look at the latch area.
  3. Test the throttle response and the cruise control on an open road.A surge, a hang in engine speed after lifting off, or cruise that will not set or cancel cleanly are the speed-control complaints on this vehicle.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 6 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Ford Escape →