Vehicles / Ford / Focus / 2004

2004 Ford Focus

387 federal complaints (499 component records) · 1 recall campaigns on file · 1 federal investigation · 60 service bulletins · 1 Canadian recall
See all 20 model years of the Ford Focus →
Engine
2.0L 4-cyl
Fuel
Premium, Regular
Drive
FWD
EPA economy
23 city / 30 hwy
Federal complaints
387
Recall campaigns
1
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Electrical system
184
Brakes
47
Engine & cooling
35
Steering
29
Latches & locks
29
Air bags
24
Power train
21
Suspension
19
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 67 complaints01 years old: 42 complaints2 years old: 39 complaints3 years old: 46 complaints4 years old: 45 complaints5 years old: 40 complaints56 years old: 25 complaints7 years old: 17 complaints8 years old: 7 complaints9 years old: 8 complaints10 years old: 10 complaints1011 years old: 9 complaints12 years old: 10 complaints13 years old: 7 complaints14 years old: 3 complaints15 years old: 5 complaints1516 years old: 1 complaints17 years old: 1 complaints18 years old: 1 complaints19 years old: 1 complaints20+ years old: 1 complaints20+
Years between the model year and the owner's reported failure date. Based on 385 of 387 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 47 complaints020,000 - 40,000 miles: 47 complaints40,000 - 60,000 miles: 58 complaints40k60,000 - 80,000 miles: 45 complaints80,000 - 100,000 miles: 40 complaints80k100,000 - 120,000 miles: 16 complaints120,000 - 140,000 miles: 11 complaints120k140,000 - 160,000 miles: 9 complaints160,000 - 180,000 miles: 5 complaints160k180,000 - 200,000 miles: 3 complaints200,000+ miles: 4 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 285 of 387 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Electrical system

184 complaint records6 fire reports1 crash report
"MY HIGH BEAM IS ALWAYS ON. MY LOW BEAM AND FOG LIGHT DO NOT WORK. THE LOW BEAM AND FOG LIGHT ARE INDEPENDENT SWITCH. *JB..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →

Brakes

47 complaint records1 fire report11 crash reports
"WHEN BRAKING AT ANY SPEED CONSUMER HEARD A SQUEAKING NOISE COMING FROM BRAKE ROTORS/PADS. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse brakes parts in the directory →

Engine & cooling

35 complaint records2 fire reports
"WHILE DRIVING THE ENGINE LIGHT ILLUMINATED. THEN, VEHICLE STALLED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
AQ10001
opened Nov 2010
closed Dec 2015Unknown Or OtherFleet Vehicle Recall Completion Audit
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely...

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
05V030000Latches/Locks/LinkagesCERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW...Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2005025
2005-02-14
Other152,181Certain four door (sedan and wagon) and five door vehicles originally sold or currently registered in the provinces of Newfoundland and Labrador, Prince Edward Island, Nova Scotia, New Brunswick, Quebec, and Ontario may have faulty rear...

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
SSM 46085
Sep 2016
Engine And Engine CoolingThe Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns.
16-0067
Apr 2016
Latches/Locks/LinkagesFor 2000-2005 Focus vehicles built on or before 1/26/2005 Safety Recall 05S27 has been issued for vehicles that are operated in high corrosion areas for an extended period, where the rear door latches may experience corrosion in the pawl pivot area preventing proper engagement...
TSB-14-0162
Sep 2014
StructureFORD: REAR DOOR LATCHES ARE EXPERIENCING CORROSION IN PAWL PIVOT AREA THAT PREVENT PROPER ENGAGEMENT OF PAWL INTO CATCH, WHEN OPERATED IN AREAS CAUSING HIGH CORROSION. MODEL 2000-05 FOCUS. *PE
TSB-14-0163
Sep 2014
SuspensionFORD: DUE TO HIGH CORROSION AREAS, WHERE VEHICLES ARE OPERATED FOR EXTENDED PERIODS, LOWER CONTROL ARM (LCA) CAN SEPARATE FROM FORWARD ATTACHMENT OF SUBFRAME. MODEL 2001-04 ESCAPE. *PE
TSB-14-0148
Aug 2014
Latches/Locks/LinkagesFORD: ON SOME VEHICLES, OPERATING FOR AN EXTENDED TIME IN HIGH CORROSION AREA, A SAFETY RECALL 05S27 WAS ISSUED, WHERE REAR DOOR LATCHES EXPERIENCE CORROSION IN PAWL PIVOT AREA PREVENTING PROPER ENGAGEMENT OF PAWL INTO CATCH. MODEL 2000-05 FOCUS. *PE
Show 55 more bulletins
BulletinTypeComponentSummary
05252
Jan 2006
Trailer HitchesNEUTRAL TOW CAPABILITY -- SERVICE KIT REQUIREMENTS. *TT
19009
Jan 2006
Electrical SystemDTC P0316, P0300, P0301, P0302, P0303 AND/OR P0304 - SERVICE TIP. *TT
19016
Jan 2006
Engine And Engine CoolingREPLACE TIMING BELT IDLER PULLEY DURING 2.0L ZETEC ENGINE CYLINDER HEAD REPLACEMENT - SERVICE TIP. *TT
19026
Jan 2006
Engine And Engine CoolingMIRFIRE DIAGNOSTIC TROUBLE CODES P0316, P0300, P0301, P0302, P0303, OR P0304 - SERVICE TIP. *TT
0627
Jan 2006
Engine And Engine CoolingMANIFOLD OR CATALYTIC CONVERTER HEAT SHIELDS LOOSE/MISSING. *TT
0645
Jan 2006
Power TrainNEUTRAL TOW CAPABILITY - SERVICE KIT REQUIREMENTS. *TT
06116
Jan 2006
Engine And Engine CoolingPOSSIBLE ENGINE DAMAGE - INSTALL SPECIAL SERVICE TOOLS PRIOR TO REMOVING CRANKSHAFT PULLEY BOLT - SERVICE TIP. *TT
0581
Jun 2005
Power TrainDIFFICULT OR UNABLE TO SHIFT INTO 5TH GEAR. *TT
05105
Jun 2005
Service BrakesREAR BRAKE SQUEAL. *TT
18581
Apr 2005
Electrical SystemERRATIC INSTRUMENT CLUSTER GAUGES AND/OR WARNING INDICATORS - SERVICE TIP. *TT
18463
Mar 2005
Power TrainVENT LEAK. *EH
18477
Mar 2005
Power TrainHARSH TRANSMISSION ENGAGEMENT AND OR DTC P0705. *EH
05310
Feb 2005
Seat BeltsSAFETY BELT WEB STOP BUTTON SERVICE. *EH
18425
Feb 2005
Engine And Engine CoolingNO CRANK ON START CHARGING SYSTEM WARNING INDICATOR ON DRIVEABILITY CONCERNS AND OR MALFUNCTION INDICATOR LAMP ON. *EH
18411
Feb 2005
Electrical SystemMALFUNCTION INDICATOR LAMP ON WITH DIAGNOSTIC TROUBLE CODE P0133, P1131 OR P2195. *TT
18413
Feb 2005
Electrical SystemUNABLE TO REMOVE IGNITION KEY - SERVICE TIP. *TT
TSB160067
Jan 2005
Latches/Locks/LinkagesSafety recall 05S27 - Rear door latch corrosion - requests for recall service action - built on or before 01/26/2005
18379
Jan 2005
Electrical SystemBRAKE AND ANTI-LOCK BRAKE SYSTEM LIGHTS ON AFTER HEC (HYBRID ELECTRONIC CLUSTER) REPLACEMENT. *TT
05256
Jan 2005
Power TrainMTX-75 PREMATURE CLUTCH FAILURE. *TT
04189
Dec 2004
VisibilityREAR WINDOW DEFROSTER GRID/INTEGRAL ANTENNA DIAGNOSIS AND REPAIR - TERMINAL TAB REPAIR. *TT
042410
Dec 2004
Engine And Engine CoolingENGINE VIBRATION AT IDLE. *TT
042107
Dec 2004
Power TrainGENERAL (PCM) POWER TRAIN CONTROL MODULE PROGRAMMING PROCEDURES. *TT
18321
Dec 2004
Power TrainHARSH TRANSMISSION ENGAGEMENT AND OR DTC P0705. *EH
04215
Nov 2004
Power TrainDIFFICULTY CHANGING GEARS - UNABLE TO ENGAGE GEARS. *TT
042113
Nov 2004
Engine And Engine CoolingSTALL AFTER COLD START IN EXTREME LOW AMBIENT TEMPERATURE. *EH
042119
Nov 2004
Power TrainTRANSAXLE NOISE AT IDLE IN NEUTRAL WITH CLUTCH PEDAL RELEASED PREMATURE CLUTCH. *EH
18273
Nov 2004
EquipmentA/C CONDENASTION LEAK. *EH
04174
Sep 2004
Electrical SystemMALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED - SYSTEM LEAN DIAGNOSTIC TROUBLE CODES (DTC'S) - SERVICE TIPS. VARIOUS MODELS INCLUDING 2004 F-SERIES. *TT
031404
Aug 2004
Engine And Engine CoolingENGINE MISFIRE OR RUNNING - COIL ON PLUG (COP) IGNITION SYSTEMS - WDS COP KIT DIAGNOSTIC TIPS. TO INCLUDE VARIOUS 2005 MODELS. * AR THIS ARTICLE 04161 SUPERSEDES TSB 03-14-04.
04152
Aug 2004
VisibilityLOSS OF INTERMITTENT WIPER OR WIPER PARK FUNCTION. *TT
041514
Aug 2004
VisibilityREAR WINDOW DEFROSTER GRID/INTEGRAL ANTENNA DIAGNOSIS AND REPAIR - TERMINAL TAB REPAIR. *TT
04B16
Aug 2004
SeatsUPDATE SUPPLEMENT ANNOUNCEMENT - CUSTOMER SATISFACTION PROGRAM 04B16. THE FRONT SEAT HEATER ELEMENT PADS ARE NOT ADEQUATELY BONDED TO THE FOAM CUSHIONS. THIS MAY RESULT IN SHIFTING OR FOLDING UP OVERTIME, RESULTING IN UNEVEN HEATING OF THE SEAT SURFACES. ATTACHMENTS I-III.
031501
Jul 2004
VisibilityINOPERATIVE ELECTRIC REAR WINDOW DEFROSTER (HEATED BACKLITE) GRID LINES, INTEGRAL ANTENNA CONCERNS. *TT
17918
Jul 2004
Vehicle Speed ControlINOPERATIVE SPEED CONTROL SYSTEM. *TT
17920
Jul 2004
SuspensionFRONT WHEEL BEARING REPLACEMENT PROCEDURE. SERVICE TIP. *TT
0481
Jun 2004
Power TrainCLUNKING OR RATTLE NOISE IN THE TRANSAXLE, MAINLY AT IDLE IN NEUTRAL, WITH CLUTCH PEDAL RELEASED. *TT
17842
Jun 2004
Power Train2ND OR 4TH GEAR MISSED WHEN SHIFTING AND/OR INTERMITTENT NEUTRALING WHEN SHIFTING INTO 4TH GEAR. *TT
17256
May 2004
Power TrainPREMATURE CLUTCH WEAR. *TT
17778
May 2004
Engine And Engine CoolingLOSS OF POWER, HESITATION AND/OR MISFIRE AFTER COLD START. *TT
17800
May 2004
Electrical SystemINTERMITTENT NO CRANK CONDITION. THERE MAY ALSO BE NO POWERTRAIN CONTROL MODULE COMMUNICATION AND/OR THE ODOMETER MAY DISPLAY ALL DASHES. *TT
17804
May 2004
Power TrainGRINDING WHEN SHIFTING INTO THIRD GEAR. *TT
17697
Apr 2004
Power TrainGEAR RATTLE OR GEAR ROLLOVER NOISE FROM THE TRANSAXLE AT IDLE, IN NEUTRAL, WITH THE CLUTCH PEDAL UP (ENGAGED). *TT
17591
Mar 2004
SuspensionDIAGONAL WEAR OR CUPPING ON THE REAR TIRES. *TT
17593
Mar 2004
Engine And Engine CoolingMALFUNCTION INDICATOR LAMP ON WITH DIAGNOSTIC TROUBLE CODE (DTC) P2195 AND/OR STALL AT IDLE AFTER A COLD START. *TT
17652
Mar 2004
Power Train2ND OR 4TH GEAR MISSED WHEN SHIFTING AND/OR INTERMITTENT NEUTRALING WHEN SHIFTING INTO 4TH GEAR. *TT
17536
Feb 2004
Engine And Engine CoolingBELT SQUEAL. *MJ
17572
Feb 2004
Latches/Locks/LinkagesDELAYED DISABLING OF THE REAR LIFTGATE EXTERNAL OPENING SWITCH AFTER LOCKING THE DOORS - SERVICE TIPS. *TT
03202
Jan 2004
SuspensionFRONT END CREAKING, CRUNCHING, GRINDING AND/OR RATTLING NOISE FROM THE FRONT SUSPENSION WHILE DRIVING AT SLOW SPEEDS AND/OR WHILE TURNING. *TT *MJ
17505
Jan 2004
Engine And Engine CoolingRUNS ROUGH AND/OR MALFUNCTION INDICATOR LAMP (MIL) ON CONDITION WITH DIAGNOSTIC TROUBLE CODES (DTCS) P402 AND/OR P0403 (EGR FLOW EXCESSIVE DETECTED/EGR CONTROL CIRCUIT) IN WET WEATHER OR IN A CAR WASH. *TT
17507
Jan 2004
Power TrainCLUNKING FOR RATTLING NOISE IN THE TRANSMISSION. *TT
17512
Jan 2004
Electrical SystemAN INTERMITTENT MALFUNCTION INDICATOR LAMP (MIL) ON WITH DIAGNOSTIC TROUBLE CODE (DTC) P0462 (FUEL LEVEL SENSOR A CIRCUIT LOW) OR P2067 (FUEL LEVEL SENSOR B CIRCUIT LOW) CAUSED BY AN IMPROPERLY INSTALLED REMOTE START SYSTEM. *TT
17341
Nov 2003
Electrical SystemDIAGNOSTIC TROUBLE CODE (DTC) B1310 (POWER DOOR UNLOCK CIRCUIT FAILURE) IN THE GEM MODULE. *TT
17282
Oct 2003
Electrical SystemHARSH TRANSMISSION ENGAGEMENT WITH POSSIBLE MALFUNCTION INDICATOR LAMP (MIL) ON AND DIAGNOSTIC TROUBLE CODE (DTC) P0705 (TR CIRCUIT FAILURE). *TT
17302
Oct 2003
Service BrakesVEHICLES NOT EQUIPPED WITH ANTI-LOCK BRAKE SYSTEM (ABS) MAY HAVE THE RED BRAKE LIGHT AND AMBER ABS LIGHT ON AFTER HYBRID ELECTRONC CLUSTER (HEC - INSTRUMENT CLUSTER) REPLACEMENT. *TT
06166
Engine And Engine CoolingPOSSIBLE ENGINE DAMAGE - INSTALL SPECIAL SERVICE TOOLS PRIOR TO REMOVING CRANKSHAFT PULLEY BOLT. *KB

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
  2. Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
  3. Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 1 recall campaign on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Ford Focus →