Vehicles / Jeep / Liberty / 2004

2004 Jeep Liberty

1,101 federal complaints (1,441 component records) · 7 recall campaigns on file · 5 federal investigations · 59 service bulletins · 5 Canadian recalls
See all 13 model years of the Jeep Liberty →
Engine
2.4L 4-cyl
Fuel
Regular
Drive
RWD
EPA economy
17 city / 22 hwy
Federal complaints
1,101
Recall campaigns
7
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Suspension
472
Fuel system
187
Body & structure
128
Glass & wipers
121
Electrical system
83
Engine & cooling
60
Power train
55
Steering
54
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 53 complaints01 years old: 33 complaints2 years old: 186 complaints3 years old: 120 complaints4 years old: 28 complaints5 years old: 40 complaints56 years old: 52 complaints7 years old: 64 complaints8 years old: 59 complaints9 years old: 107 complaints10 years old: 144 complaints1011 years old: 55 complaints12 years old: 32 complaints13 years old: 23 complaints14 years old: 31 complaints15 years old: 24 complaints1516 years old: 16 complaints17 years old: 6 complaints18 years old: 4 complaints19 years old: 3 complaints20+ years old: 8 complaints20+
Years between the model year and the owner's reported failure date. Based on 1,088 of 1,101 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 77 complaints020,000 - 40,000 miles: 118 complaints40,000 - 60,000 miles: 133 complaints40k60,000 - 80,000 miles: 94 complaints80,000 - 100,000 miles: 87 complaints80k100,000 - 120,000 miles: 61 complaints120,000 - 140,000 miles: 64 complaints120k140,000 - 160,000 miles: 47 complaints160,000 - 180,000 miles: 27 complaints160k180,000 - 200,000 miles: 13 complaints200,000+ miles: 14 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 735 of 1,101 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Suspension

472 complaint records3 fire reports25 crash reports
"THE REAR TRAIL ARM RUSTED THROUGH AND FRACTURED MAKING THE JEEP NEARLY IMPOSSIBLE TO CONTROL. I HAD TO CALL A TOW TRUCK...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse suspension parts in the directory →

Fuel system

187 complaint records10 fire reports7 crash reports
"THIS VEHICLE HAS BEEN UNDER RECALL FOR A SAFETY ISSUE FOR ALMOST A YEAR NOW, AND CHRYSLER STILL WON'T SUPPLY THE PARTS. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse fuel system parts in the directory →

Body & structure

128 complaint records2 fire reports5 crash reports
"2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO GAS TANK RECALL NOTICE. *SMD THE CONSUMER ALSO STATED, THE TRANSMISSION DID NOT SHIFT PROPERLY...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse body & structure parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
EA12005
opened Jun 2012
closed Nov 2014Fuel System, GasolineCrash Related Fuel Tank Fires - led to recall 13V252000
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak...
EA11013
opened Sep 2011
closed Mar 2012SuspensionRear Suspension Control Arm Failure - led to recall 12V085000
In a letter dated March 2, 2012 Chrysler Group LLC (Chrysler) submitted a Defect Information Report (NHTSA recall No. 12V-085) to the NHTSA identifying a safety defect regarding rear suspension lower control arm corrosion in approximately 210,000 model year...
PE11013
opened Apr 2011
closed Sep 2011SuspensionRear Suspension Control Arm Failure
During Preliminary Evaluation (PE11-013), the Office of Defects Investigation (ODI) conducted an analysis of consumer field data from its Vehicle Owner Questionnaire (VOQ) database and from complaint data submitted to ODI by Chrysler.
EA06008
opened May 2006
closed Aug 2006SuspensionFRONT SUSPENSION BALL JOINT SEPARATION - led to recall 06V288000
ON JANUARY 6, 2006, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION TO INVESTIGATE ALLEGED FRONT SUSPENSION LOWER BALL JOINT SEPARATIONIN CERTAIN MODEL YEAR (MY) 2004 JEEP LIBERTY VEHICLES.ODI SENT A LETTER TO THE MANUFACTURER ON...
PE06004
opened Jan 2006
closed May 2006SuspensionFRONT SUSPENSION BALL JOINT SEPARATION
ON JANUARY 6, 2006, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION TO INVESTIGATE ALLEGED FRONT SUSPENSION LOWER BALL JOINT SEPARATION WHILE DRIVING IN CERTAIN MODEL YEAR (MY) 2004 JEEP LIBERTY VEHICLES.ODI SENT A LETTER TO THE...

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
18V278000SuspensionChrysler (FCA US LLC) is recalling certain 2004-2007 Jeep Liberty vehicles. The rear suspension lower control arms can fracture due to excessive corrosion, causing a loss of vehicle control.Normally free
13V252000StructureChrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles.Normally free
12V085000SuspensionIN JUNE 2012, CHRYSLER EXPANDED THIS RECALL TO INCLUDE MODEL YEAR 2006 AND 2007 JEEP LIBERTY VEHICLES, REPRESENTING AN ADDITIONAL 137,176 VEHICLES. THIS RECALL NOW CONCERNS CERTAIN MY 2004-2007 JEEP LIBERTY VEHICLES.Normally free
06V288000SuspensionON CERTAIN TRUCKS, THE CONSTANT TENSION FRONT LOWER BALL JOINTS MAY EXPERIENCE CONTAMINATION. IF THE VEHICLE IS OPERATED FOR AN EXTENDED PERIOD WITH THIS CONDITION, THE BALL JOINT MAY EVENTUALLY EXPERIENCE WEAR AND...Normally free
04V337000Engine And Engine CoolingON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES ONLY, TWO VALVE COVER STUDS MAY INTERFERE WITH THE FUEL INJECTOR AND ALTERNATOR WIRING HARNESSES.Normally free
04V111000Latches/Locks/LinkagesON SOME SPORT UTILITY VEHICLES, CERTAIN REMOTE KEYLESS ENTRY (RKE) INPUT MAY CAUSE THE BODY CONTROL MODULE (BCM) SOFTWARE TO ACTUATE THE DOOR LOCK MOTORS CONTINUOUSLY.Normally free
04V048000EquipmentON CERTAIN SPORT UTILITY VEHICLES, DUE TO A RECENT SOFTWARE PROGRAMMING ERROR, THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION WAS INADVERTENTLY OMITTED FROM THE VEHICLE CERTIFICATION LABEL.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2013220
2013-06-26
Structure167,318Chrysler Canada has determined that an opportunity to incrementally improve performance in certain types of low-speed impacts may exist in certain vehicles.
2012089
2012-03-06
Suspension45,798On certain vehicles, excessive corrosion could cause a rear suspension lower control arm to fracture and fail. This could result in a loss of vehicle control and a crash causing property damage and/or personal injury.
2006190
2006-08-02
Steering65,809On certain vehicles, the front lower ball joints may become contaminated. With continued operation, the contamination can lead to corrosion, accelerated wear, and possibly separation from the steering knuckle, causing a loss of vehicle...
2004228
2004-07-07
Electrical57On certain vehicles, two valve cover studs may interfere with the fuel injector and alternator wiring harnesses. Chafing of the fuel injector wiring harness may lead to engine stalling.
2004089
2004-03-09
Other60On certain vehicles, the Remote Keyless Entry (RKE) input sequence may cause the Body Control Module (BCM) software to actuate the power door lock motors continuously. This can cause the lock motor bearings to overheat and seize.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
S2208000136
Jul 2022
Electrical SystemSecurity Module Lock Out After Entering the PIN to Unlock The Wireless Control Module (WCM)
9001784
Feb 2021
EquipmentMechanical rocker arm, intake, 1.7 ratio.
9004275
Jul 2020
Electrical SystemKEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms.
23-015-20
Apr 2020
EquipmentDisinfectant Solution Recommended for COVID-19
08-049-20
Apr 2020
EquipmentCharging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
Show 54 more bulletins
BulletinTypeComponentSummary
DOR-J8B5R-06
Mar 2020
EquipmentThis SKU is a Ball Joint. The customer communication requested return of unsold inventory to inspect the cup material. Plastic cup material has the potential to have a shorter service life than the metal.
DOR-K3F3K-06
Mar 2020
EquipmentThis SKU is a Ball Joint. The customer communication requested return of unsold inventory to inspect the cup material. Plastic cup material has the potential to have a shorter service life than the metal.
31-006-19
Nov 2019
StructureRepair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
31-003-19
Nov 2019
EquipmentUse of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
31-005-19
Nov 2019
EquipmentUse of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100619
Nov 2019
StructureRepair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100319
Nov 2019
StructureUse of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100519
Nov 2019
StructureUse of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
R2118796A
Feb 2016
Engine And Engine CoolingValve Body. These may cause over drive cycling.
9003215
Feb 2015
Engine And Engine CoolingPart Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application.
13-002-14
Dec 2014
Trailer HitchesJEEP GRAND CHEROKEE 1993-1998, JEEP LIBERTY 2002-2007. SERVICE BULLETIN REGARDING THE VEHICLES WITH N45 OR N46 TRAILER HITCH ASSEMBLY. THE NEW TRAILER HITCH ASSEMBLY HAS BEEN INSTALLED. *LJ
1300214
Dec 2014
Trailer HitchesTowing Capacity For Vehicles Modified With N45 Or N46 Trailer-Hitch Assembly This bulletin specifies the approved tow rating for vehicles not equipped with trailer tow package that have received a trailer-hitch assembly as a result of the N45 or N46 Campaign.
9003192
Dec 2014
WheelsPart Description: wheel hub cap Issue Description: This hubcap is installed directly to the wheel using screws; PN 00154236. This part is not currently listed in the catalog
9002849
Sep 2014
EquipmentPart Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA.
18-042-14
Jul 2014
Power TrainGeneric Powertrain Control Module (PCM) Procedure This bulletin involves programming a generic PCM with software.
N45062013
Jun 2013
StructureNew Safety Recall Advanced Communication ? N45062013 During recent discussions, the National Highway Traffic Safety Administration (?NHTSA?) and Chrysler Group LLC (?Chrysler?) mutually identified an opportunity to incrementally improve the performance of 1993 through 1998 model...
9002519
Mar 2013
Equipment82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois,...
21-001-13
Jan 2013
Electrical SystemMIL Illumination - DTC P1776 Solenoid Switch Valve Latched in LR Position
SB-18-014-09
Nov 2009
Electrical SystemCHRYSLER/JEEP: FLASH: ESP SYSTEM MAY PREMATURELY ACTIVATE MOMENTARILY WHEN NEGOTIATING A CURVE OR MIL ILLUMINATION DUE TO DIAGNOSTIC TROUBLE CODE P0340, P0344 OR P0116. THIS INVOLVES SELECTIVELY ERASING AND REPROGRAMMING THE POWERTRAIN CONTROL MODULE (PCM) WITH NEW SOFTWARE.
2500108
Jan 2008
Engine And Engine CoolingPOSITIVE CRANKCASE VENTILATION (PCV) SYSTEM FREEZES IN EXTREME COLD AMBIENT TEMPERATURES -- INVOLVES INSTALLING REVISED PCV SYSTEM COMPONENTS. *NJ
1802907
Apr 2007
Power TrainGENERIC POWERTRAIN CONTROL MODULE (PCM) PROCEDURE. *KB
0800107
Feb 2007
Air BagsPASSENGER AIR BAG DEACTIVATION. *KB
0803006
Aug 2006
Power TrainPOWERTRAIN CONTROL MODULE INITIALIZATION. *KB
0900105
Dec 2005
Engine And Engine CoolingCYLINDER HEAD BOLT RE-TORQUE PROCEDURE. GPOP - ISSUE REVIEW SYSTEM. *TT
1900805
Nov 2005
SteeringREVISED POWER STEERING SYSTEM BLEEDING PROCEDURES. *SC
2101505
Sep 2005
Power Train45RFE/545RFE TRANS - DELAYED ENGAGEMENT DUE TO COOLER RETURN FILTER REPLACEMENT. *SC
2401305
Aug 2005
EquipmentAIR CONDITIONING (A/C) COOLING COIL ODOR. *TT
05002
Apr 2005
Engine And Engine CoolingNEW WATER PUMP FOR 3.7L ENGINE - NO LONGER COMMON WITH 4.7L. ADVANCED SERVICE INFORMATION #05-002. *TT
2100905
Mar 2005
Electrical SystemMIL (MALFUNCTION INDICATOR LAMP) ILLUMINATION FOR DTC'S (DIAGNOSTIC TROUBLE CODES) P0750, P0755, P0760, P0765, P0846, P0871 OR P0841. 2004-2005 JEEP CHEROKEE AND 2005 CHRYSLER 300/MAGNUM *SC
0801905
Mar 2005
Air BagsAIRBAG CONTROL AND OR OCCUPANT CLASSIFICATION MODULE SERVICE. 2005 CHRYSLER VOYAGER. *SC
0801505
Mar 2005
Power TrainPOWERTRAIN CONTROL MODULE INITIALIZATION. *SC
0801405
Feb 2005
Electrical SystemMOPAR ACCESSORY REMOTE STARTER INOPERATIVE DUE TO HOOD SWITCH. *TT
1901004
Nov 2004
SteeringPOWER STEERING FLUID CONTAMINATION. *TT
10182004
Oct 2004
Seat BeltsREPOSITIONING OF PASSIVE RESTRAINT WARNINGS. *EH
2100804
Oct 2004
Electrical SystemMALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION -DIAGNOSTIC TROUBLE CODE (DTC) P1776 SOLENOID SWITCH VALVE LATCHED IN LR POSITION. *MJ THIS BULLETIN REPLACES 21-008-04 DATED JUNE 1, 2004. *TT
1801704
Jun 2004
Engine And Engine CoolingDRIVEABILITY AND OBD II MONITOR IMPROVEMENTS. FLASH. 3.7L. *TT
16
Jun 2004
Electrical SystemTHE REAR FLIP-UP WINDOW SWITCH MAY BE IMPROPERLY SEALED AND COULD ALLOW WATER TO ENTER INTO THE SWITCH. THIS CAN CAUSE THE FLIP-UP WINDOW TO OPEN UNINTENTIONALLY IF IT IS LEFT UNLOCKED. CUSTOMER SATISFACTION D16. *TT
1802404
Jun 2004
Engine And Engine CoolingIDLE FLUCTUATION AND OR MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION DIAGNOSTIC TROUBLE CODES P0300, P0301, P0302, P0303 OR P0304. *TT
1801404
May 2004
Power Train42RLE SLOW OR HARSH GEAR ENGAGEMENT AFTER INITIAL COLD START. *TT *MJ
2300204
Apr 2004
VisibilityFLIP-UP GLASS MAY OPEN AFTER VEHICLE HAS BEEN EXPOSED TO VERY WET CONDITIONS. *TT *MJ
1800604A
Apr 2004
Power TrainGENERIC POWERTRAIN CONTROL MODULE (PCM) PROCEDURE. *TT *MJ THIS BULLETIN SUPERSEDES BULLETIN 18-006-04A DATED 04/06/2004. *TT
050304
Apr 2004
Service BrakesDOMESTIC FRONT DISC BRAKES PAD KIT AVAILABILITY. *TT
0900704
Mar 2004
Engine And Engine CoolingIRREGULAR ENGINE SNAPPING SOUND. *TT
0803403
Mar 2004
Electrical SystemNEW SPARK PLUG FOR 2.4L ENGINE. *MJ
0401
Feb 2004
Air BagsOCCUPANT CLASSIFICATION SYSTEM (OCS) - AIRBAG LIGHT INDICATOR FUNCTIONALITY CUSTOMER MAILING. *TT
0500104
Jan 2004
Service BrakesTHE CUSTOMER MAY EXPERIENCE A REAR BRAKE MOAN-LIKE SOUND DURING LIGHT OR NO BRAKE APPLICATION PRESSURE. *MN
0800104
Jan 2004
Air BagsFRONT PASSENGER AIRBAG SAFETY PRECAUTIONS. VARIOUS MODELS INCLUDING THE 2005 PACIFICA, DURANGO, LIBERTY 300C, 300N, MAGNUM, DAKOTA, CARAVAN, TOWN & COUNTRY AND GRAND CHEROKEE. *TT
30
Nov 2003
Power TrainPOWERTRAIN CONTROL MODULE (PCM) ELECTRICAL CONNECTOR SEAL CUSTOMER SATISFACTION NOTIFICATION NO. C30. *TT
03014
Aug 2003
Power TrainSERVICE ACTION 03014 - POWERTRAIN CONTROL MODULE (PCM) ELECTRICAL CONNECTOR SEAL INSPECTION/REPAIR PROCEDURE. *TT
0802403
Aug 2003
Electrical SystemINCORRECT AVERAGE MPG READING DISPLAYED BY EVIC. *TT
1800703C
Aug 2003
Power TrainGENERIC POWERTRAIN CONTROL MODULE (PCM) PROCEDURE. 2004 MODELS INCLUDED. *TT
0600203
Aug 2003
Power TrainCLUTCH SLIPPING. 2004 CHEROKEE INCLUDED. *TT
1800703B
Jul 2003
Power TrainGENERIC POWERTRAIN CONTROL MODULE (PCM) PROCEDURE. 2004 MODELS INCLUDED. *TT
01011901
Service BrakesREAR BRAKE ROTORS FOR NOISE COMPLAINTS. GPOP - ISSUE REVIEW SYSTEM. *TT

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Find the roughest road nearby.Clunks over bumps, a droning hum that changes when the car leans, or a corner that sits low are this vehicle's suspension complaints. Wheel bearings and control arm bushings lead the parts list.
  2. Smell for fuel and watch the first restart when hot.Hard starting when warm, hesitation under load, or any fuel odor near the tank or engine bay match this vehicle's fuel-system cluster. Check the recall table for fuel pump campaigns.
  3. Walk the body slowly in daylight.Panel gaps, rust at the rockers and wheel arches, and cracked trim are this vehicle's structure complaints. Open and close the liftgate or trunk and look at the latch area.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 7 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Jeep Liberty →