2004 Mercury Grand Marquis

348 federal complaints (423 component records) · 1 recall campaigns on file · 5 federal investigations · 48 service bulletins · 1 Canadian recall
See all 31 model years of the Mercury Grand Marquis →
Engine
4.6L 8-cyl
Fuel
Regular
Drive
RWD
EPA economy
15 city / 23 hwy
Federal complaints
348
Recall campaigns
1
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Lighting
217
Steering
67
Electrical system
40
Speed control
23
Engine & cooling
14
Glass & wipers
11
Power train
9
Body & structure
8
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 16 complaints01 years old: 18 complaints2 years old: 5 complaints3 years old: 8 complaints4 years old: 7 complaints5 years old: 16 complaints56 years old: 24 complaints7 years old: 29 complaints8 years old: 17 complaints9 years old: 47 complaints10 years old: 39 complaints1011 years old: 41 complaints12 years old: 24 complaints13 years old: 18 complaints14 years old: 14 complaints15 years old: 4 complaints1516 years old: 5 complaints17 years old: 4 complaints18 years old: 4 complaints19 years old: 4 complaints20+ years old: 4 complaints20+
Years between the model year and the owner's reported failure date. Based on 348 of 348 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 15 complaints020,000 - 40,000 miles: 19 complaints40,000 - 60,000 miles: 43 complaints40k60,000 - 80,000 miles: 48 complaints80,000 - 100,000 miles: 59 complaints80k100,000 - 120,000 miles: 33 complaints120,000 - 140,000 miles: 17 complaints120k140,000 - 160,000 miles: 21 complaints160,000 - 180,000 miles: 10 complaints160k180,000 - 200,000 miles: 5 complaints200,000+ miles: 7 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 277 of 348 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Lighting

217 complaint records2 crash reports
"LIGHTING CONTROL MODULE HAD BAD SOLDER JOINT. LIGHTING CUT OFF IN MIDDLE OF THE DESERT AT 65+ MPH. I PAID 300+ FOR A NEW LCM...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse lighting parts in the directory →

Steering

67 complaint records4 crash reports
"VERY HARD TO TURN STEERING WHEEL. VEHICLE HAS BEEN SITTING IN MY DRIVEWAY FOR THE LAST 2 MONTHS AS ITS UNSAFE TO DRIVE WITH MY CHILDREN. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse steering parts in the directory →

Electrical system

40 complaint records1 fire report1 crash report
"LCM (LIGHTING CONTROL MODULE) RECALL FROM 2015. I BOUGHT THE CAR IN MARCH OF 2016 AND THE DEALER FAILED TO TAKE ADVANTAGE OF THE RECALL BEFORE I PURCHASED THE CAR...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
PE15028
opened Aug 2015
closed Jan 2016Exterior LightingLoss of headlights - led to recall 15V861000
The Office of Defects Investigation (ODI) opened an investigation concerning the loss of headlights in model year (MY) 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles.
DP15002
opened Apr 2015
closed Aug 2015Exterior LightingLoss of headlamp/exterior lighting
In a letter dated October 2, 2014 the Office of Defects Investigation (ODI) was initially petitioned by the North Carolina Consumers Council, Inc.
PE14021
opened Jul 2014
closed Nov 2014SteeringSteering Column Shaft Obstruction
On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one...
PE08066
opened Nov 2008
closed Mar 2009Exterior LightingLOSS OF HEADLIGHT FUNCTION
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF COMPLAINT REPORTS, FIELD AND TECHNICAL DATA PROVIDED BY FORD AND COMPLAINANT INTERVIEWS.
DP05005
opened Sep 2005
closed Jan 2006Engine And Engine CoolingSPARK PLUG EJECTION FROM CYLINDER HEAD
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE...

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
15V861000Exterior LightingFord Motor Company (Ford) is recalling certain model year 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles manufactured October 3, 2001, to August 2, 2005.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2015610
2015-12-21
Electrical14,714On certain vehicles, a defect in the Lighting Control Module could cause the headlight high and low beams to become inoperative without warning, causing the headlights to revert to reduced-voltage daytime running light function.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
TSB 19-2026
Feb 2019
StructureSome 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended.
SSM 46085
Sep 2016
Engine And Engine CoolingThe Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns.
ASI-45182
Jun 2015
Electrical SystemSUMMARY TO BE PROVIDED ON A FUTURE DATE.
CSP-14-N-01
Apr 2014
Exterior LightingFORD: THE LIGHTING CONTROL MODULE HAS EXTENDED WARRANTY COVERAGE, ON CERTAIN VEHICLES, DUE TO A POSSIBLE CRACK ON SOLDER JOINT THAT CONNECTS RELAY TO CIRCUIT BOARD. MODEL 2003-2005 CROWN VICTORIA, GRAND MARQUIS. *PE
CSP-14N01
Apr 2014
EquipmentFORD: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION REGARDING THE LIGHTING CONTROL MODULE EXTENDED WARRANTY COVERAGE, FOR SOME VEHICLES, TO 15 YEARS OR 250,000 MILES, WHICHEVER OCCURS FIRST. MODEL 2003-2005 VICTORIA, GRAND MARQUIS. *PE
Show 43 more bulletins
BulletinTypeComponentSummary
07212
Oct 2007
Engine And Engine CoolingSOME 1997-2008 VEHICLES EQUIPPED WITH A 4.6L 2V, 5.4L 2V, OR 6.8L 2V ENGINE--SPARK PLUG THREAD REPAIR PROCEDURE--NOT COVERED UNDER NEW VEHICLE LIMITED WARRANTY. *NJ THIS INCLUDES F-53 MOTORHOME CHASSIS. UPDATED 2/23/10. *PE
06216
Jan 2006
Power TrainLIMITED SLIP AXLE CHATTER, SHUDDER, BINDING SENSATION, OR VIBRATION DURING LOW SPEED TURNING MANEUVERS. *TT
041601
Nov 2005
Engine And Engine CoolingWDS COP KIT DIAGNOSTIC TIP - COIL ON PLUG (COP) IGNITION SYSTEMS - ENGINE MISFIRE OR ROUGH RUNNING. *TT
042421
Jun 2005
Seat BeltsSAFETY BELT RETRACTION SPEED. *TT
0531
Feb 2005
Engine And Engine CoolingMAF DIAGNOSTIC SERVICE TIP - VEHICLES EQUIPPED WITH EGR SYSTEM MODULE (ESM). *TT
0523
Feb 2005
Electrical SystemDELAYED REVERSE ENGAGEMENT. *EH
0524
Feb 2005
Engine And Engine CoolingIDLE VIBRATION VEHICLES EQUIPPED WITH SINGLE EXHAUST. *EH
18426
Feb 2005
EquipmentAM FM AND CELLULAR PHONE RECEPTION INTERFERENCE . *EH
18383
Jan 2005
Electrical SystemAM/FM AND CELLULAR PHONE RECEPTION INTERFERENCE - SERVICE TIP. *TT
042407
Jan 2005
Service BrakesNUMEROUS ANTI-LOCK BRAKE SYSTEM (ABS) WHEEL SPEED SENSOR (WSS) DTCS, SUCH AS C1145, C1155, C1165, C1175, C1296, C1297, C1298, C1299 AND C1222. *TT
04251
Dec 2004
StructureALUMINUM CORROSION - SERVICE TIP. *TT
04189
Dec 2004
VisibilityREAR WINDOW DEFROSTER GRID/INTEGRAL ANTENNA DIAGNOSIS AND REPAIR - TERMINAL TAB REPAIR. *TT
04247
Dec 2004
Service BrakesNUMEROUS ANTI-LOCK BRAKE SYSTEM (ABS) WHEEL SPEED SENSOR (WSS) DIAGNOSTIC TROUBLE CODES (DTCS). *TT
042107
Dec 2004
Power TrainGENERAL (PCM) POWER TRAIN CONTROL MODULE PROGRAMMING PROCEDURES. *TT
04217
Nov 2004
Power TrainGENERAL POWER TRAIN CONTROL MODULE (PCM) PROGRAMMING PROCEDURES. *TT
042111
Nov 2004
Electrical SystemMALFUNCTION INDICATOR LAMPAND P0460 DTC IN MEMORY. *EH
18222
Oct 2004
Electrical SystemMALFUNCTION INDICATOR LAMP (MIL) ON WITH DIAGNOSTIC TROUBLE CODE (DTC) P0460 IN CONTINUOUS MEMORY. OASIS. *TT
04174
Sep 2004
Electrical SystemMALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED - SYSTEM LEAN DIAGNOSTIC TROUBLE CODES (DTC'S) - SERVICE TIPS. VARIOUS MODELS INCLUDING 2004 F-SERIES. *TT
04E12
Sep 2004
Engine And Engine CoolingEMISSION RELATED SERVICE ACTION 04E12. VEHICLES SERVICED WITH AN INCORRECT RIGHT HAND CATALYTIC CONVERTER. INSPECT AND REPLACE RIGHT HAND CATALYTIC CONVERTER. ATTACHMENTS I-III AND CUSTOMER NOTIFICATION LETTER. *TT
031404
Aug 2004
Engine And Engine CoolingENGINE MISFIRE OR RUNNING - COIL ON PLUG (COP) IGNITION SYSTEMS - WDS COP KIT DIAGNOSTIC TIPS. TO INCLUDE VARIOUS 2005 MODELS. * AR THIS ARTICLE 04161 SUPERSEDES TSB 03-14-04.
04155
Aug 2004
SuspensionSQUEAK OR RUBBING NOISE FROM FRONT SUSPENSION - FRONT SPRING INSULATOR REVISED. *TT
041514
Aug 2004
VisibilityREAR WINDOW DEFROSTER GRID/INTEGRAL ANTENNA DIAGNOSIS AND REPAIR - TERMINAL TAB REPAIR. *TT
041515
Aug 2004
Electrical SystemDIAGNOSTIC TROUBLE CODE (DTC) P0442. *TT
031501
Jul 2004
VisibilityINOPERATIVE ELECTRIC REAR WINDOW DEFROSTER (HEATED BACKLITE) GRID LINES, INTEGRAL ANTENNA CONCERNS. *TT
17876
Jun 2004
Electrical SystemMALFUNCTION INDICATOR LAMP (MIL) ON WITH DIAGNOSTIC TROUBLE CODE (DTC) P0442 OR P0456. *TT
17745
May 2004
Electrical SystemDIAGNOSTIC TROUBLE CODE (DTC) P1233 WITH POSSILE DRIVEABILITY OR NO START CONDITION. *TT
17809
May 2004
Electrical SystemA NO CRANK/NO START. CONNECTOR C192 OR C146 NOT FULLY CONNECTED. *TT
17810
May 2004
Power TrainTRANSMISSION FAILURE WHERE THERE IS A LARGE AMOUNT OF METAL OR DEBRIS IN THE PAN. *TT
17757
Apr 2004
Exterior LightingINTERMITTENT RAPID FLASHING OF THE TURN SIGNALS. *TT
0421
Feb 2004
Engine And Engine CoolingENGINE KNOCK DURING INITIAL COLD START, THE KNOCK WILL CEASE AFTER THE ENGINE IS FULLY WARMED UP. *TT
13
Feb 2004
SteeringSTEERING GEAR YOKE PLUG LOCK RING TORQUE. ALSO INCLUDING THE 2004 MERCURY MARAUDER. *MR
17545
Feb 2004
SuspensionCOSMETIC CRACKING OF LOWER CONTROL ARM BUSHING SLEEVE. *MJ
17502
Jan 2004
VisibilitySLOW OR BINDING SIDE DOOR GLASS OPERATION. *TT
17516
Jan 2004
Electrical SystemINTERMITTENT HORN SELF-ACTIVATION. *TT
0476
Jan 2004
Electrical SystemNOISE-CLIMATE CONTROL-REGISTER VENT RATTLE WITH A/C BLOWER ON. *MJ
04145
Jan 2004
Engine And Engine CoolingENGINE VIBRATION AT IDLE ON VEHICLES EQUIPPED WITH SINGLE EXHAUST. *TT
03256
Dec 2003
Engine And Engine CoolingENGINE-ROMEO BUILT 4.6L 2V-TICK NOISE FROM ENGINE-ENGINES BUILT BEFORE 9/17/2003. *MJ
03228
Nov 2003
EquipmentLACK OF AIR CONDITIONER (A/C) COOLING AND RESTRICTED/REDUCED AIR FLOW THROUGH THE A/C VENTS TYPICALLY DURING EXTENDED IDLING CONDITIONS. *TT
17313
Nov 2003
SteeringSTEERING NIBBLE - SERVICE TIP. *TT
17295
Oct 2003
Electrical SystemFLICKERING ELECTRONIC INSTRUMENT CLUSTER DISPLAY, ELECTRONIC AUTOMATIC TEMPERATURE CONTROL DISPLAY, RADIO DISPLAY, AND/OR OVERHEAD CONSOLE DISPLAY. *TT
17297
Oct 2003
SteeringPASSIVE ANTI-THEFT SYSTEM (PATS) DO NOT COME WITH A STEERING WHEEL LOCK. *TT
03181
Sep 2003
Electrical SystemREMOTE KEYLESS ENTRY (RKE) - SERVICE TIPS. *TT
06910
Power TrainCATALYTIC CONVERTER BRICK RATTLE OR BUZZING NOISE. *TT

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Do a full walk-around with every light on.Condensation inside a lens, a dim side, or a flickering tail light match this vehicle's lighting cluster.
  2. Drive one straight highway stretch and one slow parking lot.Wander or a shimmy over bumps at speed, and heavy or dropped assist at low speed, are the two faces of this vehicle's steering cluster. A clunk on turn-in points at the linkage.
  3. Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 1 recall campaign on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Mercury Grand Marquis →