Vehicles / Saab / 9-3 / 2004

2004 Saab 9-3

207 federal complaints (236 component records) · 5 recall campaigns on file · 3 federal investigations · 79 service bulletins · 3 Canadian recalls
See all 14 model years of the Saab 9-3 →
Engine
2.0L 4-cyl
Fuel
Premium, Regular
Drive
FWD
EPA economy
20 city / 30 hwy
Federal complaints
207
Recall campaigns
5
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Seat belts
80
Suspension
57
Air bags
20
Electrical system
13
Engine & cooling
12
Fuel system
10
Brakes
8
Power train
5
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 14 complaints01 years old: 7 complaints2 years old: 9 complaints3 years old: 6 complaints4 years old: 17 complaints5 years old: 27 complaints56 years old: 23 complaints7 years old: 17 complaints8 years old: 17 complaints9 years old: 24 complaints10 years old: 13 complaints1011 years old: 10 complaints12 years old: 14 complaints13 years old: 2 complaints14 years old: 2 complaints15 years old: 0 complaints1516 years old: 1 complaints17 years old: 1 complaints18 years old: 1 complaints19 years old: 0 complaints20+ years old: 1 complaints20+
Years between the model year and the owner's reported failure date. Based on 206 of 207 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 13 complaints020,000 - 40,000 miles: 10 complaints40,000 - 60,000 miles: 36 complaints40k60,000 - 80,000 miles: 36 complaints80,000 - 100,000 miles: 27 complaints80k100,000 - 120,000 miles: 24 complaints120,000 - 140,000 miles: 5 complaints120k140,000 - 160,000 miles: 9 complaints160,000 - 180,000 miles: 2 complaints160k180,000 - 200,000 miles: 2 complaints200,000+ miles: 1 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 165 of 207 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Seat belts

80 complaint records
"THE DRIVER SIDE SEAT BELT RETRACTOR BROKE. THE SEAT BELT COMPLETELY UNWOUND. ALSO THE PASSENGER SIDE RETRACTOR IS VERY SLOW TO RETRACT. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse seat belts parts in the directory →

Suspension

57 complaint records
"TAKATA RECALL? MY CAR KEEPS GIVING ME THE FOLLOWING ALERT: AIRBAG MALFUNCTION. HOW CAN I VERIFY IT IS PART OF THE RECALL?..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse suspension parts in the directory →

Air bags

20 complaint records5 crash reports
"TAKATA RECALL? MY CAR KEEPS GIVING ME THE FOLLOWING ALERT: AIRBAG MALFUNCTION. HOW CAN I VERIFY IT IS PART OF THE RECALL?..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse air bags parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
PE09048
opened Sep 2009
closed Feb 2010Seat BeltsSEAT BELT RETRACTOR - led to recall 10V043000
ODI HAS RECEIVED EIGHT COMPLAINTS OF FRONT SEAT BELT RETRACTORS BREAKING ON MODEL YEAR 2004 SAAB 9-3 VEHICLES.A COMMON FAILURE SCENARIO INVOLVES THE DRIVER HEARING A NOISE AND THE BELT SUDDENLY LOSING TENSION.A NON-FUNCTIONING SEAT BELT INCREASES THE RISK AND...
EA08026
opened Dec 2008
closed Jun 2010SuspensionFront Suspension Coil Spring Fracture
To date, ODI is aware of 142 non-duplicative complaints related to the alleged defect.In addition, ODI is aware of 2,626 subject vehicles with one or more warranty claims related to the alleged defect.In total, ODI is aware of 2,714 unique subject vehicles...
PE08051
opened Aug 2008
closed Dec 2008SuspensionFRONT SUSPENSION COIL SPRING FRACTURE
ON AUGUST 28, 2008, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE08-051) TO INVESTIGATE ALLEGED FRONT SUSPENSION COIL SPRING FRACTURES IN CERTAIN MODEL YEAR (MY) 2003-2004 SAAB 9-3 VEHICLES SOLD OR REGISTERED IN SALT BELT...

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
14V318000Seat BeltsGeneral Motors LLC (GM) is recalling certain model year 2004-2011 Saab 9-3 Convertible vehicles manufactured July 30, 2003, to February 15, 2011.Normally free
10V043000Seat BeltsGENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2004 SAAB 9-3 SEDANS. SOME OF THESE VEHICLES WERE PRODUCED WITH FRONT SEAT BELT RETRACTORS THAT, OVER TIME, COULD FAIL TO RETRACT.Normally free
05V236000Service Brakes, HydraulicCERTAIN SPORT SEDAN AND CONVERTIBLE PASSENGER VEHICLES WERE PRODUCED WITH A VACUUM PIPE CHECK VALVE FOR THE BRAKE BOOSTER THAT MAY FAIL FROM EXPOSURE TO ELEVATED TEMPERATURES.Normally free
04V226000Seat BeltsSOME SPORT SEDANS WERE BUILT WITH SEAT BELT RETRACTORS THAT WERE DAMAGED DURING THE MANUFACTURING PROCESS.Normally free
03V514000SeatsCERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207, "SEATING SYSTEMS." THE BACKREST LOCKING MECHANISM ON SOME FRONT SEATS MAY HAVE BEEN INSTALLED INCORRECTLY.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2014228
2014-06-12
Seats And Restraints961On certain convertible model vehicles, the tensioning cable in the driver's seat belt retractor may break, causing the belt to fail to retract.
2010039
2010-02-10
Seats And Restraints665On certain vehicles, the Automatic Tensioning System (ATS) cable of the seatbelt retractors could fail. Should this occur, the webbing spooled out by the user would not retract.
2004160
2004-05-12
Seats And Restraints1,368On certain vehicles, the Automatic Tensioning System (ATS) cable in the seatbelt retractor could break, causing webbing spooled out by the user to not retract.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
PIP5601C
Jul 2025
Unknown Or OtherThis PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
PIT3271P
Sep 2024
Unknown Or OtherThis Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
General Communication
Aug 2024
SERVICE CAMPAIGNElectrical SystemVehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions).
18-NA-099
Jun 2024
Unknown Or OtherThis bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
24-NA-098
Jun 2024
Electrical SystemThis service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
Show 55 more bulletins
BulletinTypeComponentSummary
09-00-89-008G
May 2024
Unknown Or OtherThis Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
10-08-45-001H
Mar 2024
Electrical SystemThis bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
16-NA-383
Mar 2024
Engine And Engine CoolingThis technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
22-NA-074
Feb 2024
Engine And Engine CoolingThis service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
02-08-42-001J
Jan 2024
Exterior LightingThis informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PI1394B
Jan 2024
Power TrainThis PI bulletin advises the technician on the proper way to install the pistons in an engine.
03-00-91-001I
Nov 2023
Power TrainThis service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
17-NA-170
Oct 2023
WheelsThis service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
10-00-89-006J
Sep 2023
EquipmentThis service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
18-NA-073
Aug 2023
Engine And Engine CoolingThis service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
17-NA-170
Apr 2023
WheelsThis service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
19-NA-219
Apr 2023
Engine And Engine CoolingThis diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
19-NA-219
Mar 2023
Engine And Engine CoolingThis diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
22-NA-009
Mar 2023
Engine And Engine CoolingThis service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
17-NA-073
Feb 2023
EquipmentThis warranty administration bulletin provides information regarding the field action courtesy transportation policy.
01-08-42-001O
Feb 2023
Exterior LightingThis service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
09-00-89-008F
Dec 2022
EquipmentThis Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
PIT3271N
Nov 2022
TiresThis Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
22-NA-074
Nov 2022
Engine And Engine CoolingThis service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
10-00-89-006I
Oct 2022
EquipmentThis service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
06-00-89-031H
Sep 2022
Power TrainThis service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
22-NA-009
Sep 2022
Engine And Engine CoolingThis service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
22-NA-009
Jun 2022
Engine And Engine CoolingThis service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
12-00-89-003B
May 2022
EquipmentThis service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only).
22-NA-074
Mar 2022
Engine And Engine CoolingThis service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
22-NA-009
Mar 2022
Engine And Engine CoolingThis service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
PIT3271M
Mar 2022
WheelsThis Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
PIT3271K
Nov 2020
WheelsThis Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
070849020M
Oct 2017
EquipmentIPC Odometer Programming Method Quick Reference Guide
150089004B
Oct 2017
SuspensionInformation Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement.
150089005A
Oct 2017
Equipment Adaptive/MobilityEssential Tools that Include Consumable Parts (U.S. Only)
PI1394A
Aug 2016
EngineTHIS INFORMATIONAL BULLETIN PROVIDES ADDITIONAL INFORMATION ON HOW TO INSTALL PISTONS AND SUGGEST WHAT TOOLS TO USE.
16NA260
Aug 2016
EquipmentTHIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO CALIBRATION CONCERNS.
000601012F
Aug 2016
EngineTHIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES.
030604017I
Aug 2016
Engine And Engine CoolingTHIS INFORMATIONAL BULLETIN EXPLAINS THE USE OF DIESEL FUEL ADDITIVES IN AN ENGINE, ARE NOT REQUIRED UNLESS THE CUSTOMER DESIRES ADDITIVES TO PREVENT FUEL CONCERNS DEPENDING ON FUEL OR TEMPERATURE RELATED CONDITIONS.
PIP5094A
Jun 2016
Electrical SystemTHIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT ,WHEN TESTING ANY CIRCUIT FOR OPEN OR RESISTANCE, IT IS IMPERATIVE THAT ALL RELATED TERMINAL PIN FIT AND TENSION BE CHECKED WHEN THE TEST STEPS REQUIRE DISCONNECTION OF THE CONNECTOR OR COMPONENT, PRIOR TO...
PIT5485B
Apr 2016
Electrical SystemTHIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
PIC5088F
Apr 2016
EquipmentTHIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS.
PIC-5050-A
Apr 2016
Electrical SystemTHIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR.
PIC-4935-E
Apr 2016
Electrical SystemTHIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE.
PIC4935E
Apr 2016
Electrical SystemTHIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE.
PIC5050A
Apr 2016
EquipmentTHIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR.
PIT5389A
Apr 2016
EquipmentTHIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.
PIT5485A
Apr 2016
Electrical SystemTHIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
06-00-89-031D
Dec 2015
Power TrainOEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
15-NA-079
Dec 2015
Electrical SystemOnStar® Voice Fallback Number Update Some customers may have received a letter from OnStar® stating that "We recently tried to provide a software update to the OnStar® hardware in your vehicle. However, your system could not be updated remotely.
PIT5264B
Nov 2014
EquipmentCanadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
PIT5353
Nov 2014
EquipmentXM Audio Traffic And Travel Link Availability And Operation.
Recalls
Jun 2014
EquipmentVehicle Recalls
PIC5588B
Jun 2014
EquipmentProgramming And Activation Of Replacement OnStar Modules.
PIT5264
Mar 2014
EquipmentCanadian Customers Unable To Place Calls In The United States
PIT4864F
Mar 2014
EquipmentInformation On Requests To Add OnStar Bluetooth Option.
99-08-51-007F
Feb 2014
Equipment Adaptive/MobilityRefinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining.
PI0281D
Jan 2014
StructureUnderbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion.
130089009
Sep 2013
Engine And Engine CoolingExpanded Availability for Remanufacture and Return (R&R) Electronic Control Modules

Showing 60 of 79 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Pull and release every belt.A belt that retracts slowly or a buckle that will not latch matches this vehicle's seat-belt cluster.
  2. Find the roughest road nearby.Clunks over bumps, a droning hum that changes when the car leans, or a corner that sits low are this vehicle's suspension complaints. Wheel bearings and control arm bushings lead the parts list.
  3. Watch the airbag warning light through a full key cycle.It should light on start and go out within seconds. A light that stays on, or never lights at all, means the system needs attention. Run the VIN for inflator recalls specifically.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 5 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Saab 9-3 →