2004 Volkswagen Jetta

231 federal complaints (295 component records) · 2 recall campaigns on file · 233 service bulletins · 3 Canadian recalls
See all 44 model years of the Volkswagen Jetta →
Engine
1.8L 4-cyl
Fuel
Diesel, Premium, Regular
Drive
FWD
EPA economy
21 city / 28 hwy
Federal complaints
231
Recall campaigns
2
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Engine & cooling
50
Electrical system
37
Power train
36
Fuel system
26
Air bags
23
Seats
22
Diesel fuel system
13
Glass & wipers
11
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 26 complaints01 years old: 27 complaints2 years old: 27 complaints3 years old: 26 complaints4 years old: 26 complaints5 years old: 12 complaints56 years old: 17 complaints7 years old: 13 complaints8 years old: 12 complaints9 years old: 5 complaints10 years old: 10 complaints1011 years old: 6 complaints12 years old: 6 complaints13 years old: 5 complaints14 years old: 8 complaints15 years old: 2 complaints1516 years old: 0 complaints17 years old: 0 complaints18 years old: 0 complaints19 years old: 1 complaints20+ years old: 1 complaints20+
Years between the model year and the owner's reported failure date. Based on 230 of 231 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 23 complaints020,000 - 40,000 miles: 28 complaints40,000 - 60,000 miles: 28 complaints40k60,000 - 80,000 miles: 32 complaints80,000 - 100,000 miles: 24 complaints80k100,000 - 120,000 miles: 19 complaints120,000 - 140,000 miles: 10 complaints120k140,000 - 160,000 miles: 11 complaints160,000 - 180,000 miles: 5 complaints160k180,000 - 200,000 miles: 3 complaints200,000+ miles: 2 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 185 of 231 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Engine & cooling

50 complaint records2 fire reports
"VEHICLE UNDER MULTIPLE OCCASIONS HAS STALLED OUT AT VARIOUS SPEEDS, LOCATIONS, AND DRIVING STYLES/ROADS AT OR UNDER A QUARTER OF A TANK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →

Electrical system

37 complaint records6 fire reports
"FUSES TO THE HEADLIGHTS MELTED TO THE FUSE PANEL,CAUSING THE HEADLIGHTS AND DAYTIME RUNNING LIGHTS NOT TO FUNCTION PROPERLY. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →

Power train

36 complaint records
"WHEN STARTING THE VEHICLE IN COLD WEATHER VEHICLE WOULD JERK FORWARD/BACKWARDS. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
07V063000Exterior LightingON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.Normally free
04V586000Fuel System, DieselON CERTAIN PASSENGER VEHICLES, THE HIGH PRESSURE DIESEL PUMPS WERE PRODUCED WITH AN IMPROPER FASTENER, WHICH COULD ALLOW DIESEL FUEL TO ESCAPE FROM THE PUMP.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2006122
2006-05-24
Lights And Instruments244,526On certain Golf, GTI, Jetta, Jetta wagon, New Beetle, New Beetle convertible, Passat and Passat wagon, the brake lamp switch may malfunction.
2005012
2005-01-19
Seats And Restraints108,501Certain vehicles equipped with the comfort seats option may have a seat heater element that can malfunction when the ignition switch is in the "ON" position and the seat heater switch is also "ON".
2004435
2004-12-13
Fuel System8,072On certain vehicle equipped with TDI-PD (Pumpe-Düse) engines, the high-pressure diesel pumps were produced with improper fasteners.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
V171901201285565
Aug 2023
Engine And Engine CoolingUpdate to Volkswagen engine oil standards
V171901201285562
May 2023
Engine And Engine CoolingVolkswagen Engine oil quality standards, update to attachments.
V171901201285560
Apr 2023
Engine And Engine CoolingEngine oil quality standards, update to attachments.
V941901201152119
Dec 2022
EquipmentUpdate model year applicability to include 2023.
V271901201189422
Dec 2022
Electrical SystemBattery testing and charging using special tools VAS6161 & GRX3000VAS Charger. Updated to include additional model year applicability.
Show 55 more bulletins
BulletinTypeComponentSummary
A002155201173212
Dec 2021
Electrical SystemThis bulletin contains general instructions for software updates.
V871806201994714
May 2020
EquipmentTool number added to table. Removal of Behr Flush Kit. VAS 6337/1A
V941901201152115
Apr 2020
EquipmentUpdated to include additional models and model year applicability.
V011812_2014603
Dec 2019
Electrical SystemUpdate model applicability to MY 2020.
V171901_2012855
Nov 2019
Engine And Engine CoolingUpdate to Volkswagen engine oil standards.
V871806_2019947
Nov 2019
EquipmentInclude new special tool adapter and 2018 model year Jetta only
VOS-19-32
Nov 2019
Electrical SystemThis document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
V871811_2043893
Nov 2019
EquipmentUpdate to mode; and model year applicability.
SM 102-2019
Oct 2019
Unknown Or OtherThe part number listed in the document is to be returned if it meets the criteria provided.
V171901_2012855
Oct 2019
EngineUpdate to Volkswagen engine oil standards.
SM 80-2019
Oct 2019
Unknown Or OtherParts are currently blocked from sale at this time.
V001901_2040590
Sep 2019
EquipmentInclude additional photo's of water ingress. Also includes 2018-2020 Tiguan LWB
TT 001202
Aug 2019
EquipmentTT 001202........Also includes 2005 Jetta wagon and 2018-2020 Tiguan LWB
QRUG08212019
Aug 2019
EquipmentQuick Reference Update Guide.
V171901_2012855
Aug 2019
EngineUpdate to Volkswagen engine oil standards. Also includes 2004 and 2005 Jetta Wagon and 2018-2020 Tiguan LWB
30DayInvCklst
Aug 2019
EquipmentREMOVED all 12 hour wait period before starting references. ADDED EFB to "Select correct battery type" in bottom box. Also Jetta Wagon 2005 and 2018-2020 Tiguan LWB.
V011812_2014603
Jul 2019
Electrical SystemUpdate vehicle metadata to include pull ahead models. Also includes R32 2002-2007 and 2002-2006 Jetta Wagon.
V171901_2012855
Jul 2019
EngineEngine oil quality standards. Also includes all models for 1997-2003. Also Rabbit from 2006-2009.
171901_2012855
Jun 2019
EquipmentRemote Key Battery Replacement
V871812-2005566
Jun 2019
EquipmentUpdate vehicle metadata.
SM 33-2019
Mar 2019
EquipmentThe part number listed in the document is to be returned if it meets the criteria provided.
TT 91 19 01
Mar 2019
Electrical SystemAlternative method for radio code retrieval.
V171901-2012855
Mar 2019
EngineEngine Oils Which Meet Volkswagen Oil Quality Standards
Gasoline Engine
Feb 2019
Engine And Engine CoolingGasoline Engine Misfire Diagnosis document
V271901-2011894
Feb 2019
Electrical SystemBattery Testing and Charging instruction. Updated to include model year 2019 applicability.
V941901-2011521
Feb 2019
Exterior LightingCondensation and or water droplets visible on inside of exterior light lenses. TB updated to include model year 2019 applicability.
V871812-2005566
Nov 2018
EquipmentUpdate vehicle metadata.
TT 10 12 01
Sep 2018
EngineEngine replacement tip
V871809-2005566
Aug 2018
EquipmentTo include an additional model year applicability.
V011812-2014603
Aug 2018
Electrical SystemUpdate content and include additional models and model year applicability.
A971861 2013504-
Jun 2018
Electrical SystemThis information bulletin contains instructions for checking the pins/terminals for contacts and nano contacts.
TT001703
Nov 2017
Electrical SystemTip for Scan tool concerns that may occur duing a test plan
TT 961011
Sep 2017
EquipmentUpdate to model year applicability.
TT 271002
Sep 2017
EquipmentUpdated to include model year 2014 thru 2018 applicability.
TT 200901
Aug 2017
EquipmentUpdate to existing tip for fuel quality checking.
V171701 2012855
Jul 2017
Engine And Engine Cooling17 17 01 July 5, 2017 2012855 Supersedes Technical Bulletin 17-16-02 (V171602) dated April 29, 2016 due to updated oil standards lists to current specifications. Engine Oils Which Meet Volkswagen Oil Quality Standards
SM 44-2017 EN
Jun 2017
EquipmentThis special notice is to inform dealers to return all part numbers listed in the document and order the superseded part numbers going forward.
VHW-17-11
Jun 2017
EquipmentVAS 6154 Replacement Part Setup Guide
Quick Reference
Mar 2017
Electrical SystemQuick Reference of vehicle concerns. Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated
1-2017 Update
Feb 2017
EquipmentThis communication is to update our ProFi dealers of the current status of the latest inbound and outbound ProFi requests.
V691601 2010479
Oct 2016
EquipmentUpdate model year applicability to include 2017.
TT 00-16-02
Oct 2016
EquipmentReminder for dealers to reference the repair manual and replace all necessary fasteners (bolts, nuts) that cannot be re-used
V871622 2019947
Oct 2016
EquipmentUpdate to model year applicability.
V011615 2014815
Oct 2016
EngineUpdate to include additional model year applicability.
V871620 2005566
Oct 2016
EquipmentUpdate model and model year applicability.
TT 97-12-02
Sep 2016
EquipmentData Link connector pin assignment chart that is applicable to all models. Update model year applicability.
TT001601
Sep 2016
StructureContacting the parts helpline
V551613_2039446
Jul 2016
StructureTO UPDATE MODEL TABLE TO CLARIFY JETTA WAGON APPLICABILITY TO TB CONTENT.
V571605-2038887
Jun 2016
EquipmentTo update Claim processing statement.
V551612-2039446
Jun 2016
StructureCorrosion may be found on the folded edge of the hood. Supersedes TB V551603
V551605-2038994
Jun 2016
EquipmentTo update Claim process statement.
V551604-2038992
Jun 2016
EquipmentTo update claim processing statement.
V531602-2040536
Jun 2016
EquipmentTo update claim processing statement.
V501606_2011761
Jun 2016
StructureTO UPDATE CLAIM PROCESSING STATEMENT.
Ref. - Reflash U
May 2016
Electrical SystemQuick Reference Update Guide of the vehicles expected upgraded software level. The latest corresponding technical bulletins that address the issues, and concerns that have been had with the vehicles.

Showing 60 of 233 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
  2. Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
  3. Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 2 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Volkswagen Jetta →