2004 Volkswagen Passat

279 federal complaints (348 component records) · 3 recall campaigns on file · 3 federal investigations · 207 service bulletins · 3 Canadian recalls
See all 33 model years of the Volkswagen Passat →
Engine
1.8L 4-cyl
Fuel
Diesel, Premium
Drive
FWD
EPA economy
19 city / 28 hwy
Federal complaints
279
Recall campaigns
3
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Engine & cooling
80
Fuel system
58
Power train
38
Seats
35
Electrical system
24
Lighting
19
Body & structure
16
Brakes
16
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 40 complaints01 years old: 14 complaints2 years old: 22 complaints3 years old: 29 complaints4 years old: 35 complaints5 years old: 26 complaints56 years old: 26 complaints7 years old: 10 complaints8 years old: 9 complaints9 years old: 13 complaints10 years old: 17 complaints1011 years old: 6 complaints12 years old: 6 complaints13 years old: 4 complaints14 years old: 8 complaints15 years old: 3 complaints1516 years old: 3 complaints17 years old: 1 complaints18 years old: 0 complaints19 years old: 0 complaints20+ years old: 2 complaints20+
Years between the model year and the owner's reported failure date. Based on 274 of 279 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 24 complaints020,000 - 40,000 miles: 22 complaints40,000 - 60,000 miles: 36 complaints40k60,000 - 80,000 miles: 33 complaints80,000 - 100,000 miles: 37 complaints80k100,000 - 120,000 miles: 25 complaints120,000 - 140,000 miles: 10 complaints120k140,000 - 160,000 miles: 6 complaints160,000 - 180,000 miles: 8 complaints160k180,000 - 200,000 miles: 2 complaints200,000+ miles: 4 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 207 of 279 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Engine & cooling

80 complaint records8 fire reports
"I START THE CAR UP AND IT STARTED MAKING FUNNY NOISE MY CHECK ENGINE LIGH CAME ON THE ENGINE SHAKING ACT LIKE IT'S GOING TO CUT OFF..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →

Fuel system

58 complaint records2 fire reports
"LEAKING AT VENT/TOP OF GAS TANK. EXACTLY THE SAME DESCRIPTION OF THAT PAST HEAT SHEILD/VENT GAS LEAKING RECALL FROM ABOUT 10 YEARS AGO..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse fuel system parts in the directory →

Power train

38 complaint records1 crash report
"TRANSMISSION ON CAR "SHUDDERS" WHEN ACCELERATING BETWEEN 50 MPH AND 75 MPH CREATING UNSAFE DISTRACTION AND PERFORMANCE LIABILITY. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
EA11002
opened Jan 2011
closed Feb 2012Engine And Engine CoolingEngine Compartment Fire
In July 2010, the Agency opened PE10-027 to investigate allegations of coil on plug (COP) ignition coil fires in MY2002-2003 VW Passat vehicles.The investigation was upgraded in January 2011 to include all MY2001-2007 4-cylinder VW Passat, gasoline,...
PE08008
opened Jan 2008
closed May 2008Fuel System, OtherFUEL TANK LEAK - led to recall 08V157000
VOLKSWAGEN (VW) IS RECALLING CERTAIN VW PASSAT 4MOTION AND AUDI A6 QUATTRO AND ALLROAD QUATTRO ALL-WHEEL DRIVE PASSENGER CARS.VW VEHICLES SUBJECT TO RECALL WERE MANUFACTURED FROM NOVEMBER 22, 2000 THROUGH MAY 31, 2005 AND AUDI VEHICLES SUBJECT TO RECALL WERE...
EA07014
opened Sep 2007
closed Jul 2008Engine And Engine CoolingPASSENGER ENGINE COMPARTMENT FIRES - led to recall 08V156000
THE MANUFACTURER NOTIFIED NHTSA ON 04-APR-08 THAT A SAFETY RECALL ACTION WOULD BE INITIATED TO REMEDY THE ISSUE.IN JUNE 2008, THE MANUFACTURER ISSUED A TECHNICAL SERVICE BULLETIN (CODE 26E5/R5) REGARDING THE SPECIFIC PROCEDURES TO BE EMPLOYED IN THIS...

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
08V156000Fuel System, GasolineVOLKSWAGEN IS RECALLING 412,000 MY 1999-2005 PASSAT (5TH GENERATION) VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND PRODUCED AFTER JUNE 14, 1999.Normally free
07V063000Exterior LightingON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.Normally free
04V586000Fuel System, DieselON CERTAIN PASSENGER VEHICLES, THE HIGH PRESSURE DIESEL PUMPS WERE PRODUCED WITH AN IMPROPER FASTENER, WHICH COULD ALLOW DIESEL FUEL TO ESCAPE FROM THE PUMP.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2008119
2008-04-09
Fuel System21,359On certain Passat and Passat Four Motion vehicles equipped with an automatic transmission, an underbody heat shield may become damaged. If this occurs, the heat shield may contact the exhaust system, which can result in a vehicle fire.
2006122
2006-05-24
Lights And Instruments244,526On certain Golf, GTI, Jetta, Jetta wagon, New Beetle, New Beetle convertible, Passat and Passat wagon, the brake lamp switch may malfunction.
2004435
2004-12-13
Fuel System8,072On certain vehicle equipped with TDI-PD (Pumpe-Düse) engines, the high-pressure diesel pumps were produced with improper fasteners.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
V171901201285565
Aug 2023
Engine And Engine CoolingUpdate to Volkswagen engine oil standards
V171901201285562
May 2023
Engine And Engine CoolingVolkswagen Engine oil quality standards, update to attachments.
V171901201285560
Apr 2023
Engine And Engine CoolingEngine oil quality standards, update to attachments.
V941901201152119
Dec 2022
EquipmentUpdate model year applicability to include 2023.
V271901201189422
Dec 2022
Electrical SystemBattery testing and charging using special tools VAS6161 & GRX3000VAS Charger. Updated to include additional model year applicability.
Show 55 more bulletins
BulletinTypeComponentSummary
A002155201173212
Dec 2021
Electrical SystemThis bulletin contains general instructions for software updates.
V871806201994714
May 2020
EquipmentTool number added to table. Removal of Behr Flush Kit. VAS 6337/1A
V941901201152115
Apr 2020
EquipmentUpdated to include additional models and model year applicability.
V011812_2014603
Dec 2019
Electrical SystemUpdate model applicability to MY 2020.
V171901_2012855
Nov 2019
Engine And Engine CoolingUpdate to Volkswagen engine oil standards.
V871806_2019947
Nov 2019
EquipmentInclude new special tool adapter and 2018 model year Jetta only
V871811_2043893
Nov 2019
EquipmentUpdate to mode; and model year applicability.
V171901_2012855
Oct 2019
EngineUpdate to Volkswagen engine oil standards.
SM 80-2019
Oct 2019
Unknown Or OtherParts are currently blocked from sale at this time.
V001901_2040590
Sep 2019
EquipmentInclude additional photo's of water ingress. Also includes 2018-2020 Tiguan LWB
TT 001202
Aug 2019
EquipmentTT 001202........Also includes 2005 Jetta wagon and 2018-2020 Tiguan LWB
QRUG08212019
Aug 2019
EquipmentQuick Reference Update Guide.
V171901_2012855
Aug 2019
EngineUpdate to Volkswagen engine oil standards. Also includes 2004 and 2005 Jetta Wagon and 2018-2020 Tiguan LWB
30DayInvCklst
Aug 2019
EquipmentREMOVED all 12 hour wait period before starting references. ADDED EFB to "Select correct battery type" in bottom box. Also Jetta Wagon 2005 and 2018-2020 Tiguan LWB.
V011812_2014603
Jul 2019
Electrical SystemUpdate vehicle metadata to include pull ahead models. Also includes R32 2002-2007 and 2002-2006 Jetta Wagon.
V171901_2012855
Jul 2019
EngineEngine oil quality standards. Also includes all models for 1997-2003. Also Rabbit from 2006-2009.
171901_2012855
Jun 2019
EquipmentRemote Key Battery Replacement
V871812-2005566
Jun 2019
EquipmentUpdate vehicle metadata.
SM 33-2019
Mar 2019
EquipmentThe part number listed in the document is to be returned if it meets the criteria provided.
TT 91 19 01
Mar 2019
EquipmentAlternative method for radio code retrieval.
V171901-2012855
Mar 2019
EngineEngine Oils Which Meet Volkswagen Oil Quality Standards
Gasoline Engine
Feb 2019
Engine And Engine CoolingGasoline Engine Misfire Diagnosis document
V271901-2011894
Feb 2019
Electrical SystemBattery Testing and Charging instruction. Updated to include model year 2019 applicability.
V941901-2011521
Feb 2019
Exterior LightingCondensation and or water droplets visible on inside of exterior light lenses. TB updated to include model year 2019 applicability.
V871812-2005566
Nov 2018
EquipmentUpdate vehicle metadata.
TT 10 12 01
Sep 2018
EngineEngine replacement tip
V871809-2005566
Aug 2018
EquipmentTo include an additional model year applicability.
V011812-2014603
Aug 2018
Electrical SystemUpdate content and include additional models and model year applicability.
A971861 2013504-
Jun 2018
Electrical SystemThis information bulletin contains instructions for checking the pins/terminals for contacts and nano contacts.
561065760A
Dec 2017
Electrical SystemInstallation of original remote start feature accessory
TT001703
Nov 2017
Electrical SystemTip for Scan tool concerns that may occur duing a test plan
TT 961011
Sep 2017
EquipmentUpdate to model year applicability.
TT 271002
Sep 2017
EquipmentUpdated to include model year 2014 thru 2018 applicability.
TT 200901
Aug 2017
EquipmentUpdate to existing tip for fuel quality checking.
V171701 2012855
Jul 2017
Engine And Engine Cooling17 17 01 July 5, 2017 2012855 Supersedes Technical Bulletin 17-16-02 (V171602) dated April 29, 2016 due to updated oil standards lists to current specifications. Engine Oils Which Meet Volkswagen Oil Quality Standards
SM 44-2017 EN
Jun 2017
EquipmentThis special notice is to inform dealers to return all part numbers listed in the document and order the superseded part numbers going forward.
VHW-17-11
Jun 2017
EquipmentVAS 6154 Replacement Part Setup Guide
Quick Reference
Mar 2017
Electrical SystemQuick Reference of vehicle concerns. Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated
1-2017 Update
Feb 2017
EquipmentThis communication is to update our ProFi dealers of the current status of the latest inbound and outbound ProFi requests.
V691601 2010479
Oct 2016
EquipmentUpdate model year applicability to include 2017.
TT 00-16-02
Oct 2016
EquipmentReminder for dealers to reference the repair manual and replace all necessary fasteners (bolts, nuts) that cannot be re-used
V871622 2019947
Oct 2016
EquipmentUpdate to model year applicability.
V011615 2014815
Oct 2016
EngineUpdate to include additional model year applicability.
V871620 2005566
Oct 2016
EquipmentUpdate model and model year applicability.
TT 97-12-02
Sep 2016
EquipmentData Link connector pin assignment chart that is applicable to all models. Update model year applicability.
TT001601
Sep 2016
StructureContacting the parts helpline
V551613_2039446
Jul 2016
StructureTO UPDATE MODEL TABLE TO CLARIFY JETTA WAGON APPLICABILITY TO TB CONTENT.
V551612-2039446
Jun 2016
StructureCorrosion may be found on the folded edge of the hood. Supersedes TB V551603
V551610-2038996
Jun 2016
EquipmentTo update claiming process statement.
V531602-2040536
Jun 2016
EquipmentTo update claim processing statement.
V501505_2038981
Jun 2016
StructureTO UPDATE CLAIM PROCESSING STATEMENT.
Ref. - Reflash U
May 2016
Electrical SystemQuick Reference Update Guide of the vehicles expected upgraded software level. The latest corresponding technical bulletins that address the issues, and concerns that have been had with the vehicles.
TT 97-14-02
Apr 2016
Electrical SystemTECH TIP DENOTING POTENTIAL FOR DAMAGE OF THE DATA LINK CONNECTOR WHEN USING AFTER MARKET PLUG IN DEVICES OR SCAN TOOLS AND SUBSEQUENT DIAGNOSTIC DIRECTION.
V501604 2014370
Mar 2016
StructureTechnical Bulletin about Paint Finish, Reducing Swirl Marks and Fine Scratches New vehicles (prior to Retail Delivery) with swirl marks and or fine scratches from polishing or cleaning. The document also have infromation about where to find warrenty coverage for the service
TT 97-14-02ss1
Mar 2016
Electrical SystemTech Tips Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)

Showing 60 of 207 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
  2. Smell for fuel and watch the first restart when hot.Hard starting when warm, hesitation under load, or any fuel odor near the tank or engine bay match this vehicle's fuel-system cluster. Check the recall table for fuel pump campaigns.
  3. Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 3 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Volkswagen Passat →