2004 Volkswagen Touareg

231 federal complaints (373 component records) · 4 recall campaigns on file · 2 federal investigations · 227 service bulletins · 5 Canadian recalls
See all 14 model years of the Volkswagen Touareg →
Engine
3.2L 6-cyl
Fuel
Diesel, Premium
Drive
4WD/AWD
EPA economy
13 city / 19 hwy
Federal complaints
231
Recall campaigns
4
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Electrical system
52
Power train
51
Tires
38
Fuel system
33
Engine & cooling
29
Air bags
27
Speed control
23
Suspension
21
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 62 complaints01 years old: 38 complaints2 years old: 22 complaints3 years old: 9 complaints4 years old: 8 complaints5 years old: 9 complaints56 years old: 16 complaints7 years old: 3 complaints8 years old: 4 complaints9 years old: 5 complaints10 years old: 7 complaints1011 years old: 5 complaints12 years old: 4 complaints13 years old: 18 complaints14 years old: 4 complaints15 years old: 6 complaints1516 years old: 2 complaints17 years old: 2 complaints18 years old: 1 complaints19 years old: 1 complaints20+ years old: 3 complaints20+
Years between the model year and the owner's reported failure date. Based on 229 of 231 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 49 complaints020,000 - 40,000 miles: 18 complaints40,000 - 60,000 miles: 16 complaints40k60,000 - 80,000 miles: 15 complaints80,000 - 100,000 miles: 23 complaints80k100,000 - 120,000 miles: 11 complaints120,000 - 140,000 miles: 5 complaints120k140,000 - 160,000 miles: 3 complaints160,000 - 180,000 miles: 3 complaints160k180,000 - 200,000 miles: 0 complaints200,000+ miles: 1 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 144 of 231 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Electrical system

52 complaint records4 fire reports
"THE ELECTRONIC SAFETY PROGRAM MODULE MALFUNCTIONED. AS A RESULT, DRIVER LOST CONTROL OF THE VEHICLE WHILE DRIVING 65 MPH.*AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →

Power train

51 complaint records1 fire report2 crash reports
"TRANSMISSION JUMPS, LUNGES, HAS DONE THIS SINCE 2009. THE DEALER STATES IT NEEDS REPLACING. SHOULD BE REPLACED BY VOLKSWAGEN...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →

Tires

38 complaint records2 fire reports
"ON MY 2004 TOUAREG WITH 12500 MILES ON IT, ALL FOUR TIRES (THAT CAME WITH THE VEHICLE WHEN I BOUGHT IT NEW) ARE COMPLETELY WORN. THE CAR WAS NEVER DRIVEN OFF ROAD. CONTINENTAL TIRES. *NM..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse tires parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
PE06022
opened Jun 2006
closed Oct 2006Air BagsSRS WARNING LIGHT ILLUMINATION
MY 2004-05 (TO 11/2004) TOUAREG VEHICLES HAVE A POTENTIALLY FAULTY/LOOSE SIDE AIR BAG WIRING CONNECTOR THAT CAN CAUSE THE WIRING CIRCUIT RESISTANCE TO EXCEED THE DESIGN LIMIT AND ILLUMINATE THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) AIR BAG LIGHT.ON 02/2005, VW...
PE05042
opened Aug 2005
closed Dec 2005Latches/Locks/LinkagesEXTERIOR DOOR HANDLE MALFUNCTION
VW ISSUED A TECHNICAL SERVICE BULLETIN (TSB) DATED JUNE 10, 2005, DESCRIBING A CONDITION OF EXTERIOR DOOR HANDLE STICKS IN THE OPENED POSITION AFTER THE DOOR IS OPENED.VW DESCRIBED THE CAUSE OF THE PROBLEM TO BE A POTENTIAL FOR INCREASED FRICTION BETWEEN THE...

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
17V583000Fuel System, GasolineVolkswagen Group of America, Inc. (Volkswagen) is recalling certain 2004-2007 Touareg vehicles. These gasoline-powered vehicles have a fuel filter flange that may crack, allowing fuel to leak.Normally free
04V592000Seat BeltsCERTAIN PASSENGER CARS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO.Normally free
04V233000Seat BeltsON CERTAIN SPORT UTILITY VEHICLES, THE REAR SEAT BELT LATCH ATTACHMENT BOLT MAY HAVE BEEN INSUFFICIENTLY RIVETED.Normally free
03V266000Electrical SystemON CERTAIN SPORT UTILITY VEHICLES, THE TIRE PRESSURE MONITORING SYSTEM (TPMS) WIRING HARNESS MAY HAVE BEEN IMPROPERLY ROUTED DURING ASSEMBLY.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2017458
2017-09-20
Fuel System4,170On certain vehicles, the fuel pump flange may develop fine cracks or fissures, which could result in a fuel leak. Leaking fuel, in the presence of an ignition source, could lead to a fire causing injury and/or damage to property.
2004259
2004-07-21
Label882Certain vehicles do not comply with the requirements of CMVSS 120. The tire pressure label, located on the driver's side B-pillar, does not indicate the vehicle GVWR and GAWR or the recommended wheel rim size.
2004187
2004-06-07
Other2,872Certain Volkswagen Phaeton, Touareg, and Audi A8L vehicles do not comply with the requirements of CMVSS 114. The steering wheel does not lock when the key is removed from the ignition switch using the optionally provided override device...
2004163
2004-05-17
Seats And Restraints1,684On certain vehicles, the rear seat safety belt latch attachment bolt may be insufficiently riveted, which could result in a reduced capability of the belt latch to withstand the applied loads.
2003177
2003-07-29
Electrical63On certain vehicles, improperly routed Tire Pressure Monitoring System (TPMS) wiring harness may contact the parking brake cable spring.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
V171901201285565
Aug 2023
Engine And Engine CoolingUpdate to Volkswagen engine oil standards
V171901201285562
May 2023
Engine And Engine CoolingVolkswagen Engine oil quality standards, update to attachments.
V171901201285560
Apr 2023
Engine And Engine CoolingEngine oil quality standards, update to attachments.
V941901201152119
Dec 2022
EquipmentUpdate model year applicability to include 2023.
V271901201189422
Dec 2022
Electrical SystemBattery testing and charging using special tools VAS6161 & GRX3000VAS Charger. Updated to include additional model year applicability.
Show 55 more bulletins
BulletinTypeComponentSummary
A002155201173212
Dec 2021
Electrical SystemThis bulletin contains general instructions for software updates.
QT Trailer
Mar 2021
Trailer HitchesInformation on the location of trailer brake controller connector and adapter harness creation.
V871806201994714
May 2020
EquipmentTool number added to table. Removal of Behr Flush Kit. VAS 6337/1A
V941901201152115
Apr 2020
EquipmentUpdated to include additional models and model year applicability.
VOS-20-11
Mar 2020
Unknown Or OtherThis document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
V011812_2014603
Dec 2019
Electrical SystemUpdate model applicability to MY 2020.
V171901_2012855
Nov 2019
Engine And Engine CoolingUpdate to Volkswagen engine oil standards.
V871806_2019947
Nov 2019
EquipmentInclude new special tool adapter and 2018 model year Jetta only
V871811_2043893
Nov 2019
EquipmentUpdate to mode; and model year applicability.
V171901_2012855
Oct 2019
EquipmentUpdate to Volkswagen engine oil standards.
SM 80-2019
Oct 2019
Unknown Or OtherParts are currently blocked from sale at this time.
V171901_2012855
Sep 2019
EngineUpdate to Volkswagen engine oil standards.
V001901_2040590
Sep 2019
EquipmentInclude additional photo's of water ingress. Also includes 2018-2020 Tiguan LWB
VOS-19-24
Sep 2019
Electrical SystemThis document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
TT 001202
Aug 2019
EquipmentTT 001202........Also includes 2005 Jetta wagon and 2018-2020 Tiguan LWB
QRUG08212019
Aug 2019
EquipmentQuick Reference Update Guide.
V171901_2012855
Aug 2019
EngineUpdate to Volkswagen engine oil standards. Also includes 2004 and 2005 Jetta Wagon and 2018-2020 Tiguan LWB
V011812_2014603
Jul 2019
Electrical SystemUpdate vehicle metadata to include pull ahead models. Also includes R32 2002-2007 and 2002-2006 Jetta Wagon.
Quicktip 1.2_TB
Jul 2019
Electrical SystemTrailer braking information.
V171901_2012855
Jul 2019
EngineEngine oil quality standards. Also includes all models for 1997-2003. Also Rabbit from 2006-2009.
171901_2012855
Jun 2019
EquipmentRemote Key Battery Replacement
V871812-2005566
Jun 2019
EquipmentUpdate vehicle metadata.
SM 33-2019
Mar 2019
EquipmentThe part number listed in the document is to be returned if it meets the criteria provided.
TT 91 19 01
Mar 2019
EquipmentAlternative method for radio code retrieval.
V171901-2012855
Mar 2019
EngineEngine Oils Which Meet Volkswagen Oil Quality Standards
Gasoline Engine
Feb 2019
Engine And Engine CoolingGasoline Engine Misfire Diagnosis document
V271901-2011894
Feb 2019
Electrical SystemBattery Testing and Charging instruction. Updated to include model year 2019 applicability.
V941901-2011521
Feb 2019
Exterior LightingCondensation and or water droplets visible on inside of exterior light lenses. TB updated to include model year 2019 applicability.
V871812-2005566
Nov 2018
EquipmentUpdate vehicle metadata.
A971861 2013504-
Jun 2018
Electrical SystemThis information bulletin contains instructions for checking the pins/terminals for contacts and nano contacts.
TT001703
Nov 2017
Electrical SystemTip for Scan tool concerns that may occur duing a test plan
TT 200901
Aug 2017
EquipmentUpdate to existing tip for fuel quality checking.
V171701 2012855
Jul 2017
Engine And Engine Cooling17 17 01 July 5, 2017 2012855 Supersedes Technical Bulletin 17-16-02 (V171602) dated April 29, 2016 due to updated oil standards lists to current specifications. Engine Oils Which Meet Volkswagen Oil Quality Standards
V1.0
Jun 2017
Electrical SystemTrailer braking information
Quick Tip - Trai
Jun 2017
Trailer HitchesTrailer towing information
SM 44-2017 EN
Jun 2017
EquipmentThis special notice is to inform dealers to return all part numbers listed in the document and order the superseded part numbers going forward.
VHW-17-11
Jun 2017
EquipmentVAS 6154 Replacement Part Setup Guide
Quick Reference
Mar 2017
Electrical SystemQuick Reference of vehicle concerns. Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated
1-2017 Update
Feb 2017
EquipmentThis communication is to update our ProFi dealers of the current status of the latest inbound and outbound ProFi requests.
V691601 2010479
Oct 2016
EquipmentUpdate model year applicability to include 2017.
TT 00-16-02
Oct 2016
EquipmentReminder for dealers to reference the repair manual and replace all necessary fasteners (bolts, nuts) that cannot be re-used
V871622 2019947
Oct 2016
EquipmentUpdate to model year applicability.
V011615 2014815
Oct 2016
EngineUpdate to include additional model year applicability.
V871620 2005566
Oct 2016
EquipmentUpdate model and model year applicability.
TT 97-12-02
Sep 2016
EquipmentData Link connector pin assignment chart that is applicable to all models. Update model year applicability.
TT001601
Sep 2016
EquipmentContacting the parts helpline
V581601-2039001
Jun 2016
EquipmentTo update Claim processing statement.
Ref. - Reflash U
May 2016
Electrical SystemQuick Reference Update Guide of the vehicles expected upgraded software level. The latest corresponding technical bulletins that address the issues, and concerns that have been had with the vehicles.
TT 97-14-02
Apr 2016
Electrical SystemTECH TIP DENOTING POTENTIAL FOR DAMAGE OF THE DATA LINK CONNECTOR WHEN USING AFTER MARKET PLUG IN DEVICES OR SCAN TOOLS AND SUBSEQUENT DIAGNOSTIC DIRECTION.
V501604 2014370
Mar 2016
StructureTechnical Bulletin about Paint Finish, Reducing Swirl Marks and Fine Scratches New vehicles (prior to Retail Delivery) with swirl marks and or fine scratches from polishing or cleaning. The document also have infromation about where to find warrenty coverage for the service
TT 97-14-02ss1
Mar 2016
Electrical SystemTech Tips Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
Edition173
Feb 2016
EquipmentFuel Additive to Help Prevent Sporadic Misfire Faults
Update 02122016
Feb 2016
Electrical SystemQuick Reference of vehicle concerns. Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated
UpdateGuide
Feb 2016
EquipmentQuick reference update guide.
V011602 2014815
Feb 2016
Fuel SystemTechnical tips on what to do if improper gasoline has been added to the vehicle.

Showing 60 of 227 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
  2. Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
  3. Read the tire date codes and look for uneven wear.Uneven wear on this vehicle often points back to the suspension. Four different date codes tell their own story.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 4 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Volkswagen Touareg →