Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Seats
Glass & wipers
Latches & locks
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| PE08065 opened Nov 2008 | closed Jul 2009 | Seats | DRIVER SEAT ANCHOR FAILURE THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR... |
| PE05050 opened Sep 2005 | closed Jan 2006 | Fuel System, Other | FUEL TANK PUNCTURES FROM ROAD DEBRIS - led to recall 06V003000 ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 09V169000 | Engine And Engine Cooling | NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE... | Normally free |
| 06V401000 | Steering | CERTAIN SPORT UTILITY VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. | Normally free |
| 06V054000 | Fuel System, Gasoline | ON CERTAIN SPORT UTILITY VEHICLES, A FITTING FOR VAPOR RECIRCULATION, WHICH IS WELDED ON THE FUEL TANK, MAY COME OFF THE FUEL TANK BECAUSE INCORRECT MATERIAL WAS USED. | Normally free |
| 06V048000 | Seat Belts | ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE... | Normally free |
| 06V003000 | Fuel System, Gasoline | ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR... | Normally free |
| 05V319000 | Electrical System | ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2009153 2009-05-28 | Engine | 27,928 | On certain vehicles, the intake air ducts, which are connected to the intermediate resonator in the air intake system of the engine, may separate from the resonator with engine movement. |
| 2006272 2006-10-19 | Other | 3,378 | Certain vehicles fail to comply with the requirements of CMVSS 114 - Locking and Immobilization Systems. The steering wheel lock may engage with the ignition in the "OFF" position, even if the transmission is out of the "PARK" position. |
| 2006044 2006-02-15 | Fuel System | 1,176 | On certain vehicles, an inadequate vapour recirculation fitting, which is welded to the fuel tank, may separate from the tank. |
| 2006039 2006-02-13 | Seats And Restraints | 19,330 | On certain vehicles, the webbing of a rear outboard seat belt may contact the rear seat back hinge where it can be cut by the sharp edge of the metal portion of the hinge during a frontal crash. |
| 2006004 2006-01-06 | Fuel System | 20,926 | On certain vehicles, the fuel tank may be punctured by road debris that has been picked up and thrown by the front tires. A fuel leak, in the presence of an ignition source, could result in a fire. |
Show 1 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2005208 2005-07-13 | Electrical | 15,030 | On certain vehicles equipped with a Continuously Variable Transmission (CVT), an open circuit in the alternator can occur due to wire fatigue caused by movement of the rotor coil during rapid changes in engine speed. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| NTB09-131C Apr 2026 | Structure | CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. | |
| NTB10-066C May 2024 | Electrical System | CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB13-027D May 2024 | Electrical System | CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB13-107G May 2024 | Electrical System | VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB09-081K Apr 2024 | Visibility/Wiper | WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| NTB13-028I Apr 2024 | Visibility/Wiper | REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB17-019H Apr 2024 | Visibility/Wiper | WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB08-097L Sep 2023 | Steering | DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB23-049 Jun 2023 | Electrical System | 12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. | |
| NTB23-053 Jun 2023 | Electrical System | SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. | |
| NTB13-107F Apr 2023 | Electrical System | VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB16-003C Apr 2023 | Electrical System | INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. | |
| NTB10-145B Mar 2023 | Service Brakes | ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB09-081J Feb 2023 | Visibility | WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB13-028H Feb 2023 | Visibility | REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB08-097K Feb 2023 | Steering | DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB10-126C Feb 2023 | Wheels | WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB10-029I Nov 2022 | Power Train | ABNORMAL NOISE, VIBRATION AND/OR BINDING FEELING FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB10-029H May 2022 | Power Train | NISSAN AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB10-029G Mar 2022 | Equipment | NISSAN AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB13-027C Feb 2022 | Electrical System | CAN COMMUNICATION â NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB99-001F Dec 2021 | Suspension | STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB99-001e Feb 2021 | Suspension | STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| DOR-H5Y5B-01 Dec 2020 | Equipment | This SKU is a Suspension Ball Joint. The customer communication requested return of unsold inventory to inspect for the outer diameter of the ball joint housing being too small. | |
| NTB10-029f Sep 2020 | Power Train | NISSAN; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS IF YOU CONFIRM There is a vibration or judder feeling from the rear of the vehicle during the following conditions: ï· When making turns ï· On dry roads ï· At low speeds (under 40 MPH) And ï· The above vibration does... | |
| NTB15-041a May 2020 | Electrical System | CONFIGURATION FOR BLANK REPLACEMENT BCM This bulletin is no longer applicable. Discard previous versions of NTB15-041. | |
| NTB17-030a Nov 2018 | Fuel System | NISSAN; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin applies to Titan XD vehicles with a gas engine. The update below was sent out to Regions and Dealers in August of this year. | |
| Revision 1-NEVAP Nov 2018 | Engine | OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Dealers in August of this year. We are re-circulating this update to make regional and dealer personnel aware that we are re-notifying customers at this time. | |
| NTB10-029e Nov 2018 | Suspension | NISSAN; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB10-029d Sep 2018 | Power Train | NISSAN; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies only to vehicles equipped with AWD (All-Wheel Drive) or 4WD (4-Wheel Drive). This bulletin has been amended. The APPLIED VEHICLES and PARTS INFORMATION sections have been revised. | |
| NTB17-030a Aug 2018 | Fuel System | NISSAN; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin applies to Titan XD vehicles with a gas engine. This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. | |
| NTB17-030 Mar 2017 | Fuel System | NISSAN; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by dealer service staff. | |
| NTB09099A Apr 2016 | Equipment Adaptive/Mobility | IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location. ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. | |
| NTB09131B Apr 2016 | Equipment | SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Nissan by request if certain criteria are met. | |
| NTB09081C Jan 2016 | Visibility | SERVICE INFORMATION The purpose of this bulletin is to give Nissan dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility. | |
| NTB13028A Nov 2015 | Visibility | SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. | |
| NTB10029C Nov 2015 | Suspension | IF YOU CONFIRM There is a vibration or judder feeling from the rear of the vehicle; when making, turns, on dry roads, or at low speeds (under 40 MPH), and the vibration does not occur if the Electric Controlled Coupling is electrically disconnected. | |
| NTB13088A Sep 2015 | Service Brakes | SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: - Basic diagnosing of TPMS/LTPWS systems - Radio frequency interference causing a "No Data" (C1708, C1709, C1710, C1711) condition -... | |
| NTB15055 Jun 2015 | Engine And Engine Cooling | SERVICE INFORMATION After ECM reprogramming, the Calibration Verification Number (CVN) needs to be automatically calculated prior to State emissions testing (also known as Inspection Maintainence, I/M, or SMOG testing depending upon location). | |
| NTB15041 Apr 2015 | Structure | SERVICE INFORMATION The Body Control Module (BCM) for the Applied Vehicles in this bulletin is now shipped as a blank unit. As with previous BCM replacements, when a blank unit is installed, the configuration process must be performed. See this bulletin for further detail. | |
| NTB00042D Jan 2015 | Equipment | SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death. | |
| NTB14107 Nov 2014 | Electrical System | SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal while accelerating. | |
| NTB10066A Jun 2014 | Equipment | SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: - Always diagnose the communication codes first. | |
| NTB-08-055-A Jan 2014 | Air Bags | NISSAN: SRS PRECAUTIONS DURING SERVICE;IMPROPER MAINTENANCE, INCLUDING INCORRECT REMOVAL AND INSTALLATION OF THE SRS, CAN LEAD TO A SERIOUS INJURY OR DEATH CAUSED BY UNINTENTIONAL ACTIVATION OF THE SRS ON ALL NISSAN MODELS WITH THE SRS SYSTEMS. *PE UPDATED 2/21/14. *PE | |
| NTB08055C Jan 2014 | Equipment | SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle. | |
| NTB-03-074-C Nov 2013 | Exterior Lighting | NISSAN: EXTERIOR LAMP FOGGING. OCCASIONALLY WATER IS NOTICED IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). | |
| NTB92123D Aug 2013 | Wheels | Nissan Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Nissan design and performance standards. | |
| NTB11005D Aug 2013 | Equipment | Two methods are used to update/upgrade Navigation Map Data: 1. The customer goes to www.nissannavigation.com and is mailed update disc(s) or SD Card and installs data, OR 2. | |
| NTB13027A Aug 2013 | Electrical System | SERVICE INFORMATION This TSB is for troubleshooting of CAN Modules with "Diag-On-CAN" Diagnostics. The flow charts below are meant to troubleshoot current CAN DTCs. | |
| NTB00033E Jul 2013 | Service Brakes | SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake incidents fall into the following categories: a. | |
| NTB04094A Jul 2013 | Wheels | If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. | |
| NTB98018G Jun 2013 | Electrical System | As part of an enhanced emissions test for Inspection & Maintenance (I/M), some States may require the System Readiness Test (SRT) status be checked. | |
| NTB-13-038 Apr 2013 | Latches/Locks/Linkages | NISSAN: LOCK/UNLOCK REQUEST BUTTON ON OUTSIDE HANDLE DOES NOT RESPOND. *JS | |
| NTB99001A Mar 2013 | Suspension | SERVICE INFORMATION This bulletin provides information to identify: - A leaking strut or a shock absorber that qualifies for replacement under warranty. | |
| NTB12-035 Apr 2012 | Power Train | NISSAN: ECM REPLACEMENT PROCEDURES WITH CONSULT III PLUS. APPLIES TO ALL 2004 AND LATER (DOES NOT APPLY TO LEAF/EV) VEHICLES. *JS | |
| NTB-10-123 Oct 2011 | Engine And Engine Cooling | NISSAN: 2003-2007 MURANO. THERE IS FLUID LEAKING FROM THE TRANSFER ASSEMBLY. *RM | |
| NTB-11-072 Jul 2011 | Steering | NISSAN: 2003-2007 MURANO. INFORMATION ON REPLACING THE POWER STEERING HOSE. *RM | |
| NTB-11-005 Jan 2011 | Equipment | NISSAN: NAVIGATION MAP DATA UPDATE MATRIX. AFFECTING ALL VEHICLES 2003-11 EXCEPT LEAF, EQUIPPED WITH NAVIGATION SYSTEM. CUSTOMER IS MAILED UPDATE DISC(S) OR SD CARD AND INSTALLS DATA; DEALERSHIP IS MAILED UPDATE DISC(S) AND THE DEALERSHIP INSTALLS DATA WHEN VEHICLE IS BROUGHT... | |
| NTB-09-101 Sep 2010 | Tires | NISSAN: TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT ON/FLASHING. NO MODELS OR MODEL YEARS LISTED. *PE UPDATED ON 08-11-2011. *KB | |
| NTB-09-129 Sep 2010 | Equipment | NISSAN: VENT CONTROL VALVE REPLACEMENT. WHEN REPLACING THE EVAP CANISTER VENT CONTROL VALVE FOR REASON: USE THE ONE LISTED ON PAGE 2; FOR VENT CONTROL VALVE REPLACEMENT PROCEDURE, REFER TO THE APPROPRIATE SECTION OF THE ELECTRONIC SERVICE MANUALS (ESM; WHEN INSTALLING THE NEW... |
Showing 60 of 78 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Run every power seat adjustment and check the seat frame.Motors that stall and seats that rock on their tracks are this vehicle's seat complaints.
- Run the wipers and washers, and test every window.Slow or stuck regulators, streaking wipers, and windshield cracks are this vehicle's visibility complaints.
- Close every door, hood, and tailgate gently, once.A door that needs a slam or springs back is the latch complaint on this vehicle. It is the kind of fault a seller has learned to hide by slamming.
- Run the VIN against open recalls before you negotiate.This vehicle has 6 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Nissan Murano →