Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Engine & cooling
Power train
Electrical system
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA08006 opened Feb 2008 | closed Apr 2009 | Steering | ENGINE COMPARTMENT FIRE THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L... |
| PE07052 opened Oct 2007 | closed Feb 2008 | Steering | ENGINE COMPARTMENT FIRE COMPLAINANTS ALLEGE THAT A FIRE ERUPTED UNDER THE HOOD, NEAR THE FRONT OF THE VEHICLE.IN CHRYSLER'S RESPONSE TO ODI'S NOVEMBER 2, 2007 INFORMATION REQUEST, CHRYSLER ASSERTS THAT THE ALLEGED DEFECT OCCURS ONLY IN THE 4.0L ENGINES AND THE CONSUMER WILL... |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 9100226 Sep 2023 | Electrical System | Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. | |
| 9004009 Apr 2021 | Power Train | Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. | |
| S1121000006 Rev. Aug 2020 | Electrical System | (Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns | |
| S1121000006RevA Aug 2020 | Power Train | (Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns | |
| 23-015-20 Apr 2020 | Equipment | Disinfectant Solution Recommended for COVID-19 |
Show 45 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 08-049-20 Apr 2020 | Equipment | Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary. | |
| 31-006-19 Nov 2019 | Structure | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. | |
| 31-003-19 Nov 2019 | Equipment | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. | |
| 31-005-19 Nov 2019 | Equipment | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. | |
| 3100619 Nov 2019 | Structure | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. | |
| 3100319 Nov 2019 | Structure | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. | |
| 3100519 Nov 2019 | Structure | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. | |
| 9003687 Mar 2017 | Seat Belts | Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. | |
| 9003623 Nov 2016 | Equipment | Wiper If Mopar OE wipers are unavailable, the below alternatives can be offered instead. 05066964A$ = WBRW0011A$ 05066973A$ = WB000019A$ or WBF00019A$ 05096134A$ = WB000027A$ or WBF00028A$ 55154762A$ = WB000013A$ 68001330A$ = WB000019A$ or WBF00019A$ 05012611A$ = WB000021A$ or... | |
| 23027 Aug 2016 | Electrical System | Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. | |
| 23137 Aug 2016 | Equipment | Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for identifying suspect stock. | |
| 23104 Aug 2016 | Equipment | 05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. | |
| 20244 Aug 2016 | Equipment | CBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock and available for order. | |
| Volume 2, Issue Aug 2016 | Equipment | Warranty Operations Newsletter Updates from Warranty Operations | |
| 22892 Aug 2016 | Equipment | Return: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 55372082AA. | |
| 22867 Aug 2016 | Electrical System | Inspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB. | |
| 22958 Aug 2016 | Electrical System | 1NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifying suspect stock. | |
| 20616 Aug 2016 | Electrical System | P/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached. | |
| Volume 2, Issue Jun 2016 | Equipment | Warranty Operations Newsletter Updates from Warranty Operations | |
| 05170303A Mar 2016 | Equipment | Housing cover mounting bolt holes use self-tapping fasteners. New fasteners are required with housing replacement. | |
| 23-012-16 Mar 2016 | Structure | Magnesium Inner Liftgate Repair And Appearance Characteristics This bulletin involves discussing magnesium inner liftgate repair warnings and appearance characteristics. | |
| 2301216 Mar 2016 | Structure | Magnesium Inner Liftgate Repair And Appearance Characteristics | |
| R2118796A Feb 2016 | Engine And Engine Cooling | Valve Body. These may cause over drive cycling. | |
| 68018095A Feb 2016 | Equipment | HVAC Distribution Housing | |
| RL108213A$ Jan 2016 | Engine And Engine Cooling | NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~ | |
| R2108213A$ Jan 2016 | Structure | W5A580 (NAG1) Valve Body - complete | |
| 9003215 Feb 2015 | Equipment | Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application. | |
| 9002887 Feb 2015 | Structure | Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009,... | |
| 9001329 Feb 2014 | Air Bags | Part Description: Seat Belt - Retaining Button Kits. Issue Description: Do not replace the entire seat belt if the seat belt web stop button is missing or damaged.~Belt Web Button:~ 1D1 - Light Graystone - 05093280AB Belt Web Button~1D5 - Medium Slate Gray - 05093280AB Belt Web... | |
| 9001645 Feb 2014 | Engine And Engine Cooling | Part Description: Short Runner Valve (Actuator) Issue Description: Issue 1~ JC,JS '08-09MY 3.5L only~ Caution - Do not replace the intake manifold for a short runner valve (SRV) fault (P1004 / P2008 / P2016 / P2017) or for a manifold tuning valve (MTV) fault (P1005 / P2077 /... | |
| 9002519 Mar 2013 | Equipment | 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois,... | |
| 09-001-13 Feb 2013 | Engine | Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components. | |
| SB-25-003-10 Nov 2010 | Engine And Engine Cooling | CHRYSLER: MALFUNCTION LIGHT IS ON. VEHICLE IS HARD TO START OR NO START WHEN FUEL TANK IS FULL. FUEL HAS LIKELY ACCUMULATED IN THE EVAPORATIVE LINES. *RM | |
| TSB-J16 May 2009 | Power Train | CHRYSLER SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE POWERTRAIN CONTROL MODULE (PCM) ON THE VEHICLES MAY NOT ADEQUATELY CONTROL NITROGEN OXIDE EMISSIONS LEVELS UNDER CERTAIN OPERATING CONDITIONS. | |
| 2101607 Mar 2008 | Power Train | FLASH: TORQUE CONVERTER SHUDDER WITH COORDINATED CHANGE. *NJ UPDATED 4/29/08. *NJ | |
| 2100207 Jan 2008 | Power Train | TORQUE CONVERTER SHUDDER / SHIFT QUALITY IMPROVEMENTS / DTC P0732. *KB UPDATED 08-13-07. *KB UPDATED 01/09/08. *NJ UPDATED 3/7/08. *NJ | |
| 2304106 Aug 2007 | Exterior Lighting | EXTERIOR LAMP - LENS FOGGING. *NJ | |
| 2100807 May 2007 | Power Train | HARSH TRANSMISSION ENGAGEMENT OR CLUNK WHEN SHIFTING OUT OF REVERSE OR FROM DRIVE, THROUGH REVERSE INTO PARK. *KB | |
| 04 Mar 2007 | Power Train | REPROGRAM PCM. *KB | |
| 1800307 Jan 2007 | Engine And Engine Cooling | MIL ILLUMINATION DTC P1004 - SHORT RUNNER VALVE PERFORMANCE. *KB | |
| 07001 Jan 2007 | Suspension | TORQUE CONVERTER SHUDDER PREVENTION / SHIFT QUALITY IMPROVEMENTS. *KB | |
| 2304706 Oct 2006 | Visibility | CRACKED WINDSHIELD DUE TO BEING HIT BY A FOREIGN OBJECT LIKE A STONE. *KB | |
| 2200406 Oct 2006 | Tires | TIRE PRESSURE MONITOR SYSTEM INFORMATION. *KB | |
| 0500706 Sep 2006 | Service Brakes | ABS SOUND AFTER IGNITION CYCLE AT APPROXIMATELY 15KM/H (9MPH). *KB | |
| 0803006 Aug 2006 | Power Train | POWERTRAIN CONTROL MODULE INITIALIZATION. *KB |
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Chrysler Pacifica →