2007 Chrysler Pacifica

326 federal complaints (481 component records) · 0 recall campaigns on file · 2 federal investigations · 50 service bulletins
See all 18 model years of the Chrysler Pacifica →
Engine
3.8L 6-cyl
Fuel
Regular
Drive
FWD
EPA economy
16 city / 23 hwy
Federal complaints
326
Recall campaigns
0
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Engine & cooling
109
Power train
90
Electrical system
52
Fuel system
42
Steering
41
Body & structure
22
Suspension
21
Other
20
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 24 complaints01 years old: 26 complaints2 years old: 20 complaints3 years old: 21 complaints4 years old: 25 complaints5 years old: 35 complaints56 years old: 37 complaints7 years old: 34 complaints8 years old: 32 complaints9 years old: 14 complaints10 years old: 17 complaints1011 years old: 12 complaints12 years old: 9 complaints13 years old: 7 complaints14 years old: 5 complaints15 years old: 4 complaints1516 years old: 3 complaints17 years old: 0 complaints18 years old: 0 complaints19 years old: 1 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 326 of 326 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 25 complaints020,000 - 40,000 miles: 38 complaints40,000 - 60,000 miles: 31 complaints40k60,000 - 80,000 miles: 47 complaints80,000 - 100,000 miles: 45 complaints80k100,000 - 120,000 miles: 32 complaints120,000 - 140,000 miles: 22 complaints120k140,000 - 160,000 miles: 20 complaints160,000 - 180,000 miles: 7 complaints160k180,000 - 200,000 miles: 7 complaints200,000+ miles: 4 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 278 of 326 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Engine & cooling

109 complaint records5 fire reports
"WE WERE GETTING ONTO THE FREEWAY AND THE CAR LOST POWER AND THE CHECK ENGINE LIGHT KEPT FLASHING. THEN WE REGAINED POWER A MINUTE OR TWO LATER. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →

Power train

90 complaint records
"I HAVE INFORMED CHYRSLER ABOUT THIS PROBLEM - REGARDING THE TRANSMISSION ON MY 2007 PACIFICA BUT THEY TELL ME THIS IS NORMAL. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →

Electrical system

52 complaint records3 fire reports
"I HAVE A 2007 CHRYSLER PACIFICA THAT HAS BEEN DIAGNOSED AS HAVING A BAD TIPM, THE CAR WOULD LOSE ALL INTERIOR POWER ALONG WITH WINDSHIELD WIPERS; THIS IS EXTREMELY DANGEROUS AS THIS WOULD HAPPEN DURING RAIN...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
EA08006
opened Feb 2008
closed Apr 2009SteeringENGINE COMPARTMENT FIRE
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L...
PE07052
opened Oct 2007
closed Feb 2008SteeringENGINE COMPARTMENT FIRE
COMPLAINANTS ALLEGE THAT A FIRE ERUPTED UNDER THE HOOD, NEAR THE FRONT OF THE VEHICLE.IN CHRYSLER'S RESPONSE TO ODI'S NOVEMBER 2, 2007 INFORMATION REQUEST, CHRYSLER ASSERTS THAT THE ALLEGED DEFECT OCCURS ONLY IN THE 4.0L ENGINES AND THE CONSUMER WILL...

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
9100226
Sep 2023
Electrical SystemConnector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability.
9004009
Apr 2021
Power TrainTransmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage.
S1121000006 Rev.
Aug 2020
Electrical System(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
S1121000006RevA
Aug 2020
Power Train(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
23-015-20
Apr 2020
EquipmentDisinfectant Solution Recommended for COVID-19
Show 45 more bulletins
BulletinTypeComponentSummary
08-049-20
Apr 2020
EquipmentCharging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
31-006-19
Nov 2019
StructureRepair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
31-003-19
Nov 2019
EquipmentUse of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
31-005-19
Nov 2019
EquipmentUse of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100619
Nov 2019
StructureRepair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100319
Nov 2019
StructureUse of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100519
Nov 2019
StructureUse of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
9003687
Mar 2017
Seat BeltsRestraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
9003623
Nov 2016
EquipmentWiper If Mopar OE wipers are unavailable, the below alternatives can be offered instead. 05066964A$ = WBRW0011A$ 05066973A$ = WB000019A$ or WBF00019A$ 05096134A$ = WB000027A$ or WBF00028A$ 55154762A$ = WB000013A$ 68001330A$ = WB000019A$ or WBF00019A$ 05012611A$ = WB000021A$ or...
23027
Aug 2016
Electrical SystemReturn: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF.
23137
Aug 2016
EquipmentInspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for identifying suspect stock.
23104
Aug 2016
Equipment05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock.
20244
Aug 2016
EquipmentCBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock and available for order.
Volume 2, Issue
Aug 2016
EquipmentWarranty Operations Newsletter Updates from Warranty Operations
22892
Aug 2016
EquipmentReturn: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 55372082AA.
22867
Aug 2016
Electrical SystemInspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB.
22958
Aug 2016
Electrical System1NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifying suspect stock.
20616
Aug 2016
Electrical SystemP/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached.
Volume 2, Issue
Jun 2016
EquipmentWarranty Operations Newsletter Updates from Warranty Operations
05170303A
Mar 2016
EquipmentHousing cover mounting bolt holes use self-tapping fasteners. New fasteners are required with housing replacement.
23-012-16
Mar 2016
StructureMagnesium Inner Liftgate Repair And Appearance Characteristics This bulletin involves discussing magnesium inner liftgate repair warnings and appearance characteristics.
2301216
Mar 2016
StructureMagnesium Inner Liftgate Repair And Appearance Characteristics
R2118796A
Feb 2016
Engine And Engine CoolingValve Body. These may cause over drive cycling.
68018095A
Feb 2016
EquipmentHVAC Distribution Housing
RL108213A$
Jan 2016
Engine And Engine CoolingNAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
R2108213A$
Jan 2016
StructureW5A580 (NAG1) Valve Body - complete
9003215
Feb 2015
EquipmentPart Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application.
9002887
Feb 2015
StructurePart Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009,...
9001329
Feb 2014
Air BagsPart Description: Seat Belt - Retaining Button Kits. Issue Description: Do not replace the entire seat belt if the seat belt web stop button is missing or damaged.~Belt Web Button:~ 1D1 - Light Graystone - 05093280AB Belt Web Button~1D5 - Medium Slate Gray - 05093280AB Belt Web...
9001645
Feb 2014
Engine And Engine CoolingPart Description: Short Runner Valve (Actuator) Issue Description: Issue 1~ JC,JS '08-09MY 3.5L only~ Caution - Do not replace the intake manifold for a short runner valve (SRV) fault (P1004 / P2008 / P2016 / P2017) or for a manifold tuning valve (MTV) fault (P1005 / P2077 /...
9002519
Mar 2013
Equipment82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois,...
09-001-13
Feb 2013
EngineGasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
SB-25-003-10
Nov 2010
Engine And Engine CoolingCHRYSLER: MALFUNCTION LIGHT IS ON. VEHICLE IS HARD TO START OR NO START WHEN FUEL TANK IS FULL. FUEL HAS LIKELY ACCUMULATED IN THE EVAPORATIVE LINES. *RM
TSB-J16
May 2009
Power TrainCHRYSLER SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE POWERTRAIN CONTROL MODULE (PCM) ON THE VEHICLES MAY NOT ADEQUATELY CONTROL NITROGEN OXIDE EMISSIONS LEVELS UNDER CERTAIN OPERATING CONDITIONS.
2101607
Mar 2008
Power TrainFLASH: TORQUE CONVERTER SHUDDER WITH COORDINATED CHANGE. *NJ UPDATED 4/29/08. *NJ
2100207
Jan 2008
Power TrainTORQUE CONVERTER SHUDDER / SHIFT QUALITY IMPROVEMENTS / DTC P0732. *KB UPDATED 08-13-07. *KB UPDATED 01/09/08. *NJ UPDATED 3/7/08. *NJ
2304106
Aug 2007
Exterior LightingEXTERIOR LAMP - LENS FOGGING. *NJ
2100807
May 2007
Power TrainHARSH TRANSMISSION ENGAGEMENT OR CLUNK WHEN SHIFTING OUT OF REVERSE OR FROM DRIVE, THROUGH REVERSE INTO PARK. *KB
04
Mar 2007
Power TrainREPROGRAM PCM. *KB
1800307
Jan 2007
Engine And Engine CoolingMIL ILLUMINATION DTC P1004 - SHORT RUNNER VALVE PERFORMANCE. *KB
07001
Jan 2007
SuspensionTORQUE CONVERTER SHUDDER PREVENTION / SHIFT QUALITY IMPROVEMENTS. *KB
2304706
Oct 2006
VisibilityCRACKED WINDSHIELD DUE TO BEING HIT BY A FOREIGN OBJECT LIKE A STONE. *KB
2200406
Oct 2006
TiresTIRE PRESSURE MONITOR SYSTEM INFORMATION. *KB
0500706
Sep 2006
Service BrakesABS SOUND AFTER IGNITION CYCLE AT APPROXIMATELY 15KM/H (9MPH). *KB
0803006
Aug 2006
Power TrainPOWERTRAIN CONTROL MODULE INITIALIZATION. *KB

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
  2. Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
  3. Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
  4. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Chrysler Pacifica →