Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Fuel system
Air bags
Electrical system
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA21002 opened Sep 2021 | OPEN | Air Bags | Desiccated Air Bag Inflator Rupture From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. |
| EA15001 opened Feb 2015 | OPEN | Air Bags | Air Bag Inflator Rupture - led to recall 22V945 The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the... |
| PE14016 opened Jun 2014 | closed Mar 2015 | Air Bags | Air Bag Inflator Rupture - led to recall 15V226000 The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the... |
| EA07003 opened Feb 2007 | closed Feb 2008 | Air Bags | SIDE CURTAIN AIR BAG FAILURE ODI'S INVESTIGATION IDENTIFIED NO ISSUES IN THE DESIGN, MANUFACTURING PROCESS, OR QUALITY CONTROL PROCESS OF THE SIDE CURTAIN AIR BAGS USED IN THE DODGE DURANGO VEHICLES.THERE HAVE BEEN NO REPORTED FIELD INCIDENTS OF SIDE CURTAIN AIR BAG FAILURES SIMILAR TO... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 16V352000DO NOT DRIVE | Air Bags | Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. | Normally free |
| 15V313000DO NOT DRIVE | Air Bags | Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010... | Normally free |
| 06V386000 | Steering | ON CERTAIN VEHICLES, THE RIGHT FRONT STEERING KNUCKLE MAY HAVE BEEN IMPROPERLY MANUFACTURED. BECAUSE OF A BROKEN COOLING LINE, PARTS CAST IN TOOL CAVITY #63 ON JULY 18 AND JULY 19, 2006, MAY HAVE A COLD SHUT CONDITION... | Normally free |
| 06V341000 | Power Train | ON CERTAIN PASSENGER AND SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH AUTOMATIC TRANSMISSIONS, THE SOFTWARE PROGRAMMED INTO THE POWERTRAIN CONTROL MODULE CAN CAUSE A MOMENTARY LOCK UP OF THE DRIVE WHEELS IF... | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2016265 2016-05-27 | Airbag | 459,492 | On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. |
| 2015228 2015-05-27 | Airbag | 374,508 | On certain vehicles, the driver frontal airbag inflator could produce excessive internal pressure during airbag deployment. |
| 2015093 2015-03-03 | Airbag | 1,000 | Fiat Chrysler Automobiles (FCA) Canada is conducting a voluntary Safety Improvement Program involving Takata driver and/or passenger airbag inflators installed in certain vehicles that were originally sold or ever registered in certain... |
| 2015003 2015-01-06 | Airbag | 258,600 | Chrysler Canada is conducting a voluntary Safety Improvement Campaign concerning the driver's airbag inflator on certain vehicles equipped with Takata airbags. Chrysler Canada will replace the driver's inflator on affected vehicles. |
| 2006253 2006-10-05 | Steering | 247 | On certain vehicles, the right front steering knuckle may have been improperly manufactured and could break. This may cause a loss of steering control and result in a crash. |
Show 1 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2006218 2006-09-08 | Powertrain | 345 | On certain vehicles equipped with the 42RLE automatic transmission, the Powertrain Control Module (PCM) may cause a momentary lock up of the drive wheels if the vehicle is traveling over 65 kph and the operator shifts from drive to neutral... |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 9100645 Aug 2025 | Unknown Or Other | Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only. | |
| 104087 Apr 2025 | Unknown Or Other | ACTUATOR - A/C AND HEATER | |
| 103954 Apr 2025 | Unknown Or Other | ACTUATOR - A/C AND HEATER | |
| 101232 Oct 2024 | Power Train | Plate - Planetary | |
| 9100226 Sep 2023 | Electrical System | Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. |
Show 42 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 9004009 Apr 2021 | Power Train | Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. | |
| 9004350 Mar 2021 | Engine And Engine Cooling | GEAR MOTOR, Transfer Case The gear motor assembly is shipped in AWD/2WD position. The transfer case needs to be positioned in AWD/2WD position to properly assemble gear motor to T-Case. Please reference Star Online publication S2121000003 for further details. | |
| S2121000003 Mar 2021 | Power Train | Transfer Case Gear Motor/Actuator Installation Guidelines. | |
| 9001784 Feb 2021 | Equipment | Mechanical rocker arm, intake, 1.7 ratio. | |
| S1121000006 Rev. Aug 2020 | Electrical System | (Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns | |
| S1121000006RevA Aug 2020 | Electrical System | (Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns | |
| 23-015-20 Apr 2020 | Equipment | Disinfectant Solution Recommended for COVID-19 | |
| 08-049-20 Apr 2020 | Equipment | Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary. | |
| 31-006-19 Nov 2019 | Structure | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. | |
| 31-003-19 Nov 2019 | Equipment | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. | |
| 31-005-19 Nov 2019 | Equipment | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. | |
| 3100619 Nov 2019 | Structure | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. | |
| 3100319 Nov 2019 | Structure | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. | |
| 3100519 Nov 2019 | Structure | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. | |
| 9003687 Mar 2017 | Seat Belts | Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. | |
| 68332810 Sep 2016 | Engine And Engine Cooling | Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan T-joints.~ 2. | |
| 05183348A$ May 2016 | Equipment | KEY BLANK WITH TRANSMITTER The key with an integrated FOB P/N 05183348AA is temporarily unavailable. The supplier is currently working on a functional replacement. | |
| 05183348A May 2016 | Equipment | KEY BLANK WITH TRANSMITTER The key with an integrated FOB P/N 05183348AA is temporarily unavailable. The supplier is currently working on a functional replacement. | |
| R2118796A Feb 2016 | Engine And Engine Cooling | Valve Body. These may cause over drive cycling. | |
| RL108213A$ Jan 2016 | Engine And Engine Cooling | NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~ | |
| 9003215 Feb 2015 | Engine And Engine Cooling | Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application. | |
| 9002887 Feb 2015 | Engine And Engine Cooling | Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009,... | |
| 9002828 Sep 2014 | Equipment | Part Description: Insulator in Lever Assembly - Valve Body - Trans Issue Description: The manual valve insulator, attaching rivet and an instruction sheet are now available as a kit. If the insulator requires replacement lease order 68253099AA. | |
| SB-18-009-09REVA Sep 2013 | Power Train | JEEP/CHRYSLER/DODGE: FLASH; DRIVEABILITY IMPROVEMENTS. THIS BULLETIN INVOLVES SELECTIVELY ERASING AND REPROGRAMMING THE POWERTRAIN CONTROL MODULE (PCM) WITH NEW SOFTWARE. *PE UPDATED 11/15/13. *PE | |
| 9002872 Mar 2013 | Electrical System | 56045489A$ - Neutral Safety Switch - Trans Assy 06036369AA Screw and Washer is now available as a service part , 2 required to attach Neutral Start Switch | |
| 9002519 Mar 2013 | Equipment | 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois,... | |
| 09-001-13 Feb 2013 | Engine | Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components. | |
| D-12-07 Mar 2012 | Fuel System | CHRYSLER/DODGE: FUEL TANK INLET CHECK VALVE (FUEL FILLER TUBE). *KB UPDATED 8/17/12. *PE | |
| 14-001-12 Mar 2012 | Fuel System | CHRYSLER/DODGE: FUEL SPIT BACK DURING REFUELING. *KB UPDATED 5/14/2012. *JS | |
| 2100207 Jan 2008 | Power Train | TORQUE CONVERTER SHUDDER / SHIFT QUALITY IMPROVEMENTS / DTC P0732. *KB UPDATED 08-13-07. *KB UPDATED 01/09/08. *NJ UPDATED 3/7/08. *NJ | |
| 2304106 Aug 2007 | Exterior Lighting | EXTERIOR LAMP - LENS FOGGING. *NJ | |
| 1803507 May 2007 | Power Train | TRANSMISSION DEFAULTS TO NEUTRAL. *KB | |
| 1802707 Apr 2007 | Engine And Engine Cooling | MIL ILLUMINATION DUE TO EGR POSITION SENSOR DTC - P0404, P0405, P0406. *KB | |
| 0900107 Mar 2007 | Engine And Engine Cooling | INTAKE - TO - THROTTLE BODY JOINT MAY CAUSE A WHISTLE - LIKE SOUND ON 3.7L ENGINES. *KB | |
| 2100508 Jan 2007 | Power Train | FLASH: TORQUE CONVERTER SHUDDER WITH COORDINATED CHANGE OR 1-2 OR 2-3 SHIFT HARSHNESS. *NJ | |
| 06061 Nov 2006 | Suspension | FRONT SUSPENSION TORSION BARS. *KB | |
| 2304706 Oct 2006 | Visibility | CRACKED WINDSHIELD DUE TO BEING HIT BY A FOREIGN OBJECT LIKE A STONE. *KB | |
| 0300306 Oct 2006 | Suspension | AXLE FLUID LEVEL. *KB | |
| 2200406 Oct 2006 | Tires | TIRE PRESSURE MONITOR SYSTEM INFORMATION. *KB | |
| 0803006 Aug 2006 | Power Train | POWERTRAIN CONTROL MODULE INITIALIZATION. *KB | |
| 1800106 Jul 2006 | Equipment | STARSCAN@/STARMOBILE ABORT RECOVERY PROCEDURES. *TT | |
| 2200206 Jul 2006 | Tires | TIRE PRESSURE MONITOR DTC'S DUE TO THE IOD FUSE NOT BEING INSTALLED. *KB |
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Smell for fuel and watch the first restart when hot.Hard starting when warm, hesitation under load, or any fuel odor near the tank or engine bay match this vehicle's fuel-system cluster. Check the recall table for fuel pump campaigns.
- Watch the airbag warning light through a full key cycle.It should light on start and go out within seconds. A light that stays on, or never lights at all, means the system needs attention. Run the VIN for inflator recalls specifically.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Run the VIN against open recalls before you negotiate.This vehicle has 4 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Do not drive it home until the do-not-drive recall is confirmed repaired.At least one campaign on this vehicle carries a federal do-not-drive advisory. Confirm the repair with the dealer, by VIN, before taking delivery.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Dodge Durango →