Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Electrical system
Engine & cooling
Air bags
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 24V513000 | Air Bags | BMW of North America, LLC (BMW) is recalling certain 2006-2011 3 Series Sedan (324i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi), 2006-2012 3 Series Sportswagon (325xi, 328i, 328xi), and 2009-2011 3 Series Sedan... | Normally free |
| 20V017000 | Air Bags | BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013... | Normally free |
| 17V676000 | Electrical System | BMW of North America, LLC (BMW) is recalling certain 2006-2011 323i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi and M3, 2007-2011 328i xDrive, 335i xDrive and 335is and 2009-2011 335d vehicles. | Normally free |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| B510819 Jan 2024 | Visibility | The basic conditions for initializing the power windows are not met. | |
| B611305 Jan 2024 | Electrical System | The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. | |
| B610322 Mar 2022 | Electrical System | The footwell module (FRM) cannot be encoded after replacement. | |
| B340414 Apr 2021 | Steering | Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. | |
| B611305 Oct 2020 | Equipment Adaptive/Mobility | Discharged Battery Energy Diagnosis Must Be Performed: The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| B110208 Sep 2020 | Engine And Engine Cooling | Power Reduction, FC2A82 Intake VANOS and/or FC2A87 Exhaust VANOS Camshaft Fault: The ?Service Engine Soon? (MIL) lamp is illuminated and engine power reduction is perceived. This situation can occur after driving for some time with the engine at full operating temperature. | |
| B110208 Apr 2020 | Power Train | Power Reduction FC2A82 Intake VANOS and/or FC2 A87 Exhaust VANOS Camshaft Fault: The "Service Engine Soon" (MIL) lamp is illuminated and engine power reduction is perceived. This situation can occur after driving for some time with the engine at full operating temperature. | |
| B130619 Dec 2019 | Engine | SERVICE ACTION: N54T ENGINE - INSPECT AND REPLACE INJECTOR(S). The piezo-type fuel injectors may cause a rough running at start-up or rough running while at idle. | |
| 651512 Jul 2019 | Equipment | Service Action: CIC - Install Navigation Road Map Database 2013. Before delivering affected vehicles to the customer, the Car Information Computer (CIC) road map database 2013 must be installed onto the CIC internal Hard Disc Drive (HDD). | |
| 513608 Jul 2019 | Electrical System | "Outside Door Mirror Moves when Locking or Unlocking the Vehicle. The door mirror tilts immediately after unlocking or locking. The mirror position does not correspond to the memory position preset by the customer. | |
| 610405 Jul 2019 | Electrical System | Power Mirrors and/or Windows are Inoperative. The power windows and/or power mirrors are inoperative. The LED on the headlight switch is flashing. There is a check control message for Windows/Mirrors/ Headlights. There may also be a complaint of water in one or both headlights. | |
| 513911 Jul 2019 | Structure | Trunk Lid Intermittently Does Not Open or Latch. Intermittently the trunk lid does not pop open when using the remote, or latch when closing. If the vehicle is driven and the trunk is not closed fully, a Check Control message will be displayed in the instrument cluster. | |
| 613312 Jul 2019 | Electrical System | "Erroneous CC Message "Remote control! Do not switch off the engine" is Displayed. An erroneous CC message, "Remote control!" " Do not switch off the engine" is displayed in the Central Information Display (CID). | |
| 121412 Jul 2019 | Equipment | N55 Engine: Various Faults Stored in DME Related to VANOS and Camshaft Position. A rattling noise can be heard from the engine compartment; the engine has a loss of power; and the Service Engine Soon lamp is illuminated. One or more of the following faults may be stored. | |
| 110208 Jul 2019 | Equipment | "Power Reduction, FC 2A82 Intake VANOS and/or FC 2A87 Exhaust VANOS Camshaft Faults are Stored in DME. The ""Service Engine Soon"" (MIL) lamp is illuminated and engine power reduction is perceived. | |
| B013118 Apr 2019 | Air Bags | TAKATA AIR BAG RECALL-RELATED SHORT-TERM ALTERNATE TRANSPORTATION AND CONSEQUENTIAL REPAIRS This Service Information bulletin supersedes SI B01 31 18 dated October 2018. | |
| B011618 Jan 2019 | Air Bags | TAKATA CLASS ACTION SETTLEMENT. CUSTOMER SUPPORT PROGRAM. FRONT DRIVER SIDE AIRBAG MODULES. | |
| B011618 Oct 2018 | Electrical System | For the above-referenced vehicles with driver?s side airbag modules, BMW of North America, LLC (?BMW NA?) will provide a Customer Support Program as outlined in the Takata Settlement Customer Support Program Overview attachment. This ?component-specific? | |
| B840214 Jul 2018 | Equipment | CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: ConnectedDrive/BMW Assist features are partially or completely inoperative. | |
| B650709 Jun 2018 | Equipment | NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance: | |
| B650709 May 2018 | Equipment | NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance: | |
| B080119 Feb 2018 | Air Bags | In an effort to improve the completion rate on Takata air bag recall affected vehicles; BMW NA has expanded the BMW Ultimate Rewards platform to include a new Recall Support page. | |
| B840314 Jan 2018 | Equipment | Bluetooth Connection Failures: There are various connectivity failures with the following devices: Apple iPhones: Samsung S6 and the S6 Edge. | |
| B840214 Jun 2017 | Equipment | ConnectedDrive/BMW Assist System Diagnosis Information This Service Information bulletin replaces SI B84 02 14 dated July 2014 What's New: Model - Removed models which no longer support BMW Assist functionality and added new models. | |
| B840214 May 2017 | Electrical System | ConnectedDrive/BMW Assist System Diagnosis Information | |
| B130315 Apr 2017 | Fuel System | ?N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What's New: ? Identifying the injector type using the ISTA test plan ? Determining the injector part number using the new the parts table. | |
| B840311 Apr 2017 | Equipment | "?Telematics Device Spares Replacement Part Activation via DCSnet for BMW Assist What's New: ? Model: All models added along with 6AC option code ? Situation: All information added ? Information: Deleted CDMA related information and added activation of Wi-Fi control unit ? | |
| B840316 Apr 2017 | Electrical System | SERVICE ACTION: GSM COMBOX DEACTIVATION / DISCONTINUATION WITH 4 YEAR ASSIST SERVICE. What's New: ? Model: Option code removed to prevent confusion about affected vehicles ? Situation: Information added about Bluetooth functionality that is not affect by this Service Action ? | |
| B840816 Apr 2017 | Electrical System | The underlying 2G technology for the GSM (Global System Mobile communication) COMBOX will no longer be supported by the cellular network providers after December 31, 2016. | |
| B130315 Mar 2017 | Engine And Engine Cooling | N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What's New: ? Procedure change: indentifying injector type using an ISTA test plan. . The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. | |
| B180117 Feb 2017 | Engine | "? DIESEL PARTICULATE FILTER (DPF) CLEANING . The following performance issues may be noticed by the customer: CC-Message ""Drive faulty"" Engine jerking or a lack of power over the whole engine speed range Malfunction indicator lamp (MIL) is illuminated The following fault... | |
| B180310 Feb 2017 | Engine | "? NO REGENERATION OF THE DIESEL PARTICULATE FILTER (DPF) This Service Information bulletin supersedes SI B18 03 10 dated November 2010. . The Service Engine Soon lamp is illuminated. | |
| B070314 Nov 2016 | Electrical System | Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits This Service Information bulletin supersedes SI B07 03 14 dated October 2015.. | |
| B652616 Nov 2016 | Equipment Adaptive/Mobility | "USB DEVICE IS NOT DETECTED BY CHAMP2 HEAD UNIT. Media connected to the USB connector is not recognized by the audio system. Playback of files from the media is not possible. | |
| B652516 Oct 2016 | Electrical System | USB CABLE: BATTERY DISCHARGE/AUDIO FAILURE/RADIO RECEPTION. No sound from the radio, telephone, gong signal and or PDC. Poor radio reception and failure of the telematics systems. Possible Check Control system message: o Battery discharge when engine off. | |
| B270216 Aug 2016 | Power Train | "REPAIRING TRANSFER CASE ACTUATOR (VTG SERVO-MOTOR). The Anti-lock Brakes (ABS), Brakes and Dynamic Stability Control (DSC) warnings are on and there may also be a ""Drivetrain Malfunction"" warning on in the Control Display. | |
| B110616 May 2016 | Engine | N51, N52, N52K and N52T Engines: Various Eccentric Shaft Sensor Faults stored in the DME - Diagnostic Hints This Service Information bulletin and attachment supersedes SI B11 06 16 dated April 2016.. | |
| B840314 May 2016 | Equipment | Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. | |
| B110616 Apr 2016 | Engine And Engine Cooling | N51, N52, N52K and N52T Engines: Various Eccentric Shaft Sensor Faults stored in the DME - Diagnostic Hints. The customer may complain about one of the following: Rough engine running Engine cannot be started (crank no start) Check Engine Light illuminated One or more of the... | |
| B121116 Apr 2016 | Equipment | ISTA/P Cannot Program an E-Series N55 Replacement DME. ISTA/P fails when attempting to program a replacement DME (MEVD172) on BN2000 E-Series vehicles with the Continental HPP. Part number: 12 14 8 618 483. | |
| B122110 Mar 2016 | Engine | N51 Engine: Service Engine Soon Lamp Illuminated - Loss of Power and Various Faults Stored in the DME. The customer complains that the Service Engine Soon lamp is illuminated. | |
| B070314 Feb 2016 | Engine | This Service Information bulletin supersedes SI B07 03 14 dated October 2015. Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. | |
| B130315 Feb 2016 | Fuel System | SI B13 03 15 February 2016 Fuel Systems Technical Service This Service Information bulletin supersedes SI B13 03 15 dated March 2015 and replaces SI B13 04 13 dated March 2014. SUBJECT N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error. | |
| B650216 Feb 2016 | Equipment Adaptive/Mobility | SUBJECT Audio System Speaker Testing. For audio system speaker testing there is a NED (Non Electrical Diagnosis) Test Plan available. CAUSE We previously recommended use of the Audio Test CD (ATC) from BMW. This CD has been discontinued. | |
| B840314 Feb 2016 | Electrical System | SI B84 03 14 February 2016 Communication Systems Technical Service This Service Information bulletin supersedes SI B84 03 14 dated October 2014. SUBJECT Bluetooth Connection Failures. | |
| B650709 Jan 2016 | Equipment | Whistling Noise Coming from the Center Vent - A/C is Off . A very high pitched whistling or beeping noise is heard coming from the center vents. The flow of refrigerant through the expansion valve at certain temperature differentials. | |
| B090615 Dec 2015 | Equipment | New programming feature: Exclusion of Infotainment Control Units from Programming. Programming with ISTA/P 3.57.4, or a more recent update, displays a new Pop-Up window providing options for systems programming. | |
| B652606 Nov 2015 | Equipment | "The Disclaimer screen automatically disappears from the CID after 10 seconds. INFORMATION https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/28...12/2/2015 Page 2 of 2 An enhancement was made to the Car Communication Computer (CCC) and MASK... | |
| B070314 Oct 2015 | Equipment | This Service Information bulletin supersedes SI B07 03 14 dated May 2015. designates changes to this revision SUBJECT Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. | |
| B270415 Sep 2015 | Power Train | Shudder from the Driveline on Vehicles with xDrive. There is a shudder or vibration from the driveline when taking off from a stop, or when accelerating at highway speeds. | |
| B640315 Jul 2015 | Equipment | Air Conditioning Cooling is Insufficient or Inoperative. The air conditioner system refrigerant level is low or empty. CAUSE The evaporator is leaking refrigerant. | |
| B650215 Jun 2015 | Equipment | iDrive Controller Trim Peeling. The chrome ring on the iDrive controller is peeling. Poor chrome material adhesion. | |
| B070314 May 2015 | Electrical System | Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Analysis of FASTA data and repeat repair visit reports indicates that there are many fault codes that are stored in the above vehicles, but they are not diagnosed to identify their root cause. | |
| B360215 May 2015 | Tires | Valve Stem Replacement with Wheel Electronics. INFORMATION The valve stems are single-use only, and must be replaced every time the wheel electronics are replaced. If you loosen the nut (1), you must replace the valve stem. | |
| B620315 Apr 2015 | Electrical System | Door Open Message Displayed, Even Though Door Is Closed. The customer complains that while driving, a CCM (check control message) indicates the doors are open, even though they are closed. Also, sometimes the gong will sound and the interior lights will go on and off. | |
| 070314 Feb 2015 | Electrical System | This Service Information bulletin supersedes SI B07 03 14 dated February 2015. designates changes to this revision SUBJECT Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. | |
| 650215 Feb 2015 | Structure | SiDrive Controller Trim Peeling. The chrome ring on the iDrive controller is peeling. Poor chrome material adhesion | |
| 120415 Jan 2015 | Electrical System | SUBJECT DME Internal and Valvetronic Faults Set at Cold Ambient Temperatures. The Service Engine Soon light (MIL) can be illuminated with the erroneous internal and Valvetronic faults stored in the DME. | |
| 650509 Jan 2015 | Equipment | This Service Information bulletin supersedes SI B65 05 09 dated July 2009. designates changes to this revision SUBJECT CIC Headunit: Navigation System Road Map Usage. | |
| 651009 Jan 2015 | Equipment | This Service Information bulletin supersedes SI B65 10 09 dated March 2013. designates changes to this revision SUBJECT CIC head unit: Vehicle Position Is Missing or Incorrect on Navigation Map. The vehicle position is missing or incorrect on the navigation map. |
Showing 60 of 125 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Watch the airbag warning light through a full key cycle.It should light on start and go out within seconds. A light that stays on, or never lights at all, means the system needs attention. Run the VIN for inflator recalls specifically.
- Run the VIN against open recalls before you negotiate.This vehicle has 3 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this BMW 328Xi →