Engine
3.8L 6-cyl
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Years between the model year and the owner's reported failure date. Based on 1,290 of 1,292 complaints with a usable failure date.
Odometer when the failure occurred
Owner-reported mileage at failure, in 20,000-mile bands. Based on 822 of 1,292 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Electrical system
823 complaint records6 fire reports7 crash reports
"INSTRUMENT CLUSTER FLASHES ON AND OFF LASTS FOR UP TO TEN MINUTES ALSO COMES UP NO BUS ON ODOMETER WHEN THIS OCCURS. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →
Air bags
296 complaint records14 crash reports
"i had steve white motors 3470 hwy 70 se newton nc 28658 828-464-3458 service this recall;but, the recall says incomplete...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse air bags parts in the directory →
Brakes
214 complaint records5 fire reports7 crash reports
"FRONT BRAKES WORN OUT AT 18K MILES - NOT COVERED UNDER WARRANTY - NOT CONSIDERED DEFECTIVE? PADS GONE - ROTORS HEAVILY GROOVED. *KB..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse brakes parts in the directory →
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| DP14004 opened Sep 2014 | closed Jul 2015 | Electrical System | Totally Integrated Power Module Failure In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM)... |
| RQ14002 opened Jun 2014 | closed Mar 2015 | Electrical System | Air Bag Non-Deployment/Engine Stall - led to recall 14V373000 In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 20V396000 | Steering | Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. | Normally free |
| 16V047000 | Air Bags | FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured... | Normally free |
| 14V373000 | Electrical System | This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. | Normally free |
| 14V055000 | Suspension | Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler... | Normally free |
| 11V394000 | Equipment | CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. | Normally free |
| 10V611000 | Equipment | CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. | Normally free |
| 10V235000 | Electrical System | CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY PASSENGER VEHICLES MANUFACTURED FROM FEBRUARY 2007 THROUGH SEPTEMBER 2009. | Normally free |
| 09V351000 | Service Brakes, Hydraulic | ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2020311 2020-07-08 | Airbag | 188,249 | Issue: On certain vehicles, the emblem on the steering wheel could become loose. If this happens, the emblem or its retainers could become projectiles when the airbag inflates in a crash. |
| 2019420 2019-08-21 | Other | 5,327 | Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. |
| 2016044 2016-01-28 | Airbag | 30,284 | On certain vehicles, a defect in the Occupant Restraint Control (ORC) system could result in inadvertent airbag / seatbelt pretensioner deployment, or prevent airbags / seatbelt pretensioners from deploying when warranted. |
| 2015250 2015-06-04 | Electrical | 161,349 | On certain vehicles, the Wireless Ignition Node (a.k.a ignition switch) may allow the ignition key to inadvertently move from the ON position to the accessory (ACC) position while driving, causing the engine to shut off. |
| 2014261 2014-07-02 | Electrical | 97,496 | On certain vehicles, the Wireless Ignition Node (a.k.a ignition switch) may allow the ignition key to inadvertently move from the ON position to the accessory (ACC) position while driving, causing the engine to shut off. |
Show 4 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2014031 2014-02-03 | Structure | 166 | On certain vehicles modified for wheelchair accessibility by the Liberty Motor Company Inc., the rear axle may fracture due to a combination of corrosion damage and operation on rough roads. |
| 2011282 2011-08-03 | Airbag | 50,250 | Certain vehicles may experience condensate (water) leakage from the Heater Ventilation and Air Conditioning (HVAC) drain grommet onto the occupant restraint control module. |
| 2010437 2010-12-09 | Airbag | 49,823 | Certain vehicles may experience a water leak at the Heater Ventilation and Air Conditioning (HVAC) drain grommet. |
| 2010186 2010-06-04 | Electrical | 15,300 | On certain vehicles equipped with power sliding doors, the sliding door wiring harness may have been routed improperly and chafe on the lower sliding door hinge bracket. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 9100226 Sep 2023 | Electrical System | Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. | |
| Y22 Combo Rev1 Nov 2021 | Air Bags | Customer Satisfaction Notification Y22 Driver Airbag Emblem | |
| Y22 Combo Nov 2021 | Air Bags | Customer Satisfaction Notification Y22 Driver Airbag Emblem | |
| 9004009 Apr 2021 | Power Train | Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. | |
| 72301 Feb 2021 | Air Bags | SAFETY RECAL W09 DRIVER AIR BAG EMBLEM Updated Dealer Instructions |
Show 34 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 23-015-20 Apr 2020 | Equipment | Disinfectant Solution Recommended for COVID-19 | |
| 08-049-20 Apr 2020 | Equipment | Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary. | |
| 31-006-19 Nov 2019 | Structure | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. | |
| 31-003-19 Nov 2019 | Equipment | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. | |
| 31-005-19 Nov 2019 | Equipment | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. | |
| 3100619 Nov 2019 | Structure | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. | |
| 3100319 Nov 2019 | Structure | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. | |
| 3100519 Nov 2019 | Structure | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. | |
| 9003220 Aug 2019 | Equipment | RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". | |
| TS-WI-0290 Sep 2018 | Seats | Service Bulletin sent to all dealers to inspect L-track bolts for correct torque and to incorporate torque check as part of regular maintenance | |
| TS-WI-0249 Oct 2017 | Fuel System | Instructions to inspect the EO label on the fuel tank for accuracy and replace as required any affected label | |
| 9003687 Mar 2017 | Seat Belts | Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. | |
| 9003681 Mar 2017 | Seat Belts | Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. | |
| 68332810 Sep 2016 | Engine And Engine Cooling | Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan T-joints.~ 2. | |
| 08-052-16 Apr 2016 | Electrical System | SUBJECT: Flash: UConnect and Voice Recognition Inoperative SYMPTOM/CONDITION: The customer may describe the following conditions: · A complete loss of UConnect operation. · A complete loss of Voice Recognition functionality | |
| R2118796A Feb 2016 | Engine And Engine Cooling | Valve Body. These may cause over drive cycling. | |
| RL108213A$ Jan 2016 | Engine And Engine Cooling | NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~ | |
| 9003215 Feb 2015 | Engine And Engine Cooling | Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application. | |
| 9002887 Feb 2015 | Engine And Engine Cooling | Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009,... | |
| L25070114 Jul 2014 | Air Bags | Expansion of previous safety recall L25. | |
| 08-042-14 Apr 2014 | Electrical System | Flash: Dead Battery This Bulletin involves updating the Fold and Stow Module (FSM) with new software because the FSM stays awake resulting in a continuous electrical draw. The customer may experience a dead battery. | |
| 08-031-13 May 2013 | Equipment | Flash: Audio Distortion From The Front Door Speakers When The Rear Aux Port Is Used This bulletin involves re-flashing the Amplifier with updated software. The customer may experience audio distortion from the front door speakers when the rear AUX port is in use. | |
| 9002519 Mar 2013 | Equipment | 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois,... | |
| 09-001-13 Feb 2013 | Engine | Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components. | |
| CSN-K19 Dec 2010 | Wheels | CHRYSLER GROUP SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE FRONT BEARINGS MAY HAVE A GRINDING NOISE. THERE IS A CAMPAIGN TO FIX THIS. *RM | |
| CS-J-29 May 2010 | Fuel System | CHRYSLER/DODGE: RADIATOR CAP ON ABOUT 276,000 GRAND CARAVAN AND TOWN AND COUNTRY VEHICLES MAY EXPERIENCE ENGINE COOLANT WEEP AND/OR A SLOW LEAK RESULTING IN LOW ENGINE COOLANT LEVELS. THE RADIATOR CAP MUST BE REPLACED. CSC LETTER WAS REC'D. *PE | |
| SB-19-001-10 Jan 2009 | Steering | CHRYSLER: POWER STEERING RETURN LINES. INVOLVES INSPECTING AND IF NECESSARY REMOVING AND REPLACING THE GEAR TO COOLER POWER STEERING RETURN HOSE WITH A KEVLAR BRAIDED RETURN HOSE. | |
| H-16 Jan 2009 | Steering | CHRYSLER/DODGE SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE LOW PRESSURE POWER STEERING HOSE ON CERTAIN VEHICLES MAY LEAK UNDER CERTAIN EXTREME COLD CLIMATE OPERATING CONDITIONS. THIS RESULT IN A LOSS OF POWER STEERING ASSIST UPON VEHICLE START UP. | |
| H-30 Dec 2008 | Latches/Locks/Linkages | CHRYSLER DODGE JEEP SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE REMOTE KEYLESS ENTRY TRANSMITTERS ON CERTAIN VEHICLES MAY EXHIBIT POOR RETENTION TO THE VALET KEY AND COULD INADVERTENTLY SEPARATE FROM EACH OTHER. CSC LETTER WAS RECEIVED. *PE | |
| H 11 Jun 2008 | Equipment | CHRYSLER DODGE JEEP SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. CUSTOMER SATISFACTION NOTIFICATION H11; RADIO SOFTWARE UPDATE. | |
| 08-039 Apr 2008 | Equipment | DVD SOFTWARE UPDATE REN MYGIG RADIO FOR MANY RADIO FUNCTIONAL ISSUES AND IMPROVEMENTS. *NJ | |
| 08-031 Apr 2008 | Equipment | DVD SOFTWARE UPDATE MYGIG RADIO FOR MANY RADIO FUNCTIONAL ISSUES AND IMPROVEMENTS. *NJ | |
| H 06 Apr 2008 | Engine And Engine Cooling | CHRYSLER DODGE JEEP SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. EMISSIONS RECALL H06-SPARK PLUGS. APPROXIMATELY 440 ENGINES IN THE ABOVE VEHICLES MAY HAVE HAD INCORRECT SPARK PLUGS INADVERTENTLY INSTALLED IN THREE OF THE SIX CYLINDERS. CSC WAS RECEIVED. *PE | |
| 1400108 Jan 2008 | Fuel System | SLOW FUEL TANK FILL OR PREMATURE FILLER NOZZLE SHUT OFF. *NJ |
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Watch the airbag warning light through a full key cycle.It should light on start and go out within seconds. A light that stays on, or never lights at all, means the system needs attention. Run the VIN for inflator recalls specifically.
- Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
- Run the VIN against open recalls before you negotiate.This vehicle has 8 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Dodge Grand Caravan →