Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Brakes
Engine & cooling
Steering
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| DP22005 opened Jan 2023 | closed Aug 2023 | Electrical System | Pedestrian alert sounds - led to recall 22V063000 NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. |
| DP15001 opened Apr 2015 | closed Jun 2018 | Steering | Loss of power steering while driving On May 27, 2014, amended June 2, 2014, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist while driving in approximately 746,067 model year (MY)... |
| DP12006 opened Oct 2012 | closed Feb 2013 | Engine | Electronic Throttle Body Malfunction In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or... |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2015438 2015-09-29 | Powertrain | 11 | A safety defect may exist in vehicles in which remanufactured automatic transmissions were installed as service replacement parts. The shift lever bolt may not have been torqued to the proper torque specification. |
| 2014374 2014-09-04 | Engine | 3,568 | On certain hybrid vehicles, the motor electronics coolant pump may wear out and fail, resulting in a loss of coolant flow and high temperature condition within the motor electronics system. |
| 2014193 2014-05-28 | Steering | 134,568 | On certain vehicles, a fault in the Electric Power Steering (EPS) system could result in an immediate loss of power steering assist without warning to the driver. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| TSB 16-0118 Sep 2016 | Electrical System | Some 2005-2012 Escape Hybrid and 2006-2011 Mariner Hybrid vehicles may set DTCs P0A81 (battery pack cooling fan 1 control circuit) and/or P0A96 (battery pack cooling fan 2 control circuit) in the traction battery control module (TBCM). | |
| SSM-45870 Jun 2016 | Service Brakes | 2005-2008 ESCAPE/MARINER HYBRID - ANTI-LOCK BRAKE SYSTEM (ABS) WARNING INDICATOR ILLUMINATED WITH DTC(S) C1478, C1479, C1480 AND/OR C1481 | |
| ASI-22242 Mar 2012 | Service Brakes | FORD/MERCURY: SOME HYBRID VEHICLES MAY REQUIRE A UNIQUE BLEED PROCEDURE AFTER A REPLACEMENT FOR ONE OR MORE OF HYDRAULIC BRAKE SYSTEM COMPONENTS. *PE | |
| AS-21769 Mar 2011 | Electrical System | FORD: IF THERE IS AN INTERMITTENT LACK OF POWER, SURGE, OR HESITATION WHILE DRIVING THE BRAKES WILL OVERRIDE ACCELERATION. *RM | |
| TSB-09-15-3 Dec 2009 | Engine And Engine Cooling | FORD/MERCURY: SOME VEHICLES MAY SET DIAGNOSTIC TROUBLE CODES (DTCS) P0A81 (BATTERY PACK COOLING FAN 1 CONTROL CIRCUIT) AND/OR P0A96 (BATTERY PACK COOLING FAN 2 CONTROL CIRCUIT) IN THE TRACTION BATTERY CONTROL MODULE (TBCM). |
Show 1 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| TSB-08-24-5 Jun 2009 | Equipment | FORD/MERCURY: VEHICLES MAY EXHIBIT A RED TRIANGLE LIGHT AND CODES INDICATING A TRANSAXLE OVERTEMP. CONDITION MAY RESULT IN REDUCED POWER AS SYSTEM ACTIVATES FAIL SAFE OPERATION. *PE |
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Drive one straight highway stretch and one slow parking lot.Wander or a shimmy over bumps at speed, and heavy or dropped assist at low speed, are the two faces of this vehicle's steering cluster. A clunk on turn-in points at the linkage.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Ford Escape Hybrid →