2008 Mercury Mariner

461 federal complaints (554 component records) · 3 recall campaigns on file · 2 federal investigations · 30 service bulletins
See all 7 model years of the Mercury Mariner →
Engine
2.3L 4-cyl
Fuel
Regular
Drive
4WD/AWD
EPA economy
19 city / 24 hwy
Federal complaints
461
Recall campaigns
3
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Steering
300
Power train
68
Brakes
36
Speed control
31
Electrical system
27
Engine & cooling
20
Other
19
Fuel system
10
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 13 complaints01 years old: 12 complaints2 years old: 7 complaints3 years old: 11 complaints4 years old: 17 complaints5 years old: 33 complaints56 years old: 59 complaints7 years old: 41 complaints8 years old: 56 complaints9 years old: 44 complaints10 years old: 48 complaints1011 years old: 47 complaints12 years old: 22 complaints13 years old: 23 complaints14 years old: 15 complaints15 years old: 8 complaints1516 years old: 4 complaints17 years old: 0 complaints18 years old: 0 complaints19 years old: 0 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 460 of 461 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 14 complaints020,000 - 40,000 miles: 10 complaints40,000 - 60,000 miles: 35 complaints40k60,000 - 80,000 miles: 39 complaints80,000 - 100,000 miles: 70 complaints80k100,000 - 120,000 miles: 59 complaints120,000 - 140,000 miles: 60 complaints120k140,000 - 160,000 miles: 47 complaints160,000 - 180,000 miles: 19 complaints160k180,000 - 200,000 miles: 15 complaints200,000+ miles: 28 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 396 of 461 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Steering

300 complaint records4 crash reports
"FORD REPROGRAMMED COMPUTER, WAS SUPPOSED TO FIX THE PROBLEM. DRIVING VEHICLE AND POWER STEERING ASSIST FAILURE OCCURRED...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse steering parts in the directory →

Power train

68 complaint records
"I NEVER RECEIVED REIMBURSEMENT FOR PUTTING IN A TRANSMISSION. I WAS ALSO NEVER NOTIFIED OF ANY RECALLS ON MY TRANSMISSION...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →

Brakes

36 complaint records
"ABS LIGHT ALONG WITH SERVICE BRAKE LIGHT CAME ON WITH NO WARNING RESULTING IN NEAR COMPLETE BRAKE LOSS AND NEARLY STRIKING A PERSON CROSSING THE STREET...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse brakes parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
DP15001
opened Apr 2015
closed Jun 2018SteeringLoss of power steering while driving
On May 27, 2014, amended June 2, 2014, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist while driving in approximately 746,067 model year (MY)...
PE08060
opened Oct 2008
closed Apr 2009TiresTIRE VALVE CRACKING
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE...

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
15V606000Power TrainFord Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009.Normally free
14V526000Hybrid Propulsion SystemFord Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles...Normally free
14V284000SteeringFord Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010.Normally free

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
SSM 47201
Mar 2018
EquipmentReplacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle.
SSM 47009
Jan 2018
EquipmentThe Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE).
SSM 46332
Jan 2017
EquipmentREPLACING THE ORIGINAL EQUIPMENT SYNC/NAVIGATION SYSTEM WITH EITHER AN AFTERMARKET SYNC/NAVIGATION KIT OR MODIFYING ORIGINAL SYNC/NAVIGATION PARTS TO PROVIDE ADDITIONAL FEATURES IS NOT RECOMMENDED NOR SUPPORTED ON ANY FORD, MERCURY OR LINCOLN VEHICLE.
SSM 46085
Sep 2016
Engine And Engine CoolingThe Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns.
TSB-14-0157
Aug 2014
EquipmentMERCURY/FORD: IN ONE OR MORE SPEED SETTINGS, ELECTRONIC MANUAL TEMPERATURE CONTROL (EMTC) A/C SYSTEM IS WARM AND/OR LACK BLOWER MOTOR OPERATION IN SETTINGS DUE TO DAMAGED BLOWER MOTOR RESISTOR CAUSED BY WATER ENTERING HEATER AND EVAPORATOR CORE HOUSING.
Show 25 more bulletins
BulletinTypeComponentSummary
ASI-44427
Mar 2014
Electrical SystemFORD: THE WRENCH LIGHT WILL ILLUMINATE WHEN 4X4 FUNCTION IS INOPERATIVE DUE TO ACTIVE TORQUE COUPLING SOLENOID COIL WIRING BEING BROKE, BUT A KIT IS AVAILABLE TO SERVICE REAR AXLE ASSEMBLY/REAR DRIVE UNIT (RDU), AT LOWER LEVEL. MODEL 2008-2012 ESCAPE, MARINER. *PE
TSB-14-0016
Feb 2014
SteeringFORD/MERCURY: IF DIAGNOSTIC CODE B2278 IS STORED IN POWER STEERING CONTROL MODULE (PSCM), IT NEEDS REPLACING WITH TORQUE SENSOR SERVICE KIT THAT IS AVAILABLE AND IF NOT, DOES NOT APPLY. MODEL 2008-2012 ESCAPE, 2008-2011 MARINER. *PE
AS-21534
Oct 2010
Engine And Engine CoolingFORD: THERE IS EXCESSIVE ENGINE OR EXHAUST NOISE, OR AN EXHAUST ODOR DUE TO AN EXHAUST LEAK. THERE WILL BE NO WARNING CODES OR LIGHTS. 2007-2008 ESCAPE/MARINER. *RM
TSB-09-21-9
Sep 2010
Vehicle Speed ControlFORD/MERCURY: NEW SERVICE KIT AVAILABLE FOR ACCELERATOR CABLE TO PEDAL CONNECTION. SOME VEHICLES MAY REQUIRE THE ACCELERATOR CABLE TO ACCELERATOR PEDAL CONNECTION REPAIRED. A NEW SERVICE CLIP HAS BEEN RELEASED FOR USE, IN LIEU OF REPLACING THE CABLE AND/OR PEDAL ASSEMBLIES. *PE
CSP-09B10-2
Aug 2010
Power TrainFORD SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THERE MAY BE A TRANSMISSION FLUID COOLER TUBE CRACK WHICH CAN LEAD TO ROUGH HARD SHIFTS/TRANSMISSION FAILURE. *RM
TSB-10-13-2
Jun 2010
SteeringFORD/MERCURY: STEERING COLUMN POP/CLUNK NOISE ON TURNS. SOME VEHICLES MAY EXHIBIT A POP OR CLUNK NOISE FROM THE STEERING COLUMN AREA WHILE TURNING.
TB-21019
Apr 2010
Power TrainFORD: INCREASED SHIFT LEVER EFFORT MAY HAVE DEBRIS OR SOMETHING, SUCH AS SWEETENED DRINKS SPILLED IN/ON THE SHIFTER. SHIFTER REPLACEMENT RESULTING FROM SPILLAGE OR DEBRIS IS NOT WARRANTABLE. *PE
20213
Apr 2008
Service Brakes2005-08 ESCAPE/ESCAPE HYBRID/MARINER - 2006-08 MARINER HYBRID - WHEEL SPEED SENSOR RING REPLACEMENT PROCEDURE UPDATE TO WORKSHOP MANUAL. *NJ
08-5-7
Mar 2008
Power TrainCD4E TRANSMISSION--FLUID LEAK TRANSMISSION FLUID COOLER (EXCLUDES HYBRIDS)--BUILT ON OR BEFORE 2/18/2008. *NJ
08-5-5
Mar 2008
Fuel SystemSLOW FUEL FILL AND/OR DTC P0451. *NJ
08-5-4
Mar 2008
Fuel SystemSLOW FUEL FILL BUILT BEFORE 11/26/2007. ONLY HYBRID. *NJ
08-2-2
Feb 2008
Engine And Engine Cooling3.0L DURATEC ENGINE--OIL LEAK (LOW AMBIENT TEMPERATURE)--DIPSTICK OR CRANKSHAFT SEAL. *NJ
08-3-1
Feb 2008
Service BrakesMALFUNCTION INDICATOR LAMP (MIL) ON WITH DIAGNOSTIC TROUBLE CODE (DTC) U2062 (HYBRID ONLY). *NJ
08-3-3
Feb 2008
Power TrainINTERMITTENT RED TRIANGLE ON AND (STOP SAFELY NOW) ON MESSAGE CENTER WITH WRENCH LIGHT AND DTC P1A0C. (HYBRID ONLY) *NJ
08-3-6
Feb 2008
Power TrainNO CRANK / NO TCM COMMUNICATION / THEFT LIGHT ON / MULTIPLE DTCS. (HYBRID ONLY) *NJ
20144
Feb 2008
Power TrainMULTIPLE VEHICLE LINES - INTERMITTENT PCM, FUEL PUMP, IGN. COIL, A/C, ABS OR FOG LAMP OPERATION. *NJ
072316
Nov 2007
VisibilityWINDSHIELD WIPER CHATTER/NOISE--BUILT ONLY ON 4/14/2007. *NJ
19865
Jul 2007
Power TrainMULTIPLE VEHICLE LINES - INTERMITTENT PCM, FUEL PUMP, IGN, COIL, A/C, ABS OR FOG LAMP OPERATION. *NJ
19819
Jun 2007
Service Brakes2008 ESCAPE/MARINER HYBRID - ANTI BRAKE SYSTEM (ABS) - DTC C1526. *NJ
19715
Apr 2007
Electrical SystemINSTRUMENT PANEL LIGHTS DIM - SPDJB MUST LEARN RESISTANCE VALUES OF DIMMER. *KB
0756
Engine And Engine CoolingENGINE STALLING ON ENGAGEMENT/STOPPING. *KB
07611
Service BrakesDTC B2572 / BRAKE SHIFT INTERLOCK WILL NOT RELEASE. *KB
07613
Power TrainCD4E TRANSAXLE FLUID WEEP - TRANSMISSION COOLER LINE. *KB
07111
Fuel SystemCOLD CLIMATE SLOW FUEL FILL. *NJ
19956
Fuel System2005-2008 ESCAPE HYBRID AND 2006-2008 MARINER HYBRID VEHICLES ARE NOT E-85 COMPATIBLE. *NJ

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Drive one straight highway stretch and one slow parking lot.Wander or a shimmy over bumps at speed, and heavy or dropped assist at low speed, are the two faces of this vehicle's steering cluster. A clunk on turn-in points at the linkage.
  2. Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
  3. Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 3 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Mercury Mariner →