Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Electrical system
Air bags
Body & structure
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2021026 2021-02-05 | Airbag | 101,593 | Issue: Long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. |
| 2021027 2021-02-05 | Airbag | 72,415 | Issue: Long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. |
| 2020591 2020-12-02 | Airbag | 9,660 | Issue: Long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. |
| 2016307 2016-06-15 | Airbag | 7,809 | This Safety Improvement Program was replaced by Transport Canada Recall No. 2020-591. General Motors Canada is conducting a voluntary Safety Improvement Program involving passenger airbag inflators in vehicles that were originally sold or... |
| 2014510 2014-11-07 | Airbag | 106,843 | On certain vehicles, the Sensing and Diagnostic Module (SDM) may corrode due to a significant quantity of snow and/or water containing road salt or other contaminants entering the vehicle and saturating the acoustical padding beneath the... |
Show 3 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2014277 2014-07-03 | Electrical | 1,843 | On certain vehicles equipped with an optional dual batteries, the owner's manual does not specify a maximum amperage rating for the auxiliary battery to the trailer wiring harness. |
| 2010189 2010-06-07 | Accessories | 99,000 | On certain vehicles equipped with a Heated Washer Fluid System (HWFS), a short circuit on the printed circuit board for the washer fluid heater may overheat the control-circuit ground wire. |
| 2009291 2009-10-14 | Airbag | 94,975 | On certain vehicles located in Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland & Labrador, the Sensing and Diagnostic Module (SDM) may corrode due to a significant quantity of snow and/or water... |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 06-03-09-004H Jul 2017 | Suspension | This technical bulletin provides a procedure to lube the rear leaf springs on vehicles with the condition of a squeak noise originating from the rear of the vehicle. | |
| GCUS-3-854 Feb 2017 | Electrical System | 14648A - Customer Satisfaction. Certain vehicles have a performance issue with their OnStar modules that could impact the vehicle?s battery life. | |
| PIT5161E Feb 2017 | Fuel System | This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. | |
| PIT3665E Jan 2017 | Service Brakes | This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn. | |
| PIT4597E Mar 2016 | Electrical System | This Preliminary Information communication provides the technician with the additional steps that are needed to help perform a successful brake bleed on the 2-Mode Hybrid with Regular Production Option Code HP2. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| PIP5276F Mar 2016 | Engine | This Preliminary Information communication provides steps the technician will uses to diagnose and repair vehicles that have low oil pressure after an oil change with the engine Regular Production Option Code L20, L77, L94, L96, L99, L9H, LC8, LC9, LH9, LMF, LMG, LY6, or LZ1. | |
| PIT4989B Mar 2016 | Equipment | This Preliminary Information communication provides the technician with a list of modules to check for communication with the scan tool, if the navigation radio does not display the current Hybrid mode. | |
| PIP5104B Feb 2016 | Engine | THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A COLD ENGINE TICK NOISE FOR 50 SECONDS AT START UP. | |
| 03-08-46-004R Jan 2016 | Equipment | This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only) | |
| PI0639C Jan 2016 | Steering | This preliminary informational bulletin provides a procedure to apply dielectric grease and a piece of adhesive shim stock to the steering angle sensor connector to correct a condition of service stabilitak message displayed in DIC and DTC C0455 or C0710 | |
| 13-02-32-001D Jan 2016 | Steering | This technical bulletin provides a procedure to flush and bleed the power steering system to correct a condition of power steering noise or fluid leak from power steering pump, gear or high pressure hose during extreme low temperature conditions. | |
| 06-06-01-010C Jan 2016 | Engine | This informational bulletin provides information on close coupled converters and there affect on newly installed engines or engines during there break in period. | |
| 05-08-51-001H Jan 2016 | Structure | This informational bulletin provides information on removing paint stains on the under side of protective shipping film | |
| 15-00-89-005 Aug 2015 | Equipment Adaptive/Mobility | This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential tools that include consumable parts (U.S. Only). | |
| 10-08-110-001D Aug 2015 | Equipment Adaptive/Mobility | This informational bulletin provides information on the proper use of GM floor mats. | |
| 00-06-01-026G Aug 2015 | Engine And Engine Cooling | This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage. | |
| 09-09-40-001C Aug 2015 | Seat Belts | This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking. | |
| 07-00-89-037H Aug 2015 | Equipment | This warranty administration bulletin provides policy information on courtesy transportation and roadside assistance programs. | |
| PIP-5276-E Aug 2015 | Electrical System | CADILLAC/CHEVROLET/GMC: ON SOME VEHICLES AND/OR TRUCKS, INSTRUMENT CLUSTER WILL ILLUMINATE, AFTER AN OIL CHANGE, INDICATING LOW OIL PRESSURE AND/OR SES LAMP WILL ILLUMINATE. | |
| 07-06-04-019E Jun 2015 | Engine And Engine Cooling | This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set. | |
| 02-00-89-002O Jun 2015 | Equipment Adaptive/Mobility | This informational bulletin provides information for dealers/technicians on when and how to submit a Field Product Report (FPR) (U.S. Dealers Only). | |
| 99-00-89-019M Jun 2015 | Equipment | This informational bulletin provides dealership personnel with Global Warranty Management (GWM), Warranty Parts Center (WPC), and Parts Return Program information. | |
| 15-08-44-001C Jun 2015 | Equipment | This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade. | |
| 02-07-30-052J May 2015 | Power Train | This informational bulletin provides technicians with information regarding automatic transmission oil cooler flow test essential tool J-45096 TransFlow®. | |
| 05-06-04-035E May 2015 | Fuel System | This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the usage of E85 fuel in GM vehicles. | |
| 15-00-89-004A May 2015 | Engine And Engine Cooling | This informational bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered seepage. | |
| 00-06-01-026F May 2015 | Engine And Engine Cooling | This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage. | |
| 15-08-44-001B May 2015 | Equipment | This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade. | |
| 15-08-44-001A May 2015 | Equipment | This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade. | |
| PIC4310L Apr 2015 | Equipment | This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. | |
| 05-08-46-009D Mar 2015 | Equipment | This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S. and Canada only). | |
| 13-08-116-001B Mar 2015 | Equipment | The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them. | |
| 12-07-30-001E Mar 2015 | Equipment | This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for Service Agents not required to contact PQC prior to assembly replacement. | |
| 00-05-22-002O Mar 2015 | Service Brakes | This informational bulletin provides technicians with a brake lathe calibration procedure. | |
| 13-00-89-008A Mar 2015 | Electrical System | This informational bulletin communicates GM wiring repair strategy information. | |
| PI1440 Mar 2015 | Equipment | This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system. | |
| 09-00-89-016D Mar 2015 | Equipment Adaptive/Mobility | This warranty administration bulletin provides retail and wholesale service personnel with the policies and the warranty claims submission procedures that support Labor Operation 0600014 - Suspected Tampering or Vehicle Modifications. | |
| 04-00-89-015J Mar 2015 | Equipment Adaptive/Mobility | This warranty administration bulletin communicates GM required operating procedures (U.S. only) for service operations. | |
| 12-06-01-008B Mar 2015 | Equipment Adaptive/Mobility | This informational bulletin provides dealership personnel information on unscheduled supplemental services (including flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only). | |
| 15-00-90-001 Mar 2015 | Engine And Engine Cooling | This informational bulletin provides technicians with diagnostic tips for preventing oil leaks after changing oil and filter. | |
| 02-07-30-029X Mar 2015 | Equipment Adaptive/Mobility | This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only). | |
| 15-08-44-001 Mar 2015 | Equipment | This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade. | |
| 15-08-73-001 Mar 2015 | Equipment | This informational bulletin provides information on communication with OnStar® module after Canadian cellular upgrade. | |
| 04-06-04-051D Feb 2015 | Fuel System | This informational bulletin provides information for maintenance cleaning of the fuel injectors. | |
| 09-03-09-001C Feb 2015 | Suspension | This technical bulletin provides repair information for the re-torque of leaf spring bolts to correct a customer concern for a clunking noise coming from the rear of the vehicle. | |
| PIT5264C Feb 2015 | Equipment | This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. | |
| 09-03-09-001B Feb 2015 | Suspension | This technical bulletin provides repair information for the re-torque of leaf spring bolts to correct a customer concern for a clunking noise coming from the rear of the vehicle. | |
| 05-00-89-055E Feb 2015 | Equipment Adaptive/Mobility | This warranty administration bulletin provides information to clarify proper transaction administration of GM Dealer Empowerment Program and Goodwill Cases. | |
| PI1018A Feb 2015 | Equipment | This preliminary informational bulletin adds the 2015 model year to repair information on correcting a customer concern of poor, limited, reduced Remote Keyless Entry (RKE) or Remote Vehicle Start (RVS) range. | |
| PB-14648 Feb 2015 | Electrical System | BUICK/CHEVROLET/PONTIAC/SATURN/SAAB/GMC/CADILLAC: TSB CONTAINS AN OWNER NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. | |
| PIP4568R Jan 2015 | Engine And Engine Cooling | This Preliminary Information communication provides information to the technician that some vehicles may have a Service Engine Soon lamp, engine misfire on cylinder 1, 4, 6, or 7 and/or tick noise. Technician will follow service information diagnosis first. | |
| PIT3271G Jan 2015 | Wheels | This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. | |
| PIC4310K Jan 2015 | Equipment | This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. | |
| PIC3278F Jan 2015 | Equipment | This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. | |
| SB-09184-A Nov 2014 | Electrical System | GMC CHEVROLET SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. MATERIAL OVER SENSING & DIAGNOSTIC MODULE RETAINING MOISTURE. | |
| PIT-4322-D Nov 2014 | Electronic Stability Control | GM: THERE IS UNWANTED STABILITY ACTION OR STABILITY LIGHT ON. THIS CAN BE CAUSED BY THE SUSPENSION BEING MODIFIED. *RM UPDATED 6/18/12. *PE MODELS 2007-13 ALL ESCALADE; AVALANCHE, SILVERADO, SUBURBAN, TAHOE; SIERRA, SIERRA DENALI, ALL YUKONS. UPDATED 11/28/12. | |
| 10-08-42-001C Nov 2014 | Exterior Lighting | GM: LOW BEAM HEADLAMP BULB DIAGNOSIS/ REPLACEMENT (INSPECT BULB AND CONNECTOR). DO NOT REPLACE THE ENTIRE HEADLAMP ASSEMBLY FOR THIS CONDITION. REPLACE THE BULB AND INSPECT THE CONNECTOR. *JS UPDATED 4/7/15. *PE | |
| 14-00-89-003A Oct 2014 | Equipment Adaptive/Mobility | This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and now is refered to Article 3.2.9 of the 1st addition manual for details of Technician Identification and Accounting of Labor Time | |
| 06-08-43-003E Oct 2014 | Visibility | This informational bulletin explains how to care for wiper blades. | |
| 07-08-49-020I Oct 2014 | Equipment Adaptive/Mobility | This informational bulletin provides a quick guide to updating which model vehicle after replacing the IPC. |
Showing 60 of 277 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Watch the airbag warning light through a full key cycle.It should light on start and go out within seconds. A light that stays on, or never lights at all, means the system needs attention. Run the VIN for inflator recalls specifically.
- Walk the body slowly in daylight.Panel gaps, rust at the rockers and wheel arches, and cracked trim are this vehicle's structure complaints. Open and close the liftgate or trunk and look at the latch area.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Chevrolet Silverado →