Engine
3.8L 6-cyl
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Years between the model year and the owner's reported failure date. Based on 707 of 707 complaints with a usable failure date.
Odometer when the failure occurred
Owner-reported mileage at failure, in 20,000-mile bands. Based on 411 of 707 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Electrical system
456 complaint records9 fire reports1 crash report
"2009 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO AFTER SEVERAL MONTHS NO REPLACEMENT PARTS AVAILABLE TO COMPLETE RECALL NOTICE 14V-373. *SMD..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →
Air bags
192 complaint records5 crash reports
"THE CLOCK SPRING THAT SUPPLIES POWER TO THE AIR BAG IS DEFAULT. I AM CONCERNED MY AIRBAG WILL NOT DEPLOY. MY EXTENDED WARRANTY COMPANY DOES NOT COVER THIS PART. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse air bags parts in the directory →
Engine & cooling
106 complaint records4 fire reports
"THE VEHICLE SHUTS OFF WHILE DRIVING VERY UNSAFE. YOU LOOSE ALL CONTROL OF THE VEHICLE WHEN IT SHUTS OFF STEERING AND BRAKES..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| DP14004 opened Sep 2014 | closed Jul 2015 | Electrical System | Totally Integrated Power Module Failure In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM)... |
| RQ14002 opened Jun 2014 | closed Mar 2015 | Electrical System | Air Bag Non-Deployment/Engine Stall - led to recall 14V373000 In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 20V396000 | Steering | Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. | Normally free |
| 16V047000 | Air Bags | FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured... | Normally free |
| 14V373000 | Electrical System | This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. | Normally free |
| 14V055000 | Suspension | Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler... | Normally free |
| 09V351000 | Service Brakes, Hydraulic | ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. | Normally free |
| 09V046000 | Electrical System | CHRYSLER IS RECALLING 6,138 MY 2009 TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. UNUSED ELECTRICAL CONNECTORS FOR THE BLIND SPOT DETECTION SYSTEM MAY BECOME CORRODED AND COULD SHORT CIRCUIT, WHICH CAN CAUSE A... | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2020311 2020-07-08 | Airbag | 188,249 | Issue: On certain vehicles, the emblem on the steering wheel could become loose. If this happens, the emblem or its retainers could become projectiles when the airbag inflates in a crash. |
| 2019420 2019-08-21 | Other | 5,327 | Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. |
| 2016044 2016-01-28 | Airbag | 30,284 | On certain vehicles, a defect in the Occupant Restraint Control (ORC) system could result in inadvertent airbag / seatbelt pretensioner deployment, or prevent airbags / seatbelt pretensioners from deploying when warranted. |
| 2015250 2015-06-04 | Electrical | 161,349 | On certain vehicles, the Wireless Ignition Node (a.k.a ignition switch) may allow the ignition key to inadvertently move from the ON position to the accessory (ACC) position while driving, causing the engine to shut off. |
| 2014261 2014-07-02 | Electrical | 97,496 | On certain vehicles, the Wireless Ignition Node (a.k.a ignition switch) may allow the ignition key to inadvertently move from the ON position to the accessory (ACC) position while driving, causing the engine to shut off. |
Show 2 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2010186 2010-06-04 | Electrical | 15,300 | On certain vehicles equipped with power sliding doors, the sliding door wiring harness may have been routed improperly and chafe on the lower sliding door hinge bracket. |
| 2009037 2009-02-06 | Electrical | 268 | On certain vehicles, an unused electrical connector may become corroded and eventually short circuit, affecting operation of the compass display, rear heater/AC blower, courtesy lamps and integral flashlight. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 108463 Nov 2025 | Service Brakes | PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE | |
| 108464 Nov 2025 | Service Brakes | PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE | |
| 9100226 Sep 2023 | Electrical System | Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. | |
| Y22 Combo Rev1 Nov 2021 | Air Bags | Customer Satisfaction Notification Y22 Driver Airbag Emblem | |
| Y22 Combo Nov 2021 | Air Bags | Customer Satisfaction Notification Y22 Driver Airbag Emblem |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 9004009 Apr 2021 | Power Train | Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. | |
| 72301 Feb 2021 | Air Bags | SAFETY RECAL W09 DRIVER AIR BAG EMBLEM Updated Dealer Instructions | |
| 9004300 Sep 2020 | Engine And Engine Cooling | Cooler line, Power steering return The clips that hold the line to the core support are not available at this time and will need to be reused. Use care when opening and re-latching clip. | |
| S1121000006 Rev. Aug 2020 | Electrical System | (Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns | |
| S1121000006RevA Aug 2020 | Power Train | (Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns | |
| 23-015-20 Apr 2020 | Equipment | Disinfectant Solution Recommended for COVID-19 | |
| 08-049-20 Apr 2020 | Equipment | Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary. | |
| 31-006-19 Nov 2019 | Structure | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. | |
| 31-003-19 Nov 2019 | Equipment | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. | |
| 31-005-19 Nov 2019 | Equipment | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. | |
| 3100619 Nov 2019 | Structure | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. | |
| 3100419 Nov 2019 | Visibility | Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass. | |
| 3100319 Nov 2019 | Structure | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. | |
| 3100519 Nov 2019 | Structure | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. | |
| 9003220 Aug 2019 | Equipment | RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". | |
| TS-WI-0290 Sep 2018 | Seats | Service Bulletin sent to all dealers to inspect L-track bolts for correct torque and to incorporate torque check as part of regular maintenance | |
| 9003220 Oct 2017 | Equipment | RES / RHA / REB Radios That Support Bluetooth and Hands-Free 1. For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands; DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). | |
| 9003681 Aug 2017 | Equipment | Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. | |
| 9003687 Mar 2017 | Seat Belts | Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. | |
| 9003681 Mar 2017 | Seat Belts | Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. | |
| 9003220 Nov 2016 | Electrical System | RES / RHA / REB Radios That Supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). | |
| 23027 Aug 2016 | Electrical System | Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. | |
| 23137 Aug 2016 | Equipment | Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for identifying suspect stock. | |
| 23104 Aug 2016 | Exterior Lighting | 05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. | |
| 20244 Aug 2016 | Equipment | CBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock and available for order. | |
| Volume 2, Issue Aug 2016 | Equipment | Warranty Operations Newsletter Updates from Warranty Operations | |
| 22892 Aug 2016 | Equipment | Return: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 55372082AA. | |
| 22867 Aug 2016 | Electrical System | Inspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB. | |
| 22958 Aug 2016 | Electrical System | 1NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifying suspect stock. | |
| 20616 Aug 2016 | Electrical System | P/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached. | |
| SB-1234 Jul 2016 | Service Brakes | SUMMARY TO BE PROVIDED ON A FUTURE DATE. | |
| R4880213A$ Jun 2016 | Power Train | "SHAFT - AXLE HALF NOTE: THE JOINT BETWEEN THE SPLINES ON THE HALFSHAFT AND THE HUB AND BEARING IS AN INTERFERENCE FIT. THE HALFSHAFT NUT IS TO BE USED TO DRAW THE HUB AND BEARING ONTO THE HALFSHAFT SPLINES. THIS IS PARTICULARLY TRUE IF HUB AND BEARING IS ALSO BEING REPLACED" | |
| Volume 2, Issue Jun 2016 | Equipment | Warranty Operations Newsletter Updates from Warranty Operations | |
| R2118796A Feb 2016 | Engine And Engine Cooling | Valve Body. These may cause over drive cycling. | |
| 68018095A Feb 2016 | Equipment | HVAC Distribution Housing | |
| RL108213A$ Jan 2016 | Engine And Engine Cooling | NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~ | |
| R2108213A$ Jan 2016 | Structure | W5A580 (NAG1) Valve Body - complete | |
| 9002887 Feb 2015 | Structure | Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009,... | |
| 08-001-15 Jan 2015 | Electrical System | L25 Interim Repair Procedure Brazil ONLY Upon starting the vehicle the Frequency Operated Button Ignition Key (FOBIK), may not fully seat in the ?ON? position. | |
| L25070114 Jul 2014 | Air Bags | Expansion of previous safety recall L25. | |
| 23-014-14 Jun 2014 | Structure | SUMMARY TO BE PROVIDED ON A FUTURE DATE. | |
| 08-042-14 Apr 2014 | Electrical System | SUMMARY TO BE PROVIDED ON A FUTURE DATE. | |
| 9002158 Feb 2014 | Electrical System | Part Description: Wireless Ignition Node Receiver. Issue Description: Wireless Ignition Node Receiver part number 05026875AE is no longer available. | |
| 9001645 Feb 2014 | Engine And Engine Cooling | Part Description: Short Runner Valve (Actuator) Issue Description: Issue 1~ JC,JS '08-09MY 3.5L only~ Caution - Do not replace the intake manifold for a short runner valve (SRV) fault (P1004 / P2008 / P2016 / P2017) or for a manifold tuning valve (MTV) fault (P1005 / P2077 /... | |
| 9002385 Feb 2014 | Structure | Part Description: Upper and Lower Sliding Door Rollers Issue Description: If you are replacing this part for a NOISE condition, please perform the following procedure:~ 1. | |
| 08-031-13 May 2013 | Electrical System | SUMMARY TO BE PROVIDED ON A FUTURE DATE. | |
| 9002519 Mar 2013 | Equipment | 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois,... | |
| 09-001-13 Feb 2013 | Engine And Engine Cooling | Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components. | |
| 23-012-12REV.A Oct 2012 | Structure | SUMMARY TO BE PROVIDED ON A FUTURE DATE. | |
| D-11-44 Apr 2012 | Suspension | THIS TSB CONTAINS OWNER LETTER. SEE DOCUMENT SEARCH BUTTON BELOW: 2008-2010 MY MINIVANS EXTENDED WARRANTY BULLETIN INFORMATION REGARDING FRONT WHEEL BEARINGS. *LJ | |
| D-11-52 Apr 2012 | Service Brakes | MY CHRYSLER 2009-2011, DODGE CARAVAN: BULLETIN INFORMATION REGARDING FRONT BRAKE COMPONENTS (ROTORS AND PADS) EXTENDED WARRANTY FOR CERTAIN VEHICLES. *LJ | |
| SB-02-003-11 Sep 2011 | Suspension | CHRYSLER/DODGE: THE FRONT WHEEL BEARINGS IS HUMMING OR GROWLING. REMOVE AND REPLACE BOTH FRONT WHEEL BEARINGS, IF NECESSARY. *PE | |
| 23-009-11 Feb 2011 | Latches/Locks/Linkages | CHRYSLER GROUP: WHEN THE SLIDING DOOR IS FULLY OPEN AND IS BEING CLOSED THE DOOR MAY BIND. 2009-2010 TOWN & COUNTRY. *RM | |
| SB-08-021-10 Sep 2010 | Electrical System | CHRYSLER/DODGE: POWER SLIDING DOORS INOPERATIVE. THIS INVOLVES FLASH REPROGRAMMING THE POWER SLIDING DOOR MODULE REAR LEFT AND/OR RIGHT (DMRL/DMRR) WITH NEW SOFTWARE. POWER SLIDING DOORS WILL NOT OPEN FROM ANY OF THE SWITCHES. DOORS WILL WORK IN THE MANUAL MODE. | |
| SB-23-014-10 Aug 2010 | Structure | CHRYSLER: SLIDING DOOR WILL NOT LATCH IN THE FULL OPEN POSITION. INVOLVES INSPECTING THE RIGHT AND/OR LEFT SLIDING DOOR OPERATION AND IF NECESSARY ADJUSTING THE SLIDING DOOR LATCH POSITION. APPLIES TO VEHICLES BUILT BEFORE 4/30/10. *PE |
Showing 60 of 69 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Watch the airbag warning light through a full key cycle.It should light on start and go out within seconds. A light that stays on, or never lights at all, means the system needs attention. Run the VIN for inflator recalls specifically.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Run the VIN against open recalls before you negotiate.This vehicle has 6 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Chrysler Town And Country →