Engine
2.4L 4-cyl
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Years between the model year and the owner's reported failure date. Based on 161 of 161 complaints with a usable failure date.
Odometer when the failure occurred
Owner-reported mileage at failure, in 20,000-mile bands. Based on 120 of 161 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Brakes
56 complaint records1 fire report
"BRAKE JUDDER ON 2009 DODGE JOURNEY WITH 15K MILES. REQUIRED ROTOR AND PAD REPLACEMENT DUE TO SAFETY CONCERNS REGARDING STOPPING. ROTORS PROVEN TO BE WARPED. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse brakes parts in the directory →
Electrical system
47 complaint records1 fire report
"TRANSFER CASE IS GOING OUT, AND VEHICLE WILL STALL AND NOT START AGAIN FOR A WHILE. VEHICLE WOULD NOT EVEN BACKUP, HAD TO CALL A TOLL TRUCK...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →
Power train
28 complaint records4 fire reports
"TRANSFER CASE IS GOING OUT, AND VEHICLE WILL STALL AND NOT START AGAIN FOR A WHILE. VEHICLE WOULD NOT EVEN BACKUP, HAD TO CALL A TOLL TRUCK...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA24003 opened Aug 2024 | OPEN | Latches/Locks/Linkages | Vehicle entrapment The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. |
| PE23008 opened May 2023 | closed Aug 2024 | Latches/Locks/Linkages | Vehicle entrapment The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. |
| DP14004 opened Sep 2014 | closed Jul 2015 | Electrical System | Totally Integrated Power Module Failure In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM)... |
| RQ14002 opened Jun 2014 | closed Mar 2015 | Electrical System | Air Bag Non-Deployment/Engine Stall - led to recall 14V373000 In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand... |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2016202 2016-05-05 | Steering | 186,767 | On certain vehicles, the power steering return hose could rupture at engine start up if the vehicle is exposed to extended cold weather conditions. |
| 2016044 2016-01-28 | Airbag | 30,284 | On certain vehicles, a defect in the Occupant Restraint Control (ORC) system could result in inadvertent airbag / seatbelt pretensioner deployment, or prevent airbags / seatbelt pretensioners from deploying when warranted. |
| 2015250 2015-06-04 | Electrical | 161,349 | On certain vehicles, the Wireless Ignition Node (a.k.a ignition switch) may allow the ignition key to inadvertently move from the ON position to the accessory (ACC) position while driving, causing the engine to shut off. |
| 2014261 2014-07-02 | Electrical | 97,496 | On certain vehicles, the Wireless Ignition Node (a.k.a ignition switch) may allow the ignition key to inadvertently move from the ON position to the accessory (ACC) position while driving, causing the engine to shut off. |
| 2010464 2010-12-23 | Airbag | 16,700 | On certain vehicles, wires within the front door wire harnesses may fatigue and break, which can interrupt the circuits for the side impact sensor(s). |
Show 4 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2009108 2009-04-14 | Airbag | 350 | On certain vehicles, the driver airbag squib wires on the steering column control module (SCCM) may be reversed. |
| 2009079 2009-03-11 | Electrical | 6,928 | On certain vehicles, an unused electrical connector could become corroded and cause a short circuit. If the fuse for this circuit does not blow, the connector may overheat and catch fire, which could result in property damage, personal... |
| 2008371 2008-10-10 | Other | 132 | On certain vehicles, a broken solder joint on the printed circuit board of the Power Control Module (PCM) can affect the fuel pump relay performance and potentially result in an engine stall while driving and/or a no start of the engine. |
| 2008204 2008-06-09 | Electrical | 1,108 | On certain vehicles equipped with a 3.5L engine, the engine wiring harness may contact the left transaxle mount. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 104087 Apr 2025 | Unknown Or Other | ACTUATOR - A/C AND HEATER | |
| 103954 Apr 2025 | Unknown Or Other | ACTUATOR - A/C AND HEATER | |
| 9100226 Sep 2023 | Electrical System | Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. | |
| 23-015-20 Apr 2020 | Equipment | Disinfectant Solution Recommended for COVID-19 | |
| 08-049-20 Apr 2020 | Equipment | Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary. |
Show 14 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 31-006-19 Nov 2019 | Structure | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. | |
| 31-003-19 Nov 2019 | Equipment | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. | |
| 31-005-19 Nov 2019 | Equipment | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. | |
| 3100619 Nov 2019 | Structure | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. | |
| 3100419 Nov 2019 | Visibility | Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass. | |
| 3100319 Nov 2019 | Structure | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. | |
| 3100519 Nov 2019 | Structure | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. | |
| 9003220 Aug 2019 | Equipment | RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". | |
| 9003687 Mar 2017 | Seat Belts | Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. | |
| 9003681 Mar 2017 | Seat Belts | Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. | |
| R2118796A Feb 2016 | Engine And Engine Cooling | Valve Body. These may cause over drive cycling. | |
| RL108213A$ Jan 2016 | Engine And Engine Cooling | NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~ | |
| 9002519 Mar 2013 | Equipment | 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois,... | |
| SB-09-031 May 2009 | Wheels | CHRYSLER/DODGE:VEHICLES MAY PULL SLIGHTLY TO THE RIGHT OR LEFT. VEHICLES WERE SHIPPED WITH INSUFFICIENT CLAMP LOAD ON THE REAR TOE LINK CAM BOLT. INSUFFICIENT CLAMP LOAD CAN ALLOW THE ALIGNMENT TO CHANGE. *PE UPDATED 10/07/09. *PE |
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Dodge Journey Awd →