Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Power train
Electrical system
Engine & cooling
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| DP14004 opened Sep 2014 | closed Jul 2015 | Electrical System | Totally Integrated Power Module Failure In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM)... |
| PE12021 opened Jul 2012 | closed Mar 2013 | Power Train | Rear Differential Failure - led to recall 13V038000 In a letter dated October 2, 2012, Chrysler Group LLC (Chrysler) submitted a Defect Information Report (DIR) to NHTSA identifying a safety defect in approximately 48,058 vehicles built with an axle pinion nut that can loosen, which could result in lock-up of... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 13V038000 | Power Train | Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota... | Normally free |
| 12V474000 | Power Train | Chrysler is recalling certain model year 2009-2010, Ram 1500 and Dodge Dakota trucks, manufactured from July 1, 2009, through November 30, 2009, because the rear axle pinion nut may loosen due to a lack of adhesive. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2019420 2019-08-21 | Other | 5,327 | Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. |
| 2018122 2018-03-09 | Fuel System | 105,028 | On certain vehicles, the front fuel tank strap may become loose or detached due to corrosion of the frame bracket. |
| 2016265 2016-05-27 | Airbag | 459,492 | On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. |
| 2015228 2015-05-27 | Airbag | 374,508 | On certain vehicles, the driver frontal airbag inflator could produce excessive internal pressure during airbag deployment. |
| 2013396 2013-11-07 | Steering | 6,674 | Certain Ram 4500 and 5500 four wheel drive vehicles may experience a fracture of the ball stud on the left outer tie rod assembly, potentially resulting in a loss of vehicle control and a crash causing injury and/or property damage. |
Show 10 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2013397 2013-11-07 | Steering | 48,517 | On certain 2008-2012 Ram 2500 and 3500 4x4, Ram 3500 cab chassis, and 2008 Ram 1500 Mega Cab 4x4 vehicles, the left outer tie rod ball stud could fracture, potentially resulting in a loss of vehicle control and a crash causing injury... |
| 2013044 2013-02-06 | Powertrain | 63,201 | On certain vehicles, the rear axle pinion nut could loosen and allow the rear driveshaft to detach from the axle, or fully detach from the vehicle. |
| 2012327 2012-09-27 | Powertrain | 15,432 | On certain vehicles built between July 1, 2009 and November 30, 2009, the rear axle pinion nut may have been incorrectly manufactured and could loosen. |
| 2011253 2011-07-14 | Steering | 49,800 | On certain 2008-2011 Ram 2500 and 3500 4x4, Ram 3500 cab chassis 4x2 and 4x4, and 2008 Ram 1500 Mega Cab 4x4 vehicles, the left outer tie rod ball stud could fracture. |
| 2010009 2010-01-19 | Brakes | 3,514 | On certain vehicles, the brake booster input rod may have been installed without the retaining clip, or in some cases, with an improperly formed retaining clip. |
| 2009135 2009-05-08 | Heater And Defroster | 4,776 | On certain vehicles equipped with manual temperature control, the software programmed into the heating, ventilation and air conditioning (HVAC) module may cause the windshield defrosting and defogging functions to become inoperative. |
| 2009078 2009-03-11 | Powertrain | 47 | On certain Dodge Ram heavy duty pickup trucks equipped with a manual transmission and the optional power adjustable pedal package, the clutch pedal connecting rod to the clutch master cylinder may separate. |
| 2009080 2009-03-11 | Electrical | 18,824 | On certain 2008 Dodge Ram light duty and 2008-2009 heavy duty pickup trucks, the windshield wiper motor may be susceptible to water intrusion that could result in partial or complete loss of windshield wiping capability. |
| 2009081 2009-03-11 | Electrical | 363 | Certain aftermarket replacement windshield wiper motor assemblies, sold during the '08 and '09 calendar year for use as service equipment on 2002-2009 Dodge Ram pickup trucks, may be susceptible to water intrusion that could result in... |
| 2009010 2009-01-12 | Steering | 8,042 | On certain 2500 and 3500 pickup trucks, the drag link inner tie rod attachment to the pitman arm ball stud may fracture. A loss of steering control could result in a vehicle crash causing property damage, personal injury or death. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 9100226 Sep 2023 | Electrical System | Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. | |
| 9004009 Apr 2021 | Power Train | Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. | |
| 23-015-20 Apr 2020 | Equipment | Disinfectant Solution Recommended for COVID-19 | |
| 08-049-20 Apr 2020 | Equipment | Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary. | |
| 31-006-19 Nov 2019 | Structure | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. |
Show 34 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 31-003-19 Nov 2019 | Equipment | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. | |
| 31-005-19 Nov 2019 | Equipment | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. | |
| 3100619 Nov 2019 | Structure | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. | |
| 3100419 Nov 2019 | Visibility | Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass. | |
| 3100319 Nov 2019 | Structure | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. | |
| 3100519 Nov 2019 | Structure | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. | |
| 9003220 Aug 2019 | Equipment | RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". | |
| 9003687 Mar 2017 | Seat Belts | Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. | |
| 9003681 Mar 2017 | Seat Belts | Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. | |
| 68332810A Sep 2016 | Engine And Engine Cooling | Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. | |
| R2118796A Feb 2016 | Engine And Engine Cooling | Valve Body. These may cause over drive cycling. | |
| RL108213A$ Jan 2016 | Engine And Engine Cooling | NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~ | |
| 18-093-15 Nov 2015 | Electrical System | Flash: MIL Illumination With Transmission And Driveability Improvements This bulletin involves flash reprogramming the Powertrain Control Module (PCM) with new software. The customer may experience a MIL illumination. | |
| SB 11575 Oct 2015 | Equipment | FIAT CHRYSLER: FREQUENTLY ASKED QUESTIONS CONCERNING CERTAIN RECALLED VEHICLES THAT ARE NOT REPAIRED *CN | |
| SB-18-019-15REVA Aug 2015 | Electrical System | DODGE: SOME TRUCKS EXPERIENCING DIAGNOSTIC TROUBLE CODES (DTC) WITH MALFUNCTION INDICATOR LAMP (MIL) ON: EXCESSIVE TIME ENTERING CLOSED LOOP AIR/FUEL RATIO CONTROL, POSITION OF BRAKE/ACCELERATOR PEDAL, REDUCTANT PRESSURE TOO HIGH, REDUCTANT PUMP 1 CONTROL PERFORMANCE. | |
| SB-08-028-15REVA Jul 2015 | Electrical System | CHRYSLER: SOME VEHICLES EXPERIENCE SCREEN LOCK UP ON RADIO DISPLAY OR THE SCREEN GOES BLANK, INTERMITTENTLY, TEXT MESSAGE IS GRAYED OUT SOFT KEYS, BACK UP DISPLAY TURNS OFF. MODEL 2015 CHARGER, DURANGO, GRAND CHEROKEE, CHEROKEE, RAM 1500, 2500, 3500, 3500 CAB, 4500 CAB, TRUCK. | |
| SB18-019-15REVA Jun 2015 | Electrical System | RAM: THIS BULLETIN PROVIDES PROCEDURE ON REPROGRAMMING POWER TRAIN MODULE WITH THE MOST UPDATED SOFTWARE *CN UPDATED 10/2/15 *CN | |
| 9002887 Feb 2015 | Engine And Engine Cooling | Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009,... | |
| 9002828 Sep 2014 | Structure | Part Description: Insulator in Lever Assembly - Valve Body - Trans Issue Description: The manual valve insulator, attaching rivet and an instruction sheet are now available as a kit. If the insulator requires replacement lease order 68253099AA. | |
| ER-N-24 Jun 2013 | Equipment | CHRYSLER: THE CURRENT VEHICLE EMISSION CONTROL INFORMATION LABEL WAS INACCURATELY IDENTIFIES THE ENGINE AS HAVING AN EXHAUST GAS RECIRCULATION VALVE (EGR). *JS | |
| 9002519 Mar 2013 | Equipment | 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois,... | |
| 9002688 Feb 2013 | Equipment | 68069384A$, R8069384A$, 68086182A$, R8027067A$, RL002012A$ - Gasket, Cylinder Head Cover Before replacing injectors for Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or connector in the valve cover gasket is... | |
| 09-001-13 Feb 2013 | Engine And Engine Cooling | Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components. | |
| CSN-L04 Aug 2011 | Steering | DODGE: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. VEHICLES MAY EXPERIENCE WATER INGRESSION IN OUTER TIE ROD ENDS. *PE | |
| CSN-K23 Oct 2010 | Structure | DODGE SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. MOPAR CHROME FRONT BUMPER CORROSION. THE MOPAR REPLACEMENT CHROME FRONT BUMPER ON CERTAIN VEHICLES MAY EXPERIENCE A CORROSION CONDITION ON THE CHROME SURFACE OF THE BUMPER. | |
| CSN-K17 Sep 2010 | Electrical System | DODGE SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. REPROGRAM HVAC CONTROL HEAD AND INSPECT/REPLACE ACTUATORS. THE HVAC MODE DOOR ACTUATOR GEARS ON VEHICLES MAY BREAK AND RESULT IN THE INABILITY TO FULLY CONTROL THE HVAC FUNCTIONS. CSC LETTER WAS REC'D. *PE | |
| CSN- K-10 Aug 2010 | Seats | DODGE TRUCK SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE FRONT DRIVER/PASSENGER SEAT CUSHION COVERS ON THE TRUCKS MAY TEAR DURING NORMAL USAGE. THE FRONT DRIVER/PASSENGER SEAT CUSHION COVERS MUST BE INSPECTED AND SOME SEAT CUSHIONS MAY NEED TO BE REPLACED. | |
| SB-19-004-10 May 2010 | Steering | DODGE: STEERING WANDER. WHILE TRAVELING ON A STRAIGHT STRETCH OF HIGHWAY, CUSTOMER MAY FEEL THE NEED TO PROVIDE STEERING INPUT TO CORRECT A VEHICLE WANDER CONDITION. *PE | |
| SB-18-003-10 Jan 2010 | Electrical System | DODGE: BULLETIN INVOLVES REPLACING THE SHORT RUNNER VALVE (SRV), SRV CONNECTOR, WIRING PIGTAIL, AND ADDING A NEW STUD FOR A TIE STRAP. *PE | |
| SB-J-06 Oct 2009 | Visibility | DODGE SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE WINDSHIELD WASHER FLUID LEVEL SENSOR ON SOME TRUCKS MAY LEAK ALLOWING WASHER FLUID TO WICK THROUGH THE WIRING HARNESS TO THE AMBIENT TEMPERATURE SENSOR. | |
| SB-09-035 May 2009 | Structure | CHRYSLER/DODGE: TAILGATE SPOILER MODIFICATION. VEHICLES MAY REQUIRE THE ADDITION OF TWO SIDED TAPE TO THE INBOARD EDGE OF THE TAILGATE SPOILER TO PREVENT THE SPOILER FROM TEARING OFF THE TAILGATE WHEN CARGO IS UNLOADED. *PE | |
| TB-18-016-09 May 2009 | Electrical System | DODGE: MIL ILLUMINATION OR STORED DIAGNOSTIC TROUBLE CODE (DTC) FOR P1004 OR 02016 OR 02017. THIS INVOLVES REPLACING THE SHORT RUNNER VALVE (SRV), SRV CONNECTOR, WIRING PIGTAIL, AND ADDING A NEW STUD FOR A TIE STRAP. | |
| SB-22-0001-09 Mar 2009 | Tires | CHRYSLER: VEHICLE VIBRATION OR SHAKE AT HIGHWAY SPEED: THE TIRES ARE FLAT SPOTTED DUE TO SHIPPING OR SITTING IN THE LOT FOR AN EXTENDED PERIOD, THE VEHICLE VIBRATION WILL GO AWAY AFTER THE TIRES ARE WARMED UP, (NORMALLY 10 TO 20 MILES OF HIGHWAY DRIVING DEPENDING ON OUTSIDE... | |
| J-04 Mar 2009 | Equipment | DODGE SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. A NON APPLICABLE VEHICLE EMISSION CONTROL INFORMATION (VECI) LABEL WAS INADVERTENTLY INSTALLED. CSC LETTER WAS RECEIVED. *PE |
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Run the VIN against open recalls before you negotiate.This vehicle has 2 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Dodge Ram 1500 →