Engine
2.5L 4-cyl
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Years between the model year and the owner's reported failure date. Based on 314 of 315 complaints with a usable failure date.
Odometer when the failure occurred
Owner-reported mileage at failure, in 20,000-mile bands. Based on 250 of 315 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Steering
167 complaint records3 crash reports
"POWER STEERING QUIT WORKING. NO WARNING LIGHTS. WENT TO STORE IT WORKED CAME OUT AND IT DIDN'T WORK. HAS BEEN 2 WEEKS AND STILL NOTHING..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse steering parts in the directory →
Engine & cooling
60 complaint records
"MY 2009 MERCURY MARINER STALLS WHILE ITS IDLE, AT A INTERSECTION OR JUST WAITING. IT STALLS THEN I STARTED UP RIGHT AFTER IT STALLS...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →
Power train
44 complaint records
"DRIVING ALONG AND UNEXPECTEDLY ENGINE GOES IN LIMP MODE WITH NO WARNING AND NO ACCELERATION- EXTREMELY DANGEROUS AS WAS DRIVING ON EXPRESSWAY WHEN THIS OCCURRED. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| DP15001 opened Apr 2015 | closed Jun 2018 | Steering | Loss of power steering while driving On May 27, 2014, amended June 2, 2014, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist while driving in approximately 746,067 model year (MY)... |
| PE13003 opened Feb 2013 | closed Feb 2014 | Engine | Electronic Throttle Body Malfunction On February 21, 2013, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE13-003 to investigate allegations of electronic throttle body (ETB) failures resulting in sudden reduction of engine power in model year (MY) 2009-2013 Ford... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 14V284000 | Steering | Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. | Normally free |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| SSM 47201 Mar 2018 | Equipment | Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. | |
| SSM 47009 Jan 2018 | Equipment | The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). | |
| SSM 46332 Jan 2017 | Equipment | REPLACING THE ORIGINAL EQUIPMENT SYNC/NAVIGATION SYSTEM WITH EITHER AN AFTERMARKET SYNC/NAVIGATION KIT OR MODIFYING ORIGINAL SYNC/NAVIGATION PARTS TO PROVIDE ADDITIONAL FEATURES IS NOT RECOMMENDED NOR SUPPORTED ON ANY FORD, MERCURY OR LINCOLN VEHICLE. | |
| SSM 46132 Oct 2016 | Service Brakes | SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. | |
| SSM 46085 Sep 2016 | Engine And Engine Cooling | The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. |
Show 24 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 16-0043 Mar 2016 | Power Train | 6F35 TRANSMISSION - FLUID LEAK AT LEFT SIDE HALFSHAFT SEAL BUILT ON OR BEFORE 10/14/2013 ISSUE Some 2009-2014 Escape, 2009-2011 Mariner, 2010-2014 Fusion, 2010-2011 Milan, 2012-2014 Edge/Explorer, and 2013-2014 Taurus/MKT/MKZ vehicles built on or before 10/14/2013 and equipped... | |
| ASI-44733 Sep 2014 | Equipment | FORD: IN VALVE BODY, A WORN SOLENOID PRESSURE REGULATOR VALVE HAS DIAGNOSTIC TROUBLE CODE (DTC) P0735 STORED AND INDICATION OF REPAIR HISTORY WAS THE VALVE BODY WAS NOT REPLACED PREVIOUSLY. MODEL 2009-10 ESCAPE, MARINER, 2010 FUSION, MILAN. *PE | |
| TSB-14-0157 Aug 2014 | Equipment | MERCURY/FORD: IN ONE OR MORE SPEED SETTINGS, ELECTRONIC MANUAL TEMPERATURE CONTROL (EMTC) A/C SYSTEM IS WARM AND/OR LACK BLOWER MOTOR OPERATION IN SETTINGS DUE TO DAMAGED BLOWER MOTOR RESISTOR CAUSED BY WATER ENTERING HEATER AND EVAPORATOR CORE HOUSING. | |
| CSP-13B17 Jun 2014 | Equipment | FORD: THE THROTTLE BODY INTERNAL MOTOR CONTACTS MAY BE CONTAMINATED, RESULTING IN AN ELECTRICAL, INTERMITTENT, CONNECTIVITY, CAUSING MALFUNCTION INDICATOR LAMP (MIL) OR WRENCH LIGHT TO BE ILLUMINATED. MODEL 2009-2012 FUSION, MILAN, ESCAPE, MARINER. *PE UPDATED 11/18/14. *PE | |
| TSB-14-0056 Mar 2014 | Power Train | MERCURY/FORD: ON SOME VEHICLES, THERE IS A FLUID LEAKAGE, COMING FROM LEFT HAND (LH) HALFSHAFT SEAL OF THE AUTOMATIC TRANSMISSION AND A SERVICE KIT IS AVAILABLE NOW, FOR REPAIR. MODEL 2009-2012 ESCAPE, MARINER, FUSION, MILAN. *PE | |
| CSP-13N03 Mar 2014 | Electrical System | FORD: THROTTLE BODY WILL DEVELOP CONTAMINATION ON INTERNAL MOTOR CONTACTS RESULTING IN AN INTERMITTENT ELECTRICAL CONNECTIVITY AND MALFUNCTION INDICATOR LAMP (MIL) OR WRENCH LIGHT WILL ILLUMINATE. MODEL 2009-2013 FUSION, MILAN, ESCAPE, MARINER. *PE UPDATED 5/7/14. *PE | |
| ASI-44427 Mar 2014 | Electrical System | FORD: THE WRENCH LIGHT WILL ILLUMINATE WHEN 4X4 FUNCTION IS INOPERATIVE DUE TO ACTIVE TORQUE COUPLING SOLENOID COIL WIRING BEING BROKE, BUT A KIT IS AVAILABLE TO SERVICE REAR AXLE ASSEMBLY/REAR DRIVE UNIT (RDU), AT LOWER LEVEL. MODEL 2008-2012 ESCAPE, MARINER. *PE | |
| TSB-14-0016 Feb 2014 | Steering | FORD/MERCURY: IF DIAGNOSTIC CODE B2278 IS STORED IN POWER STEERING CONTROL MODULE (PSCM), IT NEEDS REPLACING WITH TORQUE SENSOR SERVICE KIT THAT IS AVAILABLE AND IF NOT, DOES NOT APPLY. MODEL 2008-2012 ESCAPE, 2008-2011 MARINER. *PE | |
| ASI-32332 Nov 2013 | Engine | FORD: DUE TO AN INTERMITTENT LOSS OF RPM OR LACK OF ACCELERATION, IN SOME VEHICLES, WITH ILLUMINATED WRENCH LIGHT, DIAGNOSTIC TROUBLE CODES (DTCS) P2111, P2112 MAY OR MAY NOT BE STORED IN POWERTRAIN CONTROL MODULE (PCM). MODELS 2009-12 ESCAPE, MARINER, FUSION, MILAN. *PE | |
| SB-44300 Nov 2013 | Power Train | FORD: ON THE LEFT HAND HALF SHAFT SEAL, THERE IS A FLUID LEAK FROM THE TRANSMISSION BECAUSE OF WEAR ON CASE BUSHING. MODEL 2009-2012 ESCAPE, 2009-2011 MARINER, 2010-2012 FUSION, 2010-2011 MILAN. *PE | |
| TSB160043 Oct 2013 | Power Train | 6F35 Transmission - Fluid leak at left side halfshaft seal - built on or before 10/14/2013 | |
| SB-32167-70 Apr 2013 | Engine | FORD/LINCOLN/MERCURY: SOME VEHICLES MAY EXPERIENCE AN ILLUMINATED MIL OR SAFETY STOP NOW MESSAGE, OR A NO START CONDITION OR POSSIBLE MISFIRE OR ROUGHNESS AT IDLING THROUGH 2000RPM OR A LACK OF ACCELERATION. | |
| TSB-11-3-22 Mar 2011 | Engine And Engine Cooling | FORD: THERE MAY BE A LEAKING/STUCK CANISTER PURGE VALVE WHICH CAN CAUSE MULTIPLE DRIVING SYSTEMS. THE MALFUNCTION LIGHT MAY BE ON WITH OR WITHOUT STORED TROUBLE CODES. *RM | |
| TSB11-1-5 Feb 2011 | Engine And Engine Cooling | FORD: VEHICLES MAY RUN ROUGH, HARD START AFTER REFUELING, CLICKING NOISE UNDER HOOD, AND HAVE TROUBLE CODES STORED. *RM | |
| AS-21624 Dec 2010 | Power Train | FORD: THE TRANSMISSION MAY LEAK FLUID FROM A SEAL. 2009-2010 ESCAPE/MARINER. *RM | |
| TSB-10-19-1 Sep 2010 | Engine And Engine Cooling | FORD: ON VARIOUS 2009-2010 MODELS THERE MAY BE A MALFUNCTION LIGHT ON WITH FIVE POSSIBLE FAULT CODES. *RM | |
| TSB-10-18-3 Sep 2010 | Engine And Engine Cooling | FORD: SOME HYBRID VEHICLES MAY HAVE A MALFUNCTION LIGHT ON WITH TWO POSSIBLE FAULT CODES. *RM | |
| TSB-10-13-2 Jun 2010 | Steering | FORD/MERCURY: STEERING COLUMN POP/CLUNK NOISE ON TURNS. SOME VEHICLES MAY EXHIBIT A POP OR CLUNK NOISE FROM THE STEERING COLUMN AREA WHILE TURNING. | |
| SB-21321 May 2010 | Steering | FORD/MERCURY: CLUNK NOISE AT STEERING; STOPS DURING FIRST LOCK TO LOCK CYCLE. THE NOISE TYPICALLY OCCURS DURING TIGHT PARKING LOT MANEUVERS. THE CLUNK NOISE HEARD ON THE FIRST STEERING LOCK TO LOCK CYCLE IS A NORMAL CHARACTERISTIC OF THE SYSTEM. *PE | |
| TB-21019 Apr 2010 | Power Train | FORD: INCREASED SHIFT LEVER EFFORT MAY HAVE DEBRIS OR SOMETHING, SUCH AS SWEETENED DRINKS SPILLED IN/ON THE SHIFTER. SHIFTER REPLACEMENT RESULTING FROM SPILLAGE OR DEBRIS IS NOT WARRANTABLE. *PE | |
| TSB-09-19-5 Apr 2010 | Power Train | FORD: SOME VEHICLES EQUIPPED WITH A 6F35 TRANSMISSION MAY EXHIBIT DIAGNOSTIC TROUBLE CODES (DTCS) P0770, P0772, P0773, P0774. THE DTCS INDICATE OPEN, SHORT TO GROUND OR SHORT TO POWER IN SHIFT SOLENOID E (SSE) CIRCUIT. ERRATIC SHIFT AND/OR HARSH ENGAGEMENTS. *PE | |
| TSB-09-20-3 Apr 2010 | Service Brakes | FORD/MERCURY: ABS MODULE SELF TEST CREATING A SLIGHT VIBRATION IN ACCELERATOR/BRAKE PEDAL AT 12MPH (20KM/H) AND/OR 42MPH (68KM/H). THE ABS MODULE WILL INITIATE A ONE TIME SELF TEST AT 12MPH AND AT APPROXIMATELY 42MPH FOR EVERY KEY ON CYCLE. *PE | |
| TSB-09-15-1 Dec 2009 | Traction Control System | FORD/MERCURY: TRACTION CONTROL LIGHT WITH DTC C1440. SOME VEHICLES BUILT MAY EXHIBIT THE TRACTION CONTROL LIGHT ON WITH DTC CODE C1440. | |
| TSB-09-15-5 Dec 2009 | Service Brakes | FORD/MERCURY: ABS MODULE SELF TEST CREATING A SLIGHT VIBRATION IN ACCEL/BRAKE PEDAL AT 12MPH (20KM/H) AND/OR 42MPH (68KM/H). THE ABS MODULE WILL INITIATE A ONE TIME SELF TEST AT 12MPH (20KM/H) AND AT APPROXIMATELY 42MPH (68KM/H) FOR EVERY KEY ON CYCLE. *PE |
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Drive one straight highway stretch and one slow parking lot.Wander or a shimmy over bumps at speed, and heavy or dropped assist at low speed, are the two faces of this vehicle's steering cluster. A clunk on turn-in points at the linkage.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Run the VIN against open recalls before you negotiate.This vehicle has 1 recall campaign on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Mercury Mariner →