Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Brakes
Air bags
Electrical system
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA18001 opened Apr 2018 | closed Jan 2023 | Service Brakes, Hydraulic | Extended Braking Distances - led to recall 18V916000 On April 18, 2018, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA) 18-001 to investigate reports of braking concerns in model year (MY) 2009 Nissan Murano vehicles. |
| PE17002 opened May 2017 | closed May 2018 | Service Brakes, Air | Extended Braking Distances The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 18V916000 | Service Brakes, Hydraulic | Nissan of North America, Inc (Nissan) is recalling certain 2009 Murano vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. | Normally free |
| 09V393000 | Tires | NISSAN IS RECALLING CERTAIN MODEL YEAR 2008-2010 VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA,... | Normally free |
| 08V521000 | Electrical System | NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES... | Normally free |
| 08V066000 | Air Bags | NISSAN IS RECALLING 16,365 MY 2008 INFINITI EX35 AND MY 2009 NISSAN MURANO VEHICLES. DUE TO INCORRECT SOFTWARE PROGRAMMING, THE AIR BAG CONTROL UNIT (ACU) MAY CAUSE THE PASSENGER AIR BAG NOT TO OPERATE AS DESIGNED IF... | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2018733 2018-12-21 | Brakes | 5,924 | On certain vehicles, the brake Hydraulic Control Unit (HCU) may become contaminated by a reaction between brake fluid and internal anti-corrosion coatings. |
| 2010383 2010-11-03 | Lights And Instruments | 19,565 | On certain vehicles, the filament in the bulb of the Daytime Running Lamps (DRL) may burn out due to a shorter lifespan than expected. |
| 2009283 2009-10-02 | Other | 18,358 | On certain vehicles, material in the nut used to secure the sensor-transmitter of the Tire Pressure Monitoring System (TPMS) may corrode and crack in areas with heavy concentrations of road salt. |
| 2008363 2008-10-06 | Other | 12,880 | On certain vehicles, a varistor in the Occupant Classification System (OCS) control unit located in the passenger seat cushion may have been manufactured incorrectly. |
| 2008050 2008-02-13 | Airbag | 1,838 | If the vehicle battery becomes significantly discharged and the voltage in the electrical system drops (because, for example, the ignition is left in the "ON" position for a significant length of time without the engine running), the... |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| NTB09-131C Apr 2026 | Structure | CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. | |
| NTB10-066C May 2024 | Electrical System | CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB13-027D May 2024 | Electrical System | CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB13-107G May 2024 | Electrical System | VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB09-081K Apr 2024 | Visibility/Wiper | WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| NTB13-028I Apr 2024 | Visibility/Wiper | REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB17-019H Apr 2024 | Visibility/Wiper | WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB08-097L Sep 2023 | Steering | DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB23-049 Jun 2023 | Electrical System | 12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. | |
| NTB23-053 Jun 2023 | Electrical System | SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. | |
| NTB13-107F Apr 2023 | Electrical System | VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB16-003C Apr 2023 | Electrical System | INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. | |
| NTB10-145B Mar 2023 | Service Brakes | ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB09-081J Feb 2023 | Structure | WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB13-028H Feb 2023 | Visibility | REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB08-097K Feb 2023 | Steering | DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB10-126C Feb 2023 | Wheels | WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB10-029I Nov 2022 | Power Train | ABNORMAL NOISE, VIBRATION AND/OR BINDING FEELING FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB10-029H May 2022 | Power Train | NISSAN AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB10-029G Mar 2022 | Equipment | NISSAN AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB13-027C Feb 2022 | Engine And Engine Cooling | CAN COMMUNICATION â NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB17-082E Feb 2022 | Engine And Engine Cooling | DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB99-001F Dec 2021 | Suspension | STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| P9241 2008-09 Ro May 2021 | Wheels | Expiration Notification â Wheel Valve Stem Nut ***** Campaign Summary***** In 2009, Nissan launched a Voluntary Service Campaign on certain 2008-2009 Rogue, 2009 Murano, and 2009 cube® vehicles registered in states that do not use heavy concentrations of road salt in the... | |
| NTB09-110A May 2021 | Wheels | VOLUNTARY SERVICE CAMPAIGN ROGUE, MURANO, cube®; WHEEL VALVE STEM NUT Service Campaign ID # P9241 is no longer active. ï· Repair orders opened after this bulletinâs published date are no longer eligible for reimbursement under Campaign ID # P9241. | |
| NTB99-001e Feb 2021 | Suspension | STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB08-106f Nov 2020 | Equipment | UPGRADING HDD NAVIGATION MAP DATA This bulletin is no longer active. Please discard previous versions of NTB08-106. | |
| NTB08-041a Oct 2020 | Equipment | VOLUNTARY SERVICE CAMPAIGN 2008 ARMADA/2008 PATHFINDER/2009 MURANO CLOCK Service Campaign ID # P8214 and PB063 are no longer active. ï· Repair orders opened after this bulletinâs published date are no longer eligible for reimbursement under Campaign ID # P8214 or PB063. | |
| NTB10-029f Sep 2020 | Power Train | NISSAN; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS IF YOU CONFIRM There is a vibration or judder feeling from the rear of the vehicle during the following conditions: ï· When making turns ï· On dry roads ï· At low speeds (under 40 MPH) And ï· The above vibration does... | |
| NTB17-082b Jan 2019 | Engine And Engine Cooling | NISSAN; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin does NOT apply to LEAF vehicles and Titan XD vehicles with V8 diesel engine. This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. | |
| NTB18-025a Dec 2018 | Service Brakes | VOLUNTARY SERVICE CAMPAIGN 2009 MURANO; BRAKE FLUSH This bulletin has been superseded by: NTB18-087 / Campaign ID # R1814 VOLUNTARY SAFETY RECALL CAMPAIGN 2009 MURANO; BRAKE FLUSH Please discard previous versions of this bulletin. | |
| NTB17-030a Nov 2018 | Fuel System | NISSAN; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin applies to Titan XD vehicles with a gas engine. The update below was sent out to Regions and Dealers in August of this year. | |
| Revision 1-NEVAP Nov 2018 | Engine | OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Dealers in August of this year. We are re-circulating this update to make regional and dealer personnel aware that we are re-notifying customers at this time. | |
| NTB10-029e Nov 2018 | Suspension | NISSAN; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB10-029d Sep 2018 | Structure | NISSAN; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies only to vehicles equipped with AWD (All-Wheel Drive) or 4WD (4-Wheel Drive). This bulletin has been amended. The APPLIED VEHICLES and PARTS INFORMATION sections have been revised. | |
| NTB10-113a Sep 2018 | Service Brakes | 2009 MURANO; ABS / VDC LIGHT ON WITH DTC C1161 / C1162 This bulletin applies only to vehicles equipped with AWD (All-Wheel Drive). This bulletin has been amended. The Service Procedure has been updated. No other changes have been made. | |
| NTB17-030a Aug 2018 | Fuel System | NISSAN; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin applies to Titan XD vehicles with a gas engine. This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. | |
| P8305 2009 Mar 2018 | Service Brakes | Brake Fluid Flush Voluntary Service Campaign ***** Campaign Summary***** Nissan is committed to customer satisfaction. Nissan is conducting a Voluntary Service Campaign to flush the brake fluid, install new DOT 4 brake fluid, and inspect the Antilock Brake System (ABS) actuator... | |
| NTB18-025 Mar 2018 | Service Brakes | VOLUNTARY SERVICE CAMPAIGN 2009 MURANO BRAKE FLUSH INTRODUCTION Nissan is conducting a Service Campaign on certain specific MY2009 Nissan Murano vehicles to remove the DOT 3 brake fluid from the brake system and replace it with new DOT 4 brake fluid. | |
| NTB17-082a Aug 2017 | Service Brakes | NISSAN; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous versions of this bulletin. | |
| NTB17-030 Mar 2017 | Fuel System | NISSAN; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by dealer service staff. | |
| NTB09099A Apr 2016 | Equipment Adaptive/Mobility | IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location. ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. | |
| NTB09131B Apr 2016 | Forward Collision Avoidance | SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Nissan by request if certain criteria are met. | |
| NTB15044B Mar 2016 | Fuel System | SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or "pin" is now available as a separate service part. | |
| NTB15-044B Mar 2016 | Equipment | Fuel Filler Cap tether clip service information | |
| NTB09081C Jan 2016 | Visibility | SERVICE INFORMATION The purpose of this bulletin is to give Nissan dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility. | |
| NTB13028A Nov 2015 | Visibility | SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. | |
| NTB10029C Nov 2015 | Suspension | IF YOU CONFIRM There is a vibration or judder feeling from the rear of the vehicle; when making, turns, on dry roads, or at low speeds (under 40 MPH), and the vibration does not occur if the Electric Controlled Coupling is electrically disconnected. | |
| NTB13088A Sep 2015 | Service Brakes | SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: - Basic diagnosing of TPMS/LTPWS systems - Radio frequency interference causing a "No Data" (C1708, C1709, C1710, C1711) condition -... | |
| NTB11017C Aug 2015 | Fuel System | IF YOU CONFIRM: Fluid leak from transfer assembly. NOTE: Please refer to NTB14-057 for conditions demonstrating a fluid leak that should be considered for repair, and for service information. ACTION: Refer to the REPAIR FLOW CHART on page 2. | |
| NTB14057A Aug 2015 | Power Train | SERVICE INFORMATION The information in this bulletin is provided to help ensure correct diagnosis and repair of fluid leaks. All fluid leaks, when properly diagnosed, should be repaired (whether under warranty or customer pay) to ensure proper vehicle operation. | |
| NTB12055E Jul 2015 | Equipment | IF YOU CONFIRM: Customers concern of a "clicking" noise coming from either left or right front/rear CV-type axles during take-off/acceleration. ACTION: Apply Molykote M77 grease (P/N 44003-7S000) to the hub bearing surfaces. | |
| NTB15060 Jul 2015 | Steering | SERVICE INFORMATION When servicing run flat tires or low profile tires: - Special equipment and procedures are required to avoid damage. - Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when improperly dismounting and mounting tires. | |
| NTB15055 Jun 2015 | Engine And Engine Cooling | SERVICE INFORMATION After ECM reprogramming, the Calibration Verification Number (CVN) needs to be automatically calculated prior to State emissions testing (also known as Inspection Maintainence, I/M, or SMOG testing depending upon location). | |
| NTB99060G Mar 2015 | Equipment | SERVICE INFORMATION NOTE - Failure to follow the procedures in this bulletin may result in the denial of a warranty claim. In an effort to protect the paint finish, Paint Guard Film (PGF) is applied on many new Nissan vehicles. | |
| NTB00042D Jan 2015 | Back Over Prevention | SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death. | |
| NTB13015A Jan 2015 | Equipment | SERVICE INFORMATION DTC B2190 (NATS ANTENNA AMP) can be stored for the following reasons: 1. Something other than an Intelligent Key is inserted into the Key-Slot. 2. An Intelligent Key issue. 3. A wiring issue between the Key-Slot and the BCM. 4. A Key-Slot issue. | |
| NTB14107 Nov 2014 | Power Train | SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal while accelerating. | |
| NTB10066A Jun 2014 | Electrical System | SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: - Always diagnose the communication codes first. | |
| NTB14023 Apr 2014 | Power Train | SERVICE INFORMATION When diagnosing possible power steering gear (rack and pinion steering rack, or steering rack) leak issues, it may appear the steering rack is leaking when actually, it?s not. |
Showing 60 of 99 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
- Watch the airbag warning light through a full key cycle.It should light on start and go out within seconds. A light that stays on, or never lights at all, means the system needs attention. Run the VIN for inflator recalls specifically.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Run the VIN against open recalls before you negotiate.This vehicle has 4 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Nissan Murano →