Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Air bags
Engine & cooling
Brakes
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA21002 opened Sep 2021 | OPEN | Air Bags | Desiccated Air Bag Inflator Rupture From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 19V741000 | Air Bags | Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012... | Normally free |
| 18V024000 | Air Bags | Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013 Scion xB, Toyota Corolla, Corolla Matrix, Sienna, 4Runner, Lexus IS250, IS350, IS250C, IS350C, IS-F, and GX460 vehicles sold, ever registered,... | Normally free |
| 17V006000 | Air Bags | Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA... | Normally free |
| 16V340000 | Air Bags | Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350,... | Normally free |
| 15V689000 | Visibility | Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and... | Normally free |
| 12V491000 | Visibility | Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. | Normally free |
| 10V036000 | Equipment | SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. | Normally free |
| 10V035000 | Equipment | GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. | Normally free |
Show 2 more recall campaigns
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 09V223000 | Equipment | TOYOTA IS RECALLING 27,080 MODEL YEAR 2005 THROUGH 2010 PASSENGER CARS BUILT FROM SEPTEMBER 1, 2005 TO MAY 4, 2009. | Normally free |
| 08V451000 | Structure | SOUTHEAST TOYOTA IS RECALLING 67 MY 2008-2009 SCION XB VEHICLES EQUIPPED WITH THE SPORTS GRILL OPTION AND ALSO SEVERAL RADIATOR GRILLS SOLD AS PARTS. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2021723 2021-11-24 | Electrical | 55,683 | Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| ZKG_Dealer_Lette Dec 2022 | Structure | DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. | |
| Z2G_Dealer_Lette Dec 2022 | Structure | DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. | |
| Z3G_Dealer_Lette Dec 2022 | Structure | DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. | |
| 22TE04 - Takata Jul 2022 | Air Bags | CSP: On July 30, 2018, a settlement of claims for Economic Loss related to Takata airbag inflators was approved for full implementation. | |
| Takata CSP Cover Jul 2022 | Air Bags | CSP: Takata CSP Coverage Job Aid - published 7.28.2022 |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| ZKG_Dealer_Lette Apr 2022 | Structure | DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. | |
| ZKG Important Up Oct 2021 | Structure | DL: CUSTOMER SUPPORT PROGRAM ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint | |
| ZKG Customer Sup Oct 2021 | Structure | RL: CUSTOMER SUPPORT PROGRAM ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint | |
| S-TT-0117-20 Dec 2020 | Visibility | TT: HVAC drain tube is found to be blocked/clogged. | |
| ZKG_Dealer_Lette Sep 2020 | Equipment | TI: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint | |
| ZKG_Dealer_Lette Aug 2020 | Structure | DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. | |
| 20R001 Toyota Cu Jul 2020 | Equipment | DL: Toyota plans to send Safety Recall Follow-Up Notices for the above referenced campaigns to remind owners whose vehicles have not yet had campaign repairs completed. | |
| ZKG_Dealer Packa Dec 2019 | Equipment Adaptive/Mobility | Dealer Package: December 12, 2019 This document has been updated to clarify that only authorized Toyota dealerships are authorized to confirm if the paint peeling condition is covered by this program. | |
| ZKG_Technical In Dec 2019 | Equipment Adaptive/Mobility | Technical Instructions: Customer Support Program ZKG ? Technical Instructions. December 12, 2019. This document has been updated to clarify that only authorized Toyota dealerships are authorized to confirm if the paint peeling condition is covered by this program. | |
| S-SB-0004-19 Dec 2019 | Structure | TSB: Some 2012 ? 2015 model year iQ painted with 070 Blizzard Pearl and 2008 ? 2015 model year xB vehicles painted with 040 Super White may exhibit peeling paint on one or more metal body panels. | |
| ZKG_Dealer Email Aug 2019 | Structure | Dealer Email: Phase 1 - Customer Notification Phase Repair Not Yet Available. Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. | |
| ZKG_Dealer Packa Aug 2019 | Structure | Dealer Package: Phase 1 - Customer Notification Phase Repair Not Yet Available. Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. | |
| ZKG_Region Lette Aug 2019 | Structure | Region Letter: Phase 1 ? Customer Notification Phase Repair Not Yet Available. Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. | |
| S-SB-0012-14-Rev Aug 2017 | Equipment | TSB: REVISION NOTICE August 23, 2017 Rev1: ? Applicability has been updated to include 2015 model year xB vehicles, 2015 ? 2016 model year tC vehicles, and 2016 model year iM vehicles. ? The Parts Information section has been updated. | |
| ZE7 Phase 2 POL1 Jan 2017 | Engine And Engine Cooling | Warranty Policy Bulletin: Toyota has received some reports where vehicles may exhibit excessive engine oil consumption. Toyota is now announcing the part replacement phase of Warranty Enhancement Program ZE7 for vehicles exhibiting excessive engine oil consumption. | |
| S-SB-0035-13 Rev Nov 2016 | Equipment | TSB: REVISION NOTICE November 10, 2016 Rev1: ? Applicability has been updated to include 2015 model year xB vehicles, 2016 model year iM vehicles, and 2015 ? 2016 tC vehicles. ? The Parts Information section has been updated. | |
| ZE7_Warranty Pol Aug 2016 | Engine | Warranty Policy Bulletin (POL14-12): Toyota has received some reports where vehicles may exhibit excessive engine oil consumption. Toyota is now announcing the part replacement phase of Warranty Enhancement Program ZE7 for vehicles exhibiting excessive engine oil consumption. | |
| ZE7 Aug 2016 | Equipment | WARRANTY POLICY BULLETIN (POL14-12): ADDED THE SHORT BLOCK RELEASE AUTHORIZATION FLOW CHART. TOYOTA HAS RECEIVED SOME REPORTS WHERE VEHICLES MAY EXHIBIT EXCESSIVE ENGINE OIL CONSUMPTION. | |
| POL14-12 Jun 2016 | Engine | WARRANTY POLICY BULLETIN (POL14-12): TOYOTA HAS RECEIVED SOME REPORTS WHERE VEHICLES MAY EXHIBIT EXCESSIVE ENGINE OIL CONSUMPTION. TOYOTA IS NOW ANNOUNCING THE PART REPLACEMENT PHASE OF WARRANTY ENHANCEMENT PROGRAM ZE7 FOR VEHICLES EXHIBITING EXCESSIVE ENGINE OIL CONSUMPTION. | |
| ZE7_PHASE2 11/18 Nov 2015 | Engine | "WPB: THE ENGINE IS COVERED UNDER THE TOYOTA NEW VEHICLE LIMITED WARRANTY FOR 5 YEARS FROM THE DATE OF FIRST USE OR 60,000 MILES (WHICHEVER OCCURS FIRST). | |
| ZE7_Phase 2_Warr Nov 2015 | Engine And Engine Cooling | WPB: The engine is covered under the Toyota New Vehicle Limited Warranty for 5 years from the date of first use or 60,000 miles (whichever occurs first). | |
| ZE7_PHASE2 11/17 Nov 2015 | Equipment | "WPB: THE ENGINE IS COVERED UNDER THE TOYOTA NEW VEHICLE LIMITED WARRANTY FOR 5 YEARS FROM THE DATE OF FIRST USE OR 60,000 MILES (WHICHEVER OCCURS FIRST). | |
| ZE7_IMP 11/12 Nov 2015 | Engine | DD: IN LIMITED CASES VEHICLES BEING SERVICED FOR ZE7 WILL REQUIRE A REPLACEMENT SHORT BLOCK. DEALERS WILL NEED TO INSTALL THE DOWEL PINS BETWEEN THE SHORT BLOCK AND LOWER CRANKCASE WHEN PERFORMING THIS REPAIR. | |
| ZE7_Important Do Nov 2015 | Electrical System | DD: In limited cases vehicles being serviced for ZE7 will require a replacement short block. Dealers will need to install the dowel pins between the short block and lower crankcase when performing this repair. | |
| S-SB-0024-11 REV Nov 2015 | Engine | "SSB: SOME 2007 2010 MODEL YEAR TC AND 2008 2015 MODEL YEAR XB VEHICLES EQUIPPED WITH THE 2AZ-FE ENGINE MAY EXHIBIT ENGINE OIL CONSUMPTION. THE PISTON ASSEMBLY HAS BEEN CHANGED TO MINIMIZE OIL CONSUMPTION. USE THE FOLLOWING REPAIR PROCEDURE TO ADDRESS THIS CONDITION." | |
| POL 14-12 Oct 2015 | Engine | WPB: TOYOTA HAS RECEIVED SOME REPORTS WHERE THE VEHICLES MAY EXHIBIT EXCESSIVE ENGINE OIL CONSUMPTION. TOYOTA IS NOW ANNOUNCING THE PART REPLACEMENT PHASE OF WARRANTY ENHANCEMENT PROGRAM ZE7 FOR VEHICLES EXHIBITING EXCESSIVE OIL CONSUMPTION. | |
| ZE7_Phase 2_WPB( Oct 2015 | Engine And Engine Cooling | WPB: Toyota has received some reports where the vehicles may exhibit excessive engine oil consumption. Toyota is now announcing the part replacement phase of Warranty Enhancement Program ZE7 for vehicles exhibiting excessive oil consumption. | |
| S-TT-0099-15 Oct 2015 | Engine | "TT: THERE HAS BEEN SOME CONCERN WITH 3 PIECE PISTON RING INSTALLATIONS FOR 2AZ-FE ENGINES. THIS TECH TIP CONTAINS THE ACCEPTED INSTALLATION METHOD REQUIRED FOR SCION VEHICLES." | |
| S-TT-0098-15 Sep 2015 | Engine | "TT: BASED ON CURRENT PART ORDER ALLOCATION, SOME PISTON TYPES HAVE BEEN INCORRECTLY IDENTIFIED WHILE UNDERGOING THE ZE7 2AZ OIL CONSUMPTION REPAIR PROCEDURE. | |
| WPB (POL 14-12)_ Sep 2015 | Engine | WPB: TOYOTA HAS RECEIVED SOME REPORTS WHERE VEHICLES MAY EXHIBIT EXCESSIVE ENGINE OIL CONSUMPTION. TOYOTA IS NOW ANNOUNCING THE PART REPLACEMENT PHASE OF WARRANTY ENHANCEMENT PROGRAM ZE7 FOR VEHICLES EXHIBITING EXCESSIVE ENGINE OIL CONSUMPTION. | |
| ZE7_Service Cons Aug 2015 | Engine | Warranty Enhancement: BACKGROUND As part of our continual efforts to ensure the best in customer satisfaction, Toyota has announced a Warranty Enhancement Program to extend warranty coverage to address customer complaints of Excessive Engine Oil Consumption on Certain 2007-2009... | |
| ZE7_Warranty Enh Jul 2015 | Engine And Engine Cooling | EC: Currently the Reair Kit for RAV4 Vehicles PN: 04004-11828 is missing exhaust gasket 90917-06078 at this time to supplement this kit contents. The warranty system has been modified to accept this additional required part. | |
| ZE7_Service Cons Jun 2015 | Engine And Engine Cooling | DL: As part of our continual efforts to ensure the best in customer satisfaction, Toyota has announced a Warranty Enhancement Program to extend warranty coverage to address customer complaints of Excessive Engine Oil Consumption on Certain 2007 - 2009 Camry, Certain 2007 - 2011... | |
| ZE7_WPB_WEP_Publ Jun 2015 | Engine And Engine Cooling | WPB: Toyota has received some reports where vehicles may exhibit excessive engine oil consumption. Toyota is now announcing the part replacement phase of Warranty Enhancement Program ZE7 for vehicles exhibiting excessive engine oil consumption. | |
| S-SB-0015-14 Rev May 2015 | Engine | SB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. | |
| ZE7_WEP_Customer May 2015 | Equipment | DD: Toyota has updated the Customer Handling Reference Guide to include the expansion vehicles; please refer to TIS for the most current version. All previous versions of this document should be discarded. | |
| S-SB-0005-15 May 2015 | Equipment | SSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts. | |
| ZE7_WEP_Region L May 2015 | Engine | RL: As part of our continual efforts to ensure the best in customer satisfaction, Toyota has announced a Warranty Enhancement Program to extend warranty coverage to address customer complaints of Excessive Engine Oil Consumption on Certain 2007-2009 Camry, Certain 2007-2011... | |
| ZE7_WEP_Dealer L May 2015 | Engine | DL: As part of our continual efforts to ensure the best in customer satisfaction, Toyota has announced a Warranty Enhancement Program to extend warranty coverage to address customer complaints of Excessive Engine Oil Consumption on Certain 2007-2009 Camry, Certain 2007-2011... | |
| ZE7_Dealer Daily May 2015 | Engine | DD: Toyota has updated the Customer Handling Reference Guide to include the expansion vehicles; please refer to TIS for the most current version. All previous versions of this document should be discarded. | |
| ZE7_POL14-12_WEP Apr 2015 | Engine And Engine Cooling | WPB: Toyota has received some reports where vehicles may exhibit excessive engine oil consumption. This Warranty Enhancement Program will be launched in two phases due to current part production capacity limitations. | |
| ZE7_WEP_Warranty Apr 2015 | Engine | WPB: Toyota has received some reports where vehicles may exhibit excessive engine oil consumption. This Warranty Enhancement Program will be launched in two phases due to current part production capacity limitations. | |
| ZE7_VIN Expansio Apr 2015 | Engine And Engine Cooling | DL: As part of our continual efforts to ensure the best in customer satisfaction, Toyota is preparing a Warranty Enhancement Program to extend warranty coverage to address customer complaints of Excessive Engine Oil Consumption on Certain 2007 - 2009 Camry, Certain 2007 - 2011... | |
| S-SB-0031-14 Rev Apr 2015 | Engine And Engine Cooling | SSB: Some 2007 - 2009 model year tC and 2008 - 2015 model year xB vehicles equipped with 2AZ-FE engines may exhibit engine oil consumption. The piston assembly has been changed to minimize oil consumption. Use the Inspection Procedure in this bulletin to confirm this condition. | |
| S-SB-0023-11 Rev Apr 2015 | Electrical System | SSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. | |
| ZE7_Part Status Mar 2015 | Engine | Electronic Communication: BACKGROUND As part of our continual efforts to ensure the best in customer satisfaction, Toyota has announced a Warranty Enhancement Program to extend warranty coverage to address customer complaints of Excessive Engine Oil Consumption on Certain... | |
| S-SB-0002-15 Feb 2015 | Structure | SSB: On some vehicles, when Rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard. | |
| ZE7_WEP_Updated_ Feb 2015 | Engine And Engine Cooling | EC: The Tamper Tape recommended for the 2AZ-FE Engine Oil Consumption Inspection Procedure found in T-SB-0158 (Toyota) and S-SB-0031-14 (Scion) is now available at the MDC. The bulletins will be updated to reflect the new ordering process and posted on TIS in the near future. | |
| S-SB-0024-11 Rev Jan 2015 | Engine And Engine Cooling | SSB: Some 2007 - 2010 model year tC and 2008 - 2015 model year xB vehicles equipped with the 2AZ-FE engine may exhibit engine oil consumption. The piston assembly has been changed to minimize oil consumption. Use the following Repair Procedure to address this condition. | |
| ZE7_Dealer Lette Dec 2014 | Engine And Engine Cooling | Dealer Letter: As part of our continual efforts to ensure the best in customer satisfaction, Lexus is preparing a Warranty Enhancement Program to extend warranty coverage to address customer compaints of Excessive Engine Oil Consumption on certain 2007-2009 Camry, Certain... | |
| S-SB-0031-14 Dec 2014 | Engine | SUMMARY TO BE PROVIDED ON A FUTURE DATE. | |
| S-SB-0003-11 Rev Oct 2014 | Wheels | TSB: The purpose of this service bulletin is to provide information regarding the installation of the correct torque converter bolts during automatic transmission/transaxle assembly replacement. | |
| S-SB-0005-11 Rev Oct 2014 | Power Train | TSB: World Standard (WS) Automatic Transmission Fluid (ATF) was introduced to reduce maintenance costs and increase the mileage between scheduled maintenance checks. Here are some important tips when working with ATF-WS in Toyota vehicles requiring its use. | |
| S-SB-0024-14 Oct 2014 | Power Train | TSB: The purpose of this service bulletin is to provide precautions to follow when installing an automatic transmission/transaxle assembly to avoid MIL "ON," shifting issues, and/or transmission damage. | |
| S-SB-0041-08 Rev Oct 2014 | Power Train | TSB: The purpose of this bulletin is to assist in the identification and location of serial numbers on 2006 - 2014 model year remanufactured automatic transmissions. |
Showing 60 of 98 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Watch the airbag warning light through a full key cycle.It should light on start and go out within seconds. A light that stays on, or never lights at all, means the system needs attention. Run the VIN for inflator recalls specifically.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
- Run the VIN against open recalls before you negotiate.This vehicle has 10 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Scion XB →