Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Engine & cooling
Air bags
Fuel system
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| RQ18001 opened Apr 2018 | closed Dec 2018 | Steering | Idler Pulley Bolt Failure - led to recall 18V336000 In a May 23, 2018 letter, BMW of North America, LLC (BMW) notified the National Highway Traffic Safety Administration (NHTSA) of a safety defect that may result in the loss of power steering assist in certain model year (MY) 2009 through 2013 BMW X5 xDrive35d... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 20V016000DO NOT DRIVE | Air Bags | BMW of North America, LLC (BMW) is recalling certain 2009-2012 X5 xDrive35d, 2008-2012 X6 xDrive35i, X6 xDrive50i and X6 M, 2007-2012 X5 30si, X5 xDrive30i, X5 xDrive35i, X5 48i, X5 xDrive48i, X5 xDrive50i and X5 M and... | Normally free |
| 19V017000DO NOT DRIVE | Air Bags | BMW of North America, LLC (BMW) is recalling certain 2007-2013 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i and X5 M vehicles, 2008-2014 X6 xDrive35i, X6 xDrive50i and X6 M vehicles, 2009-2013 X5 xDrive35d... | Normally free |
| 18V030000DO NOT DRIVE | Air Bags | BMW of North America, LLC (BMW) is recalling certain 2007-2013 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i, X5 M, 2009-2010 X5 xDrive35d vehicles and 2009-2013 X6 xDrive35i, X6 xDrive50i, and X6 M vehicles... | Normally free |
| 16V364000DO NOT DRIVE | Air Bags | BMW of North America, LLC (BMW) is recalling certain model year 2007-2011 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i and X5M vehicles, 2009-2011 X5 xDrive35d vehicles, 2008-2011 X6 xDrive35i, X6 xDrive50i... | Normally free |
| 23V707000 | Engine And Engine Cooling | BMW of North America, LLC (BMW) is recalling certain 2010-2012 1 Series Coupe, 1 Series Convertible, 3 Series Sedan, 3 Series Convertible, 2010-2011 3 Series Sportswagon, 3 Series Coupe, 5 Series Sedan, X3 xDrive 28i,... | Normally free |
| 20V017000 | Air Bags | BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013... | Normally free |
| 18V336000 | Engine And Engine Cooling | BMW of North America, LLC (BMW) is recalling certain 2009-2013 X5 xDrive 35d diesel vehicles. The engine idler pulley bolt may loosen over time and break. | Normally free |
| 18V248000 | Engine And Engine Cooling | BMW of North America, LLC (BMW) is recalling certain 2011-2012 BMW 550i, 550i xDrive, 550i Gran Turismo, 550i Gran Turismo xDrive, 750i, 750Li, 750i xDrive, 750Li xDrive, 760Li, X5 xDrive50i, X5 M, X6 xDrive50i, X6 M,... | Normally free |
Show 6 more recall campaigns
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 17V683000 | Engine And Engine Cooling | BMW of North America, LLC (BMW) is recalling certain 2008-2011 128i and 2007-2011 328i, 328xi, 328i xDrive, 525i, 525xi, 528i, 528xi, 530i, 530xi, X3 3.0si, X3 xDrive30i, X5 xDrive30i, Z4 3.0i, Z4 3.0si and Z4 sDrive30i... | Normally free |
| 16V746000 | Fuel System, Gasoline | BMW of North America, LLC (BMW) is recalling certain model year 2007-2011 BMW X5 3.0si, X5 4.8i, X5 M, X5 xDrive30i, X5 xDrive35i, X5 xDrive48i and X5 xDrive50i, 2008-2011 X6 x Drive35i, X6 xDrive50i and X6 M, 2010-2011... | Normally free |
| 13V339000 | Fuel System, Diesel | BMW is recalling certain model year 2009-2010 X5 xDrive35d vehicles equipped with a diesel engine and manufactured from June 13, 2009, through November 9, 2009. | Normally free |
| 11V521000 | Engine And Engine Cooling | BMW IS RECALLING CERTAIN MODEL YEAR 2011 5-SERIES, MODEL YEAR 2010-2011 5-SERIES GRAN TURISMO, MODEL YEAR 2009-2011 7-SERIES, MODEL YEAR 2010-2011 X5 SAV, AND MODEL YEAR 2008-2011 X6 SAV VEHICLES EQUIPPED WITH 8- OR... | Normally free |
| 10V152000 | Exterior Lighting | BMW IS RECALLING CERTAIN MODEL YEAR 2010 X5 M SAV VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. | Normally free |
| 10V025000 | Visibility | BMW IS RECALLING CERTAIN MODEL YEAR 2010 X5 AND X6 SPORT ACTIVITY VEHICLES MANUFACTURED BETWEEN DECEMBER 14, 2009 AND DECEMBER 16, 2009. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2024544 2024-08-15 | Label | 587,250 | Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". |
| 2023568 2023-10-20 | Engine | 21,475 | Issue: On certain vehicles, the variable camshaft timing (VANOS) adjustment unit housing bolts could loosen or break. |
| 2022095 2022-03-02 | Engine | 98,111 | Issue: On certain vehicles equipped with an N52 or N52K 6-cylinder engine, a manufacturing problem could cause the PCV valve heater (blow-by heater) to short circuit and overheat. |
| 2020008 2020-01-15 | Airbag | 47 | Issue: This recall is for certain vehicles that had an airbag inflator replaced as a part of an earlier recall campaign. This recall provides a final repair. |
| 2020010 2020-01-15 | Airbag | 11 | Issue: This recall is for certain vehicles that had an airbag inflator replaced as a part of an earlier recall campaign. This recall provides a final repair. |
Show 15 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2019018 2019-01-15 | Airbag | 20,532 | Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. |
| 2018275 2018-05-23 | Steering | 7,179 | On certain BMW X5 xDrive35d (diesel) vehicles, the engine belt idler pulley bolt could loosen and/or break. This may cause the belt to detach, resulting in a sudden loss of power steering assist. |
| 2018195 2018-04-19 | Electrical | 3,739 | On certain vehicles, the auxiliary water pump (which cools the turbocharger after the engine is turned OFF) can overheat and fail. This could result in a vehicle fire causing injury and/or damage to property. |
| 2017470 2017-09-28 | Engine | 79,616 | On certain vehicles equipped with the N52 6-cylinder engine, an electrical short could occur in the PCV valve heater due to manufacturing irregularities. |
| 2016505 2016-10-13 | Fuel System | 16,663 | On certain vehicles, the wires going to the in-tank fuel pump may not have been crimped correctly. An incorrect crimp could increase the resistance of the circuit which could cause the contact pin to heat and melt the surrounding plastic. |
| 2016142 2016-03-31 | Airbag | 104,151 | On certain vehicles, the driver frontal airbag inflator could produce excessive internal pressure during airbag deployment. |
| 2014170 2014-05-13 | Engine | 21,811 | On certain vehicles, housing bolts for the variable camshaft timing system could break, allowing camshaft timing to deviate. If this occurs, the engine would revert to "limp home mode", limiting available engine power. |
| 2014127 2014-04-10 | Engine | 20,022 | On certain vehicles, housing bolts for the variable camshaft timing system could break, allowing camshaft timing to deviate. If this occurs, the engine would revert to "limp home mode", limiting available engine power. |
| 2013266 2013-08-02 | Fuel System | 541 | On certain vehicles equipped with a diesel engine, the fuel filter heater (used for warming diesel fuel during vehicle operation at low ambient air temperature) could malfunction. |
| 2013047 2013-02-07 | Brakes | 3,912 | On certain vehicles, a check valve in the brake vacuum pump may leak a small amount of lubricating oil. Over time, this could result in contamination of the brake booster. |
| 2012396 2012-11-26 | Steering | 5,542 | On certain BMW X5 xDrive35d (diesel) vehicles, the engine belt idler pulley bolt could loosen and/or break. As such, the belt may become detached, resulting in a sudden loss of steering power assist. |
| 2012129 2012-04-12 | Label | 67,771 | Certain vehicles fail to conform to Canada Motor Vehicle Safety Standards. Specifically, the compliance label does not indicate the wheel rim size, as required by the Standard. |
| 2011376 2011-10-21 | Electrical | 3,143 | On certain vehicles, the auxiliary water pump (which cools the turbocharger after the engine is turned OFF) can overheat and fail. This could result in a vehicle fire causing property damage and/or personal injury. |
| 2010114 2010-04-13 | Lights And Instruments | 172 | On certain X5 M vehicles, the front side marker lamps are not illuminated as required by the Canada Motor Vehicle Safety Standard 108 - Lighting System and Retroreflective Devices. |
| 2010017 2010-01-26 | Visual System | 6 | On certain vehicles, windshield bonding may be insufficient and, in case of a vehicle rollover, this could adversely affect the rigidity of the vehicle bodyshell structure, which could result in personal injury or death. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| B012016 Feb 2025 | WARRANTY EXTENSION | Electrical System | The Footwell Module (FRM) limited warranty for defects in materials and / or workmanship has been supplementarily increased to 15 years / 240,000 miles as determined from the original first in-service / delivery date. |
| B012016 Mar 2025 | WARRANTY EXTENSION | Electrical System | The Footwell Module (FRM) limited warranty for defects in materials and / or workmanship has been supplementarily increased to 15 years / 186,000 miles as determined from the original first in-service / delivery date. |
| B012016 May 2026 | WARRANTY EXTENSION | Electrical System | The Footwell Module (FRM) limited warranty for defects in materials and / or workmanship has been supplementarily increased to 15 years / 186,000 miles as determined from the original first in-service / delivery date. |
| B611025 Sep 2026 | Electrical System | While performing a 12-Volt battery jump start, disconnect, or replacement, Vehicle test, and/or Programmingprocedure- the BMW Footwell Module (FRM) may become unresponsive. | |
| B611026 Apr 2026 | Electrical System | While performing a 12-Volt battery jump start, disconnect, or replacement, Vehicle test, and/or Programming procedure- the BMW Footwell Module (FRM) may become unresponsive. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| B066425 Dec 2025 | Engine | Gasket Return | |
| B110614 Mar 2025 | SERVICE CAMPAIGN | Engine | This bulletin outlines the Customer Care Package program that has been designed exclusively for BMWvehicles with the N63 engine. |
| B068824 Dec 2024 | Unknown Or Other | Screw Cap Return | |
| B068624 Dec 2024 | Unknown Or Other | Socket Housing Return | |
| B510819 Jan 2024 | Electrical System | The basic conditions for initializing the power windows are not met. | |
| B611305 Jan 2024 | Electrical System | The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. | |
| B160623 Dec 2023 | Fuel System | Engine will crank but not start. There is no communication with the integrated fuel module (TFE) whendiagnosing with ISTA. The following two fault codes will be stored in the DME: 032B43 - Low fuel pressure system, electric fuel pump: pressure value too low CDA594 - Message (-... | |
| B653423 Nov 2023 | Electrical System | Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicleâÂÂs equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. | |
| B522319 Oct 2023 | Seats | Second seat row blocking access to third seat row, program seat modules. Visible stitching on first row sport seat. Third seat row backrest Bowden cable routing and length change. | |
| B660523 Oct 2023 | Vehicle Speed Control | Various functions of the camera-based driver assistance systems (ADCAM system) can lead to customer complaints. | |
| B540421 Oct 2023 | Visibility | This situation can result in two customer complaints: 1. Wind noise 2. Excess water entry | |
| B170222 Sep 2022 | Engine And Engine Cooling | Coolant is leaking from under the car which is equipped with the S63 engine. A low coolant warning might also be displayed (CC Message ID166). | |
| B520419 Sep 2022 | Seats | The driver's side (left rear) of the 60/40 split 2nd row seat may intermittently not fully latch into position on one side (inner rail). | |
| B520422 Sep 2022 | Seats | When returning the 2nd row seat 60% (left) side from Easy-Entry: The seat stops moving before reaching the final home position, a check control message (CCM) appears alerting the customer that the seat back is unlocked. | |
| B520622 Sep 2022 | Seats | When returning the 2nd row seat 40% (right) side from Easy-Entry: The seat stops moving before reaching the final home position, a check control message (CCM) appears alerting the customer that the seat back is unlocked. | |
| B521919 Sep 2022 | Seats | The passenger's side (right rear) of the 60/40 split 2nd row seat may intermittently not fully latch into position on one side (inner rail). | |
| B540421 Sep 2022 | Visibility | The front sunroof glass seal has shrunk, creating a gap which can cause wind noise or excess water entry. | |
| B610120 Sep 2022 | Electrical System | Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug. Alternatively, it will only operate when constant downward hand pressure is maintained. | |
| B662419 Sep 2022 | Equipment | Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. | |
| SIB160222 Jul 2022 | Fuel/Propulsion System | The fuel gauge may indicate the incorrect fuel level (full and reserve). | |
| SIB650222 Jun 2022 | Air Bags | A check control message for the restraint system appears. In the Instrument cluster, the red air bag warning light lights up permanently. | |
| SIB662419 Jun 2022 | Electrical System | Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected. | |
| B111614 Mar 2022 | Engine | This bulletin outlines the procedure for checking the engine timing chains for wear, and should be completed in conjunction with SI B11 06 14, "N63 Customer Care Package." The N63CCP and N63 Engine Check the Timing Chain are NOT mandatory Technical Campaigns or Recalls. | |
| B011321 May 2021 | Engine And Engine Cooling | CLASS ACTION SETTLEMENT: N54/N54T/N55 ELECTRIC ENGINE COOLANT PUMP . With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered a nationwide settlement with the plaintiffs in the following class action: Oliver, et al v. BMW NA, et al | |
| B650621 May 2021 | Fuel System | SURFACE RUST ON NEW AIR BAG INFLATORS: The technician finds that the new air bag inflator (aka: gas generator) may have surface rust on the metalhousing . | |
| B130720 Dec 2020 | Fuel System | INCORRECT TORQUE SPECIFICATION FOR THE HIGH-PRESSURE PUMP IN ISTA: The current version of ISTA states the incorrect tightening torque for the High-Pressure pump M6 mounting bolts to the cylinder head cover. The correct tightening torque is only 12 Nm for the M6 bolts. | |
| B611305 Oct 2020 | Equipment | Discharged Battery Energy Diagnosis Must Be Performed: The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. | |
| B110208 Sep 2020 | Engine And Engine Cooling | Power Reduction, FC2A82 Intake VANOS and/or FC2A87 Exhaust VANOS Camshaft Fault: The ?Service Engine Soon? (MIL) lamp is illuminated and engine power reduction is perceived. This situation can occur after driving for some time with the engine at full operating temperature. | |
| B310112 Aug 2020 | Suspension | CRACKING NOISES FROM THE FRONTAXLE AREA WHILE TURNING THE WHEELS, WHEN STATION: Cracking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary. | |
| B110208 Apr 2020 | Electrical System | Power Reduction FC2A82 Intake VANOS and/or FC2 A87 Exhaust VANOS Camshaft Fault: The "Service Engine Soon" (MIL) lamp is illuminated and engine power reduction is perceived. This situation can occur after driving for some time with the engine at full operating temperature. | |
| 651512 Jul 2019 | Equipment | Service Action: CIC - Install Navigation Road Map Database 2013. Before delivering affected vehicles to the customer, the Car Information Computer (CIC) road map database 2013 must be installed onto the CIC internal Hard Disc Drive (HDD). | |
| 513512 Jul 2019 | Structure | Rear Bumper Trim Warped / Distorted. The center of the rear bumper trim is warped upward and may interfere with opening of the tailgate. No outside damage or customer influence can be detected. | |
| 513608 Jul 2019 | Electrical System | "Outside Door Mirror Moves when Locking or Unlocking the Vehicle. The door mirror tilts immediately after unlocking or locking. The mirror position does not correspond to the memory position preset by the customer. | |
| 513612 Jul 2019 | Structure | Creaking Noises from the B-Pillar Trim. The lower half of the B-pillar trim can make a creaking noise when driving. CAUSE: The two upper openings for the securing tabs on the bottom half of the B-pillar are too small to allow the two barbs of the upper trim to interlock. | |
| 613312 Jul 2019 | Electrical System | "Erroneous CC Message "Remote control! Do not switch off the engine" is Displayed. An erroneous CC message, "Remote control!" " Do not switch off the engine" is displayed in the Central Information Display (CID). | |
| 121412 Jul 2019 | Engine And Engine Cooling | N55 Engine: Various Faults Stored in DME Related to VANOS and Camshaft Position. A rattling noise can be heard from the engine compartment; the engine has a loss of power; and the Service Engine Soon lamp is illuminated. One or more of the following faults may be stored. | |
| 110208 Jul 2019 | Equipment | "Power Reduction, FC 2A82 Intake VANOS and/or FC 2A87 Exhaust VANOS Camshaft Faults are Stored in DME. The ""Service Engine Soon"" (MIL) lamp is illuminated and engine power reduction is perceived. | |
| 110712 Jul 2019 | Engine And Engine Cooling | N63 Engine: Oil Consumption and/or Rough Running Complaints. The vehicle may consume engine oil above the permissible specification, and may run rough at times. White or blue smoke may also be seen exiting the exhaust system. | |
| B010719 Jun 2019 | Structure | CLASS ACTION SETTLEMENT: X5 (E70) WITH COMFORT ACCESS. | |
| B012118 Jun 2019 | Engine | N63 ENGINE: OIL CONSUMPTION CLASS ACTION SETTLEMENT DIAGNOSIS AND REPAIR PROCEDURES. While engine oil consumption may create a customer inconvenience in the short term it should not cause any drivability problems that would prevent normal day-to-day operational use of the... | |
| B013118 Apr 2019 | Air Bags | TAKATA AIR BAG RECALL-RELATED SHORT-TERM ALTERNATE TRANSPORTATION AND CONSEQUENTIAL REPAIRS This Service Information bulletin supersedes SI B01 31 18 dated October 2018. | |
| B010719 Mar 2019 | Structure | PRELIMINARY CLASS ACTION SETTLEMENT: X5 (E70) VEHICLES WITH COMFORT ACCESS (OPTION CODE SA0322) CLASS VEHICLES. | |
| B011618 Jan 2019 | Air Bags | TAKATA CLASS ACTION SETTLEMENT. CUSTOMER SUPPORT PROGRAM. FRONT DRIVER SIDE AIRBAG MODULES. | |
| B011618 Oct 2018 | Electrical System | For the above-referenced vehicles with driver?s side airbag modules, BMW of North America, LLC (?BMW NA?) will provide a Customer Support Program as outlined in the Takata Settlement Customer Support Program Overview attachment. This ?component-specific? | |
| B011718 Oct 2018 | Electrical System | For the above-referenced vehicles with passenger?s side airbag modules, BMW of North America, LLC (?BMW NA?) will provide a Customer Support Program as outlined in the Takata Settlement Customer Support Program Overview attachment. This ?component-specific? | |
| B110113 Oct 2018 | Engine | N63 AND N63T ENGINE: ENGINE OIL CONSUMPTION, ENGINE OIL TOP-UPS AND REFILL CAPACITY. Customers with one of the vehicles above may complain that the engine's oil consumption is "too high," resulting in engine oil top-ups and workshop visits to address the issue before the vehicle... | |
| B110815 Sep 2018 | Engine | N63 and S63 Engine: Valve Seal Replacement. Refer to the following applicable SIBs before replacing the valve seals. * B11 07 11 - Turbocharger Failure: Oil Supply and Return Line Blockage and Proper Repair * B11 07 12 - N63 Engine: Oil Consumption and/or Rough Running... | |
| B111117 Sep 2018 | Engine | ?ENGINE LEAK DIAGNOSIS ON TURBOCHARGED V8 ENGINES. When diagnosing an engine oil leak or a coolant leak on turbocharged V8 engines it is necessary to use a borescope to identify if the source of the leak is from under the turbochargers. | |
| B840214 Sep 2018 | Electrical System | ?CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION. ConnectedDrive/BMW Assist features are partially or completely inoperative. | |
| B011017 Jul 2018 | Engine And Engine Cooling | M57Y FRONT AND REAR EXHAUST NOX SENSORS: LIMITED | |
| B012118 Jul 2018 | Engine | PRELIMINARY CLASS ACTION SETTLEMENT INFORMATION: N63 OIL CONSUMPTION/BATTERY DRAIN: BMW of North America, LLC (ÒBMW NAÓ) has entered into a preliminary nationwide settlement with the plaintiffs (ÒClass MembersÓ) in the following class action: Bang, et al v. | |
| B840214 Jul 2018 | Equipment | CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: ConnectedDrive/BMW Assist features are partially or completely inoperative. | |
| B650709 Jun 2018 | Equipment | NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance: | |
| B650709 May 2018 | Equipment | NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance: | |
| B660517 May 2018 | Structure | DOOR CANNOT BE OPENED WITH COMFORT ACCESS: One or more doors are unable to be opened from the outside of the vehicle using the Comfort Access System. |
Showing 60 of 306 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Watch the airbag warning light through a full key cycle.It should light on start and go out within seconds. A light that stays on, or never lights at all, means the system needs attention. Run the VIN for inflator recalls specifically.
- Smell for fuel and watch the first restart when hot.Hard starting when warm, hesitation under load, or any fuel odor near the tank or engine bay match this vehicle's fuel-system cluster. Check the recall table for fuel pump campaigns.
- Run the VIN against open recalls before you negotiate.This vehicle has 14 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Do not drive it home until the do-not-drive recall is confirmed repaired.At least one campaign on this vehicle carries a federal do-not-drive advisory. Confirm the repair with the dealer, by VIN, before taking delivery.
- Ask the dealer whether the warranty extension on file still applies to this VIN.The manufacturer issued 3 warranty extensions for this vehicle (see the service bulletins section). Extended coverage often runs by years or miles from the original sale, and a repair the seller paid for may have been free.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this BMW X5 →