2010 Dodge Journey AwdUNDER FEDERAL INVESTIGATION

97 federal complaints (163 component records) · 1 recall campaigns on file · 3 federal investigations · 22 service bulletins · 5 Canadian recalls
See all 11 model years of the Dodge Journey Awd →
Engine
3.5L 6-cyl
Fuel
Regular
Drive
AWD
EPA economy
15 city / 23 hwy
Federal complaints
97
Recall campaigns
1
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Electrical system
54
Brakes
23
Engine & cooling
16
Other
15
Steering
14
Stability control
9
Air bags
6
Power train
5
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 6 complaints01 years old: 10 complaints2 years old: 5 complaints3 years old: 8 complaints4 years old: 16 complaints5 years old: 8 complaints56 years old: 7 complaints7 years old: 15 complaints8 years old: 13 complaints9 years old: 9 complaints10 years old: 0 complaints1011 years old: 0 complaints12 years old: 0 complaints13 years old: 0 complaints14 years old: 0 complaints15 years old: 0 complaints1516 years old: 0 complaints17 years old: 0 complaints18 years old: 0 complaints19 years old: 0 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 97 of 97 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 13 complaints020,000 - 40,000 miles: 10 complaints40,000 - 60,000 miles: 17 complaints40k60,000 - 80,000 miles: 7 complaints80,000 - 100,000 miles: 8 complaints80k100,000 - 120,000 miles: 13 complaints120,000 - 140,000 miles: 4 complaints120k140,000 - 160,000 miles: 2 complaints160,000 - 180,000 miles: 2 complaints160k180,000 - 200,000 miles: 0 complaints200,000+ miles: 0 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 76 of 97 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Electrical system

54 complaint records1 fire report
"HORNS SOUND RANDOMLY. ENGINE SHUTS OFF WHILE DRIVING. BATTERY DRAINS OVERNIGHT DESPITE TESTS THAT CONCLUDE BATTERY & CHARGING SYSTEM ARE OK...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →

Brakes

23 complaint records
"I WAS TRAVELING 70 MPH AND ENGINE JUST STOPPED RUNNING NO POWER STEERING BRAKES I WAS ABLE TO GET TO SIDE OF HIGHWAY WITHOUT ACCIDENT. CAR WOULD NOT START AGAIN UNTIL 20MINUTES LATER THEN CAR HAS RUN FINE *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse brakes parts in the directory →

Engine & cooling

16 complaint records
"2010 DODGE JOURNEY ONE OF THE PISTONS KEEPS MIS-FIRING AND THE CAR SHAKES BADLY AT MEDIUM SPEEDS (55-70). WILL BE SECOND TIME TAKING CAR IN FOR THE SAME ISSUE. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
EA24003
opened Aug 2024
OPENLatches/Locks/LinkagesVehicle entrapment
The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality.
DP14004
opened Sep 2014
closed Jul 2015Electrical SystemTotally Integrated Power Module Failure
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM)...
RQ14002
opened Jun 2014
closed Mar 2015Electrical SystemAir Bag Non-Deployment/Engine Stall - led to recall 14V373000
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand...

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
11V139000Electrical SystemCHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 DODGE JOURNEY, GRAND CARAVAN, AND CHRYSLER TOWN & COUNTRY VEHICLES MANUFACTURER FROM AUGUST 3, 2009, THROUGH JUNE 17, 2010.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2016202
2016-05-05
Steering186,767On certain vehicles, the power steering return hose could rupture at engine start up if the vehicle is exposed to extended cold weather conditions.
2015250
2015-06-04
Electrical161,349On certain vehicles, the Wireless Ignition Node (a.k.a ignition switch) may allow the ignition key to inadvertently move from the ON position to the accessory (ACC) position while driving, causing the engine to shut off.
2014261
2014-07-02
Electrical97,496On certain vehicles, the Wireless Ignition Node (a.k.a ignition switch) may allow the ignition key to inadvertently move from the ON position to the accessory (ACC) position while driving, causing the engine to shut off.
2011096
2011-03-02
Other41,970On certain vehicles, the Wireless Ignition Node (a.k.a ignition switch) may allow the ignition key to inadvertently move from the ON position to the accessory (ACC) position while driving, causing the engine to shut off.
2010359
2010-10-21
Steering5,860Certain vehicles may experience a separation at the crimped end of the power steering pressure hose assembly, resulting in power steering fluid leakage which could cause a fire.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
104087
Apr 2025
Unknown Or OtherACTUATOR - A/C AND HEATER
103954
Apr 2025
Unknown Or OtherACTUATOR - A/C AND HEATER
9100226
Sep 2023
Electrical SystemConnector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability.
9100196
Jul 2023
EquipmentLubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
S2209000004
Apr 2022
Engine And Engine CoolingIf a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
Show 17 more bulletins
BulletinTypeComponentSummary
9004509
Mar 2022
Power TrainOil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
23-015-20
Apr 2020
EquipmentDisinfectant Solution Recommended for COVID-19
08-049-20
Apr 2020
EquipmentCharging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
18-039-20
Apr 2020
Fuel SystemPossible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
31-006-19
Nov 2019
StructureRepair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
31-004-19
Nov 2019
VisibilityAuthentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
31-003-19
Nov 2019
EquipmentUse of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
31-005-19
Nov 2019
EquipmentUse of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100619
Nov 2019
EquipmentRepair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100419
Nov 2019
VisibilityAuthentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
3100319
Nov 2019
StructureUse of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100519
Nov 2019
StructureUse of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
9003220
Aug 2019
EquipmentRADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF".
9003687
Mar 2017
Seat BeltsRestraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
9003681
Mar 2017
Seat BeltsRestraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
RL108213A$
Jan 2016
Engine And Engine CoolingNAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
9002519
Mar 2013
Equipment82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois,...

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
  2. Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
  3. Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 1 recall campaign on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Dodge Journey Awd →