2010 Dodge Ram 3500UNDER FEDERAL INVESTIGATION

150 federal complaints (214 component records) · 9 recall campaigns on file · 2 federal investigations · 194 service bulletins · 13 Canadian recalls
See all 22 model years of the Dodge Ram 3500 →
Engine
5.7L 8-cyl
Fuel
Gasoline Or E85, Regular
Drive
RWD
EPA economy
14 city / 20 hwy
Federal complaints
150
Recall campaigns
9
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Steering
95
Engine & cooling
24
Suspension
23
Electrical system
17
Fuel system
12
Brakes
9
Power train
8
Diesel fuel system
7
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 12 complaints01 years old: 8 complaints2 years old: 15 complaints3 years old: 25 complaints4 years old: 44 complaints5 years old: 15 complaints56 years old: 2 complaints7 years old: 7 complaints8 years old: 6 complaints9 years old: 5 complaints10 years old: 3 complaints1011 years old: 5 complaints12 years old: 1 complaints13 years old: 1 complaints14 years old: 1 complaints15 years old: 0 complaints1516 years old: 0 complaints17 years old: 0 complaints18 years old: 0 complaints19 years old: 0 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 150 of 150 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 17 complaints020,000 - 40,000 miles: 17 complaints40,000 - 60,000 miles: 17 complaints40k60,000 - 80,000 miles: 9 complaints80,000 - 100,000 miles: 9 complaints80k100,000 - 120,000 miles: 7 complaints120,000 - 140,000 miles: 5 complaints120k140,000 - 160,000 miles: 7 complaints160,000 - 180,000 miles: 1 complaints160k180,000 - 200,000 miles: 0 complaints200,000+ miles: 3 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 92 of 150 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Steering

95 complaint records2 crash reports
"2010 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR RECALL NOTICES 14V-635 AND 13V-529. *LD..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse steering parts in the directory →

Engine & cooling

24 complaint records3 fire reports1 crash report
"EXHAUST FUMES ENTER THE CABIN WHENEVER THE HEAT OR DEFROST IS TURNED ON. BECOMES MORE WHEN THE EXHAUST BRAKE IS ACTIVATED. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →

Suspension

23 complaint records
"GOING AROUND CURVE SPEED WAS 55MPH. SLIGHT BUMP IN ROAD, VEHICLE STARTED SHAKING UNCONTROLLABLY. I HAD TO APPLY THE BRAKES QUICKLY TO SLOW DOWN, IT FINALLY QUIT SHAKING THE VEHICLE HAS DONE IT BEFORE. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse suspension parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
EA21002
opened Sep 2021
OPENAir BagsDesiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L.
EA19001
opened Apr 2019
closed Sep 2024Air BagsElectrical overstress - led to recall 20V024
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
19V018000DO NOT DRIVEAir BagsChrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles.Normally free
18V021000DO NOT DRIVEAir BagsChrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama,...Normally free
16V947000DO NOT DRIVEAir BagsChrysler (FCA US LLC) is recalling certain model year 2009 Dodge Durango and Chrysler Aspen vehicles manufactured January 17, 2007, to December 18, 2008, and 2010 RAM 3500 cab chassis manufactured September 25, 2009, to...Normally free
16V352000DO NOT DRIVEAir BagsChrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant.Normally free
17V821000Power TrainChrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and...Normally free
16V739000Electrical SystemChrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles.Normally free
14V635000Fuel System, DieselChrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013.Normally free
13V529000SteeringChrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4.Normally free
Show 1 more recall campaigns
CampaignComponentSummaryRemedy
11V350000SteeringCHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY...Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2019420
2019-08-21
Other5,327Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered.
2018122
2018-03-09
Fuel System105,028On certain vehicles, the front fuel tank strap may become loose or detached due to corrosion of the frame bracket.
2016265
2016-05-27
Airbag459,492On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag.
2015228
2015-05-27
Airbag374,508On certain vehicles, the driver frontal airbag inflator could produce excessive internal pressure during airbag deployment.
2014449
2014-10-09
Fuel System59,432On certain vehicles equipped with 6.7L diesel engines, an electrical connection at the fuel heater could overheat, potentially rendering the heater inoperative and causing a fuel leak and fuel odour.
Show 8 more Canadian recalls
RecallSystemUnits (CA)Summary
2013396
2013-11-07
Steering6,674Certain Ram 4500 and 5500 four wheel drive vehicles may experience a fracture of the ball stud on the left outer tie rod assembly, potentially resulting in a loss of vehicle control and a crash causing injury and/or property damage.
2013397
2013-11-07
Steering48,517On certain 2008-2012 Ram 2500 and 3500 4x4, Ram 3500 cab chassis, and 2008 Ram 1500 Mega Cab 4x4 vehicles, the left outer tie rod ball stud could fracture, potentially resulting in a loss of vehicle control and a crash causing injury...
2013044
2013-02-06
Powertrain63,201On certain vehicles, the rear axle pinion nut could loosen and allow the rear driveshaft to detach from the axle, or fully detach from the vehicle.
2012327
2012-09-27
Powertrain15,432On certain vehicles built between July 1, 2009 and November 30, 2009, the rear axle pinion nut may have been incorrectly manufactured and could loosen.
2011253
2011-07-14
Steering49,800On certain 2008-2011 Ram 2500 and 3500 4x4, Ram 3500 cab chassis 4x2 and 4x4, and 2008 Ram 1500 Mega Cab 4x4 vehicles, the left outer tie rod ball stud could fracture.
2010223
2010-07-07
Brakes3,481Certain vehicles may have an improperly formed master cylinder to hydraulic control unit brake tube assembly end-flare that could lead to a loss of brake fluid and reduced braking performance.
2010151
2010-05-10
Other8,902Certain vehicles equipped with automatic transmission may have been built with a Wireless Ignition Node (WIN) module exhibiting a binding condition of the solenoid latch.
2010009
2010-01-19
Brakes3,514On certain vehicles, the brake booster input rod may have been installed without the retaining clip, or in some cases, with an improperly formed retaining clip.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
S1203000003 REV.A
Jun 2026
Service BrakesTrac-Rite Operation Diagnosis, Chatter, Shudder, Moving From A Stop And Turning
112906
Jun 2026
EngineBEARING - CRANKSHAFT THRUST and KIT
110604
Mar 2026
Electrical SystemSPEAKER - NONE
110603
Mar 2026
Electrical SystemSPEAKER - NONE
106241
Jul 2025
Electrical SystemLAMP - DOME
Show 55 more bulletins
BulletinTypeComponentSummary
104974
Jun 2025
Electrical SystemLAMP - DOME
103774
May 2025
Electrical SystemLAMP - DOME
102307
Dec 2024
Power TrainGEAR - REACTION SUN
101232
Oct 2024
Power TrainPlate - Planetary
S2408000078
Jul 2024
Electrical SystemReplacement Totally Integrated Power Module (TIPM) Displays Incorrect Vehicle Identification Number (VIN) Current and Active
9100226
Sep 2023
Electrical SystemConnector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability.
9100196
Jul 2023
EquipmentLubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
9004470
Sep 2022
Trailer HitchesCONNECTOR Trailer Tow,WIRING Trailer Tow,CONNECTOR 7 Way,WIRING Rear Bumper If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair.
9004470
Jun 2022
Trailer HitchesCONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair.
9004470
May 2022
Electrical SystemCONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair.
S2209000004
Apr 2022
Engine And Engine CoolingIf a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
S1709000010 RevB
Mar 2022
Engine And Engine CoolingCustomer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
S1709000010RevB
Mar 2022
Engine And Engine CoolingCustomer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
S1709000010
Mar 2022
Power TrainCustomer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
9004470
Jan 2022
Trailer HitchesCONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair.
9004009
Apr 2021
Power TrainTransmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage.
9004350
Mar 2021
Engine And Engine CoolingGEAR MOTOR, Transfer Case The gear motor assembly is shipped in AWD/2WD position. The transfer case needs to be positioned in AWD/2WD position to properly assemble gear motor to T-Case. Please reference Star Online publication S2121000003 for further details.
S2121000003
Mar 2021
Power TrainTransfer Case Gear Motor/Actuator Installation Guidelines.
9004351
Feb 2021
Service BrakesPLATE - CLUTCH PRESSURE For 68RFE trans use selective fit pressure plates between the overdrive and reverse clutch packs and hence use all three 52119929A$, 52119930A$, 04799116A$ maintain clearance For 65RFE & 66RFE no selectives for this pressure plate: 65RFE use 04799116A$...
S1709000010 Rev.
Jan 2021
Engine And Engine CoolingCustomer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
23-015-20
Apr 2020
EquipmentDisinfectant Solution Recommended for COVID-19
08-049-20
Apr 2020
EquipmentCharging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
18-039-20
Apr 2020
Fuel SystemPossible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
31-006-19
Nov 2019
StructureRepair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
31-004-19
Nov 2019
VisibilityAuthentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
31-003-19
Nov 2019
EquipmentUse of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
31-005-19
Nov 2019
EquipmentUse of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100619
Nov 2019
StructureRepair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100419
Nov 2019
VisibilityAuthentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
3100319
Nov 2019
StructureUse of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100519
Nov 2019
StructureUse of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
9003220
Aug 2019
EquipmentRADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF".
55488
May 2019
Service BrakesPadKit- Front Disc Brake
55502
May 2019
Service BrakesPadKit- Front Disc Brake
55429
May 2019
EquipmentMat Kit- Floor Front
55308
May 2019
EquipmentBin- Storage
55189
May 2019
EquipmentActuator-Multiaitr
Volume 5 Issue 5
May 2019
EquipmentWarranty Operations Newsletter ? Volume 5, Issue 5
54935
May 2019
EngineSensor-nitrous oxlde
55310
May 2019
StructureRun-Front Door Glass
55309
May 2019
EquipmentPower Transfer Unit
55312
May 2019
WheelsMolding-Wheel Plane
55134
May 2019
EquipmentLatch- Front Door
OD55431
May 2019
EquipmentSafety Recall V47 / NHTSA 19V-325 Backlite Glass Parts Ordering Information
55311
May 2019
EquipmentDamper-Steering
55324
May 2019
EngineHead-Cylinder
55322
May 2019
EngineHead-Cylinder
55272
May 2019
Fuel SystemTube- Fuel Filler
OD55341
May 2019
EquipmentVehicles Eligible For CSN U07 And V08, V11 or V16 Important Update To U07 Dealer Instructions
55221
May 2019
EngineEngine Oil- OW20
9003357
May 2019
EquipmentADAPTER, Engine Oil Filter (Pentastar V6) Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison (248-292-9510) ron.dallison@fcagroup.com Joe Lovell (734) 309-6467 -...
55136
May 2019
Fuel SystemTube- Fuel Filler
55096
May 2019
EngineEngine Oil- OW20
54973
May 2019
EquipmentOutlet- Air conditioning & heater
54966
May 2019
Lane DepartureModule-Parking Assist

Showing 60 of 194 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Drive one straight highway stretch and one slow parking lot.Wander or a shimmy over bumps at speed, and heavy or dropped assist at low speed, are the two faces of this vehicle's steering cluster. A clunk on turn-in points at the linkage.
  2. Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
  3. Find the roughest road nearby.Clunks over bumps, a droning hum that changes when the car leans, or a corner that sits low are this vehicle's suspension complaints. Wheel bearings and control arm bushings lead the parts list.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 9 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Do not drive it home until the do-not-drive recall is confirmed repaired.At least one campaign on this vehicle carries a federal do-not-drive advisory. Confirm the repair with the dealer, by VIN, before taking delivery.
  6. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Dodge Ram 3500 →