2010 Ford Explorer

115 federal complaints (155 component records) · 1 recall campaigns on file · 1 federal investigation · 22 service bulletins · 1 Canadian recall
See all 43 model years of the Ford Explorer →
Engine
4.6L 8-cyl
Fuel
Regular
Drive
RWD
EPA economy
15 city / 21 hwy
Federal complaints
115
Recall campaigns
1
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Power train
29
Seats
20
Engine & cooling
17
Brakes
15
Speed control
14
Electrical system
12
Fuel system
9
Other
8
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 29 complaints01 years old: 15 complaints2 years old: 5 complaints3 years old: 8 complaints4 years old: 9 complaints5 years old: 8 complaints56 years old: 10 complaints7 years old: 6 complaints8 years old: 7 complaints9 years old: 1 complaints10 years old: 4 complaints1011 years old: 4 complaints12 years old: 3 complaints13 years old: 0 complaints14 years old: 1 complaints15 years old: 3 complaints1516 years old: 2 complaints17 years old: 0 complaints18 years old: 0 complaints19 years old: 0 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 115 of 115 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 24 complaints020,000 - 40,000 miles: 13 complaints40,000 - 60,000 miles: 7 complaints40k60,000 - 80,000 miles: 14 complaints80,000 - 100,000 miles: 11 complaints80k100,000 - 120,000 miles: 5 complaints120,000 - 140,000 miles: 6 complaints120k140,000 - 160,000 miles: 3 complaints160,000 - 180,000 miles: 0 complaints160k180,000 - 200,000 miles: 1 complaints200,000+ miles: 2 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 86 of 115 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Power train

29 complaint records3 crash reports
"CAR SITTING IN PARK WILL NOT SHIFT OUT OF PARK WITH BRAKE PEDAL FULLY PRESSED. CAN'T DRIVE CAR BECAUSE IT WILL NOT GO INTO GEAR...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →

Seats

20 complaint records
"THE HEADREST IN MY 2010 FORD EXPLORER FORCES YOUR HEAD AND NECK FORWARD IN A VERY UNCOMFORTABLE POSTION. THERE IS NO ADJUSTMENT FOR THE POSITION. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse seats parts in the directory →

Engine & cooling

17 complaint records1 crash report
"Oil leak in both valve gasket covers oil on the crossmember it started slow then it was traced by Ford to the gaskets(fire hazard) 120 k on odometer..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
AQ10001
opened Nov 2010
closed Dec 2015Unknown Or OtherFleet Vehicle Recall Completion Audit
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely...

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
10V161000SeatsFORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL...Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2010122
2010-04-19
Seats And Restraints1,458On certain vehicles, the manual recliner mechanisms may have a gear plate teeth out of dimensional specifications, which could result in limited pawl to gear plate tooth engagement and create additional movement to the seat back.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
SSM 54601
Feb 2026
Electrical SystemFord and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code.
SSM 52476
Apr 2024
EquipmentAll accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery.
SSM 48130
Aug 2019
VisibilitySome 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent.
SSM 47976
May 2019
Power TrainOn vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory.
TSB 19-2026
Feb 2019
StructureSome 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended.
Show 17 more bulletins
BulletinTypeComponentSummary
DOR-S3J9G-11
Oct 2018
SteeringThis SKU is a front upper ball joint. The Customer communication requested return of unsold inventory to inspect for ball studs with excessive rotational friction in the ball joint assembly.
SSM 47331
Jun 2018
EquipmentVarious vehicles equipped with a 4.6L, 5.4L, 6.8L modular 3 valve engine built on or before 8-Jan-2016 may exhibit symptoms that may include upper end engine noise, rough running, misfire and/or engine damage.
SSM 47201
Mar 2018
EquipmentReplacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle.
SSM 47080
Feb 2018
Equipment2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration.
SSM 47009
Jan 2018
EquipmentThe Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE).
SSM 46451
Mar 2017
Power Train2009-2017 VEHICLES EQUIPPED WITH A 6R80, 6R100, 6R140 AUTOMATIC TRANSMISSION HAVE AN UPDATED MAIN CONTROL VALVE BODY OVERHAUL PROCEDURE. REFER TO WORKSHOP MANUAL (WSM), SECTION 307-01 FOR MAIN CONTROL VALVE BODY (7A100) OVERHAUL PROCEDURES.
SSM 46412
Feb 2017
Power TrainSOME 2007-2016 EDGE/MKX/FLEX/MKT/MKZ/MKS/TAURUS/TAURUS POLICE/EXPLORER/EXPLORER POLICE EQUIPPED WITH ALL WHEEL DRIVE (AWD) AND BUILT ON OR BEFORE 30-JUN-2016 MAY EXHIBIT A TICKING AND/OR KNOCKING NOISE COMING FROM THE DRIVELINE AREA.
SSM 46132
Oct 2016
Service BrakesSOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED.
SSM 46085
Sep 2016
Engine And Engine CoolingThe Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns.
44863
Jul 2015
VisibilityFORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROOF ARE OPEN. *TA
TSB-14-0069
Apr 2014
Power TrainLINCOLN/MERCURY/FORD: THERE IS FLUID LEAKING AROUND THE TRANSMISSION BULKHEAD CONNECTOR SLEEVE, FROM THE TRANSMISSION. MODEL 2009-10 EXPEDITION, EXPLORER, EXPLORER SPORT TRAC, F-150, NAVIGATOR, MOUNTAINEER. *PE
ASI-44429
Mar 2014
Service BrakesFORD/MERCURY: TO PREVENT HARNESS DAMAGE, ON SOME VEHICLES, RESULTING IN CONTACT WITH TIRE OR SUSPENSION COMPONENTS, PROPER ROUTING OF WIRING HARNESS FOR WHEEL SPEED SENSOR IS KEY. 2006-2010 EXPLORER, MOUNTAINEER, EXPLORER SPORT TRAC. *PE
CSP-13N01
Aug 2013
Fuel SystemFORD: SEE SEARCH BUTTON FOR OWNER LETTER. ON SOME VEHICLES, THE INSTRUMENT CLUSTER INDICATOR LIGHT ILLUMINATES SERVICE ENGINE SOON DUE TO LEAKAGE IN EVAPORATIVE EMISSIONS (EVAP) SYSTEM, IF EASY FUEL CAPLESS FUEL FILL PIPE FLAP IS BENT ON PIVOTING AXIS.
SIS-21841
Apr 2011
Air BagsCOMM-TRANS LUND: SOME 2009-2011 MODELS MAY HAVE THE AIR BAG INICATOR FLASHING WITH A STORED TROUBLE CODE. THIS IS A SOFTWARE PROBLEM. *RM
AS-21769
Mar 2011
Electrical SystemFORD: IF THERE IS AN INTERMITTENT LACK OF POWER, SURGE, OR HESITATION WHILE DRIVING THE BRAKES WILL OVERRIDE ACCELERATION. *RM
AS-21687
Jan 2011
Power TrainFORD: THERE MAY BE A LOSS OF POWER, HESITATION, SURGE, OR LACK OF THROTTLE RESPONSE WHILE DRIVING. THE BRAKE OVER ACCELERATOR FEATURE MAY BE ACTIVATING. *RM
TSB-10-18-11
Sep 2010
Engine And Engine CoolingFORD: ON SOME 2010 MODELS THERE MAY BE MANY SYMPTOMS SUCH AS AN ENGINE RATTLE, MALFUNCTION LIGHT, LACK OF POWER, NO START, AND RUNS ROUGH. *RM UPDATED 8/9/11. *PE

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
  2. Run every power seat adjustment and check the seat frame.Motors that stall and seats that rock on their tracks are this vehicle's seat complaints.
  3. Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 1 recall campaign on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Ford Explorer →