Engine
3.8L 6-cyl
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Years between the model year and the owner's reported failure date. Based on 91 of 91 complaints with a usable failure date.
Odometer when the failure occurred
Owner-reported mileage at failure, in 20,000-mile bands. Based on 56 of 91 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Engine & cooling
57 complaint records5 fire reports
"Our ESC light comes on occasionally, many times when making a left turn. Then the throttle quits and the car slows down. We had it in the shop 6 times with no repair...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →
Electrical system
24 complaint records1 fire report
"2010 HYUNDAI VERACRUZ. CONSUMER WRITES REGARDING OIL LEAK ON ALTERNATOR SAFETY RECALL. *LD THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE RECALL REPAIR. *JS..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →
Body & structure
9 complaint records1 crash report
"WITHIN THE LAST WEEK THE INTERIOR HANDLES HAVE BROKEN ON THE DRIVERS SIDE DOORS. THE DRIVERS SIDE PASSENGER DOOR WILL ONLY OPEN FROM THE OUTSIDE MAKING IT UNSAFE TO ALLOW ANYONE TO RIDE THERE UNTIL IT IS REPAIRED...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse body & structure parts in the directory →
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| AQ23002 opened Nov 2023 | OPEN | Service Brakes, Hydraulic | Hyundai and Kia ABS Module Fires The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 23V651000PARK OUTSIDE | Service Brakes, Hydraulic | Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013... | Normally free |
| 20V705000 | Engine And Engine Cooling | Hyundai Motor America (Hyundai) is recalling certain 2007-2012 Veracruz vehicles that were previously recalled under recall number 14V-415. | Normally free |
| 14V415000 | Engine And Engine Cooling | Hyundai Motor Company (Hyundai) is recalling certain model year 2007-2012 Veracruz vehicles manufactured from December 26, 2006, through July 24, 2012. | Normally free |
| 13V113000 | Exterior Lighting | Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz,... | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2024552 2024-09-23 | Label | 824,695 | Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" appear in English only, when they should be listed as "Tires/Pneus",... |
| 2024080 2024-02-08 | Brakes | 353,849 | Issue: On certain vehicles, brake fluid could leak into the control module for the antilock brake system (ABS) and cause it to short circuit. Note: This recall replaces recall R0246 (Transport Canada recall number 2023-527). |
| 2023527 2023-09-22 | Brakes | 326,942 | This recall was replaced by Transport Canada Recall No. 2024-080. Issue: On certain vehicles, brake fluid could leak into the control module for the antilock brake system (ABS) and cause it to short circuit. |
| 2020549 2020-11-13 | Engine | 9,426 | Issue: On certain vehicles, engine oil can leak from the valve cover onto the alternator. If this happens, the charging system could stop working and cause a warning light to turn on. |
| 2020233 2020-05-27 | Electrical | 3,838 | Issue: Certain vehicles may be equipped with an accessory trailer wiring harness kit that could fail. Over time, this could result in a short circuit that can cause overheating of the control module. |
Show 2 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2014297 2014-07-16 | Engine | 9,426 | This recall was replaced by Transport Canada Recall No. 2020-549. On certain vehicles, engine oil can leak onto the alternator, which could affect charging system function and potentially cause the engine to stall and not restart. |
| 2013325 2013-09-25 | Electrical | 110,104 | On certain vehicles, the stop lamp switch may fail and cause intermittent operation of the brake lights. Failure of the brake lights to illuminate when the brake pedal is depressed could result in a crash causing property damage and/or... |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| DTN DCS Apr 2026 | Air Bags | The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. | |
| DTN DL Apr 2026 | Air Bags | The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). | |
| 25-BD-012H TSB Nov 2025 | Exterior Lighting | This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. | |
| 24-BD-001H Feb 2024 | Visibility/Wiper | This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming partially separated on the inner side... | |
| 23-EM-005H Oct 2023 | Engine And Engine Cooling | This bulletin provides important checkpoint guidelines when performing engine oil and filter change services. |
Show 31 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 23-BD-007H Apr 2023 | Structure | Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. | |
| 23-BD-002H Jan 2023 | Visibility | This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. | |
| 22-EM-010H Jul 2022 | Engine And Engine Cooling | Follow the guidelines outlined in this bulletin to inspect and clean or replace certain components of the engine intake system accordingly during engine short block or sub-assembly replacement. | |
| 22-GI-006H Jul 2022 | Tires | Effective June 2, 2008, Federal Motor Vehicle Safety Standard 110 (FMVSS 110) established a threshold for correcting load carrying capacity information indicated on tire placards when vehicle weight has been increased before retail sale. | |
| 21-BE-003H-1 May 2021 | Air Bags | The warranty coverage for the clock spring has been extended to 15 years with unlimited mileage from the date of original retail delivery or date of first use, whichever occurs first. This warranty coverage applies to both the original and subsequent owners. | |
| 21-EM-004H Mar 2021 | Engine And Engine Cooling | This bulletin provides the service procedure for engine connecting rod bearing clearance testing. Perform the procedure outlined in this bulletin to fulfill the Bearing Clearance Test inspection requirements to determine next required steps. | |
| 21-BR-002H Mar 2021 | Equipment | This bulletin provides best practice recommendations when performing brake service procedures. | |
| 21-EM-003H Mar 2021 | Equipment | This bulletin provides the inspection procedure and repair guidelines for certain vehicles listed below. | |
| 20-BR-002H Nov 2020 | Service Brakes | This bulletin describes the procedure to inspect and identify fluid which may appear around the brake caliper area. | |
| 20-SS-004H Nov 2020 | Wheels | This bulletin provides tire vibration service procedures, including how to optimize vehicle vibration performance. For all wheel/tire balance claims, the âTire Balance Data Sheetâ must be fully completed including imbalance and Road Force Variation (RFV) data. | |
| 20-BD-014H Jul 2020 | Exterior Lighting | This bulletin provides information regarding condensation related to moisture accumulation in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. The TSB illustrates the various causes of condensation inside the lamp assembly. | |
| DOR-M3J3F-07 Jun 2020 | Engine And Engine Cooling | These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected. | |
| DOR-M9J4S-07 Jun 2020 | Engine And Engine Cooling | These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected. | |
| 20-SS-002H(1) May 2020 | Wheels | This bulletin provides information on tire maintenance best practices and procedures for dealers and customers to maximize tire life and performance. | |
| 20-BD-007H-1 May 2020 | Equipment | This bulletin describes the general guidelines to help disinfect and protect vehicle exterior/interior surfaces using recommended safe chemical products. | |
| 20-EE-003H Apr 2020 | Electrical System | This bulletin provides information on identifying dealer stock vehicles with either: ⢠A Battery SOC alert - low Battery State of Charge (SOC) at or below 50%. ⢠A 30 Day alert - vehicle has not started and reported an SOC in 30 days. | |
| 20-AT-016H Apr 2020 | Equipment Adaptive/Mobility | The automatic transmission warranty repair policy authorizes in-dealership repairs of the following components for both OEM (new) and remanufactured automatic transmissions: | |
| 20-BD-007H Mar 2020 | Equipment Adaptive/Mobility | This bulletin describes the general guidelines to disinfect and protect vehicle interior surfaces using certain safe chemical products. | |
| 20-SS-001H Feb 2020 | Suspension | This bulletin describes the requirements for all wheel alignment and/or vehicle tracking claims and best practices when diagnosing and conducting alignment-related repairs for all models and model years. | |
| 20-BE-001H Jan 2020 | Electrical System | This bulletin provides guidelines to inspect the USB, head unit, and multi-box for common connection conditions. 2. This bulletin presents guidelines to inspect for common Android Auto and Apple CarPlay connection conditions. 3. | |
| 19-BE-011H-1 Nov 2019 | Lane Departure | The Blind Spot Detection (BSD) or Blind-Spot Collision Warning (BCW) is a system that measures the speed of and distance from the following vehicles by using two magnetic wave radar sensors attached in the rear bumper. | |
| 19-GI-006H Oct 2019 | Equipment Adaptive/Mobility | This bulletin provides instruction detailing the proper methodology for scanning and uploading captured GDS data files to the Techline Repository. Compliance with this bulletin ensures that the GDS data files are correctly transferred and matched with a Techline Case number. | |
| 19-BR-001H-1 Jul 2019 | Service Brakes | This bulletin provides information on the rear wheel speed sensor for Santa Fe (CM), Santa Fe / XL (NC), Santa Fe Sport (AN), and Veracruz (EN) vehicles equipped with front wheel drive (FWD). | |
| 19-BR-001H(1) Jun 2019 | Service Brakes | This bulletin provides information on the rear wheel speed sensor for Santa Fe (CM), Santa Fe / XL (NC), Santa Fe Sport (AN), and Veracruz (EN) vehicles equipped with front wheel drive (FWD). | |
| 19-FL-003H Apr 2019 | Power Train | This bulletin provides the procedure to write the Vehicle Identification Number (VIN) during the replacement of the Engine Control Module (ECM) or Powertrain Control Module (PCM). Once the VIN has been programmed to the ECM/PCM, it cannot be removed or overwritten. | |
| 19-BE-004H Mar 2019 | Visibility | This bulletin provides information on the serviceable parts for the outside mirror assembly. When diagnosing and repairing the outside mirror, do not replace the entire assembly. Refer to page 2 of this TSB for replacement of individual parts. | |
| 5NP-B6E2P-10 Aug 2016 | Power Train | "THE PCM OR TCM CONTAINS LOGIC TO ADJUST SOLENOID DUTY AND LINE PRESSURE AS NEEDED TO COMPENSATE FOR NORMAL CLUTCH WEAR OVER THE LIFE OF THE TRANSAXLE. THIS BULLETIN PROVIDES THE PROCEDURES NECESSARY TO RESET (ERASE) AND RELEARN THE PCM/TCM ADAPTIVE VALUES. | |
| 5NP-E2D7G-09 Apr 2016 | Power Train | THE FOLLOWING VEHICLES ARE EQUIPPED WITH A 6-SPEED AUTOMATIC TRANSMISSION. THE ATF LEVEL MUST BE CHECKED BY THE FOLLOWING PROCEDURE. | |
| SB-10-EM-006 Dec 2010 | Engine And Engine Cooling | HYUNDAI: A REVISED PROCEDURE FOR REPLACING THE TIMING CHAIN TENSIONERS. *RM | |
| TSB-10-GI-001 Apr 2010 | Equipment | HYUNDAI: LABEL REQUIREMENTS FOR VEHICLE LOADING TO COMPLY WITH FMVSS 110. EFFECTIVE 6/2/08, FMVSS 110 (FMVSS 110) SETS A THRESHOLD FOR CORRECTING LOAD CAPACITY INFORMATION INDICATED ON TIRE PLACARDS WHEN VEHICLE WEIGHT HAS BEEN INCREASED BEFORE RETAIL SALE. | |
| TSB-09-01-027 Oct 2009 | Interior Lighting | HYUNDAI: OVERHEAD CONSOLE LAMP ASSEMBLY REPLACEMENT. SOME VEHICLES MAY HAVE BEEN BUILT WITH OVERHEAD CONSOLE SUNGLASS HOLDERS THAT STICK CLOSED AT TIMES. *PE |
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Walk the body slowly in daylight.Panel gaps, rust at the rockers and wheel arches, and cracked trim are this vehicle's structure complaints. Open and close the liftgate or trunk and look at the latch area.
- Run the VIN against open recalls before you negotiate.This vehicle has 4 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Hyundai Veracruz →