Vehicles / BMW / X3 / 2011

2011 BMW X3UNDER FEDERAL INVESTIGATION

113 federal complaints (167 component records) · 4 recall campaigns on file · 1 federal investigation · 358 service bulletins · 11 Canadian recalls
See all 23 model years of the BMW X3 →
Engine
3.0L 6-cyl
Fuel
Premium
Drive
AWD
EPA economy
19 city / 25 hwy
Federal complaints
113
Recall campaigns
4
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Engine & cooling
55
Steering
23
Power train
23
Electrical system
23
Lighting
10
Other
7
Air bags
6
Speed control
5
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 9 complaints01 years old: 4 complaints2 years old: 4 complaints3 years old: 1 complaints4 years old: 3 complaints5 years old: 9 complaints56 years old: 10 complaints7 years old: 19 complaints8 years old: 8 complaints9 years old: 3 complaints10 years old: 5 complaints1011 years old: 5 complaints12 years old: 11 complaints13 years old: 14 complaints14 years old: 6 complaints15 years old: 2 complaints1516 years old: 0 complaints17 years old: 0 complaints18 years old: 0 complaints19 years old: 0 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 113 of 113 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 9 complaints020,000 - 40,000 miles: 5 complaints40,000 - 60,000 miles: 11 complaints40k60,000 - 80,000 miles: 10 complaints80,000 - 100,000 miles: 13 complaints80k100,000 - 120,000 miles: 5 complaints120,000 - 140,000 miles: 4 complaints120k140,000 - 160,000 miles: 7 complaints160,000 - 180,000 miles: 0 complaints160k180,000 - 200,000 miles: 1 complaints200,000+ miles: 1 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 66 of 113 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Engine & cooling

55 complaint records2 fire reports
"2011 BMW X3 XDRIVE28I. CONSUMER WRITES IN REGARD TO SAFETY RECALL NO. 17V-683 PCV VALVE HEATER AND INQUIRES IF REIMBURSEMENT WILL BE ISSUED. *AS *JS..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →

Steering

23 complaint records
"POWER STEERING FAILED. VEHICLE REPORTED THAT STEERING MAY BE IMPACTED. A CURRENT CAMPAIGN EXISTS THOUGH THIS VIN WAS NOT REPORTED UNDER EXISTING CAMPAIGN # 11V341000. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse steering parts in the directory →

Power train

23 complaint records2 crash reports
"THE VEHICLE IS HESITATING WHEN SHIFTING FROM FIRST TO SECOND GEAR, CAUSING A LAG IN ACCELERATION, PARTICULARLY ON HILLS OR WHEN STARTING OUT FROM A STOP...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
EA21002
opened Sep 2021
OPENAir BagsDesiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L.

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
23V707000Engine And Engine CoolingBMW of North America, LLC (BMW) is recalling certain 2010-2012 1 Series Coupe, 1 Series Convertible, 3 Series Sedan, 3 Series Convertible, 2010-2011 3 Series Sportswagon, 3 Series Coupe, 5 Series Sedan, X3 xDrive 28i,...Normally free
17V683000Engine And Engine CoolingBMW of North America, LLC (BMW) is recalling certain 2008-2011 128i and 2007-2011 328i, 328xi, 328i xDrive, 525i, 525xi, 528i, 528xi, 530i, 530xi, X3 3.0si, X3 xDrive30i, X5 xDrive30i, Z4 3.0i, Z4 3.0si and Z4 sDrive30i...Normally free
16V333000Child SeatBMW of North America, LLC (BMW) is recalling certain model year 2011-2017, X3 sDrive28i, X3 xDrive28i and X3 xDrive35i, vehicles manufactured July 2, 2010 to April 14, 2016, 2015-2017 X3 xDrive28d vehicles manufactured...Normally free
11V341000SteeringBMW IS RECALLING CERTAIN MODEL YEAR 2011 X3 PASSENGER VEHICLES MANUFACTURED FROM APRIL 27, 2011, THROUGH JUNE 8, 2011.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2024544
2024-08-15
Label587,250Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN".
2024392
2024-07-03
Airbag44,131Issue: This recall applies to vehicles that may be equipped with a replacement sport or M-sport steering wheel that has a Takata airbag.
2023568
2023-10-20
Engine21,475Issue: On certain vehicles, the variable camshaft timing (VANOS) adjustment unit housing bolts could loosen or break.
2017470
2017-09-28
Engine79,616On certain vehicles equipped with the N52 6-cylinder engine, an electrical short could occur in the PCV valve heater due to manufacturing irregularities.
2017388
2017-08-09
Airbag886On certain vehicles, the housing of the driver's frontal airbag inflator may have been incorrectly welded during manufacturing and could separate from the base plate during an airbag deployment.
Show 6 more Canadian recalls
RecallSystemUnits (CA)Summary
2016242
2016-05-20
Seats And Restraints30,023On certain vehicles, the lower anchor bars that are used for installing child seats using the European-ISOFIX-type rigid-style connector may become damaged during vehicle operation.
2014170
2014-05-13
Engine21,811On certain vehicles, housing bolts for the variable camshaft timing system could break, allowing camshaft timing to deviate. If this occurs, the engine would revert to "limp home mode", limiting available engine power.
2014127
2014-04-10
Engine20,022On certain vehicles, housing bolts for the variable camshaft timing system could break, allowing camshaft timing to deviate. If this occurs, the engine would revert to "limp home mode", limiting available engine power.
2013405
2013-11-14
Airbag2On certain vehicles, a manufacturing defect in the dashboard could result in improper deployment of the passenger front airbag in a crash. This could increase the risk of injury to the front passenger.
2012129
2012-04-12
Label67,771Certain vehicles fail to conform to Canada Motor Vehicle Safety Standards. Specifically, the compliance label does not indicate the wheel rim size, as required by the Standard.
2011242
2011-06-29
Steering9On certain vehicles, the control module for the Electric Power Steering (EPS) unit may not function properly and could switch off while driving.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
B410722
Apr 2024
StructureWhile driving the vehicle on normal roads at10mph and above, a "cracking" sound from the top of the B-pillar(s) is heard.
B510819
Jan 2024
VisibilityThe basic conditions for initializing the power windows are not met.
B611305
Jan 2024
Electrical SystemThe electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery.
B521823
Dec 2023
SeatsA noise can be heard from underneath the seat while the seat is being moved either forwards or backwards. This can occur to the driver’s and/or the passenger’s front seat.
B540421
Oct 2023
StructureThis situation can result in two customer complaints: 1. Wind noise 2. Excess water entry
Show 55 more bulletins
BulletinTypeComponentSummary
B651523
May 2023
Electrical SystemAfter programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails.
B840822
Mar 2023
Electrical SystemThe 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function.
B010919
Dec 2022
Fuel SystemFor the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Fuel Injectors to 10 years/120,000 miles as determined by the vehicle's original in-service date.
B650414
Oct 2022
Unknown Or OtherAccording to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop. 1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. The fault may or may not currently be present.
B540421
Sep 2022
VisibilityThe front sunroof glass seal has shrunk, creating a gap which can cause wind noise or excess water entry.
B662419
Sep 2022
EquipmentVehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.
SIB010921
Aug 2022
EquipmentComponent-Specific Limited Warranty Extension. For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Leak Diagnosis Module with hose assembly (NVLD, shown) to: 15 years/150,000 miles as determined by the vehicle's...
SIB011219
Aug 2022
StructureComponent-Specific Limited Warranty Extension. For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Radiator Grille Upper and Lower Active Air Flaps to: 15 years/150,000 miles as determined by the vehicle's original...
SIB510522
Jul 2022
SuspensionBMW AG has issued a Delivery Stop (effective March 28, 2022) on certain Model Year 2022 BMW vehicles that were produced between March 1, 2022 and March 8, 2022 because the torsion struts may not have been installed at the plant.
SIB840622
Jul 2022
Electrical SystemThe 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via Voice over LTE (VoLTE) function.
SIB650122
Jun 2022
Electrical SystemA check control message for the restraint system appears. In the instrument cluster, the red air bag warning light lights up permanently.
SIB662419
Jun 2022
Electrical SystemVehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected.
SIB651312
May 2022
Electrical SystemThe Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT.
SIB011918
May 2022
Engine And Engine CoolingComponent specific limited warranty extension. For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle Nitrogen Oxide (NOx) Sensor(s) to: 10 years/120,000 miles as determined by the vehicle original in-service date.
B651312
Sep 2021
EquipmentThe Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT.
B840221
Jun 2021
EquipmentThe discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.
B011321
May 2021
Fuel SystemCLASS ACTION SETTLEMENT: N54/N54T/N55 ELECTRIC ENGINE COOLANT PUMP . With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered a nationwide settlement with the plaintiffs in the following class action: Oliver, et al v. BMW NA, et al
B840121
May 2021
EquipmentTELEMATICS UNIT DEACTIVATION DUE TO 3G CELLULAR TECHNOLOGY DISCONTINUATION: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.
B840221
May 2021
EquipmentTELEMATICS UNIT RETROFIT TO 4G CELLULAR TECHNOLOGY: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.
B340517
Jul 2020
Service BrakesTICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving.
B610419
Jul 2020
Electrical SystemVEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged battery.
B650709
Jul 2020
Electrical SystemNAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps.
B610419
Jun 2020
Electrical SystemVEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged battery.
B340517
Apr 2020
WheelsTICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017. Ticking noise coming from front wheel while cornering without brakes applied noticeable at low speeds. The vehicle must be moving.
B513016
Apr 2020
Air BagsTAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018. Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a traffic light etc.
B612115
Apr 2020
Electrical SystemTHE INSTRUMENT CLUSTER DISPLAYS VARIOUS CHECK CONTROL MESSAGES INSTRUMENT CLUSTER DISPLAYS VARIOUS CHECK CONTROL MESSAGES: This Service Information Bulletin (Revision 7) replaces SI B61 21 15 dated October 2018. The instrument cluster displays various check control messages.
B652214
Apr 2020
EquipmentAUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department!
B840214
Apr 2020
Electrical SystemCONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative.
B123314
Feb 2020
Engine And Engine CoolingFault Code 1D2008 Stored in DME: This Service Information Bulletin (Revision 5) replaces SI B12 33 14 dated February 2016. The Service Engine Soon light is on. There may also be a complaint of low heat output with lower outside temperatures.
B641019
Nov 2019
Electrical SystemSERVICE ACTION: OPTIMIZING THE WATER DRAIN. The water drain in the engine compartment's passenger side cowl near the firewall may be inadequate during exceptionally high water volumes. Water can accumulate and not drain out quickly enough.
B310514
Sep 2019
SuspensionFront Suspension Ride Height Has Dropped: The front suspension ride height has dropped on one or both sides due to overload. This is caused by driving over obstacles (e.g.
B512716
Sep 2019
StructureRATTLE/POPPING FROM TAILGATE AREA: There are two related but separate complaints (only one may be present at a time) during driving especially on uneven surfaces. Clicking noises or squeaking noises from the area of the tailgate.
B541219
Sep 2019
VisibilityRATTLE NOISE FROM SUNROOF AREA: There is a rattle noise present from the area of the sunroof most commonly when driving over rough road surfaces.
B651519
Aug 2019
EquipmentSECURITY IMPROVEMENTS FOR CONNECTEDDRIVE. Security patches for non-safety critical vulnerabilities in BMW head units Entry Nav Entry Media NBT and NBT EVO.
651512
Jul 2019
EquipmentService Action: CIC - Install Navigation Road Map Database 2013. Before delivering affected vehicles to the customer, the Car Information Computer (CIC) road map database 2013 must be installed onto the CIC internal Hard Disc Drive (HDD).
130512
Jul 2019
EngineN20 Engine: Ticking Noise from High-pressure Fuel Pump. The customer complains of a high-frequency ticking noise from the engine compartment. The noise can be heard inside and outside the vehicle. Mechanical vibrations inside the high-pressure fuel pump.
340212
Jul 2019
Electrical System"Service Action: Programming Update for Condition Based Service (CBS) Data. Due to a software error, the remaining distance to a brake service may be incorrectly displayed in the instrument cluster and/or control display.
121412
Jul 2019
Engine And Engine CoolingN55 Engine: Various Faults Stored in DME Related to VANOS and Camshaft Position. A rattling noise can be heard from the engine compartment; the engine has a loss of power; and the Service Engine Soon lamp is illuminated. One or more of the following faults may be stored.
121712
Jul 2019
Engine And Engine CoolingN52T / N55 with 8HP45: Delay in Engine Response. A customer may complain of a delay in engine response after decelerating at low road speeds and then reaccelerating. This can occur when the transmission remains in a high gear due to a delay in the transmission downshifting.
B122319
Jul 2019
Engine And Engine CoolingDIAGNOSTIC HINT: CATALYTIC CONVERTER INSPECTION AFTER LOSS OF CRANKSHAFT SIGNAL. In certain situations when the crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control message (CCM #29) may be displayed.
B110119
Jun 2019
Engine And Engine CoolingENGINE VIBRATIONS OR NOISE This Service Information bulletin replaces SI B11 01 19 dated February 2019.
B110919
Jun 2019
EngineN55 ENGINE: FC 28A0 OR 101F01 THROTTLE VALVE OPENING ANGLE. The engine malfunction warning is illuminated and one of the following fault codes are stored in the DME shortly after programming the vehicle or with a customer complaint.
B662317
May 2019
StructureService Information March 2018 Drivers Assistance Remote Control Systems B66 23 17 Technical Service This Service Information bulletin replaces SI B66 23 17 dated February 2018 CONTACTLESS TAILGATE (SMART OPENER) IS TOO SENSITIVE.
B840214
May 2019
EquipmentINFORMATION New information provided by this revision is preceded by this symbol. This Service Information bulletin replaces SI B84 02 14 dated September 2018.
B840311
May 2019
EquipmentTELEMATICS CONTROL UNIT ACTIVATION VIA DCSNET FOR BMW ASSIST.
B610419
Apr 2019
Electrical SystemVEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED This Service Information bulletin replaces SI B61 04 19 dated March 2019.
B610419
Mar 2019
Electrical SystemTHE VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED. The customer's vehicle does not start due to a totally discharged battery.
B520818
Jan 2019
SeatsFRONT PASSENGER SEAT SPORADIC MOVEMENT. Occasional stopping of seat adjustability movement in the driver and front passenger seats when occupied.
B621118
Jan 2019
Electrical SystemBLACK SPOT IN THE CENTRAL INFORMATION. This Service Information bulletin replaces SI B62 11 18 dated January 2019. Whats New: â?¢ Warranty section - Programming information added.
B512518
Nov 2018
StructureRATTLE NOISE FROM LOWER A-PILLAR. A rattle noise is present from the lower area of the A-Pillar. Due to a manufacturing error, the bolt securing the front door brake/stop to the A-Pillar may have loosened over time.
B540818
Oct 2018
VisibilitySUNROOF REPAIR KIT COMPONENTS. Based on feedback from technicians, it can be difficult to identify the individual components included with sunroof repair kits. In some cases complete sunroofs are replaced, when a sunroof repair kit could have been used.
B613017
Oct 2018
Electrical SystemRAIN/LIGHT SENSOR (RLS): OIL LEAKAGE FROM GEL PAD. ??Oil leaking from the Rain/Light Sensor (RLS). Note: This oil serves as a separation medium between the RLS mounting gel pad and the windscreen. The oil ensures damage free disassembly in case of repair.
B840214
Sep 2018
Electrical System?CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION. ConnectedDrive/BMW Assist features are partially or completely inoperative.
B840616
Sep 2018
Electrical System?BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's (Integrated Circuit Card Identifier).
B612115
Sep 2018
Electrical SystemTHE INSTRUMENT CLUSTER DISPLAYS VARIOUS CHECK CONTROL MESSAGES. The instrument cluster displays various check control messages. THE INSTRUMENT CLUSTER DISPLAYS VARIOUS CHECK CONTROL MESSAGES. The instrument cluster displays various check control messages.

Showing 60 of 358 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
  2. Drive one straight highway stretch and one slow parking lot.Wander or a shimmy over bumps at speed, and heavy or dropped assist at low speed, are the two faces of this vehicle's steering cluster. A clunk on turn-in points at the linkage.
  3. Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 4 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this BMW X3 →