Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Air bags
Body & structure
Engine & cooling
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA21002 opened Sep 2021 | OPEN | Air Bags | Desiccated Air Bag Inflator Rupture From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 21V054000 | Air Bags | General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold,... | Normally free |
| 21V050000 | Air Bags | General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet... | Normally free |
| 14V827000 | Electrical System | General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and... | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2021028 2021-02-05 | Airbag | 295,974 | Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. |
| 2020591 2020-12-02 | Airbag | 9,660 | Issue: Long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. |
| 2019420 2019-08-21 | Other | 5,327 | Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. |
| 2016307 2016-06-15 | Airbag | 7,809 | This Safety Improvement Program was replaced by Transport Canada Recall No. 2020-591. General Motors Canada is conducting a voluntary Safety Improvement Program involving passenger airbag inflators in vehicles that were originally sold or... |
| 2015002 2014-12-30 | Electrical | 10,651 | On certain vehicles, a defect in the ignition lock cylinder could cause the key to stick in the "start" position if the vehicle interior temperature is sufficiently high. |
Show 3 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2013022 2013-01-23 | Label | 3 | Certain vehicles fail to comply with the requirements of Canada Motor Vehicle Safety Standard 110 – Tire Selection and Rims. |
| 2011240 2011-06-28 | Steering | 97 | On certain vehicles, the intermediate steering shaft attaching bolts may not have received adequate tightening torque during vehicle assembly. This could allow the joint to separate, resulting in a loss of steering capability. |
| 2010454 2010-12-17 | Suspension | 3,945 | On certain vehicles, the rear axle cross pin was improperly heat treated (during the manufacturing process) and could fracture and become displaced within the rear differential. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| PIP4902W Sep 2026 | Unknown Or Other | This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. | |
| PIT6247B May 2026 | Unknown Or Other | This Preliminary information communicates direction to find information at www.gmupfitter.com for Police and Special Service Vehicles. | |
| PIT3271Q Apr 2026 | Unknown Or Other | This preliminary information communicates information about how to determine if a wheel and tires size change is available. | |
| PIP4902V Mar 2026 | Unknown Or Other | This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. | |
| PIP6104 Mar 2026 | Unknown Or Other | This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| PIT6400A Jan 2026 | Unknown Or Other | This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin. | |
| PIP4902U Jan 2026 | Unknown Or Other | This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. | |
| PIT5214G Nov 2025 | Unknown Or Other | This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical... | |
| 13598 Sep 2025 | Unknown Or Other | New Vehicle Monitoring Programs Section in IVH | |
| PIP4902T Aug 2025 | Unknown Or Other | This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. | |
| PIC5650M Aug 2025 | Unknown Or Other | This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. | |
| PIT6247A Aug 2025 | Unknown Or Other | This Preliminary information communicates direction to find information at www.gmupfitter.com for Police and Special Service Vehicles. | |
| PIT6400 Jun 2025 | Unknown Or Other | This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin. | |
| PIP4902S Jun 2025 | Unknown Or Other | This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. | |
| 25-NA-156 Jun 2025 | Wheels | This service bulletin provides information on Tire Sidewall Irregularities. | |
| 00-06-01-026R Jun 2025 | Engine | This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage. | |
| PIT5074R May 2025 | Unknown Or Other | This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads. | |
| 23-NA-153 May 2025 | Engine | The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay. | |
| 13-02-32-001H Apr 2025 | Steering | This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures. | |
| 23-NA-001 Mar 2025 | Unknown Or Other | This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information. | |
| 19-NA-255 Mar 2025 | Structure | This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only). | |
| PIT4506H Feb 2025 | Unknown Or Other | This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. | |
| PIP5358D Feb 2025 | Unknown Or Other | This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. | |
| 21-NA-043 Jan 2025 | Electrical System | This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. | |
| 22-NA-074 Jan 2025 | Engine | This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system. | |
| 03-06-01-023I Dec 2024 | Engine | This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil. | |
| PIT5074Q Dec 2024 | Unknown Or Other | This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. | |
| PIT5962B Dec 2024 | Unknown Or Other | This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses. | |
| 21-NA-043 Nov 2024 | Engine | This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. | |
| 04-06-01-029K Oct 2024 | Steering | This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules. | |
| PIP4723J Oct 2024 | Electrical System | This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving... | |
| PIP6015 Oct 2024 | Unknown Or Other | This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool. | |
| 10-00-89-009F Oct 2024 | Unknown Or Other | This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S). | |
| 19-NA-255 Oct 2024 | Structure | This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only). | |
| 03-06-01-023H Oct 2024 | Engine | This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil. | |
| 01-06-01-011Q Oct 2024 | Engine | This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption. | |
| 20-NA-132 Oct 2024 | Electrical System | This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements. | |
| 07-00-89-037T Oct 2024 | Unknown Or Other | This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs. | |
| PIT6247 Oct 2024 | Unknown Or Other | This Preliminary information communicates direction to find information at www.gmupfitter.com for Police and Special Service Vehicles. | |
| 04-06-04-051J Sep 2024 | Engine | This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive. | |
| 23-NA-219 Sep 2024 | Structure | This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories. | |
| 20-NA-138 Sep 2024 | Engine | This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management. | |
| 08-07-30-026I Sep 2024 | Power Train | This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. | |
| 18-NA-146 Sep 2024 | Unknown Or Other | This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only). | |
| PIT5099H Sep 2024 | Unknown Or Other | This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. | |
| 02-00-89-002X Sep 2024 | Unknown Or Other | This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only). | |
| PIC5650L Sep 2024 | Electrical System | This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. | |
| PIT3271P Sep 2024 | Unknown Or Other | This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. | |
| 24-NA-174 Aug 2024 | Unknown Or Other | The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect. | |
| General Communication Aug 2024 | SERVICE CAMPAIGN | Electrical System | Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). |
| 05-03-08-002J Aug 2024 | Suspension | This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak. | |
| 18-NA-073 Aug 2024 | Engine | This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement. | |
| PIT5195H Aug 2024 | Electrical System | This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. | |
| 01-00-89-010S Aug 2024 | Unknown Or Other | This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern. | |
| 07-06-01-016J Aug 2024 | Engine | This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement. | |
| 00-06-01-012N Aug 2024 | Engine | This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts. | |
| 05-06-04-022V Aug 2024 | Fuel/Propulsion System | This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL. | |
| 16-NA-222 Aug 2024 | Engine | This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations. | |
| 09-06-04-026Y Aug 2024 | Electrical System | This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2. | |
| 01-06-01-011P Aug 2024 | Engine | This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption. |
Showing 60 of 1418 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Watch the airbag warning light through a full key cycle.It should light on start and go out within seconds. A light that stays on, or never lights at all, means the system needs attention. Run the VIN for inflator recalls specifically.
- Walk the body slowly in daylight.Panel gaps, rust at the rockers and wheel arches, and cracked trim are this vehicle's structure complaints. Open and close the liftgate or trunk and look at the latch area.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Run the VIN against open recalls before you negotiate.This vehicle has 3 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Chevrolet Suburban →