Engine
3.6L 6-cyl
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Years between the model year and the owner's reported failure date. Based on 772 of 773 complaints with a usable failure date.
Odometer when the failure occurred
Owner-reported mileage at failure, in 20,000-mile bands. Based on 545 of 773 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Electrical system
525 complaint records6 fire reports2 crash reports
"GIVES HARD START. DRAINS BATTERY. CAR SHUT OFF WHILE IN MOTION. SERVICE CENTER SAID IT IS THE TIPM MODULE LOSING THE GROUND...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →
Engine & cooling
112 complaint records2 fire reports
"THE VEHICLE WILL RANDOMLY SHUT OFF RIGHT AFTER STARTING, STILL IN PARK. NO WARNING. IT HAS ALSO STALLED OUT WHILE DRIVING IN TRAFFIC...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →
Fuel system
110 complaint records1 fire report1 crash report
"CAR WOULD NOT START. ONCE THE CAR STARTED IT WOULD DIE WHILE DRIVING WITH NO WARNING. DEALER HAD TO REPLACE THE TIPM TO FIX PROBLEM...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse fuel system parts in the directory →
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| PE19014 opened Sep 2019 | closed Feb 2026 | Seats | Active Head Rest Inadvertent Deployment The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year... |
| DP14004 opened Sep 2014 | closed Jul 2015 | Electrical System | Totally Integrated Power Module Failure In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM)... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 25V876000 | Equipment Adaptive/Mobility | Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and... | Normally free |
| 14V234000 | Electrical System | Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. | Normally free |
| 11V315000 | Steering | CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN... | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2024548 2024-08-15 | Label | 314,717 | Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". |
| 2019420 2019-08-21 | Other | 5,327 | Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. |
| 2018439 2018-08-21 | Seats And Restraints | 230 | On certain wheelchair-accessible vehicles, the bolts used to attach the removable seats to the floor may contain a defect and could break in the event of a crash, creating a risk of injury. |
| 2016575 2016-11-17 | Fuel System | 207 | On certain Amerivan 10 wheelchair accessible vehicles built on Dodge Grand Caravan and Chrysler Town and Country platforms, the crimp fasteners used to retain fittings in the fuel line may not be fully crimped or compressed. |
| 2014167 2014-05-08 | Electrical | 106,904 | On certain vehicles, if the vent window switch (located in the driver's door armrest) is exposed to liquids, it could overheat. |
Show 1 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2011224 2011-06-10 | Steering | 2,270 | Certain vehicles may have been built with a missing or incorrectly installed steering column pivot rivet. A steering column with a miss-installed rivet may not perform as intended in the event of a crash, which may increase the risk of... |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 108463 Nov 2025 | Service Brakes | PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE | |
| 108464 Nov 2025 | Service Brakes | PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE | |
| 9100456 Nov 2024 | Seats | Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to RESET the AHR following the Procedure. | |
| 9100226 Sep 2023 | Electrical System | Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. | |
| 9100196 Jul 2023 | Equipment | Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 9003357a Feb 2023 | Engine And Engine Cooling | ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. | |
| 9003357 Feb 2023 | Engine And Engine Cooling | ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. | |
| 3100122 Aug 2022 | Unknown Or Other | Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural... | |
| 9004206 Jun 2022 | Power Train | Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. | |
| S2209000004 Apr 2022 | Engine And Engine Cooling | If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. | |
| V51 Apr 2022 | Unknown Or Other | Customer Satisfaction Notification V51 Reprogram Powertrain Control Module | |
| 9004509 Mar 2022 | Fuel System | Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold | |
| 9004206 Mar 2022 | Parking Brake | Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. | |
| 9004330 Jun 2021 | Power Train | PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER VF 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS Part Number 06511385A$ ARE ONE TIME USEAGE & MUST BE REPLACED &... | |
| S2008000113 Rev. Apr 2021 | Power Train | No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message | |
| S2008000113 Apr 2021 | Electrical System | No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message | |
| 3100121 Apr 2021 | Steering | Steering System Inspection After a Collision This bulletin documents the FCA US LLC position regarding conditions under which replacement or repair of steering system components are required. | |
| 9004206 Apr 2021 | Parking Brake | Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. | |
| 9004009 Apr 2021 | Power Train | Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. | |
| S2121000005 Apr 2021 | Power Train | 62TE 6-Speed Transmission Cracked Torque Converter (TC) Piston Repair Index, To Aid In Diagnosis And Repair | |
| 71064 Dec 2020 | Seats | Warranty Bulletin D-20-22 (X92) Active Head Restraint - Select 2011 Dodge Journey (JC), Dodge Avenger/Chrysler 200 (JS), Dodge Nitro (KA), Jeep Liberty (KK), Jeep Compass/Jeep Patriot (MK), Dodge Caliber (PM), Dodge Caravan/Chrysler Town & Country (RT), Dodge Durango (WD), Jeep... | |
| 2303020 Nov 2020 | Seats | Active Head Restraint (AHR) Inadvertent Deployment - X87 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. | |
| 9004300 Sep 2020 | Steering | Cooler line, Power steering return The clips that hold the line to the core support are not available at this time and will need to be reused. Use care when opening and re-latching clip. | |
| S1121000006 Rev. Aug 2020 | Electrical System | (Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns | |
| S1121000006RevA Aug 2020 | Power Train | (Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns | |
| S2008000113 Aug 2020 | Engine | No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle | |
| DOR-M3J3F-07 Jun 2020 | Engine And Engine Cooling | These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected. | |
| DOR-M9J4S-07 Jun 2020 | Engine And Engine Cooling | These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected. | |
| 9004206 May 2020 | Engine | Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. | |
| 23-015-20 Apr 2020 | Equipment | Disinfectant Solution Recommended for COVID-19 | |
| 08-049-20 Apr 2020 | Equipment | Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary. | |
| 18-039-20 Apr 2020 | Fuel System | Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season | |
| S1508000480 Mar 2020 | Equipment | Speed Control Operates Intermittently | |
| 9004022 Dec 2019 | Suspension | Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. | |
| 31-006-19 Nov 2019 | Structure | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. | |
| 31-004-19 Nov 2019 | Visibility | Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass. | |
| 31-003-19 Nov 2019 | Equipment | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. | |
| 31-005-19 Nov 2019 | Structure | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. | |
| 3100619 Nov 2019 | Equipment | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. | |
| 3100419 Nov 2019 | Visibility | Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass. | |
| 3100319 Nov 2019 | Structure | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. | |
| 3100519 Nov 2019 | Structure | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. | |
| 9003220 Aug 2019 | Equipment | RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". | |
| 9004076 May 2019 | Equipment | Oil Filter Adapter If replacing Oil Filter Adapter due to oil leak, please be aware a seal kit is available for repair. If replacing due to missing Spring Loaded Check Valve, a replacement spring and check valve are now available through MOPAR. | |
| TS-WI-0290 Sep 2018 | Seats | Service Bulletin sent to all dealers to inspect L-track bolts for correct torque and to incorporate torque check as part of regular maintenance | |
| 9003220 Oct 2017 | Equipment | RES / RHA / REB Radios That Support Bluetooth and Hands-Free 1. For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands; DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). | |
| 9003681 Aug 2017 | Equipment | Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. | |
| 04-001-17 Mar 2017 | Electrical System | Failure Code Change This bulletin involves notifying the dealers and technicians of a change to the Required Flash (RF) and Customer Concern (CC) failure codes. | |
| 9003694 Mar 2017 | Engine And Engine Cooling | Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. | |
| 9003687 Mar 2017 | Seat Belts | Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. | |
| 9003681 Mar 2017 | Seat Belts | Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. | |
| 9003220 Nov 2016 | Electrical System | RES / RHA / REB Radios That Supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). | |
| 23027 Aug 2016 | Electrical System | Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. | |
| 23137 Aug 2016 | Equipment | Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for identifying suspect stock. | |
| 23104 Aug 2016 | Exterior Lighting | 05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. | |
| 20244 Aug 2016 | Equipment | CBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock and available for order. | |
| Volume 2, Issue Aug 2016 | Equipment | Warranty Operations Newsletter Updates from Warranty Operations | |
| 22892 Aug 2016 | Equipment | Return: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 55372082AA. | |
| 22867 Aug 2016 | Electrical System | Inspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB. | |
| 22958 Aug 2016 | Electrical System | 1NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifying suspect stock. |
Showing 60 of 125 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Smell for fuel and watch the first restart when hot.Hard starting when warm, hesitation under load, or any fuel odor near the tank or engine bay match this vehicle's fuel-system cluster. Check the recall table for fuel pump campaigns.
- Run the VIN against open recalls before you negotiate.This vehicle has 3 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Chrysler Town And Country →