Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Electrical system
Air bags
Fuel system
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA19001 opened Apr 2019 | closed Sep 2024 | Air Bags | Electrical overstress - led to recall 20V024 The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. |
| DP14004 opened Sep 2014 | closed Jul 2015 | Electrical System | Totally Integrated Power Module Failure In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM)... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 20V396000 | Steering | Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. | Normally free |
| 13V282000 | Electrical System | Chrysler is recalling certain model year 2011-2013 Sebring and 200 vehicles manufactured June 28, 2011, through December 13, 2012; model year 2011-2013 Dodge Avenger vehicles manufactured June 25, 2011, through January... | Normally free |
| 11V315000 | Steering | CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN... | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2020311 2020-07-08 | Airbag | 188,249 | Issue: On certain vehicles, the emblem on the steering wheel could become loose. If this happens, the emblem or its retainers could become projectiles when the airbag inflates in a crash. |
| 2013231 2013-07-04 | Airbag | 25,546 | On certain vehicles, the airbag warning lamp may illuminate due to an electrical fault within the Occupant Restraint Control (ORC) module. |
| 2011224 2011-06-10 | Steering | 2,270 | Certain vehicles may have been built with a missing or incorrectly installed steering column pivot rivet. A steering column with a miss-installed rivet may not perform as intended in the event of a crash, which may increase the risk of... |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 107418 Sep 2025 | Service Brakes | SWITCH - CLUTCH STARTER INTERLOCK & MASTER CYLINDER ASSEMBLY - CLUTCH | |
| 9100226 Sep 2023 | Electrical System | Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. | |
| 9100196 Jul 2023 | Equipment | Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used | |
| 3100122 Aug 2022 | Structure | Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural... | |
| S2209000004 Apr 2022 | Engine And Engine Cooling | If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. |
Show 54 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 9004509 Mar 2022 | Power Train | Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold | |
| Y22 Combo Rev1 Nov 2021 | Air Bags | Customer Satisfaction Notification Y22 Driver Airbag Emblem | |
| Y22 Combo Nov 2021 | Air Bags | Customer Satisfaction Notification Y22 Driver Airbag Emblem | |
| 9004009 Apr 2021 | Power Train | Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. | |
| 72301 Feb 2021 | Air Bags | SAFETY RECAL W09 DRIVER AIR BAG EMBLEM Updated Dealer Instructions | |
| 71064 Dec 2020 | Seats | Warranty Bulletin D-20-22 (X92) Active Head Restraint - Select 2011 Dodge Journey (JC), Dodge Avenger/Chrysler 200 (JS), Dodge Nitro (KA), Jeep Liberty (KK), Jeep Compass/Jeep Patriot (MK), Dodge Caliber (PM), Dodge Caravan/Chrysler Town & Country (RT), Dodge Durango (WD), Jeep... | |
| 70729 Dec 2020 | Seats | Warranty Bulletin D-20-22 (X92) Active Head Restraint - Select 2011 Dodge Journey (JC), Dodge Avenger/Chrysler 200 (JS), Dodge Nitro (KA), Jeep Liberty (KK), Jeep Compass/Jeep Patriot (MK), Dodge Caliber (PM), Dodge Caravan (RT), Dodge Durango (WD), Jeep Grand Cherokee (WK) | |
| 23-041-20 Dec 2020 | Equipment Adaptive/Mobility | Active Head Restraint (AHR) Inadvertent Deployment - X92 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. | |
| 69918 Nov 2020 | Seats | Warranty Bulletin D-20-17 (X85) Active Head Restraint - Select 2010-2013 Jeep Liberty (KK) and 2010-2012 Dodge Nitro (KA) | |
| 23-028-20 Nov 2020 | Equipment | Active Head Restraint (AHR) Inadvertent Deployment - X85 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. | |
| 2302820 Nov 2020 | Seats | Active Head Restraint (AHR) Inadvertent Deployment - X85 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. | |
| S1121000006 Rev. Aug 2020 | Engine | (Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns | |
| S1121000006RevA Aug 2020 | Electrical System | (Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns | |
| 23-015-20 Apr 2020 | Equipment | Disinfectant Solution Recommended for COVID-19 | |
| 08-049-20 Apr 2020 | Equipment | Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary. | |
| 18-039-20 Apr 2020 | Fuel System | Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season | |
| DOR-X2F3G-02 Jan 2020 | Visibility | This SKU is a Power Window Regulator and Motor Assembly. The customer communication requested return of unsold inventory to inspect the geometry of the part. | |
| DOR-U3S6H-02 Jan 2020 | Visibility | This SKU is a Power Window Regulator and Motor Assembly. The customer communication requested return of unsold inventory to inspect the geometry of the part. | |
| 9004022 Dec 2019 | Suspension | Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. | |
| 31-006-19 Nov 2019 | Structure | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. | |
| 31-004-19 Nov 2019 | Visibility | Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass. | |
| 31-003-19 Nov 2019 | Equipment | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. | |
| 31-005-19 Nov 2019 | Structure | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. | |
| 3100619 Nov 2019 | Structure | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. | |
| 3100419 Nov 2019 | Visibility | Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass. | |
| 3100319 Nov 2019 | Structure | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. | |
| 3100519 Nov 2019 | Structure | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. | |
| 9003220 Aug 2019 | Equipment | RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". | |
| 04-001-17 Mar 2017 | Electrical System | Failure Code Change This bulletin involves notifying the dealers and technicians of a change to the Required Flash (RF) and Customer Concern (CC) failure codes. | |
| 9003694 Mar 2017 | Engine And Engine Cooling | Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. | |
| 9003687 Mar 2017 | Seat Belts | Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. | |
| 9003681 Mar 2017 | Seat Belts | Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. | |
| 18-092-16 Jul 2016 | Fuel System | Flash: Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. | |
| Z5091195A$ May 2016 | Equipment | RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). | |
| Z5091195A May 2016 | Equipment | RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). | |
| 08-031-16 Mar 2016 | Equipment | Hands Free Module Prompts Begin Erroneously This bulletin involves diagnosing and based on outcome, either performing a USB flash or replacing the Mopar accessory Hands Free Module (HFM). | |
| 0803116 Mar 2016 | Electrical System | Hands Free Module Prompts Begin Erroneously. | |
| RL108213A$ Jan 2016 | Engine And Engine Cooling | NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~ | |
| 9002887 Feb 2015 | Engine And Engine Cooling | Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009,... | |
| 9002503 Sep 2014 | Electrical System | Part Description: RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. | |
| 18-047-14 Aug 2014 | Electrical System | SUMMARY TO BE PROVIDED ON A FUTURE DATE. | |
| 08-058-14 Jul 2014 | Electrical System | SUMMARY TO BE PROVIDED ON A FUTURE DATE. | |
| 08-024-14 May 2014 | Equipment | RHW RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHW or RHP Radio. The customer may experience one or more of the following conditions. Navigation voice prompt is now announced near maneuvers such as exit ramps. | |
| 9003081 Apr 2014 | Electrical System | Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time. | |
| 08-027-14 Mar 2014 | Equipment | RHR Radio Software Enhancements This bulletin involves upgrading the software on the RHR radio. The customer may experience one or more of the following conditions. Enhancements to the loss of preset condition. | |
| SB08-003-13-REVA May 2013 | Equipment | SUMMARY TO BE PROVIDED ON A FUTURE DATE. | |
| 08-003-13 REV. A May 2013 | Electrical System | Clock In The Radio Loses Time This bulletin involves replacing the Wireless Control Module (WCM)/Sentry Key Remote Entry Module (SKREEM). Customer may experience a condition where the clock will lose over one minute a month. | |
| 9002519 Mar 2013 | Equipment | 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois,... | |
| 23-008-13 Feb 2013 | Structure | SUMMARY TO BE PROVIDED ON A FUTURE DATE. | |
| 09-001-13 Feb 2013 | Engine | Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components. | |
| 08-003-13 Jan 2013 | Electrical System | Clock In The Radio Loses Time This bulletin involves replacing the Wireless Control Module (WCM)/Sentry Key Remote Entry Module (SKREEM). Customer may experience a condition where the clock will lose over one minute a month. | |
| SB-08-003-13 Jan 2013 | Equipment | SUMMARY TO BE PROVIDED ON A FUTURE DATE. | |
| 08-053-12 Nov 2012 | Electrical System | Flash: RHR, RHW Or RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHR, RHW or RHP Radio. The customer may experience one or more of the following conditions. Erratic alternate frequency switching (International only). | |
| CSN-L-15 Sep 2011 | Latches/Locks/Linkages | CHRYSLER SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE RIGHT FRONT AND REAR DOOR LATCH MAY HAVE A RATCHET SOUND WHILE USING THE POWER DOOR LOCKS. *RM |
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Watch the airbag warning light through a full key cycle.It should light on start and go out within seconds. A light that stays on, or never lights at all, means the system needs attention. Run the VIN for inflator recalls specifically.
- Smell for fuel and watch the first restart when hot.Hard starting when warm, hesitation under load, or any fuel odor near the tank or engine bay match this vehicle's fuel-system cluster. Check the recall table for fuel pump campaigns.
- Run the VIN against open recalls before you negotiate.This vehicle has 3 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Dodge Nitro →