Vehicles / Ford / Edge / 2011

2011 Ford Edge

1,803 federal complaints (2,541 component records) · 3 recall campaigns on file · 1 federal investigation · 56 service bulletins · 2 Canadian recalls
See all 19 model years of the Ford Edge →
Engine
3.5L 6-cyl
Fuel
Regular
Drive
AWD
EPA economy
18 city / 25 hwy
Federal complaints
1,803
Recall campaigns
3
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Electrical system
687
Brakes
311
Body & structure
276
Other
255
Engine & cooling
197
Lighting
196
Power train
172
Speed control
89
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 59 complaints01 years old: 56 complaints2 years old: 127 complaints3 years old: 281 complaints4 years old: 297 complaints5 years old: 329 complaints56 years old: 146 complaints7 years old: 91 complaints8 years old: 107 complaints9 years old: 73 complaints10 years old: 64 complaints1011 years old: 53 complaints12 years old: 46 complaints13 years old: 37 complaints14 years old: 27 complaints15 years old: 9 complaints1516 years old: 0 complaints17 years old: 0 complaints18 years old: 0 complaints19 years old: 0 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 1,802 of 1,803 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 70 complaints020,000 - 40,000 miles: 249 complaints40,000 - 60,000 miles: 392 complaints40k60,000 - 80,000 miles: 255 complaints80,000 - 100,000 miles: 177 complaints80k100,000 - 120,000 miles: 129 complaints120,000 - 140,000 miles: 58 complaints120k140,000 - 160,000 miles: 45 complaints160,000 - 180,000 miles: 25 complaints160k180,000 - 200,000 miles: 6 complaints200,000+ miles: 6 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 1,412 of 1,803 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Electrical system

687 complaint records4 fire reports1 crash report
"INSTRUMENT PANEL INDICATES DRIVER'S DOOR NOT CLOSED. DOOR AJAR LIGHT IS ON. SAFETY CONCERN WITH THE 2011 FORD EDGE. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →

Brakes

311 complaint records10 crash reports
"ATLANTA RECALLS I GO TO USE THE BRAKES PEDAL IS REAL HARD THE CAR WILL NOT STOP WAS ON CITY STREETS ALMOST HAD A ACCIDENT..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse brakes parts in the directory →

Body & structure

276 complaint records2 crash reports
"DRIVERS SIDE DOOR LATCH IS DEFECTIVE. THE DOOR AJAR SIGNAL ILLUMINATES, BUT THE DOOR IS NOT AJAR OR IF IT IS CANNOT BE CLOSED...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse body & structure parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
PE16012
opened Sep 2016
closed Mar 2017Latches/Locks/LinkagesDoor Ajar Warning Light Always On
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013...

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
11V128000Electrical SystemFORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010.Normally free
10V659000StructureFORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES.Normally free
10V516000Latches/Locks/LinkagesFORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2010463
2010-12-23
Electrical3,243On certain vehicles, the Body Control Module (BCM) may develop an internal short. If an electrical short occurs, an overheating condition may result in a vehicle fire causing property damage and/or personal injury.
2010366
2010-10-25
Other21Certain vehicles may have control module settings that disable the locking function for the liftgate. Technical Standards Document No. 206 S4.3 requires that that each door, including liftgates, be equipped with a locking device.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
SSM 54601
Feb 2026
Electrical SystemFord and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code.
SSM 52476
Apr 2024
EquipmentAll accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery.
13N02 S3
Feb 2024
Service BrakesCertain 2010-2014 Model Year Edge and MKX Vehicles - Extended Warranty Coverage on Brake Booster
13N02 S2
Nov 2023
Service BrakesCertain 2010-2014 Model Year Edge and MKX Vehicles - Extended Warranty Coverage on Brake Booster
SSM 51536
Apr 2023
StructureFor 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle.
Show 51 more bulletins
BulletinTypeComponentSummary
TSB 20-2233
Jul 2020
StructureThis article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust.
DOR-M3J3F-07
Jun 2020
Engine And Engine CoolingThese SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected.
DOR-M9J4S-07
Jun 2020
Engine And Engine CoolingThese SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected.
19N09
Dec 2019
Latches/Locks/LinkagesCustomer Satisfaction Program 19N09 Certain 2011-2014 Model Year Edge and MKX and 2013-2014 Model Year Explorer, Flex, and MKT Vehicles Left Front Door Latch Extended Coverage
SSM 48130
Aug 2019
VisibilitySome 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent.
SSM 47976
May 2019
Power TrainOn vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory.
TSB 19-2026
Feb 2019
StructureSome 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended.
SSM 47230
Apr 2018
EquipmentSome 2007-2016 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Police Interceptor Sedan/Explorer/Police Interceptor Utility vehicles equipped with AWD and built on or before 30-Jun-2016 may exhibit a propane or natural gas odor during idle or low speed driving.
SSM 47201
Mar 2018
EquipmentReplacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle.
SSM 47080
Feb 2018
Equipment2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration.
TSB18-2013
Jan 2018
StructureSome 2011-2013 Edge/MKX, 2013 Flex/MKT vehicles built on or before 15-Jul-2013 and 2013-2014 Explorer vehicles built on or before 15-Aug-2013 may exhibit a door ajar lamp illuminated with all doors closed. This may be due to the door ajar sensor within the door latch.
SSM 47009
Jan 2018
EquipmentThe Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE).
SSM 46412
Feb 2017
Power TrainSOME 2007-2016 EDGE/MKX/FLEX/MKT/MKZ/MKS/TAURUS/TAURUS POLICE/EXPLORER/EXPLORER POLICE EQUIPPED WITH ALL WHEEL DRIVE (AWD) AND BUILT ON OR BEFORE 30-JUN-2016 MAY EXHIBIT A TICKING AND/OR KNOCKING NOISE COMING FROM THE DRIVELINE AREA.
SSM 46132
Oct 2016
Service BrakesSOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED.
16B23
Sep 2016
Vehicle Speed ControlCertain 2011-2012 Model Year Edge and MKX Vehicles Equipped with 3.5L or 3.7L Engines, and 2011-2012 Model Year Mustang Vehicles Equipped with 3.7L Engines - Electronic Throttle Body Replacement
SSM 46085
Sep 2016
Engine And Engine CoolingThe Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns.
SSM-45821
May 2016
Electrical SystemSIRI EYES FREE FUNCTIONAL ISSUES USING BLUETOOTH AND APPLE IOS 9.2 AND 9.2.1
44863
Jul 2015
VisibilityFORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROOF ARE OPEN. *TA
ASI-45132
May 2015
Power TrainLINCOLN/FORD: AN OVERHAUL TRANSMISSION MOTORCRAFT KIT, AVAILABLE FOR SOME VEHICLES, CONTAINS AN INCORRECT VALVE BODE SEPARATOR PLATE AND WOULD NEED TO DISCARD 7Z490 PART AND USE BT4Z-7Z490 TO PREVENT HARSH DOWNSHIFTS. MODEL 2010-12 EDGE, MKX, FLEX, MKS, MKT, TAURUS. *PE
TSDB-14-0201
Oct 2014
Engine And Engine CoolingFORD/LINCOLN: WHEN CLIMATE CONTROL SYSTEM IS IN RECIRCULATION MODE, AN EXHAUST ODOR, LIKE SULFUR, IS NOTICEABLE AFTER HILLY DRIVING CONDITIONS OR A HARD ACCELERATION. MODEL 2011-14 EDGE, 2011-15 MKX. *PE. UPDATE.06/11/15. *TA
CSP-13N02
Sep 2014
Service BrakesFORD: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. UNDER DRIVING AND CERTAIN ENVIRONMENTAL CONDITIONS, A SMALL TEAR CAN DEVELOP IN THE DIAPHRAGM OF THE BRAKE BOOSTER AND A HISSING NOISE CAN BE HEARD WHEN DEPRESSING PEDAL AND EXPERIENCE A SPONGY PEDAL, WITHOUT EFFECT BRAKING...
TSB-14-0175
Sep 2014
Exterior LightingFORD/LINCOLN: THE AMBIENT LIGHTING ON LINCOLN (MYLINCOLN TOUCH) VEHICLES WILL DEFAULT TO WHITE AND ON FORD (MYFORD TOUCH) VEHICLES WILL DEFAULT TO ICE BLUE AFTER THE IGNITION SWITCH CYCLE. *PE
ASI-44707
Sep 2014
Power TrainFORD: AFTER POWERTRAIN CONTROL MODULE REPROGRAMMING, THE MALFUNCTION INDICATOR LAMP (MIL) IS ON WITH SEVERAL DIAGNOSTIC TROUBLE CODES (DTC) P06B8, P068A, P2610, IF KEY NOT LEFT FOR 30 SECONDS IN OFF POSITION FOLLOWING PROGRAMMING ON SOME MODEL 2009-15 VEHICLES. *PE
TSB-14-0154
Aug 2014
Electrical SystemLINCOLN/FORD: WHEN ALL DOORS, ON SOME VEHICLES, ARE CLOSED, LAMP ILLUMINATES DOOR IS AJAR. MODEL 2011-13 EDGE, EXPLORER, FLEX, MKX, MKT. *PE
ASI-44649
Jul 2014
EquipmentFORD: A JOB AID WAS DEVELOPED AND NOW AVAILABLE FOR THE PTU INTERNAL OR EXTERNAL FLUID LEAKAGE FOR ALL WHEEL DRIVE VEHICLES. *PE
ASI-44566
May 2014
EquipmentFORD/LINCOLN: THE SYNC BADGE NAME PLATE ON FRONT FLOOR CENTER CONSOLE, ON SOME VEHICLES, WILL BE LOOSE, OR FALLING OFF OR IS DELAMINATING. MODEL 2010-2014 EDGE, MKX. *PE
ASI-44564
May 2014
Service BrakesFORD/LINCOLN: DUE TO CORROSION BUILDUP BETWEEN BRAKE PAD AND ANCHOR BRACKET, VEHICLE EXPERIENCE A REAR BRAKE DRAG CONDITION AND NEED TO BE CHECKED FOR DEBRIS AND/OR CORROSION. MODEL 2011-2014 EXPLORER, FLEX, TAURUS, EDGE, MKX, MKT, MKS. *PE
TSB-14-0083
Apr 2014
StructureLINCOLN/FORD: WHEN ALL THE DOORS ARE CLOSED, THE LAMP FOR DOOR AJAR, IS ILLUMINATED. MODEL 2011-2013 EDGE, FLEX, EXPLORER, MKX, MKT. *PE
TSB-14-0011
Jan 2014
Electrical SystemFORD/LINCOLN: WHEN ALL DOORS ARE CLOSED, THE DOOR AJAR LAMP WILL ILLUMINATE. MODEL 2011-2013 EDGE, EXPLORER, FLEX, MKX, MKT. *PE
ASI-44354
Jan 2014
EngineFORD/LINCOLN: AN ACCUMULATION OF OIL, IN LEFT HAND VALVE COVER BAFFLE, MIGRATING THROUGH FRESH AIR INTAKE OF POSITIVE CRANKCASE VENTILATION (PCV) SYSTEM, MAY HAVE ENGINE OIL IN INTAKE AIR SYSTEM COMPONENTS. MODEL 2011-2013 EDGE, EXPLORER, MKX, 2013 TAURUS, MKS, MKT, FLEX. *PE
ASI-44308
Nov 2013
SteeringFORD/LINCOLN: THE BANJO FITTING THAT IS ATTACHING PRESSURE HOSE TO STEERING GEAR IS EXPERIENCING A POWER STEERING FLUID LEAKAGE. MODEL 2008-2013 EDGE, MKX. *PE
ASI-44310
Nov 2013
SteeringLINCOLN/FORD: WHEN STEERING IS FULLY TURNED TO EITHER RIGHT OR LEFT STOP POSITION, A SQUEALING HIGH PITCH NOISE IS HEARD COMING FROM STEERING PUMP AND NEEDS TO BE REPLACED. MODEL 2011-2013 EDGE, MKX. *PE
ASI-44141
Aug 2013
Service BrakesFORD: SOME VEHICLES WILL EXPERIENCE, FROM BRAKE BOOSTER, A GRUNTING NOISE DURING FIRST PORTION OF BRAKE PEDAL TRAVEL AND HIGH VACUUM CONDITIONS AFTER REPLACEMENT OF BRAKE BOOSTER. MODELS 2011-2014 EDGE, MKX. *PE
TSB-13-6-18
Jun 2013
Electrical SystemLINCOLN FORD: THE REMOTE FUNCTION ACTUATOR (RFA), ON SOME VEHICLES, KEEPS CONTROLLER AREA NETWORK (CAN) AWAKE, DUE TO ACCESSORY PROTOCOL INTERFACE MODULE (APRIM) EXCESSIVE IOD AND DEAD BATTERY. MODELS 2011 EDGE, EXPLORER, MKX. *PE
TSB-13-5-27
May 2013
Power TrainFORD/LINCOLN: ON SOME VEHICLES, TRANSMISSION 5TH GEAR START AT STOP, SPEED CONTROL DROPS OR INOPERATIVE, BACKUP CAMERA ON IN DRIVE, 5TH GEAR START FROM STOP AND TRANSMISSION SLIPPING OR NEUTRAL OUT, DUE TO DIGITAL TRANSMISSION RANGE (TR) SENSOR HIGH RESISTANCE.
APU-11A01
May 2013
Electrical SystemLINCOLN/FORD: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. A SOFTWARE PROGRAM HAS BEEN PROVIDED TO IMPROVE RESPONSE TO TOUCH, SCREEN REFRESH RATES, OVERALL SYSTEM FUNCTIONALITY, AND VOICE RECOGNITION. *PE UPDATED 4/5/13. *PE UPDATED 10/22/13. *PE
ASI-32211
May 2013
Engine And Engine CoolingFORD: ON SOME VEHICLES, THE INTAKE AIR SYSTEM COMPONENTS MAY HAVE ENGINE OIL ACCUMULATION, IN LEFT HAND VALVE COVER BAFFLE MIGRATING THROUGH FRESH AIR INTAKE OF POSITIVE CRANKCASE VENTILATION (PCV) SYSTEM. MODELS 2011-2013 EDGE, EXPLORER, MKX, TAURUS, MKS, MKT, FLEX. *PE
AS1-32241
May 2013
Equipment Adaptive/MobilityFORD: ON VARIOUS VEHICLES WITH MY TOUCH,AFTER ANY APIM PROGRAMMING, REPLACEMENT OR DISCONNECT FROM FRONT DISPLAY INTERFACE MODULE (FDIM), TOUCHSCREEN CALIBRATION MUST BE PERFORMED. MODEL YEARS 2011-2013. NO MODELS LISTED. *PE
CSP-12M02
Jan 2013
EquipmentFORD/LINCOLN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION REGARDING EXTENDED WARRANTY FOR COVERING ACCESSORY PROTOCOL INTERFACE MODULE REGARDLESS OF MILEAGE.
APU-11A02
Nov 2012
Electrical SystemFORD/LINCOLN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION PROVIDED REGARDING UPGRADE OF TOUCH SOFTWARE TO IMPROVE OVERALL SYSTEM FUNCTIONALITY AND TO SIMPLIFY SCREENS. *PE UPDATED 8/3/12. *PE UPDATED 8/17/12. *PE UPDATED 4/5/13. *PE
APU-11A03-1
Nov 2012
Electrical SystemFORD/LINCOLN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION REGARDING IMPROVE OVERALL SOFTWARE SYSTEM FUNCTIONALITY UPGRADE ON VOICE RECOGNITION, RESPONSE TO TOUCH, SIMPLIFY SCREENS FOR EASY USE, AND SCREEN REFRESH RATES. *PE UPDATED 4/5/13. *PE
CSP-12M01
Mar 2012
EquipmentFORD/LINCOLN: WARRANTY EXTENSION HAS BEEN PROVIDED FOR CERTAIN MODEL VEHICLES WITH ACCESSORY PROTOCOL INTERFACE MODULE (APIM OR SYNC MODULE) TO 4 (FOUR) YEARS ON FORD AND 5 (FIVE) YEARS ON LINCOLN VEHICLES REGARDLESS OF MILEAGE AND SUBSEQUENT OWNERS ARE AUTOMATICALLY COVERED. *PE
ASI-22285
Mar 2012
EngineFORD/MERCURY/LINCOLN: SOME VEHICLES EXHIBIT A COLD WEATHER PHENOMENON WHERE FLUID HAS EXPELLED OUT OF VENT ON REAR DRIVE UNITS (RDU) AND FLUID, ON OCCASION, WOULD BURP OUT. *PE
TSB-12-1-5
Jan 2012
VisibilityFORD/LINCOLN: IN THE FRONT DOOR WINDOW GLASS, SOME MODEL YEAR VEHICLES MAY EXHIBIT STRESS CRACKS FROM GLASS EDGE. *PE
TSB-11-5-16
May 2011
TiresFORD: THE TIRE PRESSURE WARNING LIGHT IS ON DUE TO LOW PRESSURE OF ONE OF THE TIRES. THERE MAY BE CORROSSION IN THE TIRE BEAD SEAT AREA. 2009-2011 EDGE/MKX. *RM
TSB-11-5-6
May 2011
Power TrainFORD: THERE MAY BE A SLUGGISH ACCELERATION OR HESITATION FEELING WHEN ROLLING TO A STOP. THIS WILL BE FOLLOWED BY A HARSH BUMP. *RM
TSB-11-4-14
Apr 2011
Latches/Locks/LinkagesFORD: SOME VEHICLES DO NOT UNLOCK USING THE INTELLIGENCE ACCESS KEY OR THE INTEGRATED KEYHEAD TRANSMITTER. *RM
SIS-21841
Apr 2011
Air BagsCOMM-TRANS LUND: SOME 2009-2011 MODELS MAY HAVE THE AIR BAG INICATOR FLASHING WITH A STORED TROUBLE CODE. THIS IS A SOFTWARE PROBLEM. *RM
AS-21769
Mar 2011
Electrical SystemFORD: IF THERE IS AN INTERMITTENT LACK OF POWER, SURGE, OR HESITATION WHILE DRIVING THE BRAKES WILL OVERRIDE ACCELERATION. *RM
CSP-10B20
Jan 2011
Electrical SystemFORD SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SOFTWARE UPDATE. *RM
AS-21687
Jan 2011
Power TrainFORD: THERE MAY BE A LOSS OF POWER, HESITATION, SURGE, OR LACK OF THROTTLE RESPONSE WHILE DRIVING. THE BRAKE OVER ACCELERATOR FEATURE MAY BE ACTIVATING. *RM

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
  2. Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
  3. Walk the body slowly in daylight.Panel gaps, rust at the rockers and wheel arches, and cracked trim are this vehicle's structure complaints. Open and close the liftgate or trunk and look at the latch area.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 3 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Ford Edge →