Engine
2.5L 4-cyl
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Years between the model year and the owner's reported failure date. Based on 1,317 of 1,317 complaints with a usable failure date.
Odometer when the failure occurred
Owner-reported mileage at failure, in 20,000-mile bands. Based on 1,043 of 1,317 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Steering
413 complaint records7 crash reports
"STEERING PROBLEMS AT LOW SPEEDS, HARDER TO STEER, FORD SHOP SAID IT WAS THE STEERING TURQUE CENCOR. JUST LIKE THE RECALL!..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse steering parts in the directory →
Fuel system
286 complaint records1 fire report1 crash report
"RIGHT NOW THE FUEL POMP STOP WORKING AND THE CAR TURNS OFF AND THEN AFTER A WHILE TURNS ON AGAIN. IT WAS ON A LOCAL STREET...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse fuel system parts in the directory →
Power train
268 complaint records2 crash reports
"THROTTLE CONTROL FAILED DRIVING ON INTERSTATE. WE COULD HAVE BEEN KILLED. SAME THING HAPPENED TWO WEEKS PRIOR AND DEALER CLAIMED IT WAS FIXED. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| DP15001 opened Apr 2015 | closed Jun 2018 | Steering | Loss of power steering while driving On May 27, 2014, amended June 2, 2014, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist while driving in approximately 746,067 model year (MY)... |
| PE13003 opened Feb 2013 | closed Feb 2014 | Engine | Electronic Throttle Body Malfunction On February 21, 2013, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE13-003 to investigate allegations of electronic throttle body (ETB) failures resulting in sudden reduction of engine power in model year (MY) 2009-2013 Ford... |
| DP12006 opened Oct 2012 | closed Feb 2013 | Engine | Electronic Throttle Body Malfunction In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or... |
| PE11016 opened Apr 2011 | closed Aug 2011 | Visibility | Rear Liftgate Window Glass Breakage In its response to the agency, Ford acknowledged a higher than normal level of glass breakage incidents in the model year (MY) 2010 to early-build MY 2011 subject vehicles.The incidentsoccurred when the liftgate glass was being opened, or more typically while... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 16V777000 | Fuel System, Gasoline | Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to... | Normally free |
| 14V284000 | Steering | Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2016528 2016-10-25 | Fuel System | 69,570 | On certain vehicles, the thickness of the port wall of the Fuel Delivery Module (FDM) may be below specification and could result in the supply port cracking. |
| 2014193 2014-05-28 | Steering | 134,568 | On certain vehicles, a fault in the Electric Power Steering (EPS) system could result in an immediate loss of power steering assist without warning to the driver. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| SSM 54601 Feb 2026 | Electrical System | Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. | |
| SSM 52476 Apr 2024 | Equipment | All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. | |
| SSM 51536 Apr 2023 | Structure | For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. | |
| DOR-M3J3F-07 Jun 2020 | Engine And Engine Cooling | These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected. | |
| DOR-M9J4S-07 Jun 2020 | Engine And Engine Cooling | These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected. |
Show 42 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| SSM 47201 Mar 2018 | Equipment | Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. | |
| SSM 47080 Feb 2018 | Equipment | 2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. | |
| SSM 47009 Jan 2018 | Equipment | The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). | |
| SSM 46132 Oct 2016 | Service Brakes | SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. | |
| SSM 46085 Sep 2016 | Engine And Engine Cooling | The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. | |
| 16-0043 Mar 2016 | Power Train | 6F35 TRANSMISSION - FLUID LEAK AT LEFT SIDE HALFSHAFT SEAL BUILT ON OR BEFORE 10/14/2013 ISSUE Some 2009-2014 Escape, 2009-2011 Mariner, 2010-2014 Fusion, 2010-2011 Milan, 2012-2014 Edge/Explorer, and 2013-2014 Taurus/MKT/MKZ vehicles built on or before 10/14/2013 and equipped... | |
| 44863 Jul 2015 | Visibility | FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROOF ARE OPEN. *TA | |
| 15-0079 May 2015 | Power Train | FORD 2009-2014 ESCAPE, 2010-2014 FUSION, 2012-2014 EDGE, EXPLORER, 2013-2014 TAURUS: LINCOLN 2013-2014 MKT,MKZ: MERCURY 2009- 2011 MARINER, 2010-2011 MILAN. | |
| 13N03 Mar 2015 | Structure | FORD FUSION, MILAN, ESCAPE, MARINER 2009-2013: CUSTOMER SATISFACTION PROGRAM THROTTLE BODY EXTENDED COVERAGE. *LJ | |
| 44986 Mar 2015 | Steering | 2008-2012 FORD ESCAPE/MARINER: SERVICE INFORMATION INVOLVING THE POWER STEERING CONTROL MODULE WITH DTC B2278- STEERING COLUMN REPLACEMENT IS NOT REQUIRED. *LJ | |
| 45006 Mar 2015 | Steering | FORD 2008-2012 ESCAPE/MARINER: BULLETIN INFORMATION REGARDING STEERING CONTROL MODULE WITH DTC B2278, NOT REQUIRED TO HAVE STEERING COLUMN REPLACED. *LJ | |
| ASI-44707 Sep 2014 | Electrical System | FORD: AFTER POWERTRAIN CONTROL MODULE REPROGRAMMING, THE MALFUNCTION INDICATOR LAMP (MIL) IS ON WITH SEVERAL DIAGNOSTIC TROUBLE CODES (DTC) P06B8, P068A, P2610, IF KEY NOT LEFT FOR 30 SECONDS IN OFF POSITION FOLLOWING PROGRAMMING ON SOME MODEL 2009-15 VEHICLES. *PE | |
| TSB-14-0157 Aug 2014 | Equipment | MERCURY/FORD: IN ONE OR MORE SPEED SETTINGS, ELECTRONIC MANUAL TEMPERATURE CONTROL (EMTC) A/C SYSTEM IS WARM AND/OR LACK BLOWER MOTOR OPERATION IN SETTINGS DUE TO DAMAGED BLOWER MOTOR RESISTOR CAUSED BY WATER ENTERING HEATER AND EVAPORATOR CORE HOUSING. | |
| CSP-14N02 Aug 2014 | Electrical System | FORD/LINCOLN: THERE IS AN EXTENDED WARRANTY COVERAGE FOR THE LOSS OF ABS SPEED SIGNAL RELATED COMMUNICATION THAT DISABLE OBDII SYSTEM MONITORS FOR PCM REPROGRAMMING. MODEL 2011-14 F-SUPER DUTY, ESCAPE, TAURUS, FUSION, MKT, MKZ. *PE | |
| ASI-44649 Jul 2014 | Equipment | FORD: A JOB AID WAS DEVELOPED AND NOW AVAILABLE FOR THE PTU INTERNAL OR EXTERNAL FLUID LEAKAGE FOR ALL WHEEL DRIVE VEHICLES. *PE | |
| CSP-13B17 Jun 2014 | Equipment | FORD: THE THROTTLE BODY INTERNAL MOTOR CONTACTS MAY BE CONTAMINATED, RESULTING IN AN ELECTRICAL, INTERMITTENT, CONNECTIVITY, CAUSING MALFUNCTION INDICATOR LAMP (MIL) OR WRENCH LIGHT TO BE ILLUMINATED. MODEL 2009-2012 FUSION, MILAN, ESCAPE, MARINER. *PE UPDATED 11/18/14. *PE | |
| CSP-13B16 May 2014 | Electrical System | LINCOLN/FORD: IN POWERTRAIN CONTROL MODULE (PCM), THAT ALLOWS ANTI LOCK BRAKE SYSTEM (ABS) AND OUTPUT SHAFT SPEED SENSOR (OSS) SIGNAL FAULTS, A SOFTWARE ERROR HAS OCCUR AND DISABLED ON BOARD DIAGNOSTIC (OBD) MONITORS WITH NO ILLUMINATION OF MALFUNCTION INDICATOR LAMP (MIL). | |
| TSB-14-0056 Mar 2014 | Power Train | MERCURY/FORD: ON SOME VEHICLES, THERE IS A FLUID LEAKAGE, COMING FROM LEFT HAND (LH) HALFSHAFT SEAL OF THE AUTOMATIC TRANSMISSION AND A SERVICE KIT IS AVAILABLE NOW, FOR REPAIR. MODEL 2009-2012 ESCAPE, MARINER, FUSION, MILAN. *PE | |
| CSP-13N03 Mar 2014 | Electrical System | FORD: THROTTLE BODY WILL DEVELOP CONTAMINATION ON INTERNAL MOTOR CONTACTS RESULTING IN AN INTERMITTENT ELECTRICAL CONNECTIVITY AND MALFUNCTION INDICATOR LAMP (MIL) OR WRENCH LIGHT WILL ILLUMINATE. MODEL 2009-2013 FUSION, MILAN, ESCAPE, MARINER. *PE UPDATED 5/7/14. *PE | |
| ASI-44427 Mar 2014 | Electrical System | FORD: THE WRENCH LIGHT WILL ILLUMINATE WHEN 4X4 FUNCTION IS INOPERATIVE DUE TO ACTIVE TORQUE COUPLING SOLENOID COIL WIRING BEING BROKE, BUT A KIT IS AVAILABLE TO SERVICE REAR AXLE ASSEMBLY/REAR DRIVE UNIT (RDU), AT LOWER LEVEL. MODEL 2008-2012 ESCAPE, MARINER. *PE | |
| TSB-14-0016 Feb 2014 | Steering | FORD/MERCURY: IF DIAGNOSTIC CODE B2278 IS STORED IN POWER STEERING CONTROL MODULE (PSCM), IT NEEDS REPLACING WITH TORQUE SENSOR SERVICE KIT THAT IS AVAILABLE AND IF NOT, DOES NOT APPLY. MODEL 2008-2012 ESCAPE, 2008-2011 MARINER. *PE | |
| ASI-32332 Nov 2013 | Power Train | FORD: DUE TO AN INTERMITTENT LOSS OF RPM OR LACK OF ACCELERATION, IN SOME VEHICLES, WITH ILLUMINATED WRENCH LIGHT, DIAGNOSTIC TROUBLE CODES (DTCS) P2111, P2112 MAY OR MAY NOT BE STORED IN POWERTRAIN CONTROL MODULE (PCM). MODELS 2009-12 ESCAPE, MARINER, FUSION, MILAN. *PE | |
| SB-44300 Nov 2013 | Power Train | FORD: ON THE LEFT HAND HALF SHAFT SEAL, THERE IS A FLUID LEAK FROM THE TRANSMISSION BECAUSE OF WEAR ON CASE BUSHING. MODEL 2009-2012 ESCAPE, 2009-2011 MARINER, 2010-2012 FUSION, 2010-2011 MILAN. *PE | |
| TSB160043 Oct 2013 | Power Train | 6F35 Transmission - Fluid leak at left side halfshaft seal - built on or before 10/14/2013 | |
| TSB-13-6-2 Jun 2013 | Seats | MERCURY/FORD: ON SOME VEHICLES, THE FRONT SEAT TRACK ASSEMBLIES MAY SHOW RUST OR CORROSION AND MAY NEED TRACK ASSEMBLY CLEANED. MODEL 2009-2012 ESCAPE, MARINER. *PE | |
| AS1-32241 May 2013 | Equipment Adaptive/Mobility | FORD: ON VARIOUS VEHICLES WITH MY TOUCH,AFTER ANY APIM PROGRAMMING, REPLACEMENT OR DISCONNECT FROM FRONT DISPLAY INTERFACE MODULE (FDIM), TOUCHSCREEN CALIBRATION MUST BE PERFORMED. MODEL YEARS 2011-2013. NO MODELS LISTED. *PE | |
| SB-32167-70 Apr 2013 | Engine | FORD/LINCOLN/MERCURY: SOME VEHICLES MAY EXPERIENCE AN ILLUMINATED MIL OR SAFETY STOP NOW MESSAGE, OR A NO START CONDITION OR POSSIBLE MISFIRE OR ROUGHNESS AT IDLING THROUGH 2000RPM OR A LACK OF ACCELERATION. | |
| TSB-22353 May 2012 | Exterior Lighting | FORD: DUE TO A POSSIBLE LEAK IN THE INTERNAL CHECK VALVE, THE RED BRAKE LAMP ILLUMINATES WITH DIAGNOSTIC TROUBLE CODE (DTC) C1015, C0101C OR P1A1B WITH BRAKE PEDAL FEELING NO CHANGE. *PE | |
| TSB-12-4-3 Apr 2012 | Latches/Locks/Linkages | FORD: VEHICLE'S LIFTGATE IS DIFFICULT TO OPEN OR DIFFICULT TO CLOSE. *PE | |
| ASI-22285 Mar 2012 | Engine | FORD/MERCURY/LINCOLN: SOME VEHICLES EXHIBIT A COLD WEATHER PHENOMENON WHERE FLUID HAS EXPELLED OUT OF VENT ON REAR DRIVE UNITS (RDU) AND FLUID, ON OCCASION, WOULD BURP OUT. *PE | |
| ASI-22173 Jan 2012 | Engine And Engine Cooling | FORD: THE VARIABLE CAMSHAFT TIMING VCT) SOLENOID MOVEMENT MAY BE TEMPORARILY RESTRICTED DUE TO DEBRIS IN ENGINE OIL THAT IS CAUSING DIAGNOSTIC TROUBLE CODES (DTCS). *PE | |
| TSB-11-8-8 Aug 2011 | Engine And Engine Cooling | FORD: AFTER REFUELING VEHICLE, WOULD BE HARD TO START, RUNS ROUGH AND AN AUDIBLE CLICKING NOISE CAN BE HEARD. *PE | |
| TSB-11-4-16 Apr 2011 | Engine And Engine Cooling | FORD: 2011 FUSION/ESCAPE. MALFUNCTION LIGHT IS ON AND ENGINE IS MISFIRING OR RUNNING ROUGH. A TROUBLE CODE IS STORED. *RM | |
| SIS-21841 Apr 2011 | Air Bags | COMM-TRANS LUND: SOME 2009-2011 MODELS MAY HAVE THE AIR BAG INICATOR FLASHING WITH A STORED TROUBLE CODE. THIS IS A SOFTWARE PROBLEM. *RM | |
| TSB-11-3-22 Mar 2011 | Engine And Engine Cooling | FORD: THERE MAY BE A LEAKING/STUCK CANISTER PURGE VALVE WHICH CAN CAUSE MULTIPLE DRIVING SYSTEMS. THE MALFUNCTION LIGHT MAY BE ON WITH OR WITHOUT STORED TROUBLE CODES. *RM | |
| AS-21769 Mar 2011 | Electrical System | FORD: IF THERE IS AN INTERMITTENT LACK OF POWER, SURGE, OR HESITATION WHILE DRIVING THE BRAKES WILL OVERRIDE ACCELERATION. *RM | |
| TSB-11-2-10 Feb 2011 | Engine And Engine Cooling | FORD: THERE MAY BE A HARD START OR ROUGH IDLE ACCOMPANIED WITH TWO TROUBLE CODES. THE PROBLEM MAY HAVE TO DO WITH CAMSHAFT TIMING. 2010-2011 FUSION/ESCAPE/MILAN/MARINER. *RM | |
| TSB-11-2-9 Feb 2011 | Visibility | FORD: THE LIFTGATE WINDOW GLASS MAY BREAK IN COLD TEMPERATURES. 2010-2011 ESCAPE/MARINER. *RM | |
| TSB11-1-5 Feb 2011 | Engine And Engine Cooling | FORD: VEHICLES MAY RUN ROUGH, HARD START AFTER REFUELING, CLICKING NOISE UNDER HOOD, AND HAVE TROUBLE CODES STORED. *RM | |
| ESA-10E01 Jan 2011 | Engine And Engine Cooling | FORD SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. 2011 MARINER/ESCAPE. VEHICLES WERE SHIPPED WITHOUT PROPER EMISSIONS STANDARDS. *RM | |
| AS-21687 Jan 2011 | Power Train | FORD: THERE MAY BE A LOSS OF POWER, HESITATION, SURGE, OR LACK OF THROTTLE RESPONSE WHILE DRIVING. THE BRAKE OVER ACCELERATOR FEATURE MAY BE ACTIVATING. *RM | |
| TSB-10-22-10 Nov 2010 | Visibility | FORD:THE LIFTGATE WINDOW GLASS MAY BREAK IN COLD TEMPERATURES. 2010-2011 ESCAPE/MARINER. *RM |
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Drive one straight highway stretch and one slow parking lot.Wander or a shimmy over bumps at speed, and heavy or dropped assist at low speed, are the two faces of this vehicle's steering cluster. A clunk on turn-in points at the linkage.
- Smell for fuel and watch the first restart when hot.Hard starting when warm, hesitation under load, or any fuel odor near the tank or engine bay match this vehicle's fuel-system cluster. Check the recall table for fuel pump campaigns.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Run the VIN against open recalls before you negotiate.This vehicle has 2 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Ford Escape →