Vehicles / Ford / Focus / 2011

2011 Ford Focus

113 federal complaints (157 component records) · 0 recall campaigns on file · 31 service bulletins
See all 20 model years of the Ford Focus →
Engine
2.0L 4-cyl
Fuel
Regular
Drive
FWD
EPA economy
25 city / 33 hwy
Federal complaints
113
Recall campaigns
0
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Electrical system
25
Power train
20
Latches & locks
17
Body & structure
16
Other
12
Steering
10
Speed control
9
Wheels
6
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 9 complaints01 years old: 16 complaints2 years old: 17 complaints3 years old: 11 complaints4 years old: 11 complaints5 years old: 12 complaints56 years old: 13 complaints7 years old: 11 complaints8 years old: 5 complaints9 years old: 1 complaints10 years old: 0 complaints1011 years old: 2 complaints12 years old: 1 complaints13 years old: 3 complaints14 years old: 1 complaints15 years old: 0 complaints1516 years old: 0 complaints17 years old: 0 complaints18 years old: 0 complaints19 years old: 0 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 113 of 113 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 15 complaints020,000 - 40,000 miles: 10 complaints40,000 - 60,000 miles: 28 complaints40k60,000 - 80,000 miles: 9 complaints80,000 - 100,000 miles: 10 complaints80k100,000 - 120,000 miles: 5 complaints120,000 - 140,000 miles: 5 complaints120k140,000 - 160,000 miles: 5 complaints160,000 - 180,000 miles: 0 complaints160k180,000 - 200,000 miles: 1 complaints200,000+ miles: 0 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 88 of 113 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Electrical system

25 complaint records1 crash report
"SUDDENLY THE POWER WINDOWS AND POWER MIRRORS STOPPED WORKING. MY VEHICLE IS A 2011 FORD FOCUS SE AND I DON'T BELIEVE I SHOULD BE HAVING THESE PROBLEMS. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →

Power train

20 complaint records1 crash report
"MY VEHICLE SLIPS WHEN CHANGING GEARS..FIRST STARTED WHEN SHIFTING FROM 1ST TO 2ND..IT'S AUTOMATIC TRANS. THAT WAS YESTERDAY NOW IT STALLS GOING INTO ANY GEAR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →

Latches & locks

17 complaint records
"TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE TWO REAR DOORS WERE LOCKED AND COULD NOT BE UNLOCKED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 50,000...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse latches & locks parts in the directory →

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
SSM 54601
Feb 2026
Electrical SystemFord and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code.
SSM 52476
Apr 2024
EquipmentAll accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery.
14M02 S7
May 2023
Power TrainCertain 2011 through 2015 Model Year Fiesta and 2012 through 2016 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission Transmission Control Module Extended Warranty Coverage REASON FOR THIS SUPPLEMENT • Due to ongoing limited part availability,...
14M01-S7
Aug 2019
Power TrainCertain 2011 through 2014 Model Year Fiesta and Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Clutch Shudder / Transmission Input Shaft Seal Warranty Extension
DPS6 Dealer Com.
Jul 2019
Power TrainShort-Term DPS6 Dealer Customer Handling Direction
Show 26 more bulletins
BulletinTypeComponentSummary
SSM 47976
May 2019
Power TrainOn vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory.
17B32-S2
Jan 2019
Engine And Engine CoolingCertain 2016-2017 Model Year Focus RS Vehicles - Cylinder Head Gasket Replacement
SSM 47201
Mar 2018
EquipmentReplacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle.
SSM 47080
Feb 2018
Equipment2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration.
SSM 47009
Jan 2018
EquipmentThe Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE).
SSM 46332
Jan 2017
EquipmentREPLACING THE ORIGINAL EQUIPMENT SYNC/NAVIGATION SYSTEM WITH EITHER AN AFTERMARKET SYNC/NAVIGATION KIT OR MODIFYING ORIGINAL SYNC/NAVIGATION PARTS TO PROVIDE ADDITIONAL FEATURES IS NOT RECOMMENDED NOR SUPPORTED ON ANY FORD, MERCURY OR LINCOLN VEHICLE.
SSM 46210
Nov 2016
SteeringSOME 2010-2016 EPAS EQUIPPED VEHICLES MAY EXHIBIT STEERING RELATED NOISES. THE WORKSHOP MANUAL (WSM) DIAGNOSTIC PROCEDURES HAVE BEEN UPDATED IN SECTION 211-02. WHEN DIAGNOSING AND REPAIRING EPAS STEERING NOISES USE THE UPDATED PROCEDURES.
SSM 46132
Oct 2016
Service BrakesSOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED.
SSM 46085
Sep 2016
Engine And Engine CoolingThe Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns.
14M01-S6
Aug 2016
Power TrainCERTAIN 2011 THROUGH 2014 MODEL YEAR FIESTA AND FOCUS VEHICLES EQUIPPED WITH A DPS6 AUTOMATIC TRANSMISSION - TRANSMISSION CLUTCH SHUDDER / TRANSMISSION INPUT SHAFT SEAL WARRANTY EXTENSION.
16B02M
Apr 2016
Power Train49 CFR Part 579.5 Monthly Communications - March 2016
14M01
Mar 2016
Power TrainSUMMARY TO BE PROVIDED ON A FUTURE DATE.
14M01S5
Mar 2016
Power TrainCustomer satisfaction Program 14M01 - Supplement #5 Certain 2011 thr ough 2014 Model Year Fies ta and Focus vehicles equipped with a DKPS6 Automatic Transmission Transmission Clautch Shudder/Transmission Input Shaft Seal warranty Extension
14M01
Aug 2015
Power TrainTHIS TSB CONTAINS AN OWNER LETTER. SEE DOCUMENT SEARCH BUTTON. FORD 2011 THROUGH 2014 FIESTA AND FOCUS VEHICLES: SERVICE BULLETIN REGARDING EXCESSIVE TRANSMISION CLUTCH AND TRANSMISSION LEAK WARRANTY EXTENSION. *LJ UPDATED 10/08/2015 *CN
TSB-15-0121
Aug 2015
Power TrainSUMMARY TO BE PROVIDED ON A FUTURE DATE.
CSP-15B-22
Aug 2015
Electrical SystemSUMMARY TO BE PROVIDED ON A FUTURE DATE.
44863
Jul 2015
VisibilityFORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROOF ARE OPEN. *TA
15-0043
Mar 2015
Power TrainFORD 2011-2014 MODEL YEAR FIESTA AND FOCUS VEHICLES EQUIPPED WITH A DPS6 AUTOMATIC TRANSMISSION WILL EXPERIENCE, ON LIGHT ACCELERATION, CLUTCH SHUDDERING. *LJ
ASI-44707
Sep 2014
Power TrainFORD: AFTER POWERTRAIN CONTROL MODULE REPROGRAMMING, THE MALFUNCTION INDICATOR LAMP (MIL) IS ON WITH SEVERAL DIAGNOSTIC TROUBLE CODES (DTC) P06B8, P068A, P2610, IF KEY NOT LEFT FOR 30 SECONDS IN OFF POSITION FOLLOWING PROGRAMMING ON SOME MODEL 2009-15 VEHICLES. *PE
ASI-44649
Jul 2014
EquipmentFORD: A JOB AID WAS DEVELOPED AND NOW AVAILABLE FOR THE PTU INTERNAL OR EXTERNAL FLUID LEAKAGE FOR ALL WHEEL DRIVE VEHICLES. *PE
ASI-44283
Nov 2013
Power TrainFORD: DURING COLD AMBIENT TEMPERATURES, AND AT LIGHT ACCELERATION OR COASTING, A GRINDING, SCRAPING NOISE IS HEARD, BETWEEN 20-50 MPH. MODEL 2012-2013 FIESTA, FOCUS. *PE
AS1-32241
May 2013
Equipment Adaptive/MobilityFORD: ON VARIOUS VEHICLES WITH MY TOUCH,AFTER ANY APIM PROGRAMMING, REPLACEMENT OR DISCONNECT FROM FRONT DISPLAY INTERFACE MODULE (FDIM), TOUCHSCREEN CALIBRATION MUST BE PERFORMED. MODEL YEARS 2011-2013. NO MODELS LISTED. *PE
SIS-21841
Apr 2011
Air BagsCOMM-TRANS LUND: SOME 2009-2011 MODELS MAY HAVE THE AIR BAG INICATOR FLASHING WITH A STORED TROUBLE CODE. THIS IS A SOFTWARE PROBLEM. *RM
AS-21769
Mar 2011
Electrical SystemFORD: IF THERE IS AN INTERMITTENT LACK OF POWER, SURGE, OR HESITATION WHILE DRIVING THE BRAKES WILL OVERRIDE ACCELERATION. *RM
AS-21687
Jan 2011
Power TrainFORD: THERE MAY BE A LOSS OF POWER, HESITATION, SURGE, OR LACK OF THROTTLE RESPONSE WHILE DRIVING. THE BRAKE OVER ACCELERATOR FEATURE MAY BE ACTIVATING. *RM
TSB-10-21-6
Oct 2010
Engine And Engine CoolingFORD: THE IDLE SPEED DROPS LOWER THAN DESIRED AND MAY FLUCTUATE. THERE MAY BE TWO POSSIBLE TROUBLE CODES STORED. *RM

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
  2. Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
  3. Close every door, hood, and tailgate gently, once.A door that needs a slam or springs back is the latch complaint on this vehicle. It is the kind of fault a seller has learned to hide by slamming.
  4. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Ford Focus →