Engine
2.5L 4-cyl
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Years between the model year and the owner's reported failure date. Based on 191 of 191 complaints with a usable failure date.
Odometer when the failure occurred
Owner-reported mileage at failure, in 20,000-mile bands. Based on 148 of 191 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Steering
77 complaint records
"SERVICE POWER STEERING LIGHT CAME ON, 1 MILE LATER, SERVICE ADVANCED TRACK LIGHT CAME ON, SHUT CAR OFF AND RE-STARTED AND POWER STEERING DID NOT WORK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse steering parts in the directory →
Power train
31 complaint records
"THE VEHICLE STALLED WHILE DRIVING AT 55 MPH. NO POWER TO ACCELERATE AND HAD TO PULL OVER ON HWY. HAPPENED A SECOND TIME WHILE ACCELERATING AT A GREEN LIGHT. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →
Lighting
29 complaint records
"MY BRAKE LIGHT/ RUNNING LIGHTS ON MY REAR PASSENGER SIDE DOESN'T WORK. THEY ARE LED SO I BELIEVE AFTER LESS THEN 5 YEARS THEY SHOULDN'T BLOW...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse lighting parts in the directory →
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| PE14030 opened Oct 2014 | closed Sep 2015 | Steering | Electric power steering failure - led to recall 15V340000 The Office of Defects Investigation (ODI) opened a preliminary evaluation to investigate complaints of the loss of power steering while driving. |
| PE13003 opened Feb 2013 | closed Feb 2014 | Engine | Electronic Throttle Body Malfunction On February 21, 2013, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE13-003 to investigate allegations of electronic throttle body (ETB) failures resulting in sudden reduction of engine power in model year (MY) 2009-2013 Ford... |
| EA12009 opened Dec 2012 | closed Jun 2014 | Vehicle Speed Control | Floor mat interference with accelerator - led to recall 14E028000 On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 19V001000DO NOT DRIVE | Air Bags | Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto... | Normally free |
| 16V384000DO NOT DRIVE | Air Bags | Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford... | Normally free |
| 21V158000 | Air Bags | Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. | Normally free |
| 21V081000 | Air Bags | Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. | Normally free |
| 15V793000 | Fuel System, Gasoline | Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10,... | Normally free |
| 15V340000 | Steering | Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex,... | Normally free |
| 11V574000 | Wheels | FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER... | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2021029 2021-01-27 | Airbag | 274,737 | Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the driver-front airbag. |
| 2019005 2019-01-08 | Airbag | 300,898 | Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. |
| 2016347 2016-07-06 | Airbag | 5,867 | Ford Canada is conducting a voluntary Safety Improvement Program involving passenger airbag inflators in certain vehicles that were originally sold or ever registered in certain high humidity areas of the United States equipped with Takata... |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| SSM 54601 Feb 2026 | Electrical System | Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. | |
| SSM 52476 Apr 2024 | Equipment | All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. | |
| SSM 52243 Feb 2024 | Engine And Engine Cooling | When performing any transmission fluid change or topoff involving Motorcraft® Premium ATF, MERCON® V has replaced all versions of Motorcraft® Premium ATF and can be used going forward. Mixing Motorcraft® Premium ATF and MERCON® V in the same transmission is acceptable. | |
| 22B05 S1 Jul 2023 | Air Bags | Certain 2005-2014 Mustang, 2005-2006 GT, 2004-2011 Ranger, 2006-2012 Fusion and MKZ/Zephyr, 2006-2011 Milan, and 2007-2010 Edge & MKX Vehicles Driver & Passenger Airbag Module Quality Control Inspection REASON FOR THIS SUPPLEMENT ⢠Updated Ranger Technical Information to... | |
| SSM 51666 May 2023 | Steering | Some 2010-2012 Fusion/Milan and 2011-2012 MKZ vehicles equipped with a 2.5L or 3.0L engine and electronic power assist steering (EPAS), a remanufactured replacement steering gear (MU2Z-3V504-ARM) is available which is significantly less expensive than a new replacement gear. |
Show 35 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| TSB 23-2098 Apr 2023 | Hybrid Propulsion System | Some 2010-2012 Fusion hybrid electric vehicles (HEV), 2010-2011 Milan HEV and 2011-2012 MKZ HEV vehicles may experience reduced electric vehicle operation and increased gasoline engine operation around 10 years of vehicle age and beyond. | |
| 22B05 Mar 2022 | Air Bags | Certain 2005-2014 Mustang, 2005-2006 GT, 2004-2011 Ranger, 2006-2012 Fusion & MKZ/Zephyr, 2006-2011 Milan, and 2007-2010 Edge & MKX Vehicles Driver & Passenger Airbag Module Quality Control Inspection: Ford Motor Company has determined that some vehicles claimed by dealers as... | |
| TSB 20-2142 Apr 2020 | Electrical System | Some 2010-2012 Fusion hybrid electric vehicles (HEV), 2010-2011 Milan HEV and 2011-2012 MKZ HEV vehicles may experience reduced electric vehicle operation and increased gasoline engine operation around 10 years of vehicle age and beyond. | |
| SSM 48130 Aug 2019 | Visibility | Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. | |
| SSM 47976 May 2019 | Power Train | On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. | |
| SSM 47201 Mar 2018 | Equipment | Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. | |
| SSM 47080 Feb 2018 | Equipment | 2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. | |
| SSM 47009 Jan 2018 | Equipment | The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). | |
| SSM 46332 Jan 2017 | Equipment | REPLACING THE ORIGINAL EQUIPMENT SYNC/NAVIGATION SYSTEM WITH EITHER AN AFTERMARKET SYNC/NAVIGATION KIT OR MODIFYING ORIGINAL SYNC/NAVIGATION PARTS TO PROVIDE ADDITIONAL FEATURES IS NOT RECOMMENDED NOR SUPPORTED ON ANY FORD, MERCURY OR LINCOLN VEHICLE. | |
| SSM 46210 Nov 2016 | Steering | SOME 2010-2016 EPAS EQUIPPED VEHICLES MAY EXHIBIT STEERING RELATED NOISES. THE WORKSHOP MANUAL (WSM) DIAGNOSTIC PROCEDURES HAVE BEEN UPDATED IN SECTION 211-02. WHEN DIAGNOSING AND REPAIRING EPAS STEERING NOISES USE THE UPDATED PROCEDURES. | |
| SSM 46132 Oct 2016 | Service Brakes | SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. | |
| TSB 16-0143 Oct 2016 | Equipment | SOME 2010-2012 FUSION HYBRID, MILAN HYBRID AND MKZ HYBRID VEHICLES MAY EXHIBIT AN ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0030 AND/OR P0130. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION. | |
| SSM 46085 Sep 2016 | Engine And Engine Cooling | The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. | |
| 16-0043 Mar 2016 | Power Train | 6F35 TRANSMISSION - FLUID LEAK AT LEFT SIDE HALFSHAFT SEAL BUILT ON OR BEFORE 10/14/2013 ISSUE Some 2009-2014 Escape, 2009-2011 Mariner, 2010-2014 Fusion, 2010-2011 Milan, 2012-2014 Edge/Explorer, and 2013-2014 Taurus/MKT/MKZ vehicles built on or before 10/14/2013 and equipped... | |
| 44863 Jul 2015 | Visibility | FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROOF ARE OPEN. *TA | |
| ASI-45147 May 2015 | Electrical System | LINCOLN/FORD: SOME VEHICLES WILL EXPERIENCE, IN HOT EXTREME AMBIENT TEMPERATURES, A STOP SAFELY NOW OR A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED IN PRESENT OF BATTERY ENERGY CONTROL MODULE (BECM) DTC P0A7E AND BECM NEEDS REPLACED, AND REPROGRAM. | |
| 13N03 Mar 2015 | Structure | FORD FUSION, MILAN, ESCAPE, MARINER 2009-2013: CUSTOMER SATISFACTION PROGRAM THROTTLE BODY EXTENDED COVERAGE. *LJ | |
| 14M03 Mar 2015 | Exterior Lighting | FORD 2010-2011 MILAN AND MKZ VEHICLES: CUSTOMER SATISFACTION PROGRAM REGARDING TAIL LAMP ASSEMBLY EXTENDED COVERAGE TO 10 YEARS OR 150,000 MILES WARRANTY. *LJ | |
| CSP-13B17 Jun 2014 | Equipment | FORD: THE THROTTLE BODY INTERNAL MOTOR CONTACTS MAY BE CONTAMINATED, RESULTING IN AN ELECTRICAL, INTERMITTENT, CONNECTIVITY, CAUSING MALFUNCTION INDICATOR LAMP (MIL) OR WRENCH LIGHT TO BE ILLUMINATED. MODEL 2009-2012 FUSION, MILAN, ESCAPE, MARINER. *PE UPDATED 11/18/14. *PE | |
| TSB-14-0056 Mar 2014 | Power Train | MERCURY/FORD: ON SOME VEHICLES, THERE IS A FLUID LEAKAGE, COMING FROM LEFT HAND (LH) HALFSHAFT SEAL OF THE AUTOMATIC TRANSMISSION AND A SERVICE KIT IS AVAILABLE NOW, FOR REPAIR. MODEL 2009-2012 ESCAPE, MARINER, FUSION, MILAN. *PE | |
| CSP-13N03 Mar 2014 | Electrical System | FORD: THROTTLE BODY WILL DEVELOP CONTAMINATION ON INTERNAL MOTOR CONTACTS RESULTING IN AN INTERMITTENT ELECTRICAL CONNECTIVITY AND MALFUNCTION INDICATOR LAMP (MIL) OR WRENCH LIGHT WILL ILLUMINATE. MODEL 2009-2013 FUSION, MILAN, ESCAPE, MARINER. *PE UPDATED 5/7/14. *PE | |
| ASI-32332 Nov 2013 | Power Train | FORD: DUE TO AN INTERMITTENT LOSS OF RPM OR LACK OF ACCELERATION, IN SOME VEHICLES, WITH ILLUMINATED WRENCH LIGHT, DIAGNOSTIC TROUBLE CODES (DTCS) P2111, P2112 MAY OR MAY NOT BE STORED IN POWERTRAIN CONTROL MODULE (PCM). MODELS 2009-12 ESCAPE, MARINER, FUSION, MILAN. *PE | |
| SB-44300 Nov 2013 | Power Train | FORD: ON THE LEFT HAND HALF SHAFT SEAL, THERE IS A FLUID LEAK FROM THE TRANSMISSION BECAUSE OF WEAR ON CASE BUSHING. MODEL 2009-2012 ESCAPE, 2009-2011 MARINER, 2010-2012 FUSION, 2010-2011 MILAN. *PE | |
| TSB160043 Oct 2013 | Power Train | 6F35 Transmission - Fluid leak at left side halfshaft seal - built on or before 10/14/2013 | |
| SB-32167-70 Apr 2013 | Engine | FORD/LINCOLN/MERCURY: SOME VEHICLES MAY EXPERIENCE AN ILLUMINATED MIL OR SAFETY STOP NOW MESSAGE, OR A NO START CONDITION OR POSSIBLE MISFIRE OR ROUGHNESS AT IDLING THROUGH 2000RPM OR A LACK OF ACCELERATION. | |
| ASI-22285 Mar 2012 | Engine | FORD/MERCURY/LINCOLN: SOME VEHICLES EXHIBIT A COLD WEATHER PHENOMENON WHERE FLUID HAS EXPELLED OUT OF VENT ON REAR DRIVE UNITS (RDU) AND FLUID, ON OCCASION, WOULD BURP OUT. *PE | |
| TSB-12-1-18 Jan 2012 | Electrical System | FORD/MERCURY/LINCOLN: SOME MODEL YEAR VEHICLES MAY EXHIBIT A MESSAGE WITH A RED TRIANGLE ON AND STOP SAFELY NOW, AND/OR HAVE A DIAGNOSTIC TROUBLE CODE, NO START CONDITION. *PE | |
| ASI-22173 Jan 2012 | Engine And Engine Cooling | FORD: THE VARIABLE CAMSHAFT TIMING VCT) SOLENOID MOVEMENT MAY BE TEMPORARILY RESTRICTED DUE TO DEBRIS IN ENGINE OIL THAT IS CAUSING DIAGNOSTIC TROUBLE CODES (DTCS). *PE | |
| TSB-11-11-10 Nov 2011 | Exterior Lighting | MERCURY/LINCOLN/FORD: THE RED BRAKE LAMP WILL ILLUMINATE WITH NO CHANGE IN BRAKE PEDAL FEEL. *PE | |
| 11-7-31 Jul 2011 | Electrical System | FUSION HYBRID, LINCOLN MKZ, MERCURY MILAN 2010-2011 MAY EXHIBIT WRENCH LIGHT ON WITH NO DRIVEABILITY CONCERNS, NO DIAGNOSTIC TROUBLE CODE. *LJ | |
| TSB-11-5-2 May 2011 | Power Train | FORD: ENGINE POWER MAY BE REDUCED WITH A HIGH IDLE SPEED. THE ENGINE LIGHT MAY ALSO BE ON WITH A STORED TROUBLE CODE. PROGRAMMING ISSUE. 2010-2011 FUSION/MERUCRY MILAN/LINCOLN MKZ. *RM | |
| TSB-11-3-22 Mar 2011 | Engine And Engine Cooling | FORD: THERE MAY BE A LEAKING/STUCK CANISTER PURGE VALVE WHICH CAN CAUSE MULTIPLE DRIVING SYSTEMS. THE MALFUNCTION LIGHT MAY BE ON WITH OR WITHOUT STORED TROUBLE CODES. *RM | |
| TSB-11-3-11 Mar 2011 | Structure | FORD: 2011 FUSION/MKZ/MILAN. EXTERIOR DOOR HANDLE MAY STICK WHEN OPENING OR WILL NOT BE FLUSH WHEN CLOSED. *RM | |
| AS-21778 Mar 2011 | Steering | FORD: THERE MAY BE A STEERING DRIFT WHILE DRIVING ON A FLAT OR UNEVEN ROAD SURFACE. 2010-2011 FUSION/MILAN/MKZ. THIS COULD BE NORMAL. *RM | |
| TSB-11-2-10 Feb 2011 | Engine And Engine Cooling | FORD: THERE MAY BE A HARD START OR ROUGH IDLE ACCOMPANIED WITH TWO TROUBLE CODES. THE PROBLEM MAY HAVE TO DO WITH CAMSHAFT TIMING. 2010-2011 FUSION/ESCAPE/MILAN/MARINER. *RM |
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Drive one straight highway stretch and one slow parking lot.Wander or a shimmy over bumps at speed, and heavy or dropped assist at low speed, are the two faces of this vehicle's steering cluster. A clunk on turn-in points at the linkage.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Do a full walk-around with every light on.Condensation inside a lens, a dim side, or a flickering tail light match this vehicle's lighting cluster.
- Run the VIN against open recalls before you negotiate.This vehicle has 7 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Do not drive it home until the do-not-drive recall is confirmed repaired.At least one campaign on this vehicle carries a federal do-not-drive advisory. Confirm the repair with the dealer, by VIN, before taking delivery.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Mercury Milan →