Vehicles / Nissan / Versa / 2011

2011 Nissan VersaUNDER FEDERAL INVESTIGATION

269 federal complaints (328 component records) · 6 recall campaigns on file · 2 federal investigations · 106 service bulletins · 3 Canadian recalls
See all 19 model years of the Nissan Versa →
Engine
1.8L 4-cyl
Fuel
Regular
Drive
FWD
EPA economy
28 city / 33 hwy
Federal complaints
269
Recall campaigns
6
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Air bags
152
Suspension
46
Steering
21
Other
21
Electrical system
18
Engine & cooling
11
Body & structure
8
Power train
8
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 11 complaints01 years old: 12 complaints2 years old: 9 complaints3 years old: 19 complaints4 years old: 22 complaints5 years old: 58 complaints56 years old: 73 complaints7 years old: 22 complaints8 years old: 13 complaints9 years old: 8 complaints10 years old: 6 complaints1011 years old: 6 complaints12 years old: 3 complaints13 years old: 1 complaints14 years old: 4 complaints15 years old: 2 complaints1516 years old: 0 complaints17 years old: 0 complaints18 years old: 0 complaints19 years old: 0 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 269 of 269 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 16 complaints020,000 - 40,000 miles: 22 complaints40,000 - 60,000 miles: 27 complaints40k60,000 - 80,000 miles: 27 complaints80,000 - 100,000 miles: 19 complaints80k100,000 - 120,000 miles: 13 complaints120,000 - 140,000 miles: 7 complaints120k140,000 - 160,000 miles: 3 complaints160,000 - 180,000 miles: 5 complaints160k180,000 - 200,000 miles: 1 complaints200,000+ miles: 3 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 143 of 269 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Air bags

152 complaint records2 fire reports12 crash reports
"NHTSA RECALL 17V-449 MY LOCAL NISSAN DEALER HAS NOT REPLACED MY DRIVERS SIDE AIR BAG. I HAVE BEEN ON A WAITING LIST FOR 6 MONTHS!!!!..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse air bags parts in the directory →

Suspension

46 complaint records1 fire report3 crash reports
"STEERING WHEEL WOULD SNAP BACK FOR TWO WEEKS AND THEN ALL OF A SUDDEN ONE MORNING I HEARD A LOUD SNAP ON THE CONTROL ARM AND THE VEHICLE CAME TO A GRINDING STOP...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse suspension parts in the directory →

Steering

21 complaint records6 crash reports
"POWER STEERING LIGHT CAME ON AFTER INITIALLY STARTING THE VEHICLE. POWER STEERING SHUT DOWN COMPLETELY. WILL RANDOMLY FIX ITSELF AFTER TURNING CAR OFF AND RESTARTING...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse steering parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
EA21002
opened Sep 2021
OPENAir BagsDesiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L.
PE15019
opened May 2015
closed Oct 2015SuspensionFront Coil Spring Fracture - led to recall 15V573000
In a letter dated September 10,2015, Nissan North America,Inc. (Nissan) notified the National Highway Traffic Safety Administration (NHTSA) of a safety defect that may result in coil spring fracture in approximately 218,019 model year (MY) 2007 through 2012...

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
20V008000Air BagsNissan North America, Inc. (Nissan) is recalling certain 2001-2003 Maxima, 2002-2006 Sentra, 2002-2004 Pathfinder, 2007-2011 Versa Sedan and Versa Hatchback, 2001-2004 Infiniti I30 and I35, 2002-2003 Inifiniti QX4,...Normally free
18V401000Air BagsNissan North America, Inc. (Nissan) is recalling certain 2011 Nissan Versa sedan vehicles and 2011-2012 Nissan Versa hatchback vehicles ever registered in the states of Arizona, Arkansas, Delaware, the District of...Normally free
18V044000Air BagsNissan North America, Inc. (Nissan) is recalling certain 2009-2012 Versa Hatchback, and 2009-2011 Versa Sedan vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana,...Normally free
17V449000Air BagsNissan North America, Inc. (Nissan) is recalling certain 2007-2011 Versa Sedan and 2007-2012 Versa Hatchback vehicles.Normally free
16V349000Air BagsNissan North America, Inc. (Nissan) is recalling certain model year 2003-2008 Infiniti FX35 and FX45, 2003-2004 Infiniti I35, 2006-2010 Infiniti M35 and M45, and 2007-2011 Nissan Versa vehicles, originally sold, or ever...Normally free
15V573000SuspensionNissan (Nissan North America, Inc.) is recalling certain model year 2007-2012 Nissan Versa vehicles manufactured May 8, 2006, to November 12, 2012, that were sold or ever registered in the District of Columbia,...Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2018328
2018-06-15
Airbag40,603On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag.
2017356
2017-07-18
Airbag111,411On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the driver frontal airbag.
2015402
2015-09-14
Suspension110,604On certain vehicles, the front suspension coil springs may have been manufactured with an inadequate phosphorous coating, and/or could have low residual stress in the springs.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
NTB09-131C
Apr 2026
StructureCERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label.
NTB10-066C
May 2024
Electrical SystemCAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB13-027D
May 2024
Electrical SystemCAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB13-107G
May 2024
Electrical SystemVEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB09-081K
Apr 2024
Visibility/WiperWINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Show 55 more bulletins
BulletinTypeComponentSummary
NTB13-028I
Apr 2024
Visibility/WiperREMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB17-019H
Apr 2024
Visibility/WiperWINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB08-097L
Sep 2023
SteeringDIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-049
Jun 2023
Electrical System12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing.
NTB23-053
Jun 2023
Electrical SystemSILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components.
NTB13-107F
Apr 2023
Electrical SystemVEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB16-003C
Apr 2023
Electrical SystemINTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
NTB03-074Q
Apr 2023
Exterior LightingHEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB12-055J
Mar 2023
Power TrainCLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB10-145B
Mar 2023
Service BrakesABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB09-081J
Feb 2023
StructureWINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB13-028H
Feb 2023
StructureREMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB08-097K
Feb 2023
SteeringDIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB10-126C
Feb 2023
WheelsWHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB12-055I
Sep 2022
Power TrainCLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB13-027C
Feb 2022
Engine And Engine CoolingCAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB17-082E
Feb 2022
Engine And Engine CoolingDTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB99-001F
Dec 2021
SuspensionSTRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB12-055H
Jun 2021
Power TrainCLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB16-063A
Mar 2021
Electrical SystemWORN IGNITION KEY WILL NOT TURN THE IGNITION SWITCH This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB12-099E
Mar 2021
Electrical SystemNAVIGATION WILL NOT WORK AFTER SD MAP CARD INSTALLED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
NTB99-001e
Feb 2021
SuspensionSTRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB12-055g
Jan 2020
SuspensionCLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
P2508 - 2009-11
Mar 2019
Electrical SystemSpeedometer and Odometer Reprogramming Voluntary Service Campaign ? Expiration Notice ***** Campaign Status Update***** Nissan launched this Voluntary Service Campaign in November 2012 for certain 2009-2011 Nissan Versa Sedan base and 1.8S vehicles, to offer the opportunity to...
Pre+Approval+Che
Mar 2019
EquipmentWCCC Approval Checklist
Nissan Aftersale
Jan 2019
Air BagsSubject: Takata Completion Objectives for Q4 Nissan is continuing to ask its dealers to urgently help increase customer participation in the Takata recalls and to help it achieve 100% customer recall participation for the following vehicles: - 2007-11 Versa Sedan - 2007-12 Versa...
NTB17-082b
Jan 2019
Engine And Engine CoolingNISSAN; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin does NOT apply to LEAF vehicles and Titan XD vehicles with V8 diesel engine. This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
NPSB18-382 - Tak
Nov 2018
Air BagsDealer Engagement for Takata Awareness Nissan is committed to the safety and security of its customers and their passengers. As you are likely aware, Nissan has initiated multiple field actions to execute the Takata Airbag Recall in accordance with the schedule set by the...
NTB17-030a
Nov 2018
Fuel SystemNISSAN; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin applies to Titan XD vehicles with a gas engine. The update below was sent out to Regions and Dealers in August of this year.
Revision 1-NEVAP
Nov 2018
EquipmentOBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Dealers in August of this year. We are re-circulating this update to make regional and dealer personnel aware that we are re-notifying customers at this time.
PC650_PC655 - Fr
Oct 2018
EngineFree Oil Change Specific Vehicles Subject to the Takata Recall *****Detailed Information***** To help accelerate repair completions on specific populations of vehicles recalled for the Takata airbag, Nissan is offering a special incentive for certain populations of affected...
NTB17-030a
Aug 2018
Fuel SystemNISSAN; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin applies to Titan XD vehicles with a gas engine. This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action.
NTB03-074m
Apr 2018
Exterior LightingFOG LAMP AND/OR HEADLAMP FOGGING This bulletin has been amended to add Fog Lamps and modify one step in the flow chart on page 3. No other changes have been made. Please discard previous versions of this bulletin.
NTB11-044c
Mar 2018
WheelsWHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
NTB11-044b
Sep 2017
EquipmentWHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
NTB17-082a
Aug 2017
Service BrakesNISSAN; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous versions of this bulletin.
NTB12-055f
Jun 2017
Power TrainCLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
NTB17-030
Mar 2017
Fuel SystemNISSAN; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by dealer service staff.
NTB16063
Jun 2016
EquipmentWORN IGNITION KEY WILL NOT TURN THE IGNITION SWITCH
NTB11027B
Jun 2016
Equipment Adaptive/MobilitySERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most cases it is temporary.
NTB09131B
Apr 2016
Forward Collision AvoidanceSERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Nissan by request if certain criteria are met.
NTB03074J
Feb 2016
Exterior LightingSERVICE INFORMATION Occasionally customers may notice water vapor or fog in the headlamps. The information, illustrations, and flow chart in this bulletin are provided to help you in determining if an incident for water/condensation in the headlamps is normal or not.
NTB09081C
Jan 2016
VisibilitySERVICE INFORMATION The purpose of this bulletin is to give Nissan dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility.
NTB16003
Dec 2015
Electrical SystemSERVICE INFORMATION The Intelligent Keys used on the various Nissan vehicles may not be interchangeable between models and years. See this bulletin for further detail.
NTB09022G
Nov 2015
Electrical SystemSERVICE INFORMATION Design and process changes have been made to improve battery voltage at dealer receipt. Our goal is to deliver vehicles to customers with a 12 volt battery in excellent condition.
NTB13028A
Nov 2015
VisibilitySERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool.
NTB12099D
Oct 2015
EquipmentSERVICE INFORMATION: The Navigation (NAVI) SD Map Data Cards are not interchangeable between the two versions of NAVI units offered in Nissan vehicles that use this type of map data.
NTB11069C
Oct 2015
Electrical SystemIF YOU CONFIRM The customer states HomeLink will not operate or has improper operation. ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in "Transit Mode" (if equipped).
NTB13088A
Sep 2015
Back Over PreventionSERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: - Basic diagnosing of TPMS/LTPWS systems - Radio frequency interference causing a "No Data" (C1708, C1709, C1710, C1711) condition -...
NTB14057A
Aug 2015
Power TrainSERVICE INFORMATION The information in this bulletin is provided to help ensure correct diagnosis and repair of fluid leaks. All fluid leaks, when properly diagnosed, should be repaired (whether under warranty or customer pay) to ensure proper vehicle operation.
NTB12055E
Jul 2015
WheelsIF YOU CONFIRM: Customers concern of a "clicking" noise coming from either left or right front/rear CV-type axles during take-off/acceleration. ACTION: Apply Molykote M77 grease (P/N 44003-7S000) to the hub bearing surfaces.
NTB15060
Jul 2015
Back Over PreventionSERVICE INFORMATION When servicing run flat tires or low profile tires: - Special equipment and procedures are required to avoid damage. - Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when improperly dismounting and mounting tires.
NTB15055
Jun 2015
Engine And Engine CoolingSERVICE INFORMATION After ECM reprogramming, the Calibration Verification Number (CVN) needs to be automatically calculated prior to State emissions testing (also known as Inspection Maintainence, I/M, or SMOG testing depending upon location).
NTB15043
May 2015
WheelsSERVICE INFORMATION The appearance of painted alloy wheels can be damaged if acidic cleaners are used. DO NOT use Chrome Wheel Cleaner on Painted Wheels. Many chrome wheel cleaners have acidic ingredients.
NTB99060G
Mar 2015
EquipmentSERVICE INFORMATION NOTE - Failure to follow the procedures in this bulletin may result in the denial of a warranty claim. In an effort to protect the paint finish, Paint Guard Film (PGF) is applied on many new Nissan vehicles.

Showing 60 of 106 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Watch the airbag warning light through a full key cycle.It should light on start and go out within seconds. A light that stays on, or never lights at all, means the system needs attention. Run the VIN for inflator recalls specifically.
  2. Find the roughest road nearby.Clunks over bumps, a droning hum that changes when the car leans, or a corner that sits low are this vehicle's suspension complaints. Wheel bearings and control arm bushings lead the parts list.
  3. Drive one straight highway stretch and one slow parking lot.Wander or a shimmy over bumps at speed, and heavy or dropped assist at low speed, are the two faces of this vehicle's steering cluster. A clunk on turn-in points at the linkage.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 6 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Nissan Versa →