Vehicles / Toyota / Rav4 / 2011

2011 Toyota Rav4

287 federal complaints (403 component records) · 11 recall campaigns on file · 1 federal investigation · 227 service bulletins · 7 Canadian recalls
See all 33 model years of the Toyota Rav4 →
Engine
2.5L 4-cyl
Fuel
Regular
Drive
FWD
EPA economy
21 city / 28 hwy
Federal complaints
287
Recall campaigns
11
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Speed control
70
Glass & wipers
50
Brakes
50
Engine & cooling
36
Seat belts
30
Power train
25
Air bags
23
Electrical system
19
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 31 complaints01 years old: 23 complaints2 years old: 22 complaints3 years old: 25 complaints4 years old: 39 complaints5 years old: 41 complaints56 years old: 23 complaints7 years old: 25 complaints8 years old: 20 complaints9 years old: 5 complaints10 years old: 3 complaints1011 years old: 5 complaints12 years old: 11 complaints13 years old: 5 complaints14 years old: 6 complaints15 years old: 3 complaints1516 years old: 0 complaints17 years old: 0 complaints18 years old: 0 complaints19 years old: 0 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 287 of 287 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 52 complaints020,000 - 40,000 miles: 34 complaints40,000 - 60,000 miles: 28 complaints40k60,000 - 80,000 miles: 25 complaints80,000 - 100,000 miles: 24 complaints80k100,000 - 120,000 miles: 14 complaints120,000 - 140,000 miles: 6 complaints120k140,000 - 160,000 miles: 1 complaints160,000 - 180,000 miles: 0 complaints160k180,000 - 200,000 miles: 4 complaints200,000+ miles: 2 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 190 of 287 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Speed control

70 complaint records2 fire reports21 crash reports
"CAR SUDDENLY ACCELERATED WHEN SLOWING FOR A TRAFFIC LIGHT. FOOT SECURELY ON THE BRAKE. SPEED UNDER 5 MPH. NO FLOOR MATS OR INTERFERENCE WITH THE THROTTLE OF ANY KIND...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse speed control parts in the directory →

Glass & wipers

50 complaint records
"2011 TOYOTA RAV-4. CONSUMER WRITES IN REGARDS TO REMEDY NOT AVAILABLE TO REPAIR SEAT BELT AND WINDSHIELD WIPERS RECALL NOTICES. *SMD..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse glass & wipers parts in the directory →

Brakes

50 complaint records15 crash reports
"TRAVELING 30 MPH SOUTHBOUND ON INTERSTATE. CAR'S ENGINE SELF ACCELERATED. PUMPED BRAKES TO SLOW DOWN. CAR CONTINUED TO SELF-ACCELERATE AND BRAKING WAS INEFFECTUAL AND I RAN INTO BACK OF AN 18 WHEELER FLAT BED TRUCK. *DT..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse brakes parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
EQ12002
opened Feb 2012
closed May 2012Air BagsAutoliv Air Bag Propellant Mixture
The summary for this investigation, labeled EQ12-002 Autoliv Closing Resume, can be found attached separately to this resume.This EQ is closed.

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
16V596000SuspensionToyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2011 Toyota RAV4 vehicles manufactured October 31, 2005, to September 7, 2010, and 2010 Lexus HS250h vehicles manufactured July 6,...Normally free
16V396000SeatsSoutheast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and...Normally free
16V096000Seat BeltsToyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2012 RAV4 vehicles manufactured July 28, 2005, to December 19, 2012, and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to...Normally free
15V689000VisibilityToyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and...Normally free
15V577000Visibility/WiperToyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2009-2012 RAV4 vehicles manufactured October 27, 2008, to December 19, 2012 and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to...Normally free
14V743000SeatsSoutheast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4,...Normally free
13V383000SuspensionToyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010.Normally free
13V123000EquipmentSoutheast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and...Normally free
Show 3 more recall campaigns
CampaignComponentSummaryRemedy
13V014000SeatsSoutheast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year...Normally free
12V373000SuspensionToyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010.Normally free
12V029000Air BagsTOYOTA IS RECALLING CERTAIN MODEL YEAR 2011 RAV4 VEHICLES, MANUFACTURED FROM NOVEMBER 24, 2011, THROUGH DECEMBER 19, 2011.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2021723
2021-11-24
Electrical55,683Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships.
2016398
2016-08-11
Suspension21,722On certain vehicles, the rear wheel suspension link arms could separate. This could result in loss of vehicle control and cause a crash resulting in injury and/or damage to property.
2016075
2016-02-17
Seats And Restraints148,966On certain vehicles, in the event of a severe frontal collision, there is a possibility that the webbing of the seat belt in both second-row outboard seating positions could contact a portion of the metal seat cushion frame, become cut,...
2015409
2015-09-17
Structure93,652On certain vehicles equipped with a water channel located underneath the cowl louver at the base of the windshield and above the windshield wiper link assembly, due to stresses applied to the water channel during the manufacturing process,...
2013327
2013-09-25
Suspension100,100On some vehicles, if the rear wheel alignment toe adjustment locking nuts are improperly tightened when an alignment is performed in the field, backlash may develop in the threaded portion of the suspension arm (shaft and turnbuckle),...
Show 2 more Canadian recalls
RecallSystemUnits (CA)Summary
2012253
2012-08-01
Suspension100,100This recall was replaced by Transport Canada recall no. 2013-327. On some vehicles, if the rear wheel alignment toe adjustment locking nuts are improperly tightened when an alignment is performed in the field, backlash may develop in the...
2012030
2012-01-31
Airbag92On certain vehicles, the side curtain airbag inflators may have been incorrectly manufactured and, as a result, one or both airbags may not deploy as intended.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
T-SB-0055-24 Rev2
Jan 2026
Unknown Or OtherSome 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition.
T-SB-0035-24 Rev2
Dec 2024
StructureAcid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.
T-SB-0038-24 Rev2
Dec 2024
StructureTo prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.
T-SB-0039-24 Rev2
Dec 2024
StructureThe condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds.
T-SB-0061-23 Rev2
Dec 2024
StructureToyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
Show 55 more bulletins
BulletinTypeComponentSummary
T-SB-0062-23 Rev2
Dec 2024
StructureVehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc.
T-SB-0055-24 Rev1
Jul 2024
StructureSome 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition.
T-SB-0035-24 Rev1
Jul 2024
StructureAcid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.
T-SB-0038-24 Rev1
Jul 2024
StructureTo prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.
T-SB-0039-24 Rev1
Jul 2024
StructureThe condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds.
T-SB-0055-24
Jun 2024
StructureSome 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition.
T-SB-0103-20 Rev1
Jun 2024
EngineThis Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 – 2025 model year Toyota vehicles.
T-SB-0061-23 Rev1
May 2024
StructureToyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
T-SB-0062-23 Rev1
May 2024
StructureVehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc.
T-SB-0035-24
Apr 2024
StructureAcid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.
T-SB-0038-24
Apr 2024
StructureTo prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.
T-SB-0039-24
Apr 2024
StructureThe condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds.
T-PANT-2024-004-
Mar 2024
Engine And Engine CoolingThis is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
T-SB-0043-14
Jan 2024
EquipmentOBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.
TSB003220
Aug 2023
Vehicle Speed ControlTSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ?
T-SB-0057-18
May 2023
EquipmentTSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
ZKG_Dealer_Lette
Dec 2022
StructureDL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.
Z2G_Dealer_Lette
Dec 2022
StructureDL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.
Z3G_Dealer_Lette
Dec 2022
StructureDL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.
T-SB-0094-21 Rev
Nov 2022
Air BagsTSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition.
TSB001221Rev2
Jun 2022
StructureTSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?.
TSB009421Rev1
May 2022
EquipmentTSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition.
Support Program
May 2022
StructureDL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.
ZKG_Paint_Repair
Apr 2022
EquipmentCSP: Customer Support Program ZKG - Paint Repair Process Operation Flow Chart
TTT063620
Mar 2022
Service BrakesTT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions
T-SB-0014-22
Mar 2022
Parking BrakeTSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).
T-SB-0012-21 Rev
Feb 2022
SeatsTSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?.
Toyota PRO19-02
Jan 2022
TiresPOL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests it.
T-SB-0094-21
Nov 2021
StructureTSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition.
ZKG Important Up
Oct 2021
StructureDL: CUSTOMER SUPPORT PROGRAM ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
T-TT-0578-19 Rev
Oct 2021
EquipmentTT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle.
T-SB-0080-19 Rev
Jul 2021
EquipmentTSB: Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest.
T-SB-0044-16 Obs
Mar 2021
EquipmentOBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete. Please see T-SB-0012-21.
Toyota Safety Re
Mar 2021
Air BagsToyota Safety Recall and Service Campaign - Technician Certification Requirements
T-TT-0636-20 Rev
Mar 2021
Service BrakesTT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
T-SB-0040-08 Obs
Mar 2021
EquipmentOBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete. Please see T-SB-0044-16.
T-SB-0012-21
Mar 2021
SeatsTSB: Some 2010 ? 2021 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?.
T-SB-0032-20 Rev
Feb 2021
EquipmentTSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ?
T-TT-0636-20
Dec 2020
Service BrakesTT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
T-TT-0628-20
Oct 2020
Engine And Engine CoolingTT: HVAC drain tube is found to be blocked/clogged.
T-TT-0578-19 Rev
Oct 2020
EquipmentTT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle.
ZKG_Dealer_Lette
Sep 2020
Equipment Adaptive/MobilityTI: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
ZKG_Proper_Photo
Sep 2020
EquipmentZKG WEBSITE PROPER PHOTOGRAPH SUBMISSION
ZKG_Dealer_Lette
Aug 2020
StructureDL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.
T-TT-0468-17 Rev
Jul 2020
Engine And Engine CoolingTT: HVAC drain tube is found to be blocked/clogged.
20R001 Toyota Cu
Jul 2020
EquipmentDL: Toyota plans to send Safety Recall Follow-Up Notices for the above referenced campaigns to remind owners whose vehicles have not yet had campaign repairs completed.
20R001 Toytoa Cu
Jul 2020
EquipmentRL: Toyota plans to conduct Safety Recall follow-up notifications to owners whose vehicles have not yet had the following Safety Recall repairs completed. Please note the following information for Regional and PD associates.
20R001 Customer
Jul 2020
EquipmentRE: Toyota will be sending Safety Recall Follow-Up Notices to owners whose vehicles have not yet had the following Safety Recall repairs completed. Please note the following information for Regional and PD associates.
T-SB-0063-20
Jun 2020
WheelsTSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST005-01, SU001-08, and T-SB-0391-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded.
T-SB-0391-08 Obs
Jun 2020
SuspensionTSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see T-SB-0063-20.
DOR-M3J3F-07
Jun 2020
Engine And Engine CoolingThese SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected.
DOR-M9J4S-07
Jun 2020
Engine And Engine CoolingThese SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected.
ZKG_Dealer_Lette
May 2020
EquipmentDL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.
ZKG_Technical_In
May 2020
StructureTI: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
T-SB-0304-17 Obs
Apr 2020
EquipmentTSB: OBSOLETE NOTICE April 07, 2020: This bulletin is now obsolete. Please see T-SB-0032-20. Replacement Certification Labels and VIN Plates

Showing 60 of 227 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Test the throttle response and the cruise control on an open road.A surge, a hang in engine speed after lifting off, or cruise that will not set or cancel cleanly are the speed-control complaints on this vehicle.
  2. Run the wipers and washers, and test every window.Slow or stuck regulators, streaking wipers, and windshield cracks are this vehicle's visibility complaints.
  3. Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 11 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Toyota Rav4 →