2011 Volkswagen GolfUNDER FEDERAL INVESTIGATION

110 federal complaints (151 component records) · 6 recall campaigns on file · 5 federal investigations · 1043 service bulletins · 7 Canadian recalls
See all 39 model years of the Volkswagen Golf →
Engine
2.5L 5-cyl
Fuel
Diesel, Regular
Drive
FWD
EPA economy
24 city / 31 hwy
Federal complaints
110
Recall campaigns
6
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Fuel system
34
Engine & cooling
26
Power train
21
Diesel fuel system
19
Electrical system
18
Air bags
12
Speed control
4
Other
4
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 30 complaints01 years old: 21 complaints2 years old: 6 complaints3 years old: 15 complaints4 years old: 12 complaints5 years old: 9 complaints56 years old: 5 complaints7 years old: 2 complaints8 years old: 1 complaints9 years old: 3 complaints10 years old: 1 complaints1011 years old: 3 complaints12 years old: 1 complaints13 years old: 0 complaints14 years old: 0 complaints15 years old: 0 complaints1516 years old: 0 complaints17 years old: 0 complaints18 years old: 0 complaints19 years old: 0 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 109 of 110 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 37 complaints020,000 - 40,000 miles: 20 complaints40,000 - 60,000 miles: 14 complaints40k60,000 - 80,000 miles: 10 complaints80,000 - 100,000 miles: 2 complaints80k100,000 - 120,000 miles: 5 complaints120,000 - 140,000 miles: 3 complaints120k140,000 - 160,000 miles: 0 complaints160,000 - 180,000 miles: 0 complaints160k180,000 - 200,000 miles: 0 complaints200,000+ miles: 0 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 91 of 110 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Fuel system

34 complaint records
"HIGH PRESSURE FUEL LINES WERE LEAKING LARGE AMOUNTS OF FUEL. FUEL LEAKED ON TO ALTERNATOR, CAR STALLED ON HIGHWAY AND REQUIRED TOWING. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse fuel system parts in the directory →

Engine & cooling

26 complaint records3 fire reports1 crash report
"2011 GOLF TDI AUTOMATIC (DSG) TRANSMISSION. COLD START, STALLED WHILE PULLING ONTO MAIN ROAD, NO ACCIDENT ONLY BECAUSE ONCOMING TRAFFIC STOPPED. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →

Power train

21 complaint records
"CARS TRANSMISSION FAILS TO ENGAGE IN DRIVE, WILL REV AND NOT MOVE. WAS AT A GAS STATION AND WAS GOING TO LEAVE PUT CAR IN DRIVE AND IT JUST REVVED, PUT CAR BACK IN PARK AND IN DRIVE AGAIN WAS ABLE TO DRIVE AWAY. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
EA18003
opened Apr 2018
OPENAir BagsAir Bag Clockspring Failure
In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering...
RQ17009
opened Nov 2017
closed May 2018Air BagsAir Bag Clockspring Failure
In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering...
PE15010
opened Mar 2015
closed Sep 2015Electrical SystemAir Bag Clockspring Failure - led to recall 15V483000
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of steering wheel clock spring/steering column control module (SCCM) failures in model year (MY) 2012 Volkswagen Passat and CC models.The SCCM is a module within...
PE11023
opened Aug 2011
closed Dec 2011Fuel System, DieselDiesel Fuel Injector Line Leakage - led to recall 11V490000
By letter dated October 3, 2011, Volkswagen Group of America, Inc. (VW) notified the National Highway Traffic Safety Administration (NHTSA) that it will conduct a safety recall to address a defect in approximately 168,275 model year (MY) 2009-2012 Volkswagen...
EA11003
opened Feb 2011
closed Mar 2015Fuel System, OtherHigh-Pressure Fuel Pump Failure
The Office of Defects Investgation (ODI) opened EA11-003 on February 7, 2011, based on 160 complaints to ODI and Volkswagen involving high pressure fuel pump (HPFP) failures in model year (MY) 2009 through 2010 Volkswagen Jetta and Golf and Audi A3 TDI...

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
19V862000Air BagsVolkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2015 Passat, 2011-2014 Golf A6, and 2011-2013 Audi A3 diesel vehicles, thought to have been previously repaired under one of the Takata air bag...Normally free
18V329000Unknown Or OtherVolkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI...Normally free
18V148000Air BagsVolkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles.Normally free
16V078000Air BagsVolkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet...Normally free
15V483000Air BagsVolkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles.Normally free
11V490000Fuel System, DieselVOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH...Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2020353
2020-08-04
Label132,432Issue: On certain vehicles, the warning label for the engine block heater cable is written in English only. As a result, a French user may not receive important safety information about how to use the engine block heater.
2018111
2018-03-06
Airbag37,197On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the driver frontal airbag.
2016297
2016-06-10
Lights And Instruments18,630On certain vehicles, a fuse can overheat and damage the fuse box, causing a partial loss of exterior vehicle lighting. This could increase the risk of a crash causing injury and/or damage to property.
2016064
2016-02-09
Airbag64,660On certain vehicles, the driver frontal airbag inflator could produce excessive internal pressure during airbag deployment.
2015344
2015-07-31
Seats And Restraints41,308On certain vehicles, the steering wheel clock spring could become contaminated with long hair or long fibers which may cause a displacement of the internal guide loops.
Show 2 more Canadian recalls
RecallSystemUnits (CA)Summary
2011355
2011-10-03
Fuel System41,078On certain vehicles equipped with a 2.0L TDI diesel engine, the fuel injection lines could crack. Diesel fuel leakage may ignite on a hot engine surface and cause a fire, which could result in property damage and/or personal injury.
2010306
2010-09-13
Lights And Instruments1,730Certain Golf and Golf wagon were built with a Daytime Running Light (DRL) system that can be deactivated, which is not in compliance with Canada Motor Vehicle Safety Standard 108 - Lighting System and Retroreflective devices.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
V0116152014815_20
Sep 2026
EngineSuggested fuel additive
SM 39-2026
Sep 2026
Unknown Or OtherThis special notice is to inform dealers to return the parts listed if it meets the criteria provided.
TT 00-13-04_7
Aug 2026
Unknown Or OtherPermission to change Daily Order upgraded to RED Order
V0026012081638_2
Aug 2026
Unknown Or OtherDifferences between a leak and seepage
VOS-26-42
Jul 2026
Electrical SystemThis is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) – No battery diagnosis - Inconclusive test result.
Show 55 more bulletins
BulletinTypeComponentSummary
V1718062017813_24
Jul 2026
EngineOil Consumption Measurement and Electronic Oil Consumption Measurement
TT 10-18-02_2
Jun 2026
EngineLubricating engine components before reassembly.
TT 13-20-01_3
Jun 2026
EngineInstruction, how to lubicate engine before initial start.
V6919012010479_17
Jun 2026
Air BagsInquiries
V1719012012855_81
Jun 2026
EngineVolkswagen Engine Oil Standards
VOS-26-21
Mar 2026
EngineThis is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the error message ERP0204E could occur during perform initial operation, software configuration, SVM...
V0018092053065_6
Mar 2026
Unknown Or OtherSafety Related Inquiry and Reporting
V9422022066761_4
Mar 2026
Unknown Or OtherDamage Inspection of Park assist sensors
VOS-26-15
Mar 2026
Electrical SystemThis is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct multiple test plans: All basic settings test for the following components - Fill and bleed cooling system...
V5515032021354_9
Mar 2026
Unknown Or OtherPaint color and/or finish of the engine compartment may not match the exterior paint color
DC_VW_CF_Airbag
Mar 2026
Air BagsThe National Highway Traffic Safety Administration (NHTSA) has issued an urgent warning regarding counterfeit replacement airbag inflators that are being installed in used vehicles.
VOS-26-01
Jan 2026
Electrical SystemThis is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct a test that is not reading any information from the battery data module (BDM) and will output:
V4016012043146_4
Nov 2025
SuspensionWhat is and what is not a leaking suspension strut.
V5718012042955_7
Nov 2025
Unknown Or OtherReplace Door Lock and Cap.
V0116132033805_11
Oct 2025
EngineEngine misfire diagnostic aid.
V1917012022548_15
Oct 2025
EngineG12Evo can now be mixed with previous coolants.
V3718022033975_14
Oct 2025
Power TrainCautions about using aftermarket transmission flush machines and aftermarket transmission fluids.
V1718062017813_23
Oct 2025
EngineHow to measure engine oil consumption.
V0017132033846_25
Oct 2025
EngineFuel Additive to prevent sporatic misfire
V0116152014815_19
Oct 2025
EngineA list of suggested fuel stations
V8718102043704_24
Oct 2025
Unknown Or OtherGFF Requirements regardless of concern plus System flush requirement
V0017132033846_24
Jul 2025
EngineFuel Additive
V4616012043146_3
Jul 2025
SuspensionHow to identify and when to replace a leaking strut
V1719012012855_79
Jun 2025
EngineVolkswagen Engine Oil Quality Standards (U.S. Only)
V8720022061094_9
May 2025
Unknown Or OtherHow to check for HVAC system leaks using nitrogen.
V1719012012855_78
Apr 2025
EngineVolkswagen Engine Oil Quality Standards
V1917012022548_14
Feb 2025
EngineIdentifying and Mixing Engine Coolant
V0024012076283_1
Dec 2024
Unknown Or OtherDiesel Models only. Repurchase Prior to Repairs
V1719022012855_77
Oct 2024
EngineEngine Oil Standards
V5515032021354_8
Oct 2024
StructureLack of paint under roof
V0018092053065_5
Oct 2024
Unknown Or OtherAdditional reporting
CampTip_RNA_VW
Oct 2024
Unknown Or OtherVehicle Concerns Before Recall Repair Available
V1718062017813_19
Sep 2024
EngineHow to perform the engine oil consumption measurement
V0116132033805_10
Sep 2024
Power TrainEngine Misfire Diagnostic Aid
V0118122014603_20
Sep 2024
Unknown Or OtherHow to manage software versions using VW diagnostic Tool
V1718032037201_19
Sep 2024
EngineChecking Engine Oil and correctly reading dip stick
V1719012012855_76
Sep 2024
EngineA list of engine oil that meet Volkswagen Engine Oil Standards
V3718022033975_13
Sep 2024
Power TrainFluid requirements
TT 00-24-01
Sep 2024
StructureWind & Water Leak Checking
V0017132033846_23
Sep 2024
EngineFuel additive to help with misfire faults
V0116152014815_18
Sep 2024
EngineRecommended Gasoline Quality
V271901201189426
Aug 2024
Electrical SystemBattery testing
V1719012012855_75
Aug 2024
EngineEngine Oil Standards
TT 10-12-01_3
Jul 2024
EngineEngine Replacement Tip
TT 10-18-02_2
Jul 2024
EngineEngine Assembly Tip
V1719012012855_74
Jul 2024
EngineEngine oil quality standards
V1719012012855_73
Jun 2024
EngineEngine oil quality standards
V171901201285572
May 2024
EngineEngine oil quality standards
V171905201285571
Apr 2024
Unknown Or OtherVW Engine oil quality standards
V2118022025464_9
Mar 2024
Unknown Or OtherFrozen Charge Air Cooler, Engine no start updated to include Parts ordering notification.
V171901201285570
Feb 2024
Engine And Engine CoolingVW Engine oil quality standards
V171901201285569
Jan 2024
Unknown Or OtherVW Engine oil quality standards
V691901201047916
Jan 2024
Unknown Or OtherAirbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
V171901201285568
Nov 2023
Engine And Engine CoolingVW Engine oil quality standards
V871810204370421
Nov 2023
VisibilityReporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number

Showing 60 of 1043 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Smell for fuel and watch the first restart when hot.Hard starting when warm, hesitation under load, or any fuel odor near the tank or engine bay match this vehicle's fuel-system cluster. Check the recall table for fuel pump campaigns.
  2. Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
  3. Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 6 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Volkswagen Golf →