Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Power train
Electrical system
Speed control
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| RQ17010 opened Dec 2017 | closed Oct 2019 | Power Train | Unexpected Transmission Downshift - led to recall 19V075000 The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 16V248000 | Power Train | Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford F-150 trucks, 2012 Ford Expedition, Lincoln Navigator, and Ford Mustang vehicles. | Normally free |
| 12V190000 | Power Train | FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. | Normally free |
| 12V034000 | Seats | FORD IS RECALLING CERTAIN MODEL YEAR 2012 EXPEDITION AND LINCOLN NAVIGATOR VEHICLES, MANUFACTURED FROM NOVEMBER 19, 2011, THROUGH DECEMBER 2, 2011, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE... | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2016183 2016-04-26 | Powertrain | 17,900 | Certain vehicles equipped with a 6-speed automatic transmission may experience an intermittent loss of the Transmission Output-shaft Speed Sensor (OSS) signal to the Power Control Module. |
| 2012149 2012-05-01 | Powertrain | 1,125 | Certain vehicles may have been equipped with an incorrectly manufactured Transmission Range Sensor. In some instances, when the shift lever is placed in the "R" position, signal may not be provided to the electronic transmission range... |
| 2012028 2012-01-30 | Seats And Restraints | 9 | On certain vehicles, the second row right-hand seat may have been manufactured incorrectly. Improper weld penetration between the head restraint guide sleeve tube and the seat back frame could allow the headrest to fail during a rear-end... |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 25H05 S1 Apr 2026 | Electrical System | Harvest Program 25H05 – Supplement #1 Certain 2011-2021 Model Year Vehicles Software Verification Harvest Program | |
| SSM 54601 Feb 2026 | Electrical System | Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. | |
| 25H05 Nov 2025 | Unknown Or Other | This is a proactive investigation program by Ford Motor Company to inspect a limited number of affected vehicles that are customer-owned. | |
| SSM 53040 Oct 2024 | Unknown Or Other | While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. | |
| TSB 24-2188 Jul 2024 | Wheels | This article supersedes TSB 22-2219 to update the Parts List and Service Procedure to clarify applicable steps by vehicle application. |
Show 54 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| SSM 52476 Apr 2024 | Equipment | All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. | |
| TSB 22-2219 Jun 2022 | Power Train | Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 (non-Raptor) vehicles equipped with 4WD may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). | |
| 16N02-S1 Aug 2021 | Power Train | This program extends the warranty coverage of the automatic transmission molded leadframe to 10 years of service or 150,000 miles from the warranty start date of the vehicle, whichever occurs first. This is a one-time repair program. | |
| 19N01-S4 Aug 2021 | Power Train | This program extends the warranty coverage of the automatic transmission molded leadframe to 10 years of service or 150,000 miles from the warranty start date of the vehicle, whichever occurs first. This is a one-time repair program. | |
| 19N01-S3 Nov 2020 | Power Train | Certain 2011 - 2013 Model Year F-150 and 2012- 2013 Model Year Expedition/Navigator Vehicles Equipped with A 6R80 Transmission Transmission Molded Leadframe Extended Coverage In some of the affected vehicles, an output shaft speed (OSS) sensor failure may result in an... | |
| TSB 20-2307 Oct 2020 | Electrical System | Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 vehicles equipped with TOD transfer cases may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). | |
| TSB 20-2233 Jul 2020 | Structure | This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. | |
| SSM 48130 Aug 2019 | Visibility | Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. | |
| SSM 48123 Aug 2019 | Electrical System | For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. | |
| SSM 48070 Jul 2019 | Electrical System | Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings. | |
| 19N01-S1 Jun 2019 | Power Train | Customer Satisfaction Program 19N01: Certain 2011 - 2013 Model Year F-150 and 2012- 2013 Model Year Expedition/Navigator Vehicles Equipped With A 6R80 Transmission - Transmission Molded Leadframe Extended Coverage | |
| SSM 47976 May 2019 | Power Train | On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. | |
| 19N01 Apr 2019 | Power Train | Certain 2011 - 2013 Model Year F-150 and 2012- 2013 Model Year Expedition/Navigator Vehicles Equipped With A 6R80 Transmission - Transmission Molded Leadframe Extended Coverage | |
| 19B05 Mar 2019 | Power Train | Certain 2012 - 2013 Model Year Expedition/Navigator Vehicles Equipped With A 6R80 Transmission - Sudden Transmission Downshift - Powertrain Control Module Reprogramming | |
| TSB 19-2026 Feb 2019 | Structure | Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. | |
| SSM 47797 Feb 2019 | Equipment | Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings. | |
| SSM 47749 Jan 2019 | Equipment | Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. | |
| SSM 47331 Jun 2018 | Engine | Various vehicles equipped with a 4.6L, 5.4L, 6.8L modular 3 valve engine built on or before 8-Jan-2016 may exhibit symptoms that may include upper end engine noise, rough running, misfire and/or engine damage. | |
| SSM 47201 Mar 2018 | Equipment | Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. | |
| SSM 47080 Feb 2018 | Equipment | 2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. | |
| SSM 47009 Jan 2018 | Equipment | The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). | |
| SSM 46900 Nov 2017 | Power Train | Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. | |
| SSM 46451 Mar 2017 | Power Train | 2009-2017 VEHICLES EQUIPPED WITH A 6R80, 6R100, 6R140 AUTOMATIC TRANSMISSION HAVE AN UPDATED MAIN CONTROL VALVE BODY OVERHAUL PROCEDURE. REFER TO WORKSHOP MANUAL (WSM), SECTION 307-01 FOR MAIN CONTROL VALVE BODY (7A100) OVERHAUL PROCEDURES. | |
| SSM 46295 Jan 2017 | Engine | TO HELP DIFFERENTIATE ENGINE OIL LEAKS FROM OTHER POSSIBLE SOURCES, A NEW WHITE-COLORED FLUORESCENT ENGINE OIL DYE IS AVAILABLE. WORKSHOP MANUAL (WSM), SECTION 303-00 HAS BEEN REVISED TO REFERENCE THE NEW WHITE-COLORED DYE. | |
| TSB 17-0001 Jan 2017 | Structure | SOME 2011-2016 EXPEDITION AND NAVIGATOR VEHICLES MAY EXHIBIT A RATTLE NOISE FROM THE ROOF OPENING PANEL SHIELD WHILE DRIVING OVER BUMPS. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION. | |
| SSM 46132 Oct 2016 | Service Brakes | SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. | |
| SSM 46102 Sep 2016 | Seat Belts | Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatbelt retracts at a high rate of speed. | |
| SSM 46085 Sep 2016 | Engine And Engine Cooling | The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. | |
| 16N02 Jun 2016 | Equipment | CERTAIN 2011-2012 MODEL YEAR F-150 AND 2012 MODEL YEAR EXPEDITION, NAVIGATOR AND MUSTANG VEHICLES EQUIPPED WITH A 6R80 TRANSMISSION - MOLDED LEADFRAME EXTENDED COVERAGE | |
| 16-0066 Apr 2016 | Electrical System | Some 2012-2016 vehicles equipped with a touchscreen navigation system and the language set to Arabic may exhibit a blank screen. | |
| TSB160066 Apr 2016 | Equipment | Touchscreen navigation system - arabic language - blank screen | |
| LTR3756 Feb 2016 | Structure | 49 CFR Part 579.5 Monthly Communications - January 2016 | |
| TSB160001 Feb 2016 | Engine | 49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C | |
| SB-45310 Aug 2015 | Steering | 2012-2015 F150, EXPEDITION AND NAVIGATOR: ALL REQUIRE INTEGRATED WHEEL END (IWE) REPLACEMENT. SERVICE KIT HAS ALL PARTS REQUIRED FOR REPLACEMENT *CN | |
| 15-0115 Jul 2015 | Engine And Engine Cooling | FORD 2011-2015 F-150 EXPEDITION , TRANSIT,2015 LINCOLN NAVIGATOR: SOME VEHICLES EQUIPPED WITH 3.5L GASOLINE TURBOCHARGED ARE EXPERIENCING MULTIPLE DIAGNOSTIC CODES & NOISES OR SURGING DRIVING SYMPTOMS. *LJ | |
| 15-0112 Jul 2015 | Engine And Engine Cooling | FORD 2012-2014 EXPEDITION, NAVIGATOR: BULLETIN INFORMATION INVOLVING THE COOLANT EXPANSION TANK CAP LEAKING COOLANT. *LJ | |
| 44863 Jul 2015 | Visibility | FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROOF ARE OPEN. *TA | |
| 15-0071 May 2015 | Engine And Engine Cooling | FORD 2011-2015 F150, 2015 EXPEDITION, TRANSIT, 2015 LINCOLN NAVIGATOR: CERTAIN VEHICLES EQUIPPED WITH A 3.5 L GASOLINE TURBOCHARGED DIRECT INJECTED ENGINE BUILT ON 2/28/2015 MAY HAVE DIAGNOSTIC CODES OR DRIVEABILITY SYMPTOMS. *LJ | |
| ASI-44707 Sep 2014 | Power Train | FORD: AFTER POWERTRAIN CONTROL MODULE REPROGRAMMING, THE MALFUNCTION INDICATOR LAMP (MIL) IS ON WITH SEVERAL DIAGNOSTIC TROUBLE CODES (DTC) P06B8, P068A, P2610, IF KEY NOT LEFT FOR 30 SECONDS IN OFF POSITION FOLLOWING PROGRAMMING ON SOME MODEL 2009-15 VEHICLES. *PE | |
| ASI-44669 Aug 2014 | Equipment Adaptive/Mobility | FORD/LINCOLN: THERE WILL BE 2 NEW PIECE RECEIVER DRYER DESICCANT BAG THAT WILL REPLACE 1 PIECE RECEIVER DRY CARTRIDGE, WHICH ARE INTERCHANGABLE, FULLY, DO NOT AFFECT FORM, FIT, OR FUNCTION. MODEL 2011-14 F-SUPER DUTY, 2009-14 F150, 2007-14 EXPEDITION/NAVIGATOR. *PE | |
| TSB-14-0114 May 2014 | Engine | LINCOLN/FORD: WHEN DRIVING FROM IDLE UP TO 1200 RPM, THERE MAY BE AN INTERMITTENT RATTLE NOISE COMING FROM ENGINE. 2004-2013 F-150, F-250, F-350, EXPEDITION, MARK LT, NAVIGATOR. *PE | |
| TSB-14-0104 May 2014 | Power Train | FORD/LINCOLN: WHEN DRIVING 110KMH (70MPH), HIGHWAY SPEED, AT TIP OUT DRIVE CONDITIONS, SOME VEHICLES EXPERIENCE A CLUNKING, IN DRIVELINE AND NEED TO REPROGRAM THE POWERTRAIN CONTROL MODULE (PCM) TO LATEST CALIBRATION. MODEL 2012-2014 EXPEDITION, NAVIGATOR. *PE | |
| TSB-14-0084 Apr 2014 | Electrical System | FORD/LINCOLN: SOME TRUCKS ARE EXPERIENCING DIAGNOSTIC TROUBLE CODES (DTC) P2270 OR P2272, MALFUNCTION INDICATOR LAMP (MIL) COMES ON. MODEL 2010-2011 RANGER, 2010-2012 E SERIES, EXPEDITION, F-150, F-SUPER DUTY, NAVIGATOR. *PE | |
| TSB-14-0076 Apr 2014 | Power Train | LINCOLN/FORD: AFTER VEHICLE/TRUCK HAS BEEN PARKED SEVERAL HOURS, THERE IS A DELAYED ENGAGEMENT OF PARK TO FORWARD OR REVERSE TRANSMISSION ON INITIAL START UP. MODEL 2011-2014 EXPEDITION, MUSTANG, F-150, NAVIGATOR. *PE | |
| ASI-44387 Jan 2014 | Engine And Engine Cooling | FORD: DUE TO MALFUNCTION INDICATOR LIGHT (MIL) WITH DIAGNOSTIC TROUBLE CODE (DTC) P0128, ON SOME TRUCKS, MAY LEAD TO THERMOSTAT REPLACEMENT, IF DIAGNOSTIC IS NORMAL, USING NEW RUBBER COATED THERMOSTAT PART 7L3Z-8575-D. MODEL 2012-2014 EXPEDITION, NAVIGATOR. *PE | |
| ASI-44245 Oct 2013 | Power Train | FORD: THE INSTRUMENT CLUSTER TRANSMISSION TEMPERATURE GAUGE MAY EXHIBIT GAUGE SLOW TO DISPLAY READING AFTER HOT SOAK RESTART. MODEL 2011-2013 F-150, 2011-2014, F-SUPER DUTY, 2012-2014 EXPEDITION. *PE | |
| TSB-13-6-17 Jun 2013 | Equipment Adaptive/Mobility | FORD:LINCOLN: ON SOME VEHICLES, THERE ARE VARIOUS RELATED CONCERNS ABOUT THE SYNC FEATURES, SUCH AS SYNC FEATURES INOPERATIVE, LACK OF OR SLOW RESPONSE TO PHONE AND VOICE BUTTON OPERATION. | |
| TSB-13-6-8 Jun 2013 | Power Train | LINCOLN/FORD: TRANSMISSION ENGAGEMENT IN 5TH GEAR WHEN STARTING AND WRENCH INDICATOR AND/OR SEAT BELT MINDER MAY ILLUMINATE WITH SPEEDOMETER READING ZERO AND ODOMETER DISPLAYING DASHES, WHILE DRIVING, IN SOME VEHICLES. | |
| ASI-32251 Jun 2013 | Electrical System | FORD/LINCOLN: ON CERTAIN VEHICLES, THE INTELLIGENT ACCESS OR PUSH BUTTON START MAY HAVE AN INTERMITTENT IKT, SIMILAR SYMPTOMS AS DISCHARGED IKT BATTERY. MODELS 2012-2013 F-150, F SUPER DUTY, EXPEDITION, NAVIGATOR, FLEX, EDGE, EXPLORER, TAURUS, MUSTANG. *PE | |
| ASI-32252 Jun 2013 | Power Train | LINCOLN/FORD: ON CERTAIN VEHICLES AND TRUCKS, THE MULTIFUNCTION INDICATOR LAMP (MIL), WILL ILLUMINATE WITH DIAGNOSTIC TROUBLE CODE (DTC) P1636 (INDUCTIVE SIGNATURE CHIP COMMUNICATION ERROR) PRESENT IN PCM OR TCM. | |
| ASI-32270 Jun 2013 | Wheels | FORD: THERE IS A NOISE COMING FROM THE FRONT HUB INTEGRATED WHEEL END (IWE) AREAS AND WHEN SHIFTED INTO 4X4 MODE, THE NOISE WILL CEASE. MODELS 2008-2013 F-150, EXPEDITION, NAVIGATOR, MARK LT. *PE | |
| TSB-13-5-30 May 2013 | Equipment | FORD: THE SUN VISOR VANITY MIRROR DOOR, ON SOME VEHICLES, FAILS TO CLOSE OR IS LOOS AND CAUSES MIRROR LIGHT TO STAY ON. MODELS 2012-2013 MUSTANG, EXPLORER, F-150 AND 2012 ESCAPE. *PE | |
| TSB-13-5-7 May 2013 | Exterior Lighting | LINCOLN/FORD: THE MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED IN SOME VEHICLES, DUE TO DIAGNOSTIC TROUBLE CODES (DTCS) P0135, P0155, AND POSSIBLE P0030, P0050, P0053, P0059, P0141, P0161. MODEL 2012 EXPEDITION, NAVIGATOR. *PE | |
| AS1-32241 May 2013 | Equipment Adaptive/Mobility | FORD: ON VARIOUS VEHICLES WITH MY TOUCH,AFTER ANY APIM PROGRAMMING, REPLACEMENT OR DISCONNECT FROM FRONT DISPLAY INTERFACE MODULE (FDIM), TOUCHSCREEN CALIBRATION MUST BE PERFORMED. MODEL YEARS 2011-2013. NO MODELS LISTED. *PE |
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Test the throttle response and the cruise control on an open road.A surge, a hang in engine speed after lifting off, or cruise that will not set or cancel cleanly are the speed-control complaints on this vehicle.
- Run the VIN against open recalls before you negotiate.This vehicle has 3 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Ford Expedition →