Vehicles / Honda / CR-V / 2012

2012 Honda CR-VUNDER FEDERAL INVESTIGATION

403 federal complaints (515 component records) · 3 recall campaigns on file · 3 federal investigations · 90 service bulletins · 2 Canadian recalls
See all 30 model years of the Honda CR-V →
Engine
2.4L 4-cyl
Fuel
Regular
Drive
FWD
EPA economy
23 city / 30 hwy
Federal complaints
403
Recall campaigns
3
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Engine & cooling
91
Electrical system
68
Other
52
Power train
49
Glass & wipers
37
Steering
36
Air bags
30
Body & structure
29
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 70 complaints01 years old: 25 complaints2 years old: 33 complaints3 years old: 50 complaints4 years old: 42 complaints5 years old: 39 complaints56 years old: 30 complaints7 years old: 20 complaints8 years old: 13 complaints9 years old: 14 complaints10 years old: 6 complaints1011 years old: 22 complaints12 years old: 11 complaints13 years old: 20 complaints14 years old: 7 complaints15 years old: 0 complaints1516 years old: 0 complaints17 years old: 0 complaints18 years old: 0 complaints19 years old: 0 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 402 of 403 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 70 complaints020,000 - 40,000 miles: 58 complaints40,000 - 60,000 miles: 48 complaints40k60,000 - 80,000 miles: 38 complaints80,000 - 100,000 miles: 18 complaints80k100,000 - 120,000 miles: 9 complaints120,000 - 140,000 miles: 4 complaints120k140,000 - 160,000 miles: 7 complaints160,000 - 180,000 miles: 3 complaints160k180,000 - 200,000 miles: 2 complaints200,000+ miles: 5 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 262 of 403 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Engine & cooling

91 complaint records2 fire reports4 crash reports
"EACH TIME I START AN ENGINE WHEN IT STILL COLD IT HAS A RATTLE LOUDY NOISE. WHEN HONDA IS GOING TO RECALL FOR THIS ISSUE?..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →

Electrical system

68 complaint records1 fire report
"I'M THE ORIGINAL OWNER AND MY BATTERY DIES FOR NO REASON. I TURNED THE IGNITION TO THE 2 POSITION AND A FEW MINUTES THE CAR BATTERY WAS DRAINED...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →

Power train

49 complaint records1 fire report1 crash report
"LOUD METALLIC RATTLE NOISE ON COLD START-UP. HONDA DEALER FOUND HONDA SERVICE BULLETIN 09-010 ISSUED, BUT NO FIX FOR THIS PROBLEM HAS BEEN ISSUED TO DATE...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
EA21002
opened Sep 2021
OPENAir BagsDesiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L.
EA19001
opened Apr 2019
closed Sep 2024Air BagsElectrical overstress - led to recall 20V024
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.
EQ12002
opened Feb 2012
closed May 2012Air BagsAutoliv Air Bag Propellant Mixture
The summary for this investigation, labeled EQ12-002 Autoliv Closing Resume, can be found attached separately to this resume.This EQ is closed.

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
13V143000Power TrainHonda is recalling certain model year 2012-2013 CR-V, Odyssey, and model year 2013 Acura RDX vehicles.Normally free
12V501000EquipmentHonda is recalling certain model year 2012 CR-V, equipped with the LX trim level and manufactured from August 30, 2012, to August 31, 2012.Normally free
12V338000Latches/Locks/LinkagesHonda is recalling certain model year 2012 Honda CR-V and model year 2013 Acura ILX vehicles. If the manual or power door lock is activated while an interior front door handle is being operated by an occupant, the cable...Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2013114
2013-04-10
Other20,763On certain vehicles, the brake-shift interlock may not function properly at low temperatures. This could allow the transmission gear shift lever to be moved out of the PARK position without depressing the brake pedal.
2012220
2012-07-19
Other21,729On certain vehicles, if the manual or power door lock is activated while an interior front door handle is being opened, the cable connecting the interior door handle to the door latch mechanism may become loose and move out of position.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
A19050B
May 2019
SteeringServiceNews Article - When removing and installing a cable reel, you need to keep both the cable reel and the steering angle sensor in position. If you don't , the VSA indicator may come on along with one or more VSA DTCs.
A18-138
Feb 2019
Air BagsService Bulletin - This bulletin has been cancelled because the collection is now complete. If you did the collection in this Service Bulletin on or before February 26, 2019 (RO date), use the Warranty Claim Information provided below.
A17-028
Jul 2018
Air BagsService bulletin - 2012 CR-V Driver?s Airbag Inflator Collection. This bulletin has been cancelled because the collection is now complete.
A18-057
Jun 2018
Air BagsService bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement driver's airbag inflator only.
A16-063
Apr 2018
Latches/Locks/LinkagesService bulletin - The tailgate won?t open from the outside handle in temperatures near freezing or colder, but will open in warmer temperatures. There is an internal failure of the tailgate outer handle switch.
Show 55 more bulletins
BulletinTypeComponentSummary
A16-063
Jan 2018
Vehicle Speed ControlService bulletin - The tailgate won?t open from the outside handle in temperatures near freezing or colder, but will open in warmer temperatures. There is an internal failure of the tailgate outer handle switch.
APaS01032018904
Jan 2018
Visibility/WiperDealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2012-2016 CR-Vs with a customer complaint of the front wiper motor inop completely or inop on certain speed setting.
APaS11272017907
Nov 2017
Visibility/WiperDealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2012-2016 CR-Vs with a customer complaint of the front wiper motor inop completely or inop on certain speed setting.
APaS11102017902
Nov 2017
VisibilityDealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2012-2016 CR-Vs with a customer complaint of the front wiper motor inop completely or inop on certain speed setting.
A15-016
Aug 2017
Equipment Adaptive/MobilityService bulletin - The electric differential pressure solenoid (EDPS) in the rear differential has excessive oil pressure, causing the AWD indicator to come on and DTC C-1858-73 (differential fluid pressure deviation high) to set.
A15-086
May 2017
Electrical SystemService bulletin - A surge, vibration, or judder may be felt while driving under light acceleration. To minimize the possibility for the judder to occur, a software update for the transmission is available at the customer's request.
A17-040
May 2017
Power TrainService bulletin - A surge, vibration, or judder may be felt while driving under light acceleration. To minimize the possibility for the judder to occur, a software update for the transmission is available at the customer's request.
A09-010
Feb 2017
EngineSERVICE BULLETIN - AT COLD START-UP, THE ENGINE RATTLES LOUDLY FOR ABOUT 2 SECONDS. THE VARIABLE VALVE TIMING CONTROL (VTC) ACTUATOR IS DEFECTIVE.
A05-032
Nov 2016
EquipmentSERVICE BULLETIN - NAVIGATION SYSTEM INFORMATION.
A16063
Aug 2016
StructureSERVICE BULLETIN - THE POWER TAILGATE WON’T OPEN IN TEMPERATURES NEAR FREEZING OR COLDER, BUT WILL OPEN IN WARMER TEMPERATURES. THE CAUSE IS THE POWER TAILGATE OUTER HANDLE SWITCH DOESN’T WORK IN COLD WEATHER.
A15086
Aug 2016
EquipmentSERVICE BULLETIN - A SURGE, VIBRATION, OR JUDDER MAY BE FELT WHILE DRIVING UNDER LIGHT ACCELERATION.
A15086
Jul 2016
Electrical SystemSERVICE BULLETIN - A SURGE, VIBRATION, OR JUDDER MAY BE FELT WHILE DRIVING UNDER LIGHT ACCELERATION. TO MINIMIZE THE POSSIBILITY FOR THE JUDDER TO OCCUR, A SOFTWARE UPDATE FOR THE TRANSMISSION IS AVAILABLE, AND REPLACE THE ATF.
A16-31
Jun 2016
Air BagsSERVICE BULLETIN - AHM IS CONDUCTING A STUDY OF DRIVER'S AIRBAG INFLATORS FROM SPECIFIC LOCATIONS.
A16-031
Mar 2016
Air BagsSERVICE BULLETIN - AMERICAN HONDA IS CONDUCTING A STUDY OF DRIVER’S AIRBAG INFLATORS. THIS COLLECTION INVOLVES A SMALL NUMBER OF DRIVER’S AIRBAG INFLATORS FROM SPECIFIC LOCATIONS.
A-HNS-03252016-3
Mar 2016
Air Bags"DEALER MESSAGE - HONDA HAS UPDATED THE DEALER Q&A TO PROVIDE YOU WITH THE LATEST INFORMATION REGARDING STOP SALE/ SAFETY RECALL: HONDA 2007-2015 MULTI-MODEL DRIVER’S AIRBAG INFLATOR (SERVICE BULLETIN 16-016).
A-HNS-03182016-3
Mar 2016
Air Bags"DEALER MESSAGE - HONDA HAS UPDATED THE DEALER Q&A TO PROVIDE YOU WITH THE LATEST INFORMATION REGARDING STOP SALE/ SAFETY RECALL: HONDA 2007-2015 MULTI-MODEL DRIVER’S AIRBAG INFLATOR (SERVICE BULLETIN 16-016).
A09-010.V4
Mar 2016
EngineSERVICE BULLETIN - REPLACE THE VTC ACTUATOR IF THE ENGINE RATTLES LOUDLY FOR 2 SECONDS DURING COLD START-UP.
SB09010 ver3
Mar 2016
Engine And Engine CoolingEngine Rattles at Cold Start-Up Supersedes 09-010, dated March 3, 2015 to revise the information highlighted in yellow.
SB09010 ver4
Mar 2016
Engine And Engine CoolingEngine Rattles at Cold Start-Up Supersedes 09-010, dated March 3, 2015 to revise the information highlighted in yellow.
A09-010.V3
Mar 2016
EngineSERVICE BULLETIN - REPLACE THE VTC ACTUATOR IF THE ENGINE RATTLES LOUDLY FOR 2 SECONDS DURING COLD START-UP.
A-HNS-02262016-3
Feb 2016
Air BagsDEALER MESSAGE - UPDATED QUESTIONS AND ANSWERS FOR THE HONDA 2007-2015 MULTI-MODEL DRIVER'S AIRBAG INFLATOR SAFETY RECALL.
A-AN-02252016-30
Feb 2016
Air Bags"DEALER MESSAGE - AS STATED IN THE STOP SALE/SAFETY RECALL: HONDA 2005-2016 MULTI-MODEL DRIVER’S AIRBAG INFLATOR DEALER Q&A, DEALERS CAN GROUND OFF LEASE VEHICLES AND SELL IT BACK TO THE CUSTOMER.
AAN-02252016-302
Feb 2016
EquipmentDEALER MESSAGE - ACKNOWLEDGEMENT FORM TO SELL OFF-LEASE VEHICLE BACK TO THE ORIGINATING LESSEE.
A-HNS-02192016-3
Feb 2016
Air BagsDEALER MESSAGE - HONDA HAS UPDATED THE DEALER Q&A TO PROVIDE YOU WITH THE LATEST INFORMATION REGARDING STOP SALE/ SAFETY RECALL: HONDA 2007-2015 MULTI-MODEL DRIVER’S AIRBAG INFLATOR (SERVICE BULLETIN 16-016).
A-CA-02152016-30
Feb 2016
Equipment"DEALER MESSAGE - ON FRIDAY, JANUARY 29, 2016, AMERICAN HONDA NOTIFIED NHTSA OF A STOP SALE AND SAFETY RECALL FOR APPROXIMATELY 1.7 MILLION MODEL YEAR 2007-2015 HONDA VEHICLES.
A-HPS-02162016-3
Feb 2016
Air BagsDEALER MESSAGE - SHOULD YOU RECEIVE A REQUEST FOR ALTERNATE TRANSPORTATION FROM A CUSTOMER AFFECTED BY THE 2007-2015 MULTI-MODEL DRIVER’S AIRBAG INFLATOR RECALL WHERE A CAMPAIGN PART IS NOT AVAILABLE FOR THE REPAIR, PLEASE FOLLOW THE PROCEDURES OUTLINED.
A-HPS-02122016-3
Feb 2016
Unknown Or OtherDEALER MESSAGE - PROCEDURES FOR PROVIDING ALTERNATE TRANSPORTATION.
A-JCR-02112016-3
Feb 2016
Air BagsDEALER MESSAGE - QUESTIONS AND ANSWERS ON MULTI-MODEL AIRBAG INFLATOR RECALL.
A-FTD-02052016-3
Feb 2016
Air Bags"DEALER MESSAGE - ON FRIDAY, JANUARY 29TH, AMERICAN HONDA NOTIFIED NHTSA OF A STOP SALE AND SAFETY RECALL FOR APPROXIMATELY 1.7 MILLION MODEL YEAR 2007-2015 HONDA VEHICLES.
A-JCR-02052016-3
Feb 2016
Air Bags"DEALER MESSAGE - WE’VE BEEN WORKING TO ADDRESS THE QUESTIONS AND CONCERNS WE’VE RECEIVED FROM THE NATIONAL DEALER ADVISORY BOARD AND MEMBERS OF ADVISORY COMMITTEES, AS WELL AS FROM MANY OF YOU THROUGH OUR FIELD REPRESENTATIVES RELATED TO THE DRIVER AIRBAG INFLATOR STOP SALE AND...
JL5-00010128
Jan 2016
EquipmentOur records indicate that a PRODUCT UPDATE has not been completed on this vehicle; refer to the address card for the affected VIN. The vehicle's battery sensor monitors the battery condition and determines the charging mode.
00010128
Jan 2016
Power TrainOur records indicate that a PRODUCT UPDATE has not been completed on this vehicle; refer to the address card for the affected VIN. The vehicle's battery sensor monitors the battery condition and determines the charging mode.
14071 JL5
Jan 2016
Electrical SystemOur records indicate that a PRODUCT UPDATE has not been completed on this vehicle; refer to the address card for the affected VIN. The vehicle's battery sensor monitors the battery condition and determines the charging mode.
10128
Jan 2016
Electrical SystemOur records indicate that a PRODUCT UPDATE has not been completed on this vehicle to the address card for the affected VIN. The vehicle's battery sensor monitors the battery condition and determines and the charging mode.
A15-086
Dec 2015
EquipmentSERVICE BULLETIN - A SURGE, VIBRATION, OR JUDDER MAY BE FELT WHILE DRIVING UNDER LIGHT ACCELERATION. UPDATE THE A/T SOFTWARE AND REPLACE THE ATF.
ATS150301
Dec 2015
Engine"TECHLINE SUMMARY ARTICLE - EDITOR’S NOTE: THIS ARTICLE REPLACES THE ONE POSTED IN SEPTEMBER 2015 TO EXTEND THAT ARTICLE’S SHELF LIFE. THE ISSUES COVERED ARE STILL BEING ADDRESSED.
A15-016
Dec 2015
Power TrainSERVICE BULLETIN - THE ELECTRIC DIFFERENTIAL PRESSURE SOLENOID (EDPS) IN THE REAR DIFFERENTIAL HAS EXCESSIVE OIL PRESSURE, CAUSING THE AWD INDICATOR TO COME ON AND DTC C-1858-73 (DIFFERENTIAL FLUID PRESSURE DEVIATION HIGH) TO SET.
A15110E
Nov 2015
EngineSERVICE NEWS ARTICLE - DOES THE ENGINE RATTLE AT COLD STARTUP FOR 1 TO 2 SECONDS WHEN IT’S COLD OUTSIDE? CHANCES ARE THE VTC ACTUATOR IS THE CULPRIT.
A15-076
Nov 2015
Equipment Adaptive/MobilitySERVICE BULLETIN - THERE IS A VIBRATION WHILE DRIVING AT HIGHWAY SPEEDS. THE PROPELLER SHAFT AND THE DAMPENING SUPPORT SYSTEM ARE NOT ADEQUATELY ABSORBING THE VEHICLE VIBRATION.
A15-030
May 2015
Service BrakesDEALER MESSAGE - THE FRONT BRAKES SHAKE OR JUDDER WHEN THE BRAKES ARE APPLIED. THE BRAKE PAD, DISC, AND CALIPER ARE MISALIGNED WHEN THE BRAKES ARE APPLIED.
AER14100A
May 2015
Parking BrakeHONDA: 2012-2014 CRV INFORMATION REGARDING PARKING BRAKE INDICATOR NOT ILLUMINATING. VEHICLES SHOULD BE INSPECTED PRIOR TO REPAIRS. *LJ
16-031
Mar 2015
Air BagsSUMMARY TO BE PROVIDED ON A FUTURE DATE.
A16031
Mar 2015
Air BagsService Bulletin - 2012 CR-V Driver's Airbag Inflator Collection - American Honda is conducting a study of driver's airbag inflators. This collection involves a small number of driver's airbag inflators from specific locations.
Service Bulletin
Mar 2015
Engine And Engine CoolingService bulletin - Engine rattles at cold start-up.
Service Bulletin
Feb 2015
Power TrainService bulletin - The electric differential pressure solenoid (EDPS) in the rear differential has excessive oil pressure, causing the AWD indicator to come on and DTC C-1858-73 (differential fluid pressure deviation high) to set.
Service Bulletin
Dec 2014
TiresService bulletin - For any TPMS-related warranty repairs, all recorded DTCs must now be entered into the warranty claim. Make sure your repair order includes those DTCs.
12012014
Dec 2014
Electrical SystemHONDA: AMERICAN HONDA: 2012-2014 CRV WHEN ENGAGED, PARKING BRAKE INDICATOR NOT ILLUMINATING . VEHICLES SHOULD BE INSPECTED BEFORE ANY REPAIRS ARE PERFORMED. *LJ
DLR MSG - RFP -
Dec 2014
Engine And Engine CoolingDealer message - American Honda (AHM) would like to collect 250ml of engine coolant from certain healthy 2012-2013 CR-Vs, which fit the criteria listed below.
DLR MSG - RFV -
Dec 2014
Parking BrakeDealer message - American Honda (AHM) is investigating certain 2012-2014 CR-Vs with a complaint of the parking brake indicator not illuminating when engaged.
11172014
Nov 2014
Electrical SystemHONDA: 2012-2014 CR-VS: COMPLAINTS OF PARKING BRAKE INDICATOR NOT DISPLAYING. *LJ
Service Bulletin
Nov 2014
VisibilityDealer message - The heat from the driver?s side-vent is lower than the heat from the front passenger?s-side vent. The vehicle?s heater core may be partially clogged, decreasing the heater performance on the driver?s side.
DLR MSG - RFV -
Nov 2014
Exterior LightingDealer message - American Honda (AHM) is investigating certain 2012-2014 CR-Vs with a complaint of the parking brake indicator not illuminating when engaged.
DLR MSG - Honda
Nov 2014
Electrical SystemDealer message - Today, November 8, 2014, American Honda is announcing a product update for 116,272 2012 CR-V vehicles. The product update addresses issues with the battery management system.
ENG REQ - AER140
Nov 2014
Engine And Engine CoolingEngineering request for investigation - American Honda (AHM) would like to collect 250ml of engine coolant from certain healthy 2012-2013 CR-Vs, which fit the criteria listed below.
ENG REQ - AER141
Nov 2014
Parking BrakeEngineering request for investigation - American Honda (AHM) is investigating certain 2012-2014 CR-Vs with a complaint of the parking brake indicator not illuminating when engaged.

Showing 60 of 90 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
  2. Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
  3. Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 3 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Honda CR-V →