Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Engine & cooling
Electrical system
Power train
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA21002 opened Sep 2021 | OPEN | Air Bags | Desiccated Air Bag Inflator Rupture From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. |
| EA19001 opened Apr 2019 | closed Sep 2024 | Air Bags | Electrical overstress - led to recall 20V024 The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. |
| EQ12002 opened Feb 2012 | closed May 2012 | Air Bags | Autoliv Air Bag Propellant Mixture The summary for this investigation, labeled EQ12-002 Autoliv Closing Resume, can be found attached separately to this resume.This EQ is closed. |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 13V143000 | Power Train | Honda is recalling certain model year 2012-2013 CR-V, Odyssey, and model year 2013 Acura RDX vehicles. | Normally free |
| 12V501000 | Equipment | Honda is recalling certain model year 2012 CR-V, equipped with the LX trim level and manufactured from August 30, 2012, to August 31, 2012. | Normally free |
| 12V338000 | Latches/Locks/Linkages | Honda is recalling certain model year 2012 Honda CR-V and model year 2013 Acura ILX vehicles. If the manual or power door lock is activated while an interior front door handle is being operated by an occupant, the cable... | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2013114 2013-04-10 | Other | 20,763 | On certain vehicles, the brake-shift interlock may not function properly at low temperatures. This could allow the transmission gear shift lever to be moved out of the PARK position without depressing the brake pedal. |
| 2012220 2012-07-19 | Other | 21,729 | On certain vehicles, if the manual or power door lock is activated while an interior front door handle is being opened, the cable connecting the interior door handle to the door latch mechanism may become loose and move out of position. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| A19050B May 2019 | Steering | ServiceNews Article - When removing and installing a cable reel, you need to keep both the cable reel and the steering angle sensor in position. If you don't , the VSA indicator may come on along with one or more VSA DTCs. | |
| A18-138 Feb 2019 | Air Bags | Service Bulletin - This bulletin has been cancelled because the collection is now complete. If you did the collection in this Service Bulletin on or before February 26, 2019 (RO date), use the Warranty Claim Information provided below. | |
| A17-028 Jul 2018 | Air Bags | Service bulletin - 2012 CR-V Driver?s Airbag Inflator Collection. This bulletin has been cancelled because the collection is now complete. | |
| A18-057 Jun 2018 | Air Bags | Service bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement driver's airbag inflator only. | |
| A16-063 Apr 2018 | Latches/Locks/Linkages | Service bulletin - The tailgate won?t open from the outside handle in temperatures near freezing or colder, but will open in warmer temperatures. There is an internal failure of the tailgate outer handle switch. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| A16-063 Jan 2018 | Vehicle Speed Control | Service bulletin - The tailgate won?t open from the outside handle in temperatures near freezing or colder, but will open in warmer temperatures. There is an internal failure of the tailgate outer handle switch. | |
| APaS01032018904 Jan 2018 | Visibility/Wiper | Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2012-2016 CR-Vs with a customer complaint of the front wiper motor inop completely or inop on certain speed setting. | |
| APaS11272017907 Nov 2017 | Visibility/Wiper | Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2012-2016 CR-Vs with a customer complaint of the front wiper motor inop completely or inop on certain speed setting. | |
| APaS11102017902 Nov 2017 | Visibility | Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2012-2016 CR-Vs with a customer complaint of the front wiper motor inop completely or inop on certain speed setting. | |
| A15-016 Aug 2017 | Equipment Adaptive/Mobility | Service bulletin - The electric differential pressure solenoid (EDPS) in the rear differential has excessive oil pressure, causing the AWD indicator to come on and DTC C-1858-73 (differential fluid pressure deviation high) to set. | |
| A15-086 May 2017 | Electrical System | Service bulletin - A surge, vibration, or judder may be felt while driving under light acceleration. To minimize the possibility for the judder to occur, a software update for the transmission is available at the customer's request. | |
| A17-040 May 2017 | Power Train | Service bulletin - A surge, vibration, or judder may be felt while driving under light acceleration. To minimize the possibility for the judder to occur, a software update for the transmission is available at the customer's request. | |
| A09-010 Feb 2017 | Engine | SERVICE BULLETIN - AT COLD START-UP, THE ENGINE RATTLES LOUDLY FOR ABOUT 2 SECONDS. THE VARIABLE VALVE TIMING CONTROL (VTC) ACTUATOR IS DEFECTIVE. | |
| A05-032 Nov 2016 | Equipment | SERVICE BULLETIN - NAVIGATION SYSTEM INFORMATION. | |
| A16063 Aug 2016 | Structure | SERVICE BULLETIN - THE POWER TAILGATE WONT OPEN IN TEMPERATURES NEAR FREEZING OR COLDER, BUT WILL OPEN IN WARMER TEMPERATURES. THE CAUSE IS THE POWER TAILGATE OUTER HANDLE SWITCH DOESNT WORK IN COLD WEATHER. | |
| A15086 Aug 2016 | Equipment | SERVICE BULLETIN - A SURGE, VIBRATION, OR JUDDER MAY BE FELT WHILE DRIVING UNDER LIGHT ACCELERATION. | |
| A15086 Jul 2016 | Electrical System | SERVICE BULLETIN - A SURGE, VIBRATION, OR JUDDER MAY BE FELT WHILE DRIVING UNDER LIGHT ACCELERATION. TO MINIMIZE THE POSSIBILITY FOR THE JUDDER TO OCCUR, A SOFTWARE UPDATE FOR THE TRANSMISSION IS AVAILABLE, AND REPLACE THE ATF. | |
| A16-31 Jun 2016 | Air Bags | SERVICE BULLETIN - AHM IS CONDUCTING A STUDY OF DRIVER'S AIRBAG INFLATORS FROM SPECIFIC LOCATIONS. | |
| A16-031 Mar 2016 | Air Bags | SERVICE BULLETIN - AMERICAN HONDA IS CONDUCTING A STUDY OF DRIVERS AIRBAG INFLATORS. THIS COLLECTION INVOLVES A SMALL NUMBER OF DRIVERS AIRBAG INFLATORS FROM SPECIFIC LOCATIONS. | |
| A-HNS-03252016-3 Mar 2016 | Air Bags | "DEALER MESSAGE - HONDA HAS UPDATED THE DEALER Q&A TO PROVIDE YOU WITH THE LATEST INFORMATION REGARDING STOP SALE/ SAFETY RECALL: HONDA 2007-2015 MULTI-MODEL DRIVERS AIRBAG INFLATOR (SERVICE BULLETIN 16-016). | |
| A-HNS-03182016-3 Mar 2016 | Air Bags | "DEALER MESSAGE - HONDA HAS UPDATED THE DEALER Q&A TO PROVIDE YOU WITH THE LATEST INFORMATION REGARDING STOP SALE/ SAFETY RECALL: HONDA 2007-2015 MULTI-MODEL DRIVERS AIRBAG INFLATOR (SERVICE BULLETIN 16-016). | |
| A09-010.V4 Mar 2016 | Engine | SERVICE BULLETIN - REPLACE THE VTC ACTUATOR IF THE ENGINE RATTLES LOUDLY FOR 2 SECONDS DURING COLD START-UP. | |
| SB09010 ver3 Mar 2016 | Engine And Engine Cooling | Engine Rattles at Cold Start-Up Supersedes 09-010, dated March 3, 2015 to revise the information highlighted in yellow. | |
| SB09010 ver4 Mar 2016 | Engine And Engine Cooling | Engine Rattles at Cold Start-Up Supersedes 09-010, dated March 3, 2015 to revise the information highlighted in yellow. | |
| A09-010.V3 Mar 2016 | Engine | SERVICE BULLETIN - REPLACE THE VTC ACTUATOR IF THE ENGINE RATTLES LOUDLY FOR 2 SECONDS DURING COLD START-UP. | |
| A-HNS-02262016-3 Feb 2016 | Air Bags | DEALER MESSAGE - UPDATED QUESTIONS AND ANSWERS FOR THE HONDA 2007-2015 MULTI-MODEL DRIVER'S AIRBAG INFLATOR SAFETY RECALL. | |
| A-AN-02252016-30 Feb 2016 | Air Bags | "DEALER MESSAGE - AS STATED IN THE STOP SALE/SAFETY RECALL: HONDA 2005-2016 MULTI-MODEL DRIVERS AIRBAG INFLATOR DEALER Q&A, DEALERS CAN GROUND OFF LEASE VEHICLES AND SELL IT BACK TO THE CUSTOMER. | |
| AAN-02252016-302 Feb 2016 | Equipment | DEALER MESSAGE - ACKNOWLEDGEMENT FORM TO SELL OFF-LEASE VEHICLE BACK TO THE ORIGINATING LESSEE. | |
| A-HNS-02192016-3 Feb 2016 | Air Bags | DEALER MESSAGE - HONDA HAS UPDATED THE DEALER Q&A TO PROVIDE YOU WITH THE LATEST INFORMATION REGARDING STOP SALE/ SAFETY RECALL: HONDA 2007-2015 MULTI-MODEL DRIVERS AIRBAG INFLATOR (SERVICE BULLETIN 16-016). | |
| A-CA-02152016-30 Feb 2016 | Equipment | "DEALER MESSAGE - ON FRIDAY, JANUARY 29, 2016, AMERICAN HONDA NOTIFIED NHTSA OF A STOP SALE AND SAFETY RECALL FOR APPROXIMATELY 1.7 MILLION MODEL YEAR 2007-2015 HONDA VEHICLES. | |
| A-HPS-02162016-3 Feb 2016 | Air Bags | DEALER MESSAGE - SHOULD YOU RECEIVE A REQUEST FOR ALTERNATE TRANSPORTATION FROM A CUSTOMER AFFECTED BY THE 2007-2015 MULTI-MODEL DRIVERS AIRBAG INFLATOR RECALL WHERE A CAMPAIGN PART IS NOT AVAILABLE FOR THE REPAIR, PLEASE FOLLOW THE PROCEDURES OUTLINED. | |
| A-HPS-02122016-3 Feb 2016 | Unknown Or Other | DEALER MESSAGE - PROCEDURES FOR PROVIDING ALTERNATE TRANSPORTATION. | |
| A-JCR-02112016-3 Feb 2016 | Air Bags | DEALER MESSAGE - QUESTIONS AND ANSWERS ON MULTI-MODEL AIRBAG INFLATOR RECALL. | |
| A-FTD-02052016-3 Feb 2016 | Air Bags | "DEALER MESSAGE - ON FRIDAY, JANUARY 29TH, AMERICAN HONDA NOTIFIED NHTSA OF A STOP SALE AND SAFETY RECALL FOR APPROXIMATELY 1.7 MILLION MODEL YEAR 2007-2015 HONDA VEHICLES. | |
| A-JCR-02052016-3 Feb 2016 | Air Bags | "DEALER MESSAGE - WEVE BEEN WORKING TO ADDRESS THE QUESTIONS AND CONCERNS WEVE RECEIVED FROM THE NATIONAL DEALER ADVISORY BOARD AND MEMBERS OF ADVISORY COMMITTEES, AS WELL AS FROM MANY OF YOU THROUGH OUR FIELD REPRESENTATIVES RELATED TO THE DRIVER AIRBAG INFLATOR STOP SALE AND... | |
| JL5-00010128 Jan 2016 | Equipment | Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle; refer to the address card for the affected VIN. The vehicle's battery sensor monitors the battery condition and determines the charging mode. | |
| 00010128 Jan 2016 | Power Train | Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle; refer to the address card for the affected VIN. The vehicle's battery sensor monitors the battery condition and determines the charging mode. | |
| 14071 JL5 Jan 2016 | Electrical System | Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle; refer to the address card for the affected VIN. The vehicle's battery sensor monitors the battery condition and determines the charging mode. | |
| 10128 Jan 2016 | Electrical System | Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle to the address card for the affected VIN. The vehicle's battery sensor monitors the battery condition and determines and the charging mode. | |
| A15-086 Dec 2015 | Equipment | SERVICE BULLETIN - A SURGE, VIBRATION, OR JUDDER MAY BE FELT WHILE DRIVING UNDER LIGHT ACCELERATION. UPDATE THE A/T SOFTWARE AND REPLACE THE ATF. | |
| ATS150301 Dec 2015 | Engine | "TECHLINE SUMMARY ARTICLE - EDITORS NOTE: THIS ARTICLE REPLACES THE ONE POSTED IN SEPTEMBER 2015 TO EXTEND THAT ARTICLES SHELF LIFE. THE ISSUES COVERED ARE STILL BEING ADDRESSED. | |
| A15-016 Dec 2015 | Power Train | SERVICE BULLETIN - THE ELECTRIC DIFFERENTIAL PRESSURE SOLENOID (EDPS) IN THE REAR DIFFERENTIAL HAS EXCESSIVE OIL PRESSURE, CAUSING THE AWD INDICATOR TO COME ON AND DTC C-1858-73 (DIFFERENTIAL FLUID PRESSURE DEVIATION HIGH) TO SET. | |
| A15110E Nov 2015 | Engine | SERVICE NEWS ARTICLE - DOES THE ENGINE RATTLE AT COLD STARTUP FOR 1 TO 2 SECONDS WHEN ITS COLD OUTSIDE? CHANCES ARE THE VTC ACTUATOR IS THE CULPRIT. | |
| A15-076 Nov 2015 | Equipment Adaptive/Mobility | SERVICE BULLETIN - THERE IS A VIBRATION WHILE DRIVING AT HIGHWAY SPEEDS. THE PROPELLER SHAFT AND THE DAMPENING SUPPORT SYSTEM ARE NOT ADEQUATELY ABSORBING THE VEHICLE VIBRATION. | |
| A15-030 May 2015 | Service Brakes | DEALER MESSAGE - THE FRONT BRAKES SHAKE OR JUDDER WHEN THE BRAKES ARE APPLIED. THE BRAKE PAD, DISC, AND CALIPER ARE MISALIGNED WHEN THE BRAKES ARE APPLIED. | |
| AER14100A May 2015 | Parking Brake | HONDA: 2012-2014 CRV INFORMATION REGARDING PARKING BRAKE INDICATOR NOT ILLUMINATING. VEHICLES SHOULD BE INSPECTED PRIOR TO REPAIRS. *LJ | |
| 16-031 Mar 2015 | Air Bags | SUMMARY TO BE PROVIDED ON A FUTURE DATE. | |
| A16031 Mar 2015 | Air Bags | Service Bulletin - 2012 CR-V Driver's Airbag Inflator Collection - American Honda is conducting a study of driver's airbag inflators. This collection involves a small number of driver's airbag inflators from specific locations. | |
| Service Bulletin Mar 2015 | Engine And Engine Cooling | Service bulletin - Engine rattles at cold start-up. | |
| Service Bulletin Feb 2015 | Power Train | Service bulletin - The electric differential pressure solenoid (EDPS) in the rear differential has excessive oil pressure, causing the AWD indicator to come on and DTC C-1858-73 (differential fluid pressure deviation high) to set. | |
| Service Bulletin Dec 2014 | Tires | Service bulletin - For any TPMS-related warranty repairs, all recorded DTCs must now be entered into the warranty claim. Make sure your repair order includes those DTCs. | |
| 12012014 Dec 2014 | Electrical System | HONDA: AMERICAN HONDA: 2012-2014 CRV WHEN ENGAGED, PARKING BRAKE INDICATOR NOT ILLUMINATING . VEHICLES SHOULD BE INSPECTED BEFORE ANY REPAIRS ARE PERFORMED. *LJ | |
| DLR MSG - RFP - Dec 2014 | Engine And Engine Cooling | Dealer message - American Honda (AHM) would like to collect 250ml of engine coolant from certain healthy 2012-2013 CR-Vs, which fit the criteria listed below. | |
| DLR MSG - RFV - Dec 2014 | Parking Brake | Dealer message - American Honda (AHM) is investigating certain 2012-2014 CR-Vs with a complaint of the parking brake indicator not illuminating when engaged. | |
| 11172014 Nov 2014 | Electrical System | HONDA: 2012-2014 CR-VS: COMPLAINTS OF PARKING BRAKE INDICATOR NOT DISPLAYING. *LJ | |
| Service Bulletin Nov 2014 | Visibility | Dealer message - The heat from the driver?s side-vent is lower than the heat from the front passenger?s-side vent. The vehicle?s heater core may be partially clogged, decreasing the heater performance on the driver?s side. | |
| DLR MSG - RFV - Nov 2014 | Exterior Lighting | Dealer message - American Honda (AHM) is investigating certain 2012-2014 CR-Vs with a complaint of the parking brake indicator not illuminating when engaged. | |
| DLR MSG - Honda Nov 2014 | Electrical System | Dealer message - Today, November 8, 2014, American Honda is announcing a product update for 116,272 2012 CR-V vehicles. The product update addresses issues with the battery management system. | |
| ENG REQ - AER140 Nov 2014 | Engine And Engine Cooling | Engineering request for investigation - American Honda (AHM) would like to collect 250ml of engine coolant from certain healthy 2012-2013 CR-Vs, which fit the criteria listed below. | |
| ENG REQ - AER141 Nov 2014 | Parking Brake | Engineering request for investigation - American Honda (AHM) is investigating certain 2012-2014 CR-Vs with a complaint of the parking brake indicator not illuminating when engaged. |
Showing 60 of 90 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Run the VIN against open recalls before you negotiate.This vehicle has 3 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Honda CR-V →