Vehicles / Honda / Pilot / 2012

2012 Honda Pilot

171 federal complaints (229 component records) · 9 recall campaigns on file · 51 service bulletins · 3 Canadian recalls
See all 24 model years of the Honda Pilot →
Engine
3.5L 6-cyl
Fuel
Regular
Drive
FWD
EPA economy
18 city / 25 hwy
Federal complaints
171
Recall campaigns
9
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Engine & cooling
45
Brakes
28
Electrical system
22
Power train
20
Air bags
20
Speed control
17
Fuel system
17
Suspension
14
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 34 complaints01 years old: 25 complaints2 years old: 16 complaints3 years old: 15 complaints4 years old: 10 complaints5 years old: 14 complaints56 years old: 11 complaints7 years old: 6 complaints8 years old: 9 complaints9 years old: 7 complaints10 years old: 6 complaints1011 years old: 8 complaints12 years old: 1 complaints13 years old: 4 complaints14 years old: 4 complaints15 years old: 0 complaints1516 years old: 0 complaints17 years old: 0 complaints18 years old: 0 complaints19 years old: 0 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 170 of 171 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 31 complaints020,000 - 40,000 miles: 20 complaints40,000 - 60,000 miles: 22 complaints40k60,000 - 80,000 miles: 12 complaints80,000 - 100,000 miles: 7 complaints80k100,000 - 120,000 miles: 6 complaints120,000 - 140,000 miles: 5 complaints120k140,000 - 160,000 miles: 4 complaints160,000 - 180,000 miles: 2 complaints160k180,000 - 200,000 miles: 0 complaints200,000+ miles: 2 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 111 of 171 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Engine & cooling

45 complaint records1 fire report
"EXCESSIVE OIL USAGE - FOULING PLUGS - REDUCED GAS MILEAGE - VCM FAULT DTC 3400 TECHNICAL SERVICE BULLETIN (TSB #11-033)..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →

Brakes

28 complaint records4 crash reports
"PILOT WITH 8K MILES -DRIVING 50MPH + ON THE HIGHWAY WHEN APPLYING BREAK THE VEHICLE SHAKES. POWER STEERING MAKES WHINING NOISE WHEN TURNING WHEEL...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse brakes parts in the directory →

Electrical system

22 complaint records3 fire reports
"POWER WENT DOWN, ALL DOORS NOT OPERATIVE, TRUNK ALSO NON OPERATIVE, COULD TRAP PASSENGER AND DRIVER AND CAUSE DEATH. ALL WINDOWS ARE NOT OPERATIVE, ALL DOORS ARE NON OPERATIVE, TRUNK IS NOT OPERATIVE. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
19V502000Air BagsHonda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic...Normally free
19V378000Air BagsHonda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic...Normally free
18V661000Air BagsHonda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV...Normally free
18V268000Air BagsHonda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012...Normally free
18V042000Air BagsHonda (American Honda Motor Co.) is recalling certain 2010-2013 Acura TSX, ZDX, Honda Accord Crosstour, Fit, Insight and Pilot vehicles, 2011-13 Acura TSX Sportswagon, 2010-2012 Honda Accord,, 2010-2011 Honda Civic,...Normally free
17V545000Air BagsHonda (American Honda Motor Co.) is recalling certain 2008-2012 Accord, 2010-2012 Accord Crosstour, 2006-2011 Civic, 2007-2011 CR-V, 2009-2012 Fit and Pilot, 2010-2012 Insight, and 2009-2012 Acura TSX vehicles that...Normally free
17V030000Air BagsHonda (American Honda Motor Co.) is recalling certain 2009-2012 Acura TSX, 2011-2012 Acura TSX Wagon, 2010-2012 Acura ZDX, 2008-2012 Honda Accord, 2010-2012 Honda Accord Crosstour and Honda Insight, 2009-2012 Honda Fit,...Normally free
13V016000Air BagsHonda is recalling certain model year 2009-2013 Pilot and 2011-2013 Odyssey passenger vehicles manufactured from March 13, 2008, through December 21, 2012.Normally free
Show 1 more recall campaigns
CampaignComponentSummaryRemedy
12V063000Fuel System, GasolineHONDA IS RECALLING CERTAIN MODEL YEAR 2012 PILOT AND ACURA MDX VEHICLES. THE VENT SHUT FLOAT (VSF) VALVE CASE IN THE FUEL TANK ASSEMBLY DOES NOT MEET THE DESIGN SPECIFICATIONS.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2018523
2018-09-27
Airbag263,289On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag.
2013018
2013-01-18
Airbag44,762On certain vehicles, the airbag cover may not have been adequately secured to the driver’s airbag module. As a result, the airbag may deploy with an irregular shape, or the cover may detach during deployment.
2012060
2012-02-16
Fuel System571On certain vehicles, the vent shut-float valve case (a component of the on-board vapour recovery system located inside the fuel tank) may have been incorrectly manufactured and could fail.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
A13-082
Jul 2022
Fuel System"Service bulletin - American Honda is announcing a powertrain warranty extension as a result of a settlement of a class action captioned, Soto et al.v. American Honda Motor Co., Inc., Case No. 3:12-cv-1377-SI (N.D. Cal.).
A07-030
Jan 2021
Equipment"Service Bulletin - There are several A/C leak detection tools available. -Refrigerant Gas Leak Detector -Ultrasonic Leak Detector -Leak Dye"
APP05122020
May 2020
EquipmentDealer Message - The May episode of Tech2Tech is now posted. We've got some valuable information for you, so check it out! This month we're featuring "Replacing That Leaky Front Rocker Arm Oil Control Valve."
A20-016
Mar 2020
Air BagsService Bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement front passenger's airbag inflator only.
A20-023
Mar 2020
Engine And Engine CoolingService Bulletin - The front rocker arm oil control valve is leaking.
Show 46 more bulletins
BulletinTypeComponentSummary
19-003-1
Aug 2019
Air BagsWarranty Extension: Customer Support Program For Front Passenger's Airbag Inflator for 2010-12 Accord and Other Listed Years and Models (Expires September 30, 2028)
A18-115
May 2019
Air BagsService Bulletin - American Honda is conducting an inspection of certain vehicles that have previously had the passenger's airbag inflator replaced as part of the Takata Passsenger's Airbag Inflator recall.
A13050F
Apr 2019
EquipmentServiceNews Article - Here's something you really ought to know about: When you play a DVD with 5.1 surround sound (Dolby Digital), you'll hear the dialogue coming from just the front speakers. You won't hear it coming from any of the rear speakers.
A19-002
Jan 2019
Air BagsService bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement front passenger's airbag inflator only.
A13-082
Dec 2018
Engine"Service bulletin - American Honda is announcing a powertrain warranty extension as a result of a settlement of a class action captioned, Soto et al.v. American Honda Motor Co., Inc., Case No. 3:12-cv-1377-SI (N.D. Cal.).
A18100B
Oct 2018
Air BagsService bulletin - American Honda is conducting an inspection of certain vehicles that have previously had the passenger's airbag inflator replaced as part of the Takata Passsenger's Airbag Inflator recall.
A13-082
Jun 2018
Equipment Adaptive/MobilityService bulletin - American Honda is announcing a powertrain warranty extension as a result of a settlement of a class action captioned, Soto et al.v. American Honda Motor Co., Inc., Case No. 3:12-cv-1377-SI (N.D. Cal.).
A18-055
Jun 2018
Air BagsService bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement front passengers airbag inflator only.
A18-052
Jun 2018
Air BagsService bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement front passengers airbag inflator only.
A13-082
May 2018
Electrical SystemService bulletin - The piston rings on certain cylinders may rotate and align, which can lead to spark plug fouling. This can set DTCs P0301 No. 1 cylinder misfire detected, P0302 No. 2 cylinder misfire detected, P0303 No. 3 cylinder misfire detected, P0304 No.
DOR-M9Y6F-06
Apr 2018
SuspensionThese 2 SKUs are Front Left/Front Right lower control arms. The Customer communication requested return of unsold inventory to inspect for ball stud nuts with undersized flanges.
DOR-Y4S8N-06
Apr 2018
SuspensionG7
DOR-E2T3P-06
Apr 2018
SuspensionG7
A13-082
Jan 2018
Engine And Engine CoolingService bulletin - American Honda is announcing a powertrain warranty extension as a result of a settlement of a class action captioned, Soto et al.v. American Honda Motor Co., Inc., Case No. 3:12-cv-1377-SI (N.D. Cal.).
APaS09282017903
Sep 2017
EquipmentDealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2011-2014 Odysseys & Pilots in Taffeta White with a customer complaint of the paint on roof peeling.
ATS160715
Feb 2017
Engine And Engine CoolingTECHLINE SUMMARY ARTICLE - IF THE ENGINE IS OVERHEATING AND THERE’S ENGINE OIL MIXED IN THE COOLANT RESERVOIR, CHANCES ARE THE CYLINDER HEAD MAY BE CRACKED. A CRACK MAY FORM UNDER THE FRONT AND/OR REAR CAMSHAFT AT THE JOURNALS AND IS A RARE OCCURRENCE.
A05-032
Nov 2016
EquipmentSERVICE BULLETIN - NAVIGATION SYSTEM INFORMATION.
ATS160715
Oct 2016
Engine"TECHLINE SUMMARY ARTICLE - IF THE ENGINE IS OVERHEATING AND THERE’S ENGINE OIL MIXED IN THE COOLANT RESERVOIR, CHANCES ARE THE CYLINDER HEAD MAY BE CRACKED. A CRACK MAY FORM UNDER THE FRONT AND/OR REAR CAMSHAFT AT THE JOURNALS AND IS A RARE OCCURRENCE.
ATS160715
Jul 2016
Engine"TECHLINE SUMMARY ARTICLE - IF THE ENGINE IS OVERHEATING AND THERE’S ENGINE OIL MIXED IN THE COOLANT RESERVOIR, CHANCES ARE THE CYLINDER HEAD MAY BE CRACKED. A CRACK MAY FORM UNDER THE FRONT AND/OR REAR CAMSHAFT AT THE JOURNALS AND IS A RARE OCCURRENCE.
A16060H
Jun 2016
EngineSERVICE NEWS ARTICLE - WHILE DRIVING UNDER STEADY CRUISE (BETWEEN 30 AND 65 MPH) OR LIGHT ACCELERATION, DOES THE ENGINE INTERMITTENTLY RATTLE OR RUNS ROUGH WITH THE MIL BLINKING?
A13-082
May 2016
EngineSERVICE BULLETIN - THE PISTON RINGS ON CERTAIN CYLINDERS MAY ROTATE AND ALIGN WHICH CAN LEAD TO SPARK PLUG FOULING. SPARK PLUG FOULING MAY REUSLT IN ROUGH ENGINE IDLE AND/OR ENGINE MISFIRE.
A14-078
Dec 2015
Power Train"SERVICE BULLETIN - UNDER CERTAIN DRIVING CONDITIONS, THERE IS EXCESSIVE VIBRATION BETWEEN 30 AND 65 MPH. FOR 2WD AND 4WD VEHICLES, THE CALIBRATION VCM OPERATION COMBINED WITH THE ACTION OF THE LOCK UP TORQUE CONVERTER CREATES EXCESSIVE VIBRATION.
WE - A13-082
Sep 2015
EngineSERVICE BULLETIN - WARRANTY EXTENSION: MIL COMES ON WITH DTCS P0301 THRU P0304 - THE PISTON RINGS ON CERTAIN CYLINDERS MAY ROTATE AND ALIGN, WHICH CAN LEAD TO SPARK PLUG FOULING. THIS CAN SET DTCS P0301 NO. 1 CYLINDER MISFIRE DETECTED, P0302 NO.
DLR MSG - HONDA
Jun 2015
Suspension"DEALER MESSAGE - TODAY, JUNE 30, 2015, AMERICAN HONDA IS ANNOUNCING A WARRANTY EXTENSION FOR SOME 2009-14PILOT VEHICLES DUE TO NOISY OR LEAKING FRONT SUSPENSION REAR LOWER ARM (COMPLIANCE) BUSHINGS.
WE - A15-045
Jun 2015
Suspension"SERVICE BULLETIN - AMERICAN HONDA IS EXTENDING THE WARRANTY ON THE FRONT SUSPENSION REAR LOWER ARM (COMPLIANCE) BUSHINGS TO 7 YEARS FROM THE ORIGINAL DATE OF PURCHASE OR 100,000 MILES, WHICHEVER COMES FIRST."
Service Bulletin
Apr 2015
Power TrainService bulletin - Under certain driving conditions, there is excessive vibration between 30 and 65 mph. For 2WD and 4WD vehicles, the calibration VCM operation combined with the action of the lock up torque converter creates excessive vibration.
DLR MSG - RFI -
Apr 2015
VisibilityDealer message - American Honda (AHM) is investigating certain 2009-2015 Pilots with a customer reporting a window run channel deformation. The deformation can cause a squeak, rattle or wind noise and cause the window not to auto close or reverse completely.
ENG REQ - AER150
Apr 2015
VisibilityEngineering request for investigation - American Honda (AHM) is investigating certain 2009-2015 Pilots with a customer reporting a window run channel deformation.
DLR MSG - RFI -
Mar 2015
VisibilityDealer message - American Honda (AHM) is investigating certain 2009-2015 Pilots with a customer reporting a window run channel deformation. The deformation can cause a squeak, rattle or wind noise and cause the window not to auto close or reverse completely.
DLR MSG - RFV -
Mar 2015
Equipment Adaptive/MobilityDealer message - American Honda (AHM) is investigating certain 2009-2013 Pilots with a complaint of vibration, and the technician found the front lower control arm compliance bushings need to be replaced.
DLR MSG - 2009-2
Feb 2015
SuspensionDealer message - American Honda (AHM) is investigating certain 2009-2013 Pilots with a complaint of vibration when braking, and the technician found the front lower control arm compliance bushings need to be replaced.
DLR MSG - RFV -
Feb 2015
SuspensionDealer message - American Honda (AHM) is investigating certain 2009-2013 Pilots with a complaint of vibration when braking, and the technician found the front lower control arm compliance bushings need to be replaced.
DLR MSG - RFV -
Jan 2015
Equipment Adaptive/MobilityDealer message - American Honda (AHM) is investigating certain 2009-2013 Pilots with a complaint of vibration when braking, and the technician found the front lower control arm compliance bushings need to be replaced.
Service Bulletin
Dec 2014
TiresService bulletin - For any TPMS-related warranty repairs, all recorded DTCs must now be entered into the warranty claim. Make sure your repair order includes those DTCs.
Service Bulletin
Aug 2014
Engine And Engine CoolingService bulletin - American Honda is announcing a powertrain warranty extension as a result of a settlement of a class action captioned, Soto et al .v. Amrican Honda Motor Co., Inc., Case No. 3:12-cv-1377-SI (N.D. Cal.).
Service Bulletin
Jul 2014
Engine And Engine CoolingService bulletin - American Honda is announcing a powertrain warranty extension as a result of a settlement of a class action captioned, Soto et al .v. American Honda Motor Co., Inc., Case No. 3:12-cv-1377-SI (N.D. Cal.).
Service Bulletin
Feb 2014
Engine And Engine CoolingService bulletin - The piston rings on certain cylinders may rotate and align which can lead to spark plug fouling. This can set DTCs P0301 through P0304 and cause the MIL to come on.
SB-102213
Oct 2013
SuspensionHONDA: ON CERTAIN VEHICLES, AN INVESTIGATION INTO THE FRONT WHEEL BEARING MAKING NOISES LIKE A DRONING, MOANING, OR HUMMING SOUND, ALONG WITH VIBRATION. MODEL 2009-2014 PILOT. *PE
SB-13-082
Oct 2013
EngineHONDA: ON CERTAIN VEHICLES, PISTON RINGS FOR CERTAIN CYLINDERS ROTATE AND ALIGN AND CAN LEAD TO FOULING SPARK PLUG AND A POWERTRAIN WARRANTY EXTENSION HAS BEEN ISSUED. MODEL 2009-2013 PILOT. *PE
AER-13060-A
Aug 2013
SuspensionHONDA: ENGINEERING REQUEST FOR AN INVESTIGATION DUE TO A NOISE, LIKE MOANING, OR HUMMING, OR DRONING, OCCURRING WHILE DRIVING, COMING FROM FRONT WHEEL BEARING. MODELS 2011-2013 PILOT. *PE
IN-2013
Jul 2013
EngineHONDA: AN INVESTIGATION ON SOME VEHICLES REGARDING AN OIL LEAK AT THE ENGINE'S B-CAP SIDE BOLTS. MODEL 2010-2012 ODYSSEY, PILOT, RIDGELINE. *PE
IN-2013
Jun 2013
SuspensionHONDA: INVESTIGATING SOME VEHICLES REGARDING A HUMMING, DRONING, OR MOANING NOISE, COMING FROM FRONT WHEEL BEARING, WHILE DRIVING. MODELS 2011-2013 PILOTS. *PE
HSN-1305
May 2013
TiresHONDA: THE ENGINE SHUTS OFF, POWER ON, BUT IN ACCESSORY; NEVER USE CONVENTIONAL WHEEL & TIRE ASSEMBLIES ON PAX VEHICLES; MIL ON AFTER THROTTLE BODY CLEANING OR REPLACEMENT; S/M FIX BRAKE SYSTEM BLEEDING, DIALOGUE FOR DVD SURROUND SOUND FROM FRONT SPEAKERS ONLY.
SB-12-031
May 2012
EngineHONDA: ON CERTAIN VEHICLES, ENGINE DOES NOT START AFTER CRANKING, OR WILL STUMBLES BEFORE IDLING, OR TAKES LONGER THAN USUAL TO START. ITS AN INTERMITTENT ISSUE. *PE
SB-11-070
Apr 2012
Electrical SystemHONDA: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. WHEN IGNITION SWITCH IS TURNED TO LOCK AND THEN BACK ON, THE REAR ENTERTAINMENT SYSTEM (RES) OR CD PLAYER, WOULD RESTART FROM BEGINNING, DUE TO SOFTWARE PROBLEM. *PE UPDATED 5/1/2012. *JS
SB-12-002
Jan 2012
Electrical SystemHONDA: ON SOME MODEL VEHICLES, THERE IS AN ALTERNATOR/STARTER TESTER (AST) MODULE CAPABLE OF TESTING ALTERNATORS, INSTALLED ON GR8 DIAGNOSTIC BATTERY STATION. *PE

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
  2. Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
  3. Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 9 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Honda Pilot →